Hakone Kowakien Tenyu
537 US$
/ noche
Promedio para noviembre
Precios para Hakone Kowakien Tenyu
Selecciona fechas para ver precios y disponibilidad
537 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hakone Kowakien Tenyu, los precios por noche son de 391 US$ de media en el mes más barato (enero) y de 547 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 391 US$ |
| febrero | 394 US$ |
| marzo | 461 US$ |
| abril | 467 US$ |
| mayo | 466 US$ |
| junio | 396 US$ |
| julio | 396 US$ |
| agosto | 432 US$ |
| septiembre | 442 US$ |
| octubre | 547 US$ |
| noviembre | 537 US$ |
| diciembre | 488 US$ |
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nov · 537 US$
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Más caro: octubre (aprox. 547 US$)
Más barato: enero (aprox. 391 US$)
Acerca de esta propiedad
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen aguas termales y sauna. Encontrarás también conexión a Internet w...
Servicios
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen aguas termales y sauna. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás periódicos gratuitos en el vestíbulo, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Hakone Kowakien TEN-YU sirve deliciosas comidas en Geihinkan(Steak). Qué mejor forma de acabar el día que con una bebida en el bar o lounge.
Habitaciones
En las 150 habitaciones, equipadas con bañera de hidromasaje privada y televisión LCD, te espera una estancia inolvidable. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. Entre las comodidades, se incluyen caja fuerte, frigorífico y teléfono.
Ubicación
Si decides alojarte en Hakone Kowakien TEN-YU, te encontrarás en una fantástica zona de Hakone (Ninohira) y estarás a pocos pasos de Hotel Hakone Kowakien Yunessun y a apenas 3 min a pie de Museo de Arte Okada. Además, este ryokan japonés de lujo se encuentra a 1,4 km de Museo al aire libre de Hakone y a 3 km de Árboles de sakura en el río Haya.
Qué hay cerca
Museo de Arte Okada(0.2 millas)
Hotel Hakone Kowakien Yunessun(0.2 millas)
Cascadas de Chisuji(0.5 millas)
Museo al aire libre de Hakone(0.9 millas)
Parque Gora de Hakone(1.3 millas)
Casa del té Hakuundo Chaen(1.3 millas)
Museo de Arte de Hakone(1.4 millas)
Onsen de Sengokuhara(1.5 millas)
Valle de Owakudani(1.8 millas)
Árboles de sakura en el río Haya(1.8 millas)
Museo de Arte Pola(2.5 millas)
Prado Sengokuhara Susuki(3.6 millas)
Telecabina de Hakone(3.8 millas)
Museo de cristal veneciano de Hakone(4 millas)
Termas de Hakone(4 millas)
Tokio (HND-Haneda)(61.9 millas)
Tokio (NRT-A. Internacional de Narita)(103.2 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de limpieza
Cambio de divisas
Ubicación
Ninotaira 1297, Ninohira, Hakone, Distrito de Ashigarashimo, Japón
Museo de Arte Okada (0.2 millas)
Hotel Hakone Kowakien Yunessun (0.2 millas)
Cascadas de Chisuji (0.5 millas)
Museo al aire libre de Hakone (0.9 millas)
Parque Gora de Hakone (1.3 millas)
Casa del té Hakuundo Chaen (1.3 millas)
Opciones de habitación
18
Habitación superior, no fumadores (OpenAirBath, Kaiseki (Yuzen)@7.30-8pm)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
18
Habitación superior, no fumadores (with Open-air Onsen Bath, Breakfast)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
17
Habitación superior, no fumadores (Teppan Yaki Dinner@5pm, outdoor bath)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
18
Habitación superior, no fumadores (Open Air Bath, Kaiseki (Yuzen) @5-6pm)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
15
Habitación cuádruple superior, no fumadores (OpenAirBath, Kaiseki (Yuzen)@7.30-8pm)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
15
Habitación cuádruple superior, no fumadores (Open Air Bath, Kaiseki (Yuzen) @5-6pm)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
15
Habitación superior, no fumadores (w/Open-airOnsenBath,Futuons for3-4GST)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
20
Habitación superior, no fumadores (Futons are provided from 3rd guests)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
20
Habitación superior, no fumadores (Futons are provided from 3rd guests)
Detalles de la oferta
2 Camas Individuales
Capacidad: 4
377 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada
Reseñas de los huéspedes sobre Hakone Kowakien Tenyu
9.2
Genial
Basado en 4566 comentarios verificados
¿Quién se queda aquí?
Pareja
23%
Familia
51%
Grupo
25%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hakone Kowakien Tenyu, los viajeros destacan unos serenos onsen al aire libre con vistas a la montaña, habitaciones espaciosas con baños privados y un servicio cálido y atento. Las abundantes comidas tipo buffet impresionan a muchos, aunque la ubicación remota y los horarios de comida pueden resultar inconvenientes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Hakone Kowakien Tenyu, los viajeros destacan unos serenos onsen al aire libre con vistas a la montaña, habitaciones espaciosas con baños privados y un servicio cálido y atento. Las abundantes comidas tipo buffet impresionan a muchos, aunque la ubicación remota y los horarios de comida pueden resultar inconvenientes.
Extras como conciertos nocturnos en el vestíbulo, un jardín paisajístico, helados gratuitos y un servicio de transporte a Gora contribuyen a la sensación de resort. La limpieza es ampliamente elogiada, aunque algunos huéspedes señalan zonas anticuadas, polvo u ocasionales plagas, y periodos de aglomeración en el buffet. Espere una estancia relajante, centrada en los onsen, ideal para descansar en las instalaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Entre las instalaciones más destacadas se incluyen los pintorescos onsen públicos que alternan diariamente, muchas habitaciones con bañeras privadas en el balcón, un jardín paisajístico, un baño para pies, conciertos nocturnos en el vestíbulo, bebidas/helados gratuitos y un servicio de transporte a Gora con acceso interior a Yunessun y FamilyMart. Algunos huéspedes comentaron aglomeraciones en algunos momentos y un hueco en el servicio de transporte a mediodía.
