2Ciels Boutique Hôtel
US$ 165
/noite
Média para setembro
Preços para 2Ciels Boutique Hôtel
Selecione datas para ver preços e disponibilidade
US$ 165
/noite
Média para setembro
Preços médios mensais
Em 2Ciels Boutique Hôtel, o preço por noite é, em média, US$ 117 no mês mais barato (agosto) e US$ 209 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 176 |
| fevereiro | US$ 193 |
| março | US$ 196 |
| abril | US$ 204 |
| maio | US$ 209 |
| junho | US$ 168 |
| julho | US$ 129 |
| agosto | US$ 117 |
| setembro | US$ 165 |
| outubro | US$ 192 |
| novembro | US$ 185 |
| dezembro | US$ 181 |
J
F
M
A
M
J
J
A
set. · US$ 165
S
O
N
D
Mais caro: maio (aprox. US$ 209)
Mais barato: agosto (aprox. US$ 117)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores e Sauna. Wi-fi grá...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores e Sauna. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) figuram também entre o leque de comodidades deste hotel de estilo Art Déco. Há transporte local à sua disposição, que opera num raio de 5.00 km.
Comodidades para negócios
As principais comodidades incluem um business center, Check-in rápido e registo de saída rápido. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Aproveite ainda para conviver na receção grátis, organizada diariamente. Para saciar a sede e descontrair no final do dia, dirija-se ao bar/lounge ou ao bar junto à piscina. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido nos dias úteis entre as 7:00 e as 10:30.
Quartos
Sinta-se em casa num dos 85 quartos, com um minibar e um televisor de ecrã plano. As camas têm colchões pillowtop e roupa de alta qualidade. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene exclusivos.
Localização
Com uma estadia n2Ciels Boutique Hotel & SPA, ficará numa localização central em Marrakech, a 10 minuto(s) a pé de Royal Tennis Harti e a 12 minuto(s) de Palais des Congrès. Este hotel de spa está a 1,9 km (1,2 mi) de Mesquita Koutoubia.
O que há nas proximidades
Grand Poste Gueliz(0.3 milhas)
Place du 16 Novembre(0.3 milhas)
Praça de Marrakech(0.3 milhas)
Jardim de Harti(0.3 milhas)
Carré Eden Shopping Center(0.5 milhas)
Royal Tennis Harti(0.5 milhas)
Parque Cyber(0.5 milhas)
Palais des Congrès(0.6 milhas)
Ecomuseu Berbere(0.6 milhas)
Theatre Royal(0.7 milhas)
Avenida Mohamed VI(0.7 milhas)
Place Bab Doukkala(0.8 milhas)
Casino de Marrakech(0.8 milhas)
Bab El Djedid(0.8 milhas)
Centro de Artesanato Marrakech(0.9 milhas)
O aeroporto preferencial para 2Ciels Boutique Hotel & SPA é o de Marrakech (RAK-Menara)(3.9 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Rue Oued EL Makhazine, Angle Imam Chafai, (en face du Club Royal de Tennis), Marraqueche, Marrocos
Grand Poste Gueliz (0.3 milhas)
Place du 16 Novembre (0.3 milhas)
Praça de Marrakech (0.3 milhas)
Jardim de Harti (0.3 milhas)
Carré Eden Shopping Center (0.5 milhas)
Royal Tennis Harti (0.5 milhas)
Opções de quartos
5
Quarto (Charme)
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal Extragrande
Dormidas 2
355 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
9
Suite Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
484 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
7
Suite (Prestige)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
592 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
431 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre 2Ciels Boutique Hôtel
8.9
Fabuloso
Com base em 1.654 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No 2Ciels Boutique Hôtel, viajantes frequentemente destacam a simpatia e prestatividade da equipe, os quartos confortáveis e espaçosos, um café da manhã excelente e uma localização conveniente em Gueliz, a uma curta distância a pé da Medina, tornando-o uma base popular para explorar Marrakech.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No 2Ciels Boutique Hôtel, viajantes frequentemente destacam a simpatia e prestatividade da equipe, os quartos confortáveis e espaçosos, um café da manhã excelente e uma localização conveniente em Gueliz, a uma curta distância a pé da Medina, tornando-o uma base popular para explorar Marrakech.
Os hóspedes elogiam o bar na cobertura e o restaurante no local, e o spa é amplamente apreciado, embora alguns mencionem atendimento lento, erros no serviço de quarto ou preços mais altos para bebidas e algumas opções. A limpeza é geralmente boa nos quartos, mas comentários recorrentes mencionam fezes de pássaros afetando as áreas da piscina e ocasionais odores de esgoto em alguns quartos. O atendimento na recepção pode ser inconsistente, com vários relatos de interações pouco amigáveis e erros em contas ou reservas, e alguns hóspedes tiveram problemas com ruído do terraço ou da rua. Espere uma estadia elegante e bem localizada, ideal para explorar a cidade.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O bar na cobertura com vista para a cidade e um ambiente animado, duas pequenas piscinas (uma frequentemente na sombra) e um spa/hammam bem avaliado são os destaques. As desvantagens incluem espreguiçadeiras limitadas, problemas ocasionais com pássaros nas piscinas, fechamento esporádico do bar e taxas extras para acessar o spa.
Avaliações dos hóspedes relacionadas
8
Stephen
8 de out. de 2025
·
A estadia foi de 7 noites
Disliked - the pool was a bird bath. 20/30 pigeons used it as a bath every morning. I would not like to swim in that! Liked - staff were very attentive, expecially the breakfast team. They were excellent.
Disliked - the pool was a bird bath. 20/30 pigeons used it as a bath every morning. I would not like to swim in that! Liked - staff were very attentive, expecially the breakfast team. They were excellent.
8
Ann
20 de out. de 2025
·
A estadia foi de 1 noite
Nice boutique hotel with friendly and efficient staff in good location. I was offered a welcome gift of fruit and cookies which was much appreciated. Breakfast buffet is excellent and served early. The hotel has a rooftop bar where the restaurant menu is also available. The only downside to the hotel is that, although there are 2 pools, they are very small and not meant for swimming.
Nice boutique hotel with friendly and efficient staff in good location. I was offered a welcome gift of fruit and cookies which was much appreciated. Breakfast buffet is excellent and served early. The hotel has a rooftop bar where the restaurant menu is also available. The only downside to the hotel is that, although there are 2 pools, they are very small and not meant for swimming.
10
Kerry
4 de out. de 2025
·
A estadia foi de 1 noite
Spa was wonderful. Staff were very nice. Very pleased with my stay.
Spa was wonderful. Staff were very nice. Very pleased with my stay.
