Grand Ion Delemen Hotel
US$ 48
/noite
Média para outubro
Preços para Grand Ion Delemen Hotel
Selecione datas para ver preços e disponibilidade
US$ 48
/noite
Média para outubro
Preços médios mensais
Em Grand Ion Delemen Hotel, o preço por noite é, em média, US$ 36 no mês mais barato (julho) e US$ 60 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 46 |
| fevereiro | US$ 48 |
| março | US$ 44 |
| abril | US$ 40 |
| maio | US$ 50 |
| junho | US$ 39 |
| julho | US$ 36 |
| agosto | US$ 42 |
| setembro | US$ 36 |
| outubro | US$ 48 |
| novembro | US$ 47 |
| dezembro | US$ 60 |
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out. · US$ 48
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Mais caro: dezembro (aprox. US$ 60)
Mais barato: julho (aprox. US$ 36)
Sobre este alojamento
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Montanhas de Genting? este hotel dispõe de uma zona para conferências e de 10 salas de reuniões, com uma área total de 455 metros quadrados.
Restaurante
Este hotel serve pequeno-almoços para levar durante a semana entre as 6:30 e as 10:30 e aos fins de semana entre as 6:30 e as 10:30, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 611 quartos com ar condicionado e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Montanhas de Genting, Grand Ion Delemen Hotel ficará na serra, a 15 minutos de carro de Arena of Stars e de SkyAvenue. Este hotel para famílias está a 5,8 km (3,6 mi) de First World Plaza e a 5,8 km (3,6 mi) de Skytropolis Indoor Theme Park.
O que há nas proximidades
Cassino Genting(1.7 milhas)
Ripley's Believe It or Not! Adventureland(1.9 milhas)
Genting SkyCasino(1.9 milhas)
First World Plaza(1.9 milhas)
Arena of Stars(2 milhas)
Skytropolis Indoor Theme Park(2 milhas)
Mundo da Neve(2 milhas)
Parque Temático Genting SkyWorlds(2 milhas)
SkyAvenue(2 milhas)
Sala do Infinito(2 milhas)
Templo da Gruta de Chin Swee(3.9 milhas)
Genting Highlands Premium Outlets(6.5 milhas)
Genting Skyway(8.5 milhas)
Happy Bee Farm & Insect World(9 milhas)
Plantação de Orquídeas World of Phalanopsis(19.5 milhas)
Subang (SZB-Sultão Abdul Aziz Shah)(45.7 milhas)
Aeroporto Internacional de Kuala Lumpur (KUL)(69 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Jalan Ion Delemen 1, Montanhas de Genting, Estado de Pahang, Malásia
Cassino Genting (1.7 milhas)
Ripley's Believe It or Not! Adventureland (1.9 milhas)
Genting SkyCasino (1.9 milhas)
First World Plaza (1.9 milhas)
Arena of Stars (2 milhas)
Skytropolis Indoor Theme Park (2 milhas)
Opções de quartos
4
Quarto Twin Premier
Detalhes do quarto
2 Camas Individuais
Dormidas 2
431 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
2
Quarto Duplo Premier
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
431 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
3
Quarto Twin Deluxe
Detalhes do quarto
2 Camas Individuais
Dormidas 2
327 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
2
Apartamento, 2 quartos
Detalhes do quarto
1 Cama De Casal Grande
e 2 Camas Individuais
Dormidas 4
667 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
8
Penthouse
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal Grande
e 1 Cama Individual
Dormidas 6
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Duplo Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
327 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
4
Suite Familiar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Beliche
Dormidas 4
700 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
1
Suite, 1 quarto
Detalhes do quarto
1 Cama De Casal Grande
Dormidas 2
700 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite
Detalhes do quarto
2 Camas Individuais
Dormidas 2
700 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite, 3 quartos
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal Grande
e 2 Camas Individuais
Dormidas 6
1356 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite, 2 quartos
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas Individuais
Dormidas 4
1007 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Grand Ion Delemen Hotel
7.1
Bom
Com base em 26.034 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
24%
Família
57%
Grupos
12%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Grand Ion Delemen Hotel descrevem uma estadia mista, com muitos hóspedes mencionando quartos sujos e desgastados, problemas recorrentes de manutenção e Wi-Fi instável, acesso confuso pelas múltiplas torres e serviço inconsistente, embora alguns hóspedes tenham gostado das unidades espaçosas, das vistas e do clima ameno das terras altas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Grand Ion Delemen Hotel descrevem uma estadia mista, com muitos hóspedes mencionando quartos sujos e desgastados, problemas recorrentes de manutenção e Wi-Fi instável, acesso confuso pelas múltiplas torres e serviço inconsistente, embora alguns hóspedes tenham gostado das unidades espaçosas, das vistas e do clima ameno das terras altas.