Reseñas de huéspedes relacionadas
10
Amy
4 nov 2025
·
Se alojó 1 noche
Incredible hotel. Buffet dinner and breakfast are out of this world, so much choice, make sure you are hungry. Complimentary drinks and snacks on arriving too. 1 night not enough here 2 at least. We didn’t have time to use facilities
Incredible hotel. Buffet dinner and breakfast are out of this world, so much choice, make sure you are hungry. Complimentary drinks and snacks on arriving too. 1 night not enough here 2 at least. We didn’t have time to use facilities
10
S
28 jul 2025
·
Se alojó 2 noches
Overall good stay, the garden was a high light to walk around at night. Ukulele class at hotel lobby was fun. Swimming pool, water park was packed. Hotel offered ice-cream machine for free and need to take a token from reception but we didn’t know until the day we checked out. Need to see the sign next to the machine, did not look as not too kin on sweet but my children love, wish we knew earlier or was given a token when check in would be more useful. Hotel off ¥5606 for food order as platinum member but was given a VIP lounge pass, it was nice but we do not drink alcohol, food was limited snack but no to our taste, spaces was full when we wen first evening. I prefer cash credit for food order in the future. Thanks
Overall good stay, the garden was a high light to walk around at night. Ukulele class at hotel lobby was fun. Swimming pool, water park was packed. Hotel offered ice-cream machine for free and need to take a token from reception but we didn’t know until the day we checked out. Need to see the sign next to the machine, did not look as not too kin on sweet but my children love, wish we knew earlier or was given a token when check in would be more useful. Hotel off ¥5606 for food order as platinum member but was given a VIP lounge pass, it was nice but we do not drink alcohol, food was limited snack but no to our taste, spaces was full when we wen first evening. I prefer cash credit for food order in the future. Thanks
10
Christina
2 nov 2025
·
Se alojó 1 noche
The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!
The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!
10
Kyle
8 oct 2025
·
Se alojó 2 noches
Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.
Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.
10
Janice
17 nov 2025
·
Se alojó 2 noches
Great staff. Great buffet. Lovely onsen and amenities. Convenient underground tunnel to access family mart and Yunessun too.
Great staff. Great buffet. Lovely onsen and amenities. Convenient underground tunnel to access family mart and Yunessun too.
10
Bee Imm
2 dic 2025
·
Se alojó 2 noches
Beautiful hotel with a grand porch. 2 big doors lead to the lobby. Lobby is spacious and rest of hotel is small. Only one dining restaurant that served breakfast & kaiseki/buffet dinner. Guests who have chosen shabu shabu dinner will have to take hotel shuttle bus to another building. There are some free japanese tea & ice cream available all day long for guests. Can also enjoy free performances at night at the lobby.
Beautiful hotel with a grand porch. 2 big doors lead to the lobby. Lobby is spacious and rest of hotel is small. Only one dining restaurant that served breakfast & kaiseki/buffet dinner. Guests who have chosen shabu shabu dinner will have to take hotel shuttle bus to another building. There are some free japanese tea & ice cream available all day long for guests. Can also enjoy free performances at night at the lobby.
10
Josiah
3 dic 2025
·
Se alojó 1 noche
Beautiful location, great amenities like free concerts in lobby and great dinner buffet and breakfast buffet options. Facilities were clean and the rooms were incredibly large and comfortable. All was well supplied. Staff were kind and very helpful.
Beautiful location, great amenities like free concerts in lobby and great dinner buffet and breakfast buffet options. Facilities were clean and the rooms were incredibly large and comfortable. All was well supplied. Staff were kind and very helpful.
8
Jenny
13 oct 2025
·
Se alojó 1 noche
Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese
Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese
10
Cynthia
30 ago 2025
·
Se alojó 1 noche
Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.
Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.
10
Sarah
20 jul 2025
·
Se alojó 2 noches
This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there.
This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de los huéspedes encontraron las habitaciones, los baños y las zonas comunes muy limpios. Un número menor informó de signos de desgaste y problemas ocasionales como polvo, telarañas o plagas.
Reseñas de huéspedes relacionadas
10
Christina
2 nov 2025
·
Se alojó 1 noche
The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!
The room was spotless and large, overlooking the mountains. The staff were amazing and extremely attentive always looking to be helpful. If the lobby is busy they still greet you at the door and lead you to a place to sit while waiting to check-in. The onsens were extremely clean and tidy. One staff member was usually present in the change room to tidy up and restock and also to walk through the onsens to ensure people were following the rules. The views from both public onsens were 10/10 (they swap male and female public onsens overnight so both onsens can be experienced). They also have unlimited free vending machine ice cream. Their dinner buffet may be the best thing I’ve ever eaten in Japan - I could’ve cried the first time I had their fatty tuna nigiri. I still think about the food at Tenyu weeks later. When you leave the staff wave goodbye and bow to your complimentary shuttle bus. Amazing service worth every penny. I’ll be back for sure!