4
Raymond
14 de dez. de 2022
·
A estadia foi de 3 noites
The Sky Bar never opened for the duration of our stay with no apologies. Some bar staff were rude. I would not stay again.
The Sky Bar never opened for the duration of our stay with no apologies. Some bar staff were rude. I would not stay again.
8
olivier
10 de nov. de 2025
·
A estadia foi de 3 noites
Hôtel hyper centre - hyper pratique ! Roof top génial et petite piscine bien pratique !
Hôtel hyper centre - hyper pratique ! Roof top génial et petite piscine bien pratique !
10
TOM
11 de nov. de 2025
·
A estadia foi de 2 noites
Petit hôtel parfait . Rooftop 👌 Petite piscine
Petit hôtel parfait . Rooftop 👌 Petite piscine
4
Maria
3 de fev. de 2025
·
A estadia foi de 2 noites
I paid more than what was on Expedia total cost which was weird but whatever . Also it’s more than $200 a night and you still have to pay to use the spa ( that’s without massage only to use)
I paid more than what was on Expedia total cost which was weird but whatever . Also it’s more than $200 a night and you still have to pay to use the spa ( that’s without massage only to use)
10
Jane
14 de mar. de 2025
·
A estadia foi de 2 noites
Great hotel, amazing hamman. Definitely recommend
Great hotel, amazing hamman. Definitely recommend
10
Sitnam
6 de out. de 2025
·
A estadia foi de 5 noites
A brilliant stay with the family. The hotel provided a great breakfast. The hotel had two small swimming pools and a spa onsite. The hotel was in a good location, walkable to local restaurants. Taxis available outside the hotel. The hotel planned two day trips for us which we enjoyed. Staff were welcoming and always willing to help.
A brilliant stay with the family. The hotel provided a great breakfast. The hotel had two small swimming pools and a spa onsite. The hotel was in a good location, walkable to local restaurants. Taxis available outside the hotel. The hotel planned two day trips for us which we enjoyed. Staff were welcoming and always willing to help.
8
Pat
16 de jan. de 2025
·
A estadia foi de 3 noites
Good hotel. 20 minute walk to Medina. 20 minute drive to airport. I would say better for a short stay. The ground floor pool appeared to be in the shade most of the time.
Good hotel. 20 minute walk to Medina. 20 minute drive to airport. I would say better for a short stay. The ground floor pool appeared to be in the shade most of the time.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos são frequentemente descritos como muito limpos. As preocupações recorrentes incluem fezes de pássaros e água suja ao redor das piscinas, odores ocasionais de esgoto e algum desgaste na manutenção.
Avaliações dos hóspedes relacionadas
8
Stephen
8 de out. de 2025
·
A estadia foi de 7 noites
Disliked - the pool was a bird bath. 20/30 pigeons used it as a bath every morning. I would not like to swim in that! Liked - staff were very attentive, expecially the breakfast team. They were excellent.
Disliked - the pool was a bird bath. 20/30 pigeons used it as a bath every morning. I would not like to swim in that! Liked - staff were very attentive, expecially the breakfast team. They were excellent.
4
JOSEFINA
10 de ago. de 2024
·
A estadia foi de 4 noites
Great service, staff is always smiling and willing to assist. Restaurant is beautiful, food was ok but great cocktails. I arrived Tuesday night, by Wedbesday afternoon my room started to smell "funny". Woke up at around 5am with worst sewer smell. Called the front desk and thwy offered the room next door which didnt smell fresh but compared to the previous room, it was good. Friday at around the same time I wake up with the same horrible smell. The front desk changed my room to the 1st floor from the 4th floor. This room didnt smell but it was smalled than the previous room and no balcony. Felt like I got downgraded. The water in rooftop pool was not clean and you could see white particles in the water along with dries bird poop around the area (I understand the birds cannot be controlles but sanitizing the area in a daily basis is doable. The sitting options in the rooftop terrace are stained, doesnt look good at all. First floor pool had clean water but same issue with the bird poop along with tiles missing from the stairs in the wated which makes it kind of a danger as you could get cut in your feet.
Great service, staff is always smiling and willing to assist. Restaurant is beautiful, food was ok but great cocktails. I arrived Tuesday night, by Wedbesday afternoon my room started to smell "funny". Woke up at around 5am with worst sewer smell. Called the front desk and thwy offered the room next door which didnt smell fresh but compared to the previous room, it was good. Friday at around the same time I wake up with the same horrible smell. The front desk changed my room to the 1st floor from the 4th floor. This room didnt smell but it was smalled than the previous room and no balcony. Felt like I got downgraded. The water in rooftop pool was not clean and you could see white particles in the water along with dries bird poop around the area (I understand the birds cannot be controlles but sanitizing the area in a daily basis is doable. The sitting options in the rooftop terrace are stained, doesnt look good at all. First floor pool had clean water but same issue with the bird poop along with tiles missing from the stairs in the wated which makes it kind of a danger as you could get cut in your feet.
10
Isabelle
2 de abr. de 2025
·
A estadia foi de 1 noite
Très propre et excellent resto. Un peu chaud dans la chambre le jour avec le soleil.
Très propre et excellent resto. Un peu chaud dans la chambre le jour avec le soleil.
10
andrea
14 de out. de 2025
·
A estadia foi de 3 noites
Clean room. Breakfast.
Clean room. Breakfast.
10
Patricia
10 de jan. de 2025
·
A estadia foi de 3 noites
When choosing a hotel, I always look at the photos, read reviews and find hotel proximity to down town. Usually hotel photos can be a little deceptive, not this time. 2Ciels was a beautiful boutique hotel, clean and the service was outstanding. Amenities were great! We took advantage of their spa services which were excellent and so was the laundry service. Their free breakfast was a delicious spread and their wait staff was very accommodating. Highly recommend 2Ciels.
When choosing a hotel, I always look at the photos, read reviews and find hotel proximity to down town. Usually hotel photos can be a little deceptive, not this time. 2Ciels was a beautiful boutique hotel, clean and the service was outstanding. Amenities were great! We took advantage of their spa services which were excellent and so was the laundry service. Their free breakfast was a delicious spread and their wait staff was very accommodating. Highly recommend 2Ciels.
