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Hotel Portobelo Plaza las Ámericas - Image 1
Hotel Portobelo Plaza las Ámericas - Room
Hotel Portobelo Plaza las Ámericas - Room
Hotel Portobelo Plaza las Ámericas - Reception
Hotel Portobelo Plaza las Ámericas - Pool

Hotel Portobelo Plaza las Ámericas


Amenities

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

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Property description

Take advantage of recreation opportunities including an outdoor pool and a fitness center.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Portobelo Plaza las Ámericas earns praise for its central location near the beach and shops, comfortable modern rooms, and generally friendly staff, while recurring concerns involve inconsistent housekeeping, delayed or chaotic check‑in, and spotty maintenance.

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Facilities

Mixed

Cleanliness

Inconsistent

Service

Mixed

Location

Central

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10

Rodrigo

IAN-logo

Jan 22, 2026

·

Stayed 9 nights

Top
Top

8

Sebastian Orozco

EXP-logo

Aug 24, 2025

·

Stayed 5 nights

Good location
Good location

4

Jose Israel

EXP-logo

Dec 6, 2024

·

Stayed 5 nights

Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,

6

Eliud

EXP-logo

Oct 15, 2024

·

Stayed 6 nights

Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.

6

miguel

EXP-logo

Aug 24, 2024

·

Stayed 4 nights

I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.

Avenida las Americas 1a-101, Punta Hansa, San Andrés, Colombia

Location

With a stay at Hotel Portobelo Plaza las Ámericas in San Andrés, you'll be within a 10-minute walk of Spratt Bight Beach and Paintball San Andres. This hotel is 0.4 mi (0.7 km) from Marina Toninos - Dock and 0.5 mi (0.8 km) from Cultural Center Dock.

Spratt Bight Beach(0.3 miles)

Paintball San Andres(0.4 miles)

Marina Toninos - Dock(0.4 miles)

Cultural Center Dock(0.5 miles)

Letrero I love San Andrés(0.6 miles)

Coton Cay(0.8 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.


Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.


The hotel is within a 10-minute walk of Spratt Bight Beach and Paintball San Andres. It is 0.4 mi (0.7 km) from Marina Toninos - Dock and 0.5 mi (0.8 km) from Cultural Center Dock.

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.


Children are allowed at the property. Specific age policies for free stays are not provided.


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