6
アキオ
18 nov 2025
·
Se alojó 1 noche
接客も素晴らしく料理も一つ一つが美味しく温泉も良かった。ただ客室露天風呂のベランダには大きな蜘蛛と蜘蛛の巣、客室の火災報知器と照明には埃ともカビとも断定出来ない白い綿のようなものがいっぱい着いていて気持ち良く過ごすことは出来なかった。
接客も素晴らしく料理も一つ一つが美味しく温泉も良かった。ただ客室露天風呂のベランダには大きな蜘蛛と蜘蛛の巣、客室の火災報知器と照明には埃ともカビとも断定出来ない白い綿のようなものがいっぱい着いていて気持ち良く過ごすことは出来なかった。
10
MyoungYoung
13 feb 2026
·
Se alojó 1 noche
깨끗한 객실 친절한 직원
깨끗한 객실 친절한 직원
10
Fatima
23 dic 2025
·
Se alojó 1 noche
Beautiful, clean and very comfortable room.
Beautiful, clean and very comfortable room.
6
Zirou
30 jun 2025
·
Se alojó 1 noche
There were some dirty spots in the room.. and hotel charged me rate for 2 people even though I showed up as 1. It was my mistake but it would be nice to put me in a nicer room given they went ahead charge 2 meals for 1 person. Amenities were not that impressive either. Won’t be coming back.
There were some dirty spots in the room.. and hotel charged me rate for 2 people even though I showed up as 1. It was my mistake but it would be nice to put me in a nicer room given they went ahead charge 2 meals for 1 person. Amenities were not that impressive either. Won’t be coming back.
10
KUO TUNG
13 dic 2025
·
Se alojó 1 noche
飯店的設施很棒，大浴場感覺非常好自己房間裡面的露天泡湯設施也很棒，鍛鍊服務人員的態度非常好客房也很乾淨。但是床與床之間的縫隙好像沒有打掃得很乾淨。
飯店的設施很棒，大浴場感覺非常好自己房間裡面的露天泡湯設施也很棒，鍛鍊服務人員的態度非常好客房也很乾淨。但是床與床之間的縫隙好像沒有打掃得很乾淨。
10
MEIWEN
17 feb 2026
·
Se alojó 1 noche
Clean guest rooms and professional, warm, and courteous service staff.
Clean guest rooms and professional, warm, and courteous service staff.
6
Craig
19 nov 2025
·
Se alojó 1 noche
Could be utterly incredible, but just a bit tired. Wallpaper peeling off in room and scuff marks on walls. For a proper 5 star things like this shouldn't happen. Beautiful setting and lovely staff.
Could be utterly incredible, but just a bit tired. Wallpaper peeling off in room and scuff marks on walls. For a proper 5 star things like this shouldn't happen. Beautiful setting and lovely staff.
10
SABINA
19 oct 2025
·
Se alojó 2 noches
Very clean
Very clean
4
Nam Hock lawrence
26 oct 2024
·
Se alojó 1 noche
We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.
We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y cómodas, con vistas a la montaña, estilo ryokan y populares bañeras onsen privadas en el balcón. Algunos huéspedes mencionaron camas firmes, mobiliario mínimo, bañeras pequeñas en el balcón y fugas de luz debido a cortinas opacas limitadas.
Reseñas de huéspedes relacionadas
10
Mehrdad
6 nov 2025
·
Se alojó 2 noches
Views and amenities in rooms were excellent. Included dinner and breakfast were both amazing. Easy to access buses to visit surroundings.
Views and amenities in rooms were excellent. Included dinner and breakfast were both amazing. Easy to access buses to visit surroundings.
10
Razmik
5 abr 2025
·
Se alojó 2 noches
Fantastic location. Excellent hot springs facility except the tiny bath tub in our balcony for hot springs. Great breakfast and dinner buffet, outstanding staff and service
Fantastic location. Excellent hot springs facility except the tiny bath tub in our balcony for hot springs. Great breakfast and dinner buffet, outstanding staff and service
10
Kyle
8 oct 2025
·
Se alojó 2 noches
Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.
Spacious rooms with onsen tub on deck that is incredible. Loved the supplied clothing and the atmosphere that created. Room was well equipped and very comfortable. The buffet restaurant was amazing and even better when not busy. Staff was very helpful and a short fully indoors walk to family mart was very convenient. The complimentary ice cream was a nice touch. Would absolutely return. Incredible views from rooms and the garden is spectacular.
10
Albee
6 nov 2025
·
Se alojó 3 noches
Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience.
Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience.
10
Chia Wei
27 feb 2026
·
Se alojó 2 noches
We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else.
We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else.
10
Byron
25 mar 2025
·
Se alojó 2 noches
Clean, quiet, large room, views, onsen
Clean, quiet, large room, views, onsen
10
Karen
29 oct 2025
·
Se alojó 3 noches
Great hotel! Spacious and super clean room. Staff is so nice and accommodating. They always greet you pleasantly and always eager to help. The facility and staff are what stands out for this hotel.
Great hotel! Spacious and super clean room. Staff is so nice and accommodating. They always greet you pleasantly and always eager to help. The facility and staff are what stands out for this hotel.
10
Shawn
25 dic 2025
·
Se alojó 2 noches
Beautiful location, incredible rooms with balcony onsen, and delicious buffet.
Beautiful location, incredible rooms with balcony onsen, and delicious buffet.
8
GUSTAVO
2 feb 2026
·
Se alojó 3 noches
Embora tudo seja funcional, hotel tem sinais de idade nas instalações. O café da manhã é ultra variado e com opções nobres, mas também é um tanto movimentado, padrão buffet de grande hotel, com muitas famílias. O quarto padrão Ryokan tem pouquíssimos móveis, o que deveria estar refletido em um preço menor. No geral, acho que não valeu o custo de mais de R$4000 a diária. Mas o hotel é bastante movimentado e tanto por japoneses como turistas internacionais.
Embora tudo seja funcional, hotel tem sinais de idade nas instalações. O café da manhã é ultra variado e com opções nobres, mas também é um tanto movimentado, padrão buffet de grande hotel, com muitas famílias. O quarto padrão Ryokan tem pouquíssimos móveis, o que deveria estar refletido em um preço menor. No geral, acho que não valeu o custo de mais de R$4000 a diária. Mas o hotel é bastante movimentado e tanto por japoneses como turistas internacionais.