10
Laurent
14 de fev. de 2026
·
A estadia foi de 2 noites
Chambre propre Personnel courtois et serviable
Chambre propre Personnel courtois et serviable
4
Paul
15 de mai. de 2024
·
A estadia foi de 3 noites
Disappointed! We had high hopes for our stay here based on the reviews. However our experience did not match these. The rooms smelled badly of sewage (presumably from the bathrooms). The breakfast was not of a high quality, (with the exception of the bread and patisserie). Our daughter and son in law had room service for food one evening and said it was inedible (pizza and burger). There was dog poo left on the pavement outside of the hotel which could have easily been cleared up. The lifts didnt work one afternoon and the staff didnt make any attempt to help with push chairs. On the last day the barman on the rooftop was surley and asked me how i wanted to pay before producing my second drink (this hadnt happened before). The downstairs pool was unhygenic due to the about of bird poo.
Disappointed! We had high hopes for our stay here based on the reviews. However our experience did not match these. The rooms smelled badly of sewage (presumably from the bathrooms). The breakfast was not of a high quality, (with the exception of the bread and patisserie). Our daughter and son in law had room service for food one evening and said it was inedible (pizza and burger). There was dog poo left on the pavement outside of the hotel which could have easily been cleared up. The lifts didnt work one afternoon and the staff didnt make any attempt to help with push chairs. On the last day the barman on the rooftop was surley and asked me how i wanted to pay before producing my second drink (this hadnt happened before). The downstairs pool was unhygenic due to the about of bird poo.
10
Miriam
22 de ago. de 2024
·
A estadia foi de 4 noites
Hôtel propre et agréable 3 eme séjours et toujours aussi satisfait bravo changer rien
Hôtel propre et agréable 3 eme séjours et toujours aussi satisfait bravo changer rien
4
Chourouk
21 de fev. de 2025
·
A estadia foi de 1 noite
Mattress was in bad shape the bathroom as well no AC
Mattress was in bad shape the bathroom as well no AC
10
Marylene
26 de jun. de 2024
·
A estadia foi de 2 noites
Hôtel magnifique, très bien décoré, très propre, petits déjeuners au top, très belle expérience
Hôtel magnifique, très bien décoré, très propre, petits déjeuners au top, très belle expérience
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos quartos são espaçosos e confortáveis, com camas excelentes; algumas suítes oferecem pouco valor agregado e as vistas geralmente são para o clube de tênis próximo. Vários hóspedes relataram ruído do terraço ou da rua, alguns quartos pareciam escuros e o Wi-Fi pode ser fraco.
Avaliações dos hóspedes relacionadas
10
Sebastian
26 de nov. de 2025
·
A estadia foi de 1 noite
Hat alles gepasst. Zimmer war groß, Dusche super.
Hat alles gepasst. Zimmer war groß, Dusche super.
8
Pascal
23 de jan. de 2026
·
A estadia foi de 2 noites
Très mauvais éclairage Chambre très sombre Mobilier balcon très vétuste sans coussin
Très mauvais éclairage Chambre très sombre Mobilier balcon très vétuste sans coussin
10
Joanna
24 de abr. de 2025
·
A estadia foi de 1 noite
This hotel is well positioned for visiting Marakech. A 20 minute walk from the square & medina. Our room was spacious and clean. The bed and bedding were wonderful. We were on the 5th floor so there was noise from the 6th floor deck bar but it did not impede sleep. The included breakfast was good. The food in the sky bar area was tasty and good value and the service was really good. All the staff were friendly and efficient. We stayed an extra night after an Intrepid tour.
This hotel is well positioned for visiting Marakech. A 20 minute walk from the square & medina. Our room was spacious and clean. The bed and bedding were wonderful. We were on the 5th floor so there was noise from the 6th floor deck bar but it did not impede sleep. The included breakfast was good. The food in the sky bar area was tasty and good value and the service was really good. All the staff were friendly and efficient. We stayed an extra night after an Intrepid tour.
8
Fernando
6 de nov. de 2023
·
A estadia foi de 2 noites
This is a very good hotel to stay at. It's well located in a safe and nice area of Marrakech. They offer a great breakfast which was included in our plan. The only reason I didn't give 5 stars to them is because our room located on the 5th floor was noisy at nights as they have a lounge/roof top club, so it was hard to have a good sleep. We asked for change for they didn't have room available. Other than that our experience was very good.
This is a very good hotel to stay at. It's well located in a safe and nice area of Marrakech. They offer a great breakfast which was included in our plan. The only reason I didn't give 5 stars to them is because our room located on the 5th floor was noisy at nights as they have a lounge/roof top club, so it was hard to have a good sleep. We asked for change for they didn't have room available. Other than that our experience was very good.
6
Benjamin
16 de mar. de 2025
·
A estadia foi de 6 noites
I recently stayed at 2Ciels Hotel in Marrakech and had two different room types: a Suite Prestige and a Deluxe Room. Unfortunately, I don’t see the value in upgrading to the Suite Prestige—while slightly larger, the amenities and overall experience were nearly identical to the Deluxe Room. Given the small difference in space, I wouldn’t recommend paying extra for the suite. Additionally, the view from the rooms is underwhelming, mostly overlooking the Royal Tennis Club of Marrakech rather than anything scenic. The hotel also lacks lush greenery, which is disappointing compared to other hotels in the Hivernage neighborhood, where the ambiance is much better. Patron de la Mer (Ground Floor Restaurant): Excellent food and service. The Mediterranean and local cuisine were both well-prepared, and the waitstaff was friendly and attentive. Lola Rooftop Bar: A great place to relax by the pool and have lunch, with a stunning view of Marrakech and the Atlas Mountains. However, there are limited sun loungers, so finding a spot around the pool can be difficult if the hotel is busy. Service & Hospitality: This is where the hotel falls short: -Front desk staff: Arrogant, rude, and unhelpful. They lacked the warmth and professionalism expected from a hotel of this caliber. -Expedia Gold Members: No recognition of status, no perks, and no effort to make the stay special.An average hotel with below-average service. If you’re visiting Marrakech, I’d recommend staying in the Hivernage
I recently stayed at 2Ciels Hotel in Marrakech and had two different room types: a Suite Prestige and a Deluxe Room. Unfortunately, I don’t see the value in upgrading to the Suite Prestige—while slightly larger, the amenities and overall experience were nearly identical to the Deluxe Room. Given the small difference in space, I wouldn’t recommend paying extra for the suite. Additionally, the view from the rooms is underwhelming, mostly overlooking the Royal Tennis Club of Marrakech rather than anything scenic. The hotel also lacks lush greenery, which is disappointing compared to other hotels in the Hivernage neighborhood, where the ambiance is much better. Patron de la Mer (Ground Floor Restaurant): Excellent food and service. The Mediterranean and local cuisine were both well-prepared, and the waitstaff was friendly and attentive. Lola Rooftop Bar: A great place to relax by the pool and have lunch, with a stunning view of Marrakech and the Atlas Mountains. However, there are limited sun loungers, so finding a spot around the pool can be difficult if the hotel is busy. Service & Hospitality: This is where the hotel falls short: -Front desk staff: Arrogant, rude, and unhelpful. They lacked the warmth and professionalism expected from a hotel of this caliber. -Expedia Gold Members: No recognition of status, no perks, and no effort to make the stay special.An average hotel with below-average service. If you’re visiting Marrakech, I’d recommend staying in the Hivernage
10
Rozina
2 de out. de 2025
·
A estadia foi de 3 noites
Great hotel to stay at. Staff is very friendly and rooms are clean, big, and spacious!