Vários hóspedes também relataram barulho de construção, paredes finas e perturbações no corredor durante a noite. O café da manhã e o restaurante do hotel receberam repetidas reclamações sobre a escolha limitada, comida fria, aglomeração e higiene, embora algumas refeições tenham sido elogiadas. Espere qualidade desigual entre as estadias.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias instalações estavam fora de ordem ou com funcionamento limitado (elevadores, academia, clube infantil), e a manutenção da piscina foi criticada. Existe um serviço de transporte, mas pode ser pago ou estar totalmente reservado, e a movimentação entre as torres e o estacionamento é complicada.
Avaliações dos hóspedes relacionadas
2
Pankaj
17 de jun. de 2024
·
A estadia foi de 3 noites
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
6
Vaibhav
28 de dez. de 2024
·
A estadia foi de 2 noites
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 de jan. de 2024
·
A estadia foi de 2 noites
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 de dez. de 2023
·
A estadia foi de 3 noites
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 de jun. de 2024
·
A estadia foi de 2 noites
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
4
Gek Swee
24 de dez. de 2022
·
A estadia foi de 19.349 noites
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
2
Ali
20 de set. de 2023
·
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
10
Pamela Camille
4 de ago. de 2025
·
A estadia foi de 2 noites
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
2
Rabinder
28 de jun. de 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
10
Mohammed Rizwanul
23 de abr. de 2024
·
A estadia foi de 3 noites
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é um problema recorrente, com relatos de quartos e corredores sujos, roupas de cama manchadas, mau odor e mofo. A equipe de limpeza às vezes omitia serviços ou deixava áreas mal limpas.
Avaliações dos hóspedes relacionadas
2
Soh
26 de dez. de 2023
·
A estadia foi de 3 noites
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
2
Anil Kumar
4 de jul. de 2023
·
A estadia foi de 2 noites
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
6
Lesley
16 de set. de 2025
·
A estadia foi de 3 noites
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
2
EVELYN
19 de dez. de 2023
·
A estadia foi de 1 noite
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
8
Mannan
9 de abr. de 2024
·
A estadia foi de 2 noites
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
4
Eric
24 de nov. de 2023
·
A estadia foi de 1 noite
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
4
Tran
19 de fev. de 2025
·
A estadia foi de 1 noite
The property need remodel and room is running down and smell badly.
The property need remodel and room is running down and smell badly.
2
Patrick
17 de fev. de 2026
·
A estadia foi de 3 noites
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
4
Ming En
18 de dez. de 2024
·
A estadia foi de 2 noites
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Sarah
21 de jul. de 2024
·
A estadia foi de 1 noite
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos parecem desatualizados com problemas frequentes de manutenção (fechaduras, aquecedores, TVs) e Wi-Fi instável, e o ruído se propaga facilmente. Algumas unidades são espaçosas, com vista para a montanha, enquanto outras dão para a construção ou não têm vista.
Avaliações dos hóspedes relacionadas
2
JUNWEI
27 de dez. de 2022
·
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
2
mukilan
19 de abr. de 2025
·
A estadia foi de 2 noites
Heater not working, WiFi not working, soaps not available , total waste of money
Heater not working, WiFi not working, soaps not available , total waste of money
4
CHIA
21 de jun. de 2024
·
A estadia foi de 2 noites
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
6
Shaik Khaja
8 de jan. de 2023
·
A estadia foi de 2 noites
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
8
LEE YOW
21 de jan. de 2024
·
A estadia foi de 2 noites
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
4
Fionne
2 de jan. de 2025
·
A estadia foi de 2 noites
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
4
Norikazu
31 de mar. de 2024
·
A estadia foi de 3 noites
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
8
Mannan
9 de abr. de 2024
·
A estadia foi de 2 noites
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
6
Qiang
25 de dez. de 2022
·
A estadia foi de 1 noite
room is very poor. the window can not be closed in the toilet. renovation very old.
room is very poor. the window can not be closed in the toilet. renovation very old.
10
Mohammed Rizwanul
23 de abr. de 2024
·
A estadia foi de 3 noites
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é inconsistente: os hóspedes mencionam check-in lento ou desorganizado, comunicação deficiente e pedidos não resolvidos. Alguns destacaram a simpatia da equipe e as soluções rápidas para os problemas.