10
Alexander
3 nov 2025
·
Se alojó 2 noches
Private hot tub / onsen was amazing. Definitely hot enough. And the view was amazing of the forest nearby. When i stayed it a different time, i had a view of the mountains which was also amazing. Great food options, endless snow crab legs for breakfast was a nice touch!
Private hot tub / onsen was amazing. Definitely hot enough. And the view was amazing of the forest nearby. When i stayed it a different time, i had a view of the mountains which was also amazing. Great food options, endless snow crab legs for breakfast was a nice touch!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser cálido, profesional y atento, con personal que a menudo va más allá. Unos pocos informaron de registros de entrada lentos, errores en la facturación o problemas con el crédito de beneficios, respuestas limitadas a los mensajes, o una hospitalidad inconsistente por parte del personal del servicio de transporte.
Reseñas de huéspedes relacionadas
8
Daniel
2 feb 2025
·
Se alojó 1 noche
Overall it was a good stay. The onsen is amazing! Rooms are big and spacious, but furniture is showing signs of getting dated and in need of a refurbishing. Comfortable pillows and bed a little hard for my preference. We had for dinner the Luxury Kaiseki including 4 dishes, of which 2 were great (sashimi and sukiyaki) and 2 others I didn’t enjoy, although appearance was beautiful. The dinner included the sushi buffet, but our waiter didn’t explain that properly, so I found it out only at the end of the dinner and regret for not focusing more on it as the sushi options were great with lots of bluefin tuna. My major complain about the hotel is the lack of response to questions I sent for over 3 months through hotels.com tool and even direct email. They simply didn’t reply emails despite my several follow ups.
Overall it was a good stay. The onsen is amazing! Rooms are big and spacious, but furniture is showing signs of getting dated and in need of a refurbishing. Comfortable pillows and bed a little hard for my preference. We had for dinner the Luxury Kaiseki including 4 dishes, of which 2 were great (sashimi and sukiyaki) and 2 others I didn’t enjoy, although appearance was beautiful. The dinner included the sushi buffet, but our waiter didn’t explain that properly, so I found it out only at the end of the dinner and regret for not focusing more on it as the sushi options were great with lots of bluefin tuna. My major complain about the hotel is the lack of response to questions I sent for over 3 months through hotels.com tool and even direct email. They simply didn’t reply emails despite my several follow ups.
10
michelle
13 jun 2025
·
Se alojó 1 noche
Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights.
Overall the stay was great (Room was good and meals were good too) except for the payment part. Our family stayed for 3 nights and Hotels.com had charged us already for 1 night before the trip. So we should only pay for 2 nights at the hotel after our stay. But they charged us for 3 nights. The reception officer kept saying that we needed to pay for 3 nights. After trying to reason with him, I spoke to the manager, who confirmed we only needed to pay for 2 nights. There was no apology for the mistake and if I didn’t insist that they check again and again, we would have been billed for 3 nights.
10
Sun Myung
27 may 2025
·
Se alojó 1 noche
Truly outstanding! Everything—from the exceptional staff and top-notch service to the excellent amenities—exceeded expectations. I even accidentally left my pants behind, and they graciously shipped them to my next hotel at no cost. Now that's incredible service!
Truly outstanding! Everything—from the exceptional staff and top-notch service to the excellent amenities—exceeded expectations. I even accidentally left my pants behind, and they graciously shipped them to my next hotel at no cost. Now that's incredible service!
6
Hiromi
19 ene 2025
·
Se alojó 1 noche
施設内のスタッフさんはとても対応が良く、どの方も親切でまた宿泊したいと思いましたがシャトルバスの外国人スタッフの対応はとても悪く(日本人の方はとても親切でした。)不愉快でした。 子どもやベビーカーなどがあり手間取っていたのですが不機嫌な感じで見られるだけで荷物の出し入れのサポートは一切なく後ろのお客様を待たせてしまい形見の狭い思いをしました。 業務用内容としてはバスの送迎なのでしょうが、宿泊施設はホスピタリティーがとても重要になってくると思います。 夫はバスの対応が悪かったので、バスには２度と乗りたくないと怒ってしまいました。 せっかくの旅行なのに残念な気持ちになりました。 外国人運転スタッフのホスピタリティーを育てるのは大変だと思いますので、せめて業務用内容に荷物サポートをプラスして教育して頂けたらと思いました。
施設内のスタッフさんはとても対応が良く、どの方も親切でまた宿泊したいと思いましたがシャトルバスの外国人スタッフの対応はとても悪く(日本人の方はとても親切でした。)不愉快でした。 子どもやベビーカーなどがあり手間取っていたのですが不機嫌な感じで見られるだけで荷物の出し入れのサポートは一切なく後ろのお客様を待たせてしまい形見の狭い思いをしました。 業務用内容としてはバスの送迎なのでしょうが、宿泊施設はホスピタリティーがとても重要になってくると思います。 夫はバスの対応が悪かったので、バスには２度と乗りたくないと怒ってしまいました。 せっかくの旅行なのに残念な気持ちになりました。 外国人運転スタッフのホスピタリティーを育てるのは大変だと思いますので、せめて業務用内容に荷物サポートをプラスして教育して頂けたらと思いました。
10
Selena
5 jul 2025
·
Se alojó 1 noche
This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
This hotel is just stunning. I felt in a peaceful trance the whole time. The buffets are more traditional Japanese than catering to tourists and are delicious. The views are gorgeous. Gardens are beautiful. But the staff - the staff are incredible. Manager Moe Kitabyashi helped me for a long time transferring my lost luggage from osaka station to Tokyo. She was so patient and helpful and saved the day! Grateful. Go visit.