Great hotel to stay at. Staff is very friendly and rooms are clean, big, and spacious!
6
Bryan
2 de fev. de 2024
·
A estadia foi de 3 noites
The wifi was really bad, we used the hotspot from one of the phone's sim cards the whole time. The breakfast was included in our room so when we got a room door tag that offered breakfast in the room for an additional service charge for delivery we decided to order it. When it arrived, it turns out it was 49 euro for the two of us. When I inquired as to why the breakfast was charged if it was included they said because it was a la carte instead of coming to get it in the buffet in the dining area. I spoke with the front desk because the breakfast ordering card only said there was a fee for delivering the food to the room, it had no prices listed for "a la carte" and it wasn't mentioned anywhere on the card. It definitely felt a little shady so wouldn't recommend getting breakfast brought to the room. There is much cheaper and better food at cafes nearby. The hotel was clean and all the staff were nice. We got pedicures at the spa that definitely weren't worth the 30 euros (whole pedicure was really short and quick, no massage on the foot or legs) so if you're used to spa pedicures in the USA its not at all like that. The pool view was nice, pool itself was freezing so we didn't get to swim. All in all, glad we picked the hotel for the location and we wouldn't mind staying here again (minus the spa, wifi, and breakfast).
The wifi was really bad, we used the hotspot from one of the phone's sim cards the whole time. The breakfast was included in our room so when we got a room door tag that offered breakfast in the room for an additional service charge for delivery we decided to order it. When it arrived, it turns out it was 49 euro for the two of us. When I inquired as to why the breakfast was charged if it was included they said because it was a la carte instead of coming to get it in the buffet in the dining area. I spoke with the front desk because the breakfast ordering card only said there was a fee for delivering the food to the room, it had no prices listed for "a la carte" and it wasn't mentioned anywhere on the card. It definitely felt a little shady so wouldn't recommend getting breakfast brought to the room. There is much cheaper and better food at cafes nearby. The hotel was clean and all the staff were nice. We got pedicures at the spa that definitely weren't worth the 30 euros (whole pedicure was really short and quick, no massage on the foot or legs) so if you're used to spa pedicures in the USA its not at all like that. The pool view was nice, pool itself was freezing so we didn't get to swim. All in all, glad we picked the hotel for the location and we wouldn't mind staying here again (minus the spa, wifi, and breakfast).
10
Julia
25 de dez. de 2025
·
A estadia foi de 1 noite
Rooms were very comfortable and spacious.
Rooms were very comfortable and spacious.
8
Saad
15 de set. de 2025
·
A estadia foi de 1 noite
Belle chambre (suite prestige) avec vue dégagée sur le tennis club Marrakech. Chambre propre, bien équipée, confort, bonne literie. 2 piscines dans l’hôtel : une au rée de chaussée sans réel intérêt car presque jamais de soleil et attenante au restaurant de l’hôtel donc pas d’intimité. L’autre en Rooftop: gorgée de soleil mais très petite, 8 transats seulement, et à côté du bar qui met de la musique fort toute la journée. Pas de repos. Nous étions au 5eme étage et entendions les basses de la musique du bar de l’hôtel qui reste ouvert jusqu’à tard. Le personnel est sympa et serviable en général. Bon emplacement
Belle chambre (suite prestige) avec vue dégagée sur le tennis club Marrakech. Chambre propre, bien équipée, confort, bonne literie. 2 piscines dans l’hôtel : une au rée de chaussée sans réel intérêt car presque jamais de soleil et attenante au restaurant de l’hôtel donc pas d’intimité. L’autre en Rooftop: gorgée de soleil mais très petite, 8 transats seulement, et à côté du bar qui met de la musique fort toute la journée. Pas de repos. Nous étions au 5eme étage et entendions les basses de la musique du bar de l’hôtel qui reste ouvert jusqu’à tard. Le personnel est sympa et serviable en général. Bon emplacement
8
Ozkar
12 de set. de 2025
·
A estadia foi de 5 noites
Tenian pocas amenidades, el cafe nunca me pusieron capsulas. Las calles de al rededor estan sucias, mal olor y mucho ruido que las ventanas no es suficiente y es molesto
Tenian pocas amenidades, el cafe nunca me pusieron capsulas. Las calles de al rededor estan sucias, mal olor y mucho ruido que las ventanas no es suficiente y es molesto
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Numerosas avaliações elogiam a simpatia e atenção da equipe nos restaurantes, na equipe de limpeza e no atendimento ao cliente, com ajuda para organizar táxis e passeios. No entanto, reclamações recorrentes citam interações pouco amigáveis ou inúteis na recepção e erros ocasionais em contas ou reservas.
Avaliações dos hóspedes relacionadas
10
Flavia
30 de jun. de 2025
·
A estadia foi de 4 noites
Clean hotel, restaurant food delicious. Hotel staff, reception and restaurant staff friendly and professional. Very good hair dressing service. Duniya, thank you for your informative welcome.
Clean hotel, restaurant food delicious. Hotel staff, reception and restaurant staff friendly and professional. Very good hair dressing service. Duniya, thank you for your informative welcome.
8
Tassia
19 de jun. de 2025
·
A estadia foi de 4 noites
Tive problemas desde o check-in e depois um bem grave onde minha mãe idosa passou mal no restaurante e ninguém fez nada para ajudar. Após eu acionar a gerência por meio do instagram, o gerente foi super prestativo em nos ajudar em todo o periodo da estadia, dando um upgrade de quarto para "compensar" o problema ocorrido. O hotel é ótimo, acomodações boas, mas o staff da recepção e restaurante precisa entender que lidam com pessoas e precisam ser mais receptivos e atenciosos. Ressalto a Douna foi muito simpática e prestativa. Localização perto da estação e longe da medina. Café da manhã razoável. Gostei do hotel mas não ficaria novamente devido aos problemas relatados.
