Alua Sunny Beach Resort & Spa

Rigtigt fint og dejligt familie hotel.. Der er noget for en hver alder. Godt udvalg i buffen og til at komme til

Die Anlage ist sehr weitläufig.Der Poolbereich ist sehr schön,man findet immer freie Liegen.Das Buffet könnte besser organisiert werden und die Qualität des Essen könnte besser sein.

Oda temizlik ekibindeki kişi sürekli gelip saat kaçta ayrılacaksınız diye sabah 09.00 dan itibaren sormaya başladı . 12.00 de çıkacağımıza söylememize rahmen resepsiyondan da arayıp tekrar tekrar sordular. 11.45 te 2 odamızı da boşalttık. Otelin içindeki supermarkette çalışan erkek personelin davranışları kabaydı. 5 yıldızlı bir hotel çalışanlarına daha iyi eğitim vermesi gerekiyor.

Good hotel but I think is to crowdy

hotel located right on the seafront, which had multiple pools, but the beach was quite far away. Unfortunately, our experience was less than ideal in several aspects. Firstly, the reception staff were extremely unfriendly. Their responses were very curt and dry, leaving no room for any discussion or attempts to resolve issues. While not all the staff were like this, the majority left a negative impression. Additionally, the food in the main restaurants was quite disappointing. It felt as though the chefs were either not skilled or not attentive to the quality of the meals, resulting in tasteless dishes. Overall, while the hotel has great facilities and a beautiful location, the unfriendly service and poor food quality were significant drawbacks to our stay.