10
MEIWEN
17 feb 2026
·
Se alojó 1 noche
Clean guest rooms and professional, warm, and courteous service staff.
Clean guest rooms and professional, warm, and courteous service staff.
10
SEAN
26 feb 2025
·
Se alojó 2 noches
Excellent staff and service from the beginning to the end. Hope to return again in the future.
Excellent staff and service from the beginning to the end. Hope to return again in the future.
10
Syed
3 jun 2025
·
Se alojó 1 noche
Everyone was so welcoming, the service from the moment we arrived was outstanding. The ladies came out of the hotel to help us check in, the hotel itself had so many great things available. Loved the free ice cream vending machine. Special thanks to Manna, he was so kind and accommodating.
Everyone was so welcoming, the service from the moment we arrived was outstanding. The ladies came out of the hotel to help us check in, the hotel itself had so many great things available. Loved the free ice cream vending machine. Special thanks to Manna, he was so kind and accommodating.
10
Haley
7 nov 2025
·
Se alojó 1 noche
Everything was lovely. Check in was a little chaotic but after that, we had an amazing and relaxing time
Everything was lovely. Check in was a little chaotic but after that, we had an amazing and relaxing time
10
W
8 nov 2025
·
Se alojó 1 noche
World class services from the beginning to the end. Never receive such hospitality from any other hotels. I will return.
World class services from the beginning to the end. Never receive such hospitality from any other hotels. I will return.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en una tranquila y pintoresca ladera de la montaña, el hotel ofrece vistas tranquilas a la naturaleza y un servicio de transporte que conecta con la estación de Gora, con paradas de autobús cerca. Varios huéspedes lo encontraron remoto, con opciones de restauración limitadas en las cercanías y pausas en el servicio de transporte a mediodía, lo que hace que las transferencias sean más lentas.
Reseñas de huéspedes relacionadas
10
Maty
30 dic 2025
·
Se alojó 2 noches
Great location, wonderful dinner, excellent staff. Highly recommended.
Great location, wonderful dinner, excellent staff. Highly recommended.
10
Melanie
7 ago 2025
·
Se alojó 1 noche
After spending a busy couple of days in Tokyo it was great just spending a day here. It really helped us relax and reset. Although isolated the beauty of nature is gorgeous and there are activities to do. It was great that the bus stop was near by as myself and my friend only brought carry on bags. From the moment we arrived to our departure the staff were really friendly. I would com back to this location in the future.
After spending a busy couple of days in Tokyo it was great just spending a day here. It really helped us relax and reset. Although isolated the beauty of nature is gorgeous and there are activities to do. It was great that the bus stop was near by as myself and my friend only brought carry on bags. From the moment we arrived to our departure the staff were really friendly. I would com back to this location in the future.
10
Lena Na
2 oct 2025
·
Se alojó 1 noche
The location was great and higher up the mountain. Ten-Yu had their own shuttle bus from Gora Station so that was helpful. The breakfast and dinner buffet had a lot of variety! A surprise was the massage chair in the room which we fully took advantage of. We only stayed for one night but wish we did two nights to fully relax and enjoy all the amenities. Thank you Ten-Yu for a wonderful experience for our Anniversary Japan trip!
The location was great and higher up the mountain. Ten-Yu had their own shuttle bus from Gora Station so that was helpful. The breakfast and dinner buffet had a lot of variety! A surprise was the massage chair in the room which we fully took advantage of. We only stayed for one night but wish we did two nights to fully relax and enjoy all the amenities. Thank you Ten-Yu for a wonderful experience for our Anniversary Japan trip!
6
Eva
6 nov 2025
·
Se alojó 1 noche
I stayed at Ten Yu and really enjoyed the relaxing atmosphere. The room was spacious and comfortable, with a lovely in-room tub that added a touch of luxury. The public onsen was beautiful and well-maintained—definitely one of the highlights of the stay. However, the hotel is quite far from the train station, which made getting there a bit inconvenient. Unfortunately, the food was also underwhelming and didn’t live up to expectations, especially given the overall quality of the property. Overall, a wonderful place to unwind and enjoy the onsen experience.
I stayed at Ten Yu and really enjoyed the relaxing atmosphere. The room was spacious and comfortable, with a lovely in-room tub that added a touch of luxury. The public onsen was beautiful and well-maintained—definitely one of the highlights of the stay. However, the hotel is quite far from the train station, which made getting there a bit inconvenient. Unfortunately, the food was also underwhelming and didn’t live up to expectations, especially given the overall quality of the property. Overall, a wonderful place to unwind and enjoy the onsen experience.
8
Jenny
13 oct 2025
·
Se alojó 1 noche
Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese
Beautiful hotel with great onsen. Very clean. Unlimited ice cream. Buffet was delicious. Some sewage smell in some parts towards the garden. Limited transpo, need shuttle or cab to get to hotel from the train station. No shuttle for like 2 hours as they take lunch. Otherwise it’s every 20 mins. I didn’t know why I needed to pay additional 300 yen at checkout. It wasn’t explained to me and the lady just punch everything in Japanese
10
Mark
5 mar 2025
·
Se alojó 3 noches
It took me three me almost three hours from Tokyo and then more than three hours to go to Heneda airport. However, I don't feel sorry for the long travel time. The hotel itself is like a self-sufficient club with a lot of free services such as hot spring bath, various cold tea, warm rice wines, sparkling wines, snacks and even ice cream from vending machine for free. There are also live music in the evenings. I love its footpath facing the green hill slope. I guess there are more to enjoy inside the hotel. I love its buffet dinner. Very nice one. But if you don't have a really big stomach, you call choose other restaurants outside. But inside the restaurant for dinner, you could put on the relaxed traditional 'pyjama' which is allowed inside the hotel. You can dine like this only inside the hotel. The most unexpected finding for me is the Outdoor Open-air Museum near by. Nice walking of 30mins or by bus. A I spent an enjoyable day there. I bring home a lot of happy memory from this three-day stay with my wife.