Tive problemas desde o check-in e depois um bem grave onde minha mãe idosa passou mal no restaurante e ninguém fez nada para ajudar. Após eu acionar a gerência por meio do instagram, o gerente foi super prestativo em nos ajudar em todo o periodo da estadia, dando um upgrade de quarto para "compensar" o problema ocorrido. O hotel é ótimo, acomodações boas, mas o staff da recepção e restaurante precisa entender que lidam com pessoas e precisam ser mais receptivos e atenciosos. Ressalto a Douna foi muito simpática e prestativa. Localização perto da estação e longe da medina. Café da manhã razoável. Gostei do hotel mas não ficaria novamente devido aos problemas relatados.
8
Caren
21 de set. de 2025
·
A estadia foi de 3 noites
Room a lovely size and clean. Reception staff really miserable and unhelpful but the staff on the rooftop bar made up for it!
Room a lovely size and clean. Reception staff really miserable and unhelpful but the staff on the rooftop bar made up for it!
6
Mario
28 de abr. de 2023
·
A estadia foi de 1 noite
Our room, 409, was sparkling clean and beautifully decorated. The breakfast spread was impressive, and I particularly enjoyed watching the lady make pancakes in front of us. The hotel had a modern and stylish design, with well-maintained and relaxing spaces, including two swimming pools. Although the check-in process was slow, we were offered traditional Moroccan tea while we waited. When we arrived at our room, it was not quite ready as someone was still preparing the third bed, and we had to subsequently request an additional set of towels, as it was missed during the preparation for the third occupant. During our stay, we encountered some inconvenience at the hotel. Firstly, we were informed on the rooftop terrace that we couldn't charge our drinks to our room. Then, when we visited the spa and the main restaurant bar, we were told that our room did not have a deposit and we could not put our bills on the room. This was quite disappointing since it required us to carry cash or a card with us at all times in order to use the hotel's facilities. As a result, there was a time when I had to retrieve my card from our room in order to make a payment at the rooftop bar, which may seem like a minor task but was not up to the standards one would expect from a hotel marketed as luxurious. However, when we eventually settled the bill at checkout, I surprisingly received my deposit back, so I don't really know what they were referring to when they didn't allow me to pay via the room
Our room, 409, was sparkling clean and beautifully decorated. The breakfast spread was impressive, and I particularly enjoyed watching the lady make pancakes in front of us. The hotel had a modern and stylish design, with well-maintained and relaxing spaces, including two swimming pools. Although the check-in process was slow, we were offered traditional Moroccan tea while we waited. When we arrived at our room, it was not quite ready as someone was still preparing the third bed, and we had to subsequently request an additional set of towels, as it was missed during the preparation for the third occupant. During our stay, we encountered some inconvenience at the hotel. Firstly, we were informed on the rooftop terrace that we couldn't charge our drinks to our room. Then, when we visited the spa and the main restaurant bar, we were told that our room did not have a deposit and we could not put our bills on the room. This was quite disappointing since it required us to carry cash or a card with us at all times in order to use the hotel's facilities. As a result, there was a time when I had to retrieve my card from our room in order to make a payment at the rooftop bar, which may seem like a minor task but was not up to the standards one would expect from a hotel marketed as luxurious. However, when we eventually settled the bill at checkout, I surprisingly received my deposit back, so I don't really know what they were referring to when they didn't allow me to pay via the room
6
Veronica
9 de mai. de 2023
·
A estadia foi de 3 noites
Im not entirely sure what the issue is with the young ladies at the front desk. After reading several reviews to the negative in this regard, I thought that maybe there were communication issues, or that the person writing the review was being unreasonable. I've done this job before and it can be challenging, so I am always willing to give front desk staff the benefit of the doubt. But I experienced Exactly the same thing in spite of being kind and patient. Even when having to ask to have our toilet fixed 3 times and going 3 flights to use the public WC because ours had stopped working completely. Finally, we asked the housekeeping lady who got on our phone and had maintenance staff in our room and the toilet fixed in about 10 minutes. The housekeeping, restaurant, maintenance, and door staff were all Excellent and we were very happy to tip them well. Unfortunately the front desk staff was unhelpful and had no interest in doing anything including their jobs. We won't be returning to 2Ciels.
Im not entirely sure what the issue is with the young ladies at the front desk. After reading several reviews to the negative in this regard, I thought that maybe there were communication issues, or that the person writing the review was being unreasonable. I've done this job before and it can be challenging, so I am always willing to give front desk staff the benefit of the doubt. But I experienced Exactly the same thing in spite of being kind and patient. Even when having to ask to have our toilet fixed 3 times and going 3 flights to use the public WC because ours had stopped working completely. Finally, we asked the housekeeping lady who got on our phone and had maintenance staff in our room and the toilet fixed in about 10 minutes. The housekeeping, restaurant, maintenance, and door staff were all Excellent and we were very happy to tip them well. Unfortunately the front desk staff was unhelpful and had no interest in doing anything including their jobs. We won't be returning to 2Ciels.
10
Marjorie
13 de ago. de 2024
·
A estadia foi de 2 noites
2 Ciels has always been one of my favorite hotels in Marrekesh. It is still very lovely, the staff is very friendly, the breakfast is excellent and the rooms are very comfortable. Unfortunately, this time was not as pleasant for me. The dinner I ordered on the rooftop bar was not very good. As I was leaving to head to the airport at 4:30am, I learned from the receptionist that no one ordered my private car that I had had already paid for. I had to take a taxi to the airport and that never happens when I’m in Marrekesh. I always have a private car with my own driver . Not sure what happened this time, but apparently there was no attention paid to this request. I even confirmed the time I wanted to be picked up but it was as if I never ordered a car at all. I am pretty sure I’ll stay at 2 Ciels again, but this last visit was a little disappointing. Very rarely do I go into such a details about my stay at a hotel, but I thought it was important to express how I felt this time. Customer service key, and guests should never feel disappointed when they stay at a hotel as nice as 2 Ciels. Do better!
2 Ciels has always been one of my favorite hotels in Marrekesh. It is still very lovely, the staff is very friendly, the breakfast is excellent and the rooms are very comfortable. Unfortunately, this time was not as pleasant for me. The dinner I ordered on the rooftop bar was not very good. As I was leaving to head to the airport at 4:30am, I learned from the receptionist that no one ordered my private car that I had had already paid for. I had to take a taxi to the airport and that never happens when I’m in Marrekesh. I always have a private car with my own driver . Not sure what happened this time, but apparently there was no attention paid to this request. I even confirmed the time I wanted to be picked up but it was as if I never ordered a car at all. I am pretty sure I’ll stay at 2 Ciels again, but this last visit was a little disappointing. Very rarely do I go into such a details about my stay at a hotel, but I thought it was important to express how I felt this time. Customer service key, and guests should never feel disappointed when they stay at a hotel as nice as 2 Ciels. Do better!
