GAIA Cosmo Hotel

Not bad hotel. It looks really good but attention to detail and staff service not good as how the hotel looked. Breafast not bad but not great. Thanks.

Contated the hotel through Expedia to arrange a transfer and they didnt get back to me. No welcome drink or automatic assistance with luggage. There was no fridge in the room, wasnt that impressed with the balcony, which you could see into another room and the partition screen was at the main corridor of the floor and when it was windy the metal attachments were banging. Safe is too low down in the cupboard, had to get on our hands and knees, should be higher. There was noone to greet us for breakfast the first day and no explanation of it being a buffet or table service. Asked for a peppermint tea for breakfast but was told i would need to pay extra for this, despite the fact there was loads of coffees you could choose. On the first night we ordered food and beers, and then we got told they only had one small beer left and 3 large, which seems strange in an international hotel. Then it took 30 mins for someone to take our order in an empty restaurant. The food was really good though.We tried to order a bottle of red wine at the roofftop bar but they didnt have the one we wanted and they offered a more expensive one. We went back 2 days later to order the wine again and they still didnt have it in... again for a hotel, a poor show. Location is 3k out of the main hub, cant really walk anywhere, no decent amenities around. Would stay here for a few days if visiting the temples but not for any longer. e room,

Located a 20mins (min) drive from the main shopping area and attractions. Very clean and comfortable for a family of 4. Reception staff very helpful. Restaurant wait staff very slow and don't clear tables

So that we're on the same page here, Yogyakarta sucks. You can't walk anywhere, not even really one block from the hotel. The air is dirty from the millions of scooters and there's not much to do outside of the two big temples far out of town. Given that as the baseline, the Gaia Cosmo is a decent hotel. Our room was nice and quiet and the lobby is nice. The staff is friendly and accommodating. They do serve this stomach-churning gross Asian breakfast buffet that smells so strong. I would stay here again, but I'm never going to Java another time in my life.

This was a very mixed stay. Positives +Staff were great throughout the hotel. They tried very hard to help. +Restaurant staff lovely. Negatives - very little sound insulation in the rooms. It was very difficult to get any sleep the first night. Children running in the corridors until 2am. Could hear everything from the room next door. - the room was very warm. - shower not very clean. Rest of hotel fairly clean. I probably would not pick this hotel again. The staff were lovely though.