It took me three me almost three hours from Tokyo and then more than three hours to go to Heneda airport. However, I don't feel sorry for the long travel time. The hotel itself is like a self-sufficient club with a lot of free services such as hot spring bath, various cold tea, warm rice wines, sparkling wines, snacks and even ice cream from vending machine for free. There are also live music in the evenings. I love its footpath facing the green hill slope. I guess there are more to enjoy inside the hotel. I love its buffet dinner. Very nice one. But if you don't have a really big stomach, you call choose other restaurants outside. But inside the restaurant for dinner, you could put on the relaxed traditional 'pyjama' which is allowed inside the hotel. You can dine like this only inside the hotel. The most unexpected finding for me is the Outdoor Open-air Museum near by. Nice walking of 30mins or by bus. A I spent an enjoyable day there. I bring home a lot of happy memory from this three-day stay with my wife.
10
TORU
23 nov 2025
·
Se alojó 1 noche
スタッフさんの対応が丁寧で気持ちよかったです。ロケーションも抜群で身も心も癒される1日でした。
スタッフさんの対応が丁寧で気持ちよかったです。ロケーションも抜群で身も心も癒される1日でした。
10
Jun Xiang
16 may 2025
·
Se alojó 3 noches
This was a top-notch accommodation which exceeded all our expectations. The room was spacious and very comfortable. The dining options were spectacular. The attention to detail in the service and the range of complimentary snacks and drinks at the lobby were amazing as well. We especially loved the onsen, which was the highlight of our trip - the outdoor onsen with views of the garden lit up at night was simply bedazzling. The shuttle buses running to and fro Gora Station made transportation relatively accessible, and we found the location of the property quite central to the different spots we wanted to visit. In short, I would not hesitate to recommend this place to anyone looking for a fantastic stay in Hakone.
This was a top-notch accommodation which exceeded all our expectations. The room was spacious and very comfortable. The dining options were spectacular. The attention to detail in the service and the range of complimentary snacks and drinks at the lobby were amazing as well. We especially loved the onsen, which was the highlight of our trip - the outdoor onsen with views of the garden lit up at night was simply bedazzling. The shuttle buses running to and fro Gora Station made transportation relatively accessible, and we found the location of the property quite central to the different spots we wanted to visit. In short, I would not hesitate to recommend this place to anyone looking for a fantastic stay in Hakone.
10
Taylor
9 dic 2024
·
Se alojó 2 noches
We loved this gorgeous, resort-like property in Hakone. The staff treated us with the utmost respect and kindness from the moment we arrived until the moment we left. Our room with the private onsen facing the mountains was no doubt the highlight of our trip and a much needed place for relaxation. The property has everything you could need, including free ice cream and drinks in the lobby, nightly live music/entertainment, and dining options. The location isn't super walkable or convenient to stores and restaurants, but this was just fine with us. There is an indoor tunnel connecting this property to another with a restaurant and convenience store which was nice to have. Amazing trip
We loved this gorgeous, resort-like property in Hakone. The staff treated us with the utmost respect and kindness from the moment we arrived until the moment we left. Our room with the private onsen facing the mountains was no doubt the highlight of our trip and a much needed place for relaxation. The property has everything you could need, including free ice cream and drinks in the lobby, nightly live music/entertainment, and dining options. The location isn't super walkable or convenient to stores and restaurants, but this was just fine with us. There is an indoor tunnel connecting this property to another with a restaurant and convenience store which was nice to have. Amazing trip
10
Rob
26 jul 2025
·
Se alojó 3 noches
Ten-yu is a gorgeous hotel to stay at. The rooms are immaculate, the mountain views are incredible with some of the most beautiful sunrises I’ve ever seen, the food was pretty good, and the onsens were amazing. Getting around to lake ashi or Hakone was extremely easy also using public bus system which stops right in front of the hotel
Ten-yu is a gorgeous hotel to stay at. The rooms are immaculate, the mountain views are incredible with some of the most beautiful sunrises I’ve ever seen, the food was pretty good, and the onsens were amazing. Getting around to lake ashi or Hakone was extremely easy also using public bus system which stops right in front of the hotel
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y la cena tipo buffet reciben elogios frecuentes por su variedad y calidad, también se ofrecen kaiseki y teppanyaki. Sin embargo, varias reseñas mencionan aglomeraciones, horarios de comida tempranos o fijos, repetición entre noches y calidad mixta, incluidas algunas preocupaciones de higiene.
Reseñas de huéspedes relacionadas
6
Michelle
23 nov 2025
·
Se alojó 2 noches
Would have expected a lot more for the price of this hotel. The rooms were nice and the onsen was great but the food was mediocre at best. They were very strict with reservations trying to force us to eat dinner at 5:15 pm each night. My partner also had the worst massage of his life. I would suggest that there are better options in the area that are more worth it.
Would have expected a lot more for the price of this hotel. The rooms were nice and the onsen was great but the food was mediocre at best. They were very strict with reservations trying to force us to eat dinner at 5:15 pm each night. My partner also had the worst massage of his life. I would suggest that there are better options in the area that are more worth it.
10
John
17 feb 2025
·
Se alojó 2 noches
Very nice stay. Excellent buffet and open air onsens
Very nice stay. Excellent buffet and open air onsens
2
Aaron
30 dic 2024
·
Se alojó 1 noche
Food was awful - temperature was not good and we got sick after.