10
Warren
1 de out. de 2025
·
A estadia foi de 2 noites
Great Staff . Really top notch service from the front staff to the restaurant serves entire staff top shelf.
Great Staff . Really top notch service from the front staff to the restaurant serves entire staff top shelf.
10
Sara
12 de mai. de 2025
·
A estadia foi de 2 noites
We were recommended this hotel by a neighbour and it didn’t disappoint. From our welcome to our departure everything was just perfect - how often can one say that?! Every single member of staff was friendly, smiley and so polite. The location is great and the old town a 20 minute walk and taxis are relatively cheap. We enjoyed the most delicious breakfasts in such lovely surroundings, three equally enjoyable lunches at the roof top pool bar - the food is of a very high standard and the waiting staff charming and helpful. The spa was good and the hammam an experience we particularly enjoyed. ALL staff were excellent. Dounia in guest relations ensured we had all the options for tours and sights and was so helpful. Our room was spacious, shower hot and powerful and the bed sumptuous. Our balcony was large and facing the Royal Marrakesh Tennis Club and leaving its door open we fell asleep to the rhythmic thud of tennis balls. We had three full days and two nights and we relaxed completely. Absolutely recommend this gorgeous boutique hotel.
We were recommended this hotel by a neighbour and it didn’t disappoint. From our welcome to our departure everything was just perfect - how often can one say that?! Every single member of staff was friendly, smiley and so polite. The location is great and the old town a 20 minute walk and taxis are relatively cheap. We enjoyed the most delicious breakfasts in such lovely surroundings, three equally enjoyable lunches at the roof top pool bar - the food is of a very high standard and the waiting staff charming and helpful. The spa was good and the hammam an experience we particularly enjoyed. ALL staff were excellent. Dounia in guest relations ensured we had all the options for tours and sights and was so helpful. Our room was spacious, shower hot and powerful and the bed sumptuous. Our balcony was large and facing the Royal Marrakesh Tennis Club and leaving its door open we fell asleep to the rhythmic thud of tennis balls. We had three full days and two nights and we relaxed completely. Absolutely recommend this gorgeous boutique hotel.
10
Sitnam
6 de out. de 2025
·
A estadia foi de 5 noites
A brilliant stay with the family. The hotel provided a great breakfast. The hotel had two small swimming pools and a spa onsite. The hotel was in a good location, walkable to local restaurants. Taxis available outside the hotel. The hotel planned two day trips for us which we enjoyed. Staff were welcoming and always willing to help.
A brilliant stay with the family. The hotel provided a great breakfast. The hotel had two small swimming pools and a spa onsite. The hotel was in a good location, walkable to local restaurants. Taxis available outside the hotel. The hotel planned two day trips for us which we enjoyed. Staff were welcoming and always willing to help.
2
Lisa
30 de abr. de 2024
·
A estadia foi de 1 noite
they took a payment that had already been paid through expedia and then told me it was reimbursed and it was not.
they took a payment that had already been paid through expedia and then told me it was reimbursed and it was not.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização conveniente em Gueliz, perto de restaurantes e do Royal Tennis Club, com a Medina a cerca de 15 a 30 minutos a pé e fácil acesso a táxis/aeroporto. Muitos hóspedes se sentiram seguros e acharam um ponto de partida prático para passeios turísticos.
Avaliações dos hóspedes relacionadas
10
Claude
10 de mai. de 2025
·
A estadia foi de 1 noite
À hidden gem in a quiet neighborhood full of restaurants. Would gladly return anytime.
À hidden gem in a quiet neighborhood full of restaurants. Would gladly return anytime.
10
Arnauld
23 de ago. de 2025
·
A estadia foi de 3 noites
Bon accueil, emplacement très pratique pour rayonner sur Marrakech. Le quartier est calme sans être éloigné du très animé quartier Guéliz et de celui de l’Hivernage. Nous avons visité la plupart des sites à pieds (Jardin de Majorelle, Place Jamaa el Fna, Palais de Bahia, Guéliz, jardin de la Ménara, etc.). C’est un hôtel à taille humaine dans lequel on se sent proche du personnel qui a été très attentif à nos besoins. Le restaurant attenant est qualitatif à des prix raisonnables. Le roof top est idéal pour chiller.
Bon accueil, emplacement très pratique pour rayonner sur Marrakech. Le quartier est calme sans être éloigné du très animé quartier Guéliz et de celui de l’Hivernage. Nous avons visité la plupart des sites à pieds (Jardin de Majorelle, Place Jamaa el Fna, Palais de Bahia, Guéliz, jardin de la Ménara, etc.). C’est un hôtel à taille humaine dans lequel on se sent proche du personnel qui a été très attentif à nos besoins. Le restaurant attenant est qualitatif à des prix raisonnables. Le roof top est idéal pour chiller.
8
olivier
10 de nov. de 2025
·
A estadia foi de 3 noites
Hôtel hyper centre - hyper pratique ! Roof top génial et petite piscine bien pratique !
Hôtel hyper centre - hyper pratique ! Roof top génial et petite piscine bien pratique !
10
Patrick
31 de out. de 2025
·
A estadia foi de 2 noites
Très bien situé, dans un quartier un peu plus chic de la ville. Accessibilité à plusieurs bons restaurant, voire même un petit commerce pour les bières et vins. La médina accessible à pied d'ici sans problème.
Très bien situé, dans un quartier un peu plus chic de la ville. Accessibilité à plusieurs bons restaurant, voire même un petit commerce pour les bières et vins. La médina accessible à pied d'ici sans problème.
10
Sohail
13 de jan. de 2025
·
A estadia foi de 3 noites
Great location in the center of the city
Great location in the center of the city
10
pauline
17 de ago. de 2024
·
A estadia foi de 3 noites
Very good location, and can take the bus from the airport. Very spacious rooms and a Mooccan specialties included in breakfast. Helpful staff. We will go back
Very good location, and can take the bus from the airport. Very spacious rooms and a Mooccan specialties included in breakfast. Helpful staff. We will go back
10
Joanne
18 de dez. de 2024
·
A estadia foi de 1 noite
Great hotel. Comfortable and lovely staff at reception and in the restaurant. Has a great rooftop space for hanging out. I moved here from the medina and as a single woman feel much safer. It is still only a 20 - 30 walk to the medina and plenty of restsurants nearby. My room was fantastic and I had the best sleep I've had in 3 weeks. I would definitely come here again.
