Extended Stay America Suites - Redlands

Roaches. Stained bedding and towels. No blanket on bed. No drapes broken blinds. Broken security lock.

This was nothing short of John Candy movie experience, the room was made up but not clean, lots of red flags for bugs but none in obvious view. Shortly after with the AC full blast and the TV on I got to bare witness to a scene straight out of Jerry springer outside with a old man fighting his 2 girlfriends and there kids followed by police, the fight came inside, low and behold the room right above me! So I went outside for a smoke, when I returned and turned the lights on to find bugs running from lights everywhere to get away... Time to leave...

AC super noisy. Shower almost no pressure. Outside area has dog poop

Awful place!!! Parking lot was horrible!!! Staff unresponsive

Inside of the building was dirty and had a very bad animal(s) odor smell. Room was in horrible condition. Chairs has hole punctures all over them, bed had dog or cat hair all over it, plus the sheets had either rat or some type of small animal droppings! Bathroom was dirty as well even tho I didn’t use it. All around it was a horrible experience and I left within 20 mins of arriving.