Food was awful - temperature was not good and we got sick after.
8
Deborah
1 sept 2025
·
Se alojó 2 noches
El desayuno es puro marisco y deja mucho que desear. Fuera de eso est bien el hotel
El desayuno es puro marisco y deja mucho que desear. Fuera de eso est bien el hotel
10
emily
30 dic 2024
·
Se alojó 1 noche
The diner especially the breakfast were wonderful with tons of selections.
The diner especially the breakfast were wonderful with tons of selections.
4
Melliana
20 abr 2025
·
Se alojó 2 noches
We stayed for two nights and the menu for buffet dinner and breakfast is the same
We stayed for two nights and the menu for buffet dinner and breakfast is the same
6
Andrew
1 dic 2025
·
Se alojó 2 noches
This is an expensive hotel, and it is the food that makes it more expensive. With minimal options nearby, you are kind of destined to book the food options. We did not find the food options up to the standard of which we had paid. Some food was cold when it should be hot and food choices felt limited in some areas. This is buffet style dining. The free ice creams was brilliant though. And the onsen is the best onsen we have visited in Japan. the room was spacious and comfortable. We had a room with a private onsen, which to be honest is not necessary, because the main onsen is so amazing. The gardens are beautiful and the staff relly helpful, if maybe sometimes a little overbearing.
This is an expensive hotel, and it is the food that makes it more expensive. With minimal options nearby, you are kind of destined to book the food options. We did not find the food options up to the standard of which we had paid. Some food was cold when it should be hot and food choices felt limited in some areas. This is buffet style dining. The free ice creams was brilliant though. And the onsen is the best onsen we have visited in Japan. the room was spacious and comfortable. We had a room with a private onsen, which to be honest is not necessary, because the main onsen is so amazing. The gardens are beautiful and the staff relly helpful, if maybe sometimes a little overbearing.
4
Nam Hock lawrence
26 oct 2024
·
Se alojó 1 noche
We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.
We experienced cockroach on the food (the condiments) during dining. We changed to another table and saw another cockroach crawling on the floor. I can imagine there were many crawling around the restaurant. Totally unacceptable for such a premium hotel !! Will not recommend anyone to this hotel. High potential for food poisoning.
10
kevin
20 nov 2025
·
Se alojó 1 noche
Excellent from start to finish Probably one of the best buffets ever had
Excellent from start to finish Probably one of the best buffets ever had
10
Mark
25 ene 2026
·
Se alojó 1 noche
EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.
EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jorge Alberto
hace 3 semanas
·
Se alojó 1 noche
Lugar muy céntrico y cómodos habitación limpia
Lugar muy céntrico y cómodos habitación limpia
10
Javier
29 may 2026
·
Se alojó 1 noche
Verdaderamente un hotel que vale la pena. Desde el lobby y la atención del personal, a las habitaciones y los bufets, todo era simplemente perfecto. Es un sitio que vale la pena muchísimo, tanto por la zona y las vistas que tiene desde cada habitación, la tina de agua termal privada, las amenidades, y la joya de la corona son sus bufetes de cena y desayuno, increíblemente variados y deliciosos!
Verdaderamente un hotel que vale la pena. Desde el lobby y la atención del personal, a las habitaciones y los bufets, todo era simplemente perfecto. Es un sitio que vale la pena muchísimo, tanto por la zona y las vistas que tiene desde cada habitación, la tina de agua termal privada, las amenidades, y la joya de la corona son sus bufetes de cena y desayuno, increíblemente variados y deliciosos!
10
Gabriela
19 may 2026
·
Se alojó 2 noches
Toda la experiencia en el hotel está increíble, el Onsen hermosa vista, desayuno y cena estaban deliciosos! Totalmente recomendado y tiene. Un shuttle a la estación incluido muy conveniente.
Toda la experiencia en el hotel está increíble, el Onsen hermosa vista, desayuno y cena estaban deliciosos! Totalmente recomendado y tiene. Un shuttle a la estación incluido muy conveniente.
10
rosa elva
20 abr 2026
·
Se alojó 2 noches
Muy bien
Muy bien
10
Maria Mercedes
6 mar 2026
·
Se alojó 1 noche
Es un bonito lugar para vivir la experiencia de un ryokan y del onzen. Todo super limpio. La cena ofrece una gran variedad de platillos japoneses, muy ricos.
Es un bonito lugar para vivir la experiencia de un ryokan y del onzen. Todo super limpio. La cena ofrece una gran variedad de platillos japoneses, muy ricos.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 19:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Hakone?
¿Cómo suelen ser las tarifas de las habitaciones en Hakone Kowakien Tenyu en Hakone?
En los próximos 60–90 días, las tarifas de las habitaciones en Hakone Kowakien Tenyu en Hakone suelen rondar los 473 US$ por noche para dos personas, con un rango de precios de 359 US$ a 1237 US$.
¿Por qué Hakone Kowakien Tenyu en Hakone es relativamente asequible en comparación con los hoteles cercanos?
Hakone Kowakien Tenyu en Hakone ofrece precios más bajos que la mayoría de sus vecinos: es más barato que 12 de 14 hoteles comparables en los alrededores, mientras que propiedades similares suelen costar alrededor de 693 US$ por noche. El establecimiento también se adapta especialmente a familias y grupos, lo que ayuda a explicar sus precios más bajos en comparación con otros hoteles.
¿Cuándo son las tarifas más bajas en Hakone Kowakien Tenyu en Hakone?
Junio es el mes más barato para alojarse en Hakone Kowakien Tenyu en Hakone, con un promedio de 462 US$ por noche; octubre es el mes más caro, con 649 US$. Junio ofrece las mejores tarifas, aunque el mes más tranquilo en términos de afluencia de público es diferente.