Great hotel. Comfortable and lovely staff at reception and in the restaurant. Has a great rooftop space for hanging out. I moved here from the medina and as a single woman feel much safer. It is still only a 20 - 30 walk to the medina and plenty of restsurants nearby. My room was fantastic and I had the best sleep I've had in 3 weeks. I would definitely come here again.
10
Talita Gomes
18 de ago. de 2025
·
A estadia foi de 2 noites
Tivemos uma estadia incrível. Estava apreensiva com a decisão de ficar “fora “ da Medina, mas nosso tipo de viajante foi a melhor decisão. O hotel tem uma excelente localizai, sendo possível caminhar até a Medina (15 min em caminhada !) e está ao lado de excelentes restaurantes. O hotel é lindo e formos surpreendidos com o restaurante é rooftop agradalissimo do hotel. O spa é muito elegante e tem banhos tradicionais com preço similar aos da Medina . Para quem curte beber cerveja/ drinks, o hotel é autorizado a vender bebida , sendo um dos poucos locais que vimos em 9 dias no Marrocos! Foi uma excelente escolha e não tenho nenhuma queixa !
Tivemos uma estadia incrível. Estava apreensiva com a decisão de ficar “fora “ da Medina, mas nosso tipo de viajante foi a melhor decisão. O hotel tem uma excelente localizai, sendo possível caminhar até a Medina (15 min em caminhada !) e está ao lado de excelentes restaurantes. O hotel é lindo e formos surpreendidos com o restaurante é rooftop agradalissimo do hotel. O spa é muito elegante e tem banhos tradicionais com preço similar aos da Medina . Para quem curte beber cerveja/ drinks, o hotel é autorizado a vender bebida , sendo um dos poucos locais que vimos em 9 dias no Marrocos! Foi uma excelente escolha e não tenho nenhuma queixa !
8
Pat
16 de jan. de 2025
·
A estadia foi de 3 noites
Good hotel. 20 minute walk to Medina. 20 minute drive to airport. I would say better for a short stay. The ground floor pool appeared to be in the shade most of the time.
Good hotel. 20 minute walk to Medina. 20 minute drive to airport. I would say better for a short stay. The ground floor pool appeared to be in the shade most of the time.
10
Diana
31 de ago. de 2025
·
A estadia foi de 1 noite
We had a great time at this hotel. It was convenient and right across the street from the Marrakesh tennis club. We felt very safe and the front desk people helped us get a driver to take us to the Medina. A very accommodating hotel indeed. It was comfortable and the food was decent
We had a great time at this hotel. It was convenient and right across the street from the Marrakesh tennis club. We felt very safe and the front desk people helped us get a driver to take us to the Medina. A very accommodating hotel indeed. It was comfortable and the food was decent
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela qualidade e variedade, e tanto o restaurante no térreo quanto o menu do terraço recebem feedback positivo. Alguns hóspedes mencionam pratos sem graça, erros no serviço de quarto, atendimento lento às vezes e bebidas caras.
Avaliações dos hóspedes relacionadas
10
Hasan
8 de dez. de 2025
·
A estadia foi de 2 noites
Everything was amazing. Personnels were so kind. Rooms are quite clean. Great breakfast. Strongly recommended!
Everything was amazing. Personnels were so kind. Rooms are quite clean. Great breakfast. Strongly recommended!
10
Dimitry
31 de jul. de 2025
·
A estadia foi de 2 noites
Very nice hotel, great customer service, and the onsite restaurants were really good as well
Very nice hotel, great customer service, and the onsite restaurants were really good as well
10
Constanza
24 de jul. de 2025
·
A estadia foi de 2 noites
Todo excelente, la cama y las almohadas súper cómodas, la regadera increíble, el restaurante del hotel tanto el desayuno como la comida delicioso. Me encanto
Todo excelente, la cama y las almohadas súper cómodas, la regadera increíble, el restaurante del hotel tanto el desayuno como la comida delicioso. Me encanto
10
Waquita
11 de nov. de 2025
·
A estadia foi de 1 noite
The food and waitstaffat the restaurant was amazing
The food and waitstaffat the restaurant was amazing
10
Lahcen
27 de ago. de 2024
·
A estadia foi de 3 noites
Very nice hotel, clean, friendly staff, centrally located. Only point of attention: overpriced coffee & soda's.
Very nice hotel, clean, friendly staff, centrally located. Only point of attention: overpriced coffee & soda's.
10
Wendy
21 de set. de 2024
·
A estadia foi de 3 noites
We booked a long weekend, wanting a pool area on the sun, good dining options and with easy access to the old town plus spa facilities and this hotel did not disappoint. The roof bar was fabulous, with great food and service and ideal for relaxing by the pool after a day of sightseeing. Breakfast was great as well. The food in the restaurant was excellent, service on that night though was particularly slow for no apparent reason. We had a large triple room, ideal for us with ample room. Would definately go back here.
We booked a long weekend, wanting a pool area on the sun, good dining options and with easy access to the old town plus spa facilities and this hotel did not disappoint. The roof bar was fabulous, with great food and service and ideal for relaxing by the pool after a day of sightseeing. Breakfast was great as well. The food in the restaurant was excellent, service on that night though was particularly slow for no apparent reason. We had a large triple room, ideal for us with ample room. Would definately go back here.
6
Stacie
8 de jan. de 2026
·
A estadia foi de 1 noite
This was my final night in Morocco and I’d stayed in varied accommodation over the week on a group tour and had decided to upgrade for the final night. This was a nice enough room but not worth the significant additional money compared to the other places I’d stayed. The bed was comfy and the shower was good but it was very loud at night. The eggs at breakfast were bland although the coffee was good. I also ordered room service, they originally got the wrong order, it then took over half an hour to get the right thing which tasted off. Fine for one night but I was glad I used vouchers and didn’t stay longer.
This was my final night in Morocco and I’d stayed in varied accommodation over the week on a group tour and had decided to upgrade for the final night. This was a nice enough room but not worth the significant additional money compared to the other places I’d stayed. The bed was comfy and the shower was good but it was very loud at night. The eggs at breakfast were bland although the coffee was good. I also ordered room service, they originally got the wrong order, it then took over half an hour to get the right thing which tasted off. Fine for one night but I was glad I used vouchers and didn’t stay longer.
10
jocelyne
9 de out. de 2025
·
A estadia foi de 1 noite
Super Hôtel, magnifique. Le buffet au petit déjeuner été excellent !
Super Hôtel, magnifique. Le buffet au petit déjeuner été excellent !
10
Lahcen
27 de ago. de 2024
·
A estadia foi de 1 noite
Nice, clean hotel and proffessionally friendly staff. Point of attention: overpriced soft drinks.