Avaliações dos hóspedes relacionadas
2
Ravind
18 de jan. de 2025
·
A estadia foi de 2 noites
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
4
Gek Swee
24 de dez. de 2022
·
A estadia foi de 19.349 noites
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
4
Fionne
2 de jan. de 2025
·
A estadia foi de 2 noites
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
2
Luis
21 de out. de 2024
·
A estadia foi de 2 noites
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
10
Pamela Camille
4 de ago. de 2025
·
A estadia foi de 2 noites
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
4
Thawda
27 de dez. de 2022
·
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
4
Kooi
12 de nov. de 2023
·
A estadia foi de 3 noites
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
2
Patrick
17 de fev. de 2026
·
A estadia foi de 3 noites
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
2
Bhupinder
9 de jan. de 2023
·
A estadia foi de 19.360 noites
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
10
Mohammed Rizwanul
23 de abr. de 2024
·
A estadia foi de 3 noites
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado no topo de Genting Highlands e a poucos minutos de SkyAvenue, o hotel parece ser inconveniente; o serviço de transporte pode ser limitado ou pago, a captação por aplicativos de transporte é complicada e a navegação entre as torres ou a partir do estacionamento é confusa. A construção próxima afeta o ambiente e a vista.
Avaliações dos hóspedes relacionadas
4
Ichikawa
1 de jan. de 2024
·
A estadia foi de 2 noites
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 de dez. de 2023
·
A estadia foi de 3 noites
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 de jun. de 2024
·
A estadia foi de 2 noites
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
8
LEE YOW
21 de jan. de 2024
·
A estadia foi de 2 noites
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
2
EVELYN
19 de dez. de 2023
·
A estadia foi de 1 noite
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
6
Xiaochuan
22 de jan. de 2023
·
A estadia foi de 19.374 noites
Ok but not good location
Ok but not good location
4
Norikazu
31 de mar. de 2024
·
A estadia foi de 3 noites
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
4
Mun-Kein
15 de dez. de 2022
·
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
4
Kooi
12 de nov. de 2023
·
A estadia foi de 3 noites
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
10
Mohammed Rizwanul
23 de abr. de 2024
·
A estadia foi de 3 noites
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã geralmente decepciona devido à variedade limitada, itens frios ou não repostos, aglomeração e preocupações com a higiene. As opções de refeições no local parecem limitadas, embora alguns hóspedes tenham apreciado a comida da cozinha da piscina.
Avaliações dos hóspedes relacionadas
6
Vaibhav
28 de dez. de 2024
·
A estadia foi de 2 noites
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 de jan. de 2024
·
A estadia foi de 2 noites
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Nalinee
18 de dez. de 2022
·
A estadia foi de 1 noite
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
10
monique
6 de out. de 2023
·
A estadia foi de 1 noite
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
4
Chandan
15 de fev. de 2023
·
A estadia foi de 1 noite
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
4
Ming En
18 de dez. de 2024
·
A estadia foi de 2 noites
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Bhupinder
9 de jan. de 2023
·
A estadia foi de 19.360 noites
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
2
Rabinder
28 de jun. de 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
4
Mohamad
29 de dez. de 2024
·
A estadia foi de 2 noites
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Sam
10 de set. de 2026
·
A estadia foi de 1 noite
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
2
WISSAM Elmalik
2 de set. de 2026
·
A estadia foi de 1 noite
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
2
WISSAM
1 de set. de 2026
·
A estadia foi de 1 noite
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
6
Maghrib
6 de jun. de 2026
·
A estadia foi de 1 noite
There is trash everywhere and level 1 f lift door
There is trash everywhere and level 1 f lift door
2
Patrick
17 de fev. de 2026
·
A estadia foi de 3 noites
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Montanhas de Genting?
Como são geralmente as tarifas dos quartos no Grand Ion Delemen Hotel em Genting Highlands?
Nos próximos 60–90 dias, as tarifas dos quartos no Grand Ion Delemen Hotel em Genting Highlands costumam ser de cerca de US$ 32 por noite para dois hóspedes, variando de US$ 32 a US$ 40 em diferentes datas.
Quando é a melhor altura em termos de multidões e disponibilidade no Grand Ion Delemen Hotel em Genting Highlands?
A procura atinge o pico em agosto, por isso espere o ambiente mais movimentado nessa altura; abril é o mês mais calmo para visitar o Grand Ion Delemen Hotel em Genting Highlands, com multidões notavelmente menores e maior disponibilidade fora do pico de agosto.
Qual é o mês mais barato para ficar no Grand Ion Delemen Hotel em Genting Highlands?
Julho é o mês mais barato para ficar no Grand Ion Delemen Hotel em Genting Highlands, com uma média de cerca de US$ 41 por noite; dezembro é o mais caro, com uma média de US$ 66. Julho oferece as tarifas mais baixas, embora abril seja o mês mais calmo para multidões.
Quais atrações e tipos de viajantes são mais adequados para o Grand Ion Delemen Hotel em Genting Highlands?
Localizado em Pahang perto de SkyAvenue, First World Plaza e Arena of Stars, o Grand Ion Delemen Hotel em Genting Highlands está bem situado para famílias e casais que exploram os parques temáticos e as lojas. A localização do hotel também se adapta a temas de viagens de luxo e de negócios, tornando-o conveniente tanto para passeios de lazer como para reuniões.