¿Qué atracciones y experiencias hay cerca de Hakone Kowakien Tenyu en Hakone?
Hakone Kowakien Tenyu en Hakone se encuentra en la prefectura de Kanagawa, cerca de las principales atracciones como el Museo al Aire Libre de Hakone, el teleférico de Hakone y Ōwakudani, lo que lo convierte en una excelente opción para familias y grupos que buscan aguas termales, relajación en un spa y toques de lujo.
¿Cuándo es el momento más tranquilo para visitar Hakone Kowakien Tenyu en Hakone?
La demanda en Hakone Kowakien Tenyu en Hakone disminuye considerablemente después de julio, siendo julio el mes más tranquilo y octubre el más concurrido, por lo que principios de otoño es la época más concurrida para visitar, mientras que a mediados del verano suele ser más tranquilo.
¿Cómo ha variado el precio por noche en Hakone Kowakien Tenyu en Hakone en comparación con el de las últimas semanas?
El precio actual en Hakone Kowakien Tenyu en Hakone es de 486 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 617 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 414 US$ y 944 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-04: NO DATA
- 2026-11-05: 655.2947571809082USD
- 2026-11-06: 816.8303191774902USD
- 2026-11-07: NO DATA
- 2026-11-08: 589.1504066733398USD
- 2026-11-09: 1015.684990904541USD
- 2026-11-10: 727.5509218452148USD
- 2026-11-11: 1016.943547428711USD
- 2026-11-12: 1015.8592441435547USD
- 2026-11-13: 805.7695211691895USD
- 2026-11-14: 930.0253054680176USD
- 2026-11-15: 927.9007589970703USD
- 2026-11-16: 927.9007589970703USD
- 2026-11-17: 929.498571434082USD
- 2026-11-18: 548.8410003546143USD
- 2026-11-19: 929.498571434082USD
- 2026-11-20: 927.9007589970703USD
- 2026-11-21: 838.1117583071289USD
- 2026-11-22: 927.9007589970703USD
- 2026-11-23: 595.1606701811523USD
- 2026-11-24: 929.020488520752USD
- 2026-11-25: 687.2089329802246USD
- 2026-11-26: 653.284369536621USD
- 2026-11-27: 601.6811537509766USD
- 2026-11-28: 927.9007589970703USD
- 2026-11-29: 548.7467131124267USD
- 2026-11-30: 521.0481569135742USD
- 2026-12-01: 557.4561202346191USD
- 2026-12-02: 499.01639416333006USD
- 2026-12-03: 424.1336856906738USD
- 2026-12-04: 533.767170123413USD
- 2026-12-05: 930.0253054680176USD
- 2026-12-06: 521.0481569135742USD
- 2026-12-07: 451.98408820397947USD
- 2026-12-08: 424.1336856906738USD
- 2026-12-09: 451.8322076281738USD
- 2026-12-10: 424.1336856906738USD
- 2026-12-11: 570.6746982258301USD
- 2026-12-12: 601.6811537509766USD
- 2026-12-13: 423.27190989025877USD
- 2026-12-14: 451.7411066917725USD
- 2026-12-15: 424.1336856906738USD
- 2026-12-16: 424.1336856906738USD
- 2026-12-17: 424.2855662664795USD
- 2026-12-18: 424.1336856906738USD
- 2026-12-19: 451.98408820397947USD
- 2026-12-20: 520.8171668747559USD
- 2026-12-21: 519.8718961582031USD
- 2026-12-22: 514.5521702108155USD
- 2026-12-23: 521.2303930477295USD
- 2026-12-24: 521.0481569135742USD
- 2026-12-25: 521.2303930477295USD
- 2026-12-26: 972.1157196757813USD
- 2026-12-27: 1076.1906765339356USD
- 2026-12-28: 1080.883453991211USD
- 2026-12-29: 1142.8251699509278USD
- 2026-12-30: 1100.6081943068848USD
- 2026-12-31: 883.3868337561036USD
- 2027-01-01: 1222.6629607958985USD
- 2027-01-02: 1222.6629607958985USD
- 2027-01-03: 570.445763868164USD
- 2027-01-04: 522.3137712763672USD
Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Se proporcionan futones conforme al número de adultos de la reserva. La tarifa de la habitación no incluye camas para los niños menores de seis años. Los huéspedes que hayan reservado una tarifa de media pensión deberán efectuar la entrada antes de las 16:30 para disfrutar de la cena. Los huéspedes con necesidades dietéticas especiales o alergias alimenticias deben ponerse en contacto con este alojamiento por adelantado.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Para reservar el acceso a los baños públicos, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Este establecimiento dispone de menú infantil para los niños de edades comprendidas entre los tres y seis años. Se pueden aplicar cargos.
- Se puede acceder a las aguas termales de 05:00 a 00:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este ryokan japonés antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 2 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- El Ministerio de Sanidad, Trabajo y Bienestar japonés requiere que los turistas internacionales presenten el número y la nacionalidad del pasaporte al registrarse en cualquier tipo de alojamiento (hostal, hotel, motel, etc. ). Asimismo, los gerentes de estos alojamientos deben realizar una fotocopia de los pasaportes de todos los huéspedes y conservarla en sus archivos.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Los huéspedes con tatuajes no pueden utilizar los baños públicos de las instalaciones.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Cuna (cama para bebé): 3300.0 JPY por estancia.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de limpieza
Cambio de divisas
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Máquinas expendedoras
Habitación familiar
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Estación de carga para coches eléctricos
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Servicio de limpieza
Cambio de divisas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Ciclismo
Senderismo
Piscina cubierta
Piscina climatizada al aire libre
Pool (Indoor)
Pool (Rooftop)
Terraza
Water Park