Como se comparam as tarifas do Grand Ion Delemen Hotel com as de outros hotéis em Genting Highlands?
O Grand Ion Delemen Hotel em Genting Highlands é mais barato do que 7 de 11 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 47 por noite versus cerca de US$ 50 para os seus pares.
Como é que o preço por noite em Grand Ion Delemen Hotel em Montanhas de Genting se compara com as últimas semanas?
O preço atual no Grand Ion Delemen Hotel em Montanhas de Genting é US$ 35 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 15% abaixo da sua média US$ 40 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 32 e US$ 100.
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-22: 61.89126608914565USD
- 2026-10-23: 52.59221537520217USD
- 2026-10-24: 57.28312428699874USD
- 2026-10-25: 33.791075346839904USD
- 2026-10-26: 33.68272151574135USD
- 2026-10-27: 33.68272151574135USD
- 2026-10-28: 33.63588701624679USD
- 2026-10-29: 32.98314654975128USD
- 2026-10-30: 40.47197040199279USD
- 2026-10-31: 40.57702458317947USD
- 2026-11-01: 33.532015405637736USD
- 2026-11-02: 33.83015791442871USD
- 2026-11-03: 33.53587533311081USD
- 2026-11-04: 33.862598412914274USD
- 2026-11-05: 33.862598412914274USD
- 2026-11-06: 40.53930635560608USD
- 2026-11-07: 40.57702458317947USD
- 2026-11-08: 42.82749274628067USD
- 2026-11-09: 33.862598412914274USD
- 2026-11-10: 33.77406814285469USD
- 2026-11-11: 33.87800604584694USD
- 2026-11-12: 33.862598412914274USD
- 2026-11-13: 40.57702458317947USD
- 2026-11-14: 40.57702458317947USD
- 2026-11-15: 33.862598412914274USD
- 2026-11-16: 33.862598412914274USD
- 2026-11-17: 33.83015791442871USD
- 2026-11-18: 33.862598412914274USD
- 2026-11-19: 33.873160286481856USD
- 2026-11-20: 40.57702458317947USD
- 2026-11-21: 40.57702458317947USD
- 2026-11-22: 33.862598412914274USD
- 2026-11-23: 33.86234393570137USD
- 2026-11-24: 33.86234393570137USD
- 2026-11-25: 33.873160286481856USD
- 2026-11-26: 33.83015791442871USD
- 2026-11-27: 40.57702458317947USD
- 2026-11-28: 40.589851090095515USD
- 2026-11-29: 33.87800604584694USD
- 2026-11-30: 33.83015791442871USD
- 2026-12-01: 33.873160286481856USD
- 2026-12-02: 33.83015791442871USD
- 2026-12-03: 33.83015791442871USD
- 2026-12-04: 40.53930635560608USD
- 2026-12-05: 40.589851090095515USD
- 2026-12-06: 33.83015791442871USD
- 2026-12-07: 33.862598412914274USD
- 2026-12-08: 33.83015791442871USD
- 2026-12-09: 33.83015791442871USD
- 2026-12-10: 40.53930635560608USD
- 2026-12-11: 40.581558126804346USD
- 2026-12-12: 40.57702458317947USD
- 2026-12-13: 33.8852297771511USD
- 2026-12-14: 33.83015791442871USD
- 2026-12-15: 33.86234393570137USD
- 2026-12-16: 33.83015791442871USD
- 2026-12-17: 33.862598412914274USD
- 2026-12-18: 40.57702458317947USD
- 2026-12-19: 40.57702458317947USD
- 2026-12-20: 40.57702458317947USD
- 2026-12-21: 40.57702458317947USD
- 2026-12-22: 40.57702458317947USD
Os funcionários da receção irão receber os clientes à chegada. Os clientes devem apresentar um certificado de vacinação completa contra a COVID-19 no momento do check-in. O requisito relativo ao certificado de vacinação contra a COVID-19 aplica-se a todos os clientes a partir dos 18. Além disso, os clientes devem ter completado a vacinação contra a COVID-19, no mínimo, 14 dias antes do check-in. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: MYR 200 per accommodation, per night
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 11 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Recomenda-se a utilização de automóvel para aceder ao alojamento.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Os clientes devem apresentar um certificado de vacinação completa contra a COVID-19 no momento do check-in.
- O requisito relativo ao certificado de vacinação contra a COVID-19 aplica-se a todos os clientes a partir dos 18. Além disso, os clientes devem ter completado a vacinação contra a COVID-19, no mínimo, 14 dias antes do check-in.
- Tarifa de pequeno-almoço takeaway: 70 MYR por adulto e 35 MYR por criança (valores aproximados)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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