Nice, clean hotel and proffessionally friendly staff. Point of attention: overpriced soft drinks.
10
Thilo
13 de jan. de 2025
·
A estadia foi de 5 noites
We felt very well looked after all round. The staff are very friendly and courteous. There is something for everyone at breakfast. The restaurant has a very nice selection of fresh fish for dinner. Snacks and small lunches on the roof terrace are highly recommended. The spa area is incredibly relaxing after a day exploring the city.
We felt very well looked after all round. The staff are very friendly and courteous. There is something for everyone at breakfast. The restaurant has a very nice selection of fresh fish for dinner. Snacks and small lunches on the roof terrace are highly recommended. The spa area is incredibly relaxing after a day exploring the city.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Daniele
19 de set. de 2025
·
A estadia foi de 5 noites
Adoramos o hotel. Confortável, bem localizado, limpo e com um Staff muito gentil e solicito. O rooftop é excelente e a comida super saborosa.
Adoramos o hotel. Confortável, bem localizado, limpo e com um Staff muito gentil e solicito. O rooftop é excelente e a comida super saborosa.
10
Talita Gomes
18 de ago. de 2025
·
A estadia foi de 2 noites
Tivemos uma estadia incrível. Estava apreensiva com a decisão de ficar “fora “ da Medina, mas nosso tipo de viajante foi a melhor decisão. O hotel tem uma excelente localizai, sendo possível caminhar até a Medina (15 min em caminhada !) e está ao lado de excelentes restaurantes. O hotel é lindo e formos surpreendidos com o restaurante é rooftop agradalissimo do hotel. O spa é muito elegante e tem banhos tradicionais com preço similar aos da Medina . Para quem curte beber cerveja/ drinks, o hotel é autorizado a vender bebida , sendo um dos poucos locais que vimos em 9 dias no Marrocos! Foi uma excelente escolha e não tenho nenhuma queixa !
Tivemos uma estadia incrível. Estava apreensiva com a decisão de ficar “fora “ da Medina, mas nosso tipo de viajante foi a melhor decisão. O hotel tem uma excelente localizai, sendo possível caminhar até a Medina (15 min em caminhada !) e está ao lado de excelentes restaurantes. O hotel é lindo e formos surpreendidos com o restaurante é rooftop agradalissimo do hotel. O spa é muito elegante e tem banhos tradicionais com preço similar aos da Medina . Para quem curte beber cerveja/ drinks, o hotel é autorizado a vender bebida , sendo um dos poucos locais que vimos em 9 dias no Marrocos! Foi uma excelente escolha e não tenho nenhuma queixa !
8
Tassia
19 de jun. de 2025
·
A estadia foi de 4 noites
Tive problemas desde o check-in e depois um bem grave onde minha mãe idosa passou mal no restaurante e ninguém fez nada para ajudar. Após eu acionar a gerência por meio do instagram, o gerente foi super prestativo em nos ajudar em todo o periodo da estadia, dando um upgrade de quarto para "compensar" o problema ocorrido. O hotel é ótimo, acomodações boas, mas o staff da recepção e restaurante precisa entender que lidam com pessoas e precisam ser mais receptivos e atenciosos. Ressalto a Douna foi muito simpática e prestativa. Localização perto da estação e longe da medina. Café da manhã razoável. Gostei do hotel mas não ficaria novamente devido aos problemas relatados.
Tive problemas desde o check-in e depois um bem grave onde minha mãe idosa passou mal no restaurante e ninguém fez nada para ajudar. Após eu acionar a gerência por meio do instagram, o gerente foi super prestativo em nos ajudar em todo o periodo da estadia, dando um upgrade de quarto para "compensar" o problema ocorrido. O hotel é ótimo, acomodações boas, mas o staff da recepção e restaurante precisa entender que lidam com pessoas e precisam ser mais receptivos e atenciosos. Ressalto a Douna foi muito simpática e prestativa. Localização perto da estação e longe da medina. Café da manhã razoável. Gostei do hotel mas não ficaria novamente devido aos problemas relatados.
8
rita
29 de jun. de 2026
·
A estadia foi de 2 noites
Had a really lovelly stay here for 2 nights in june 2026
Had a really lovelly stay here for 2 nights in june 2026
4
nassim
27 de jun. de 2026
·
A estadia foi de 1 noite
Old hotel, requires maintenance and upgrade
Old hotel, requires maintenance and upgrade
Políticas da propriedade
Check-in
Check-out
De 14:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 302.52519874218746USD
- 2026-09-20: 166.28280236132812USD
- 2026-09-21: 166.28280236132812USD
- 2026-09-22: 215.9642212770996USD
- 2026-09-23: 254.4629070065918USD
- 2026-09-24: 285.14455251489255USD
- 2026-09-25: 222.1491539736328USD
- 2026-09-26: 222.23565456884765USD
- 2026-09-27: 231.10014377563476USD
- 2026-09-28: 289.4152435056152USD
- 2026-09-29: 254.87335565917968USD
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 289.2492142141113USD
- 2026-10-03: 261.1963774995117USD
- 2026-10-04: 316.167418171875USD
- 2026-10-05: NO DATA
- 2026-10-06: NO DATA
- 2026-10-07: 321.26243986523434USD
- 2026-10-08: NO DATA
- 2026-10-09: 290.2393114482422USD
- 2026-10-10: 285.3424108022461USD
- 2026-10-11: 317.4980698959961USD
- 2026-10-12: 321.2424350698242USD
- 2026-10-13: 253.19114855932617USD
- 2026-10-14: NO DATA
- 2026-10-15: 250.511872326416USD
- 2026-10-16: 283.9686839538574USD
- 2026-10-17: 288.72915960278317USD
- 2026-10-18: 273.5140762719726USD
- 2026-10-19: NO DATA
- 2026-10-20: 312.13513809667967USD
- 2026-10-21: 254.87335565917968USD
- 2026-10-22: 253.19114855932617USD
- 2026-10-23: 285.2388132890625USD
- 2026-10-24: 258.2360881948242USD
- 2026-10-25: 260.2662946516113USD
- 2026-10-26: NO DATA
- 2026-10-27: 253.19114855932617USD
- 2026-10-28: NO DATA
- 2026-10-29: 253.19114855932617USD
- 2026-10-30: 260.2662946516113USD
- 2026-10-31: 253.19114855932617USD
- 2026-11-01: 272.71011822875977USD
- 2026-11-02: NO DATA
- 2026-11-03: 272.71011822875977USD
- 2026-11-04: 282.6631345693359USD
- 2026-11-05: 318.826619540039USD
- 2026-11-06: 278.2685084406738USD
- 2026-11-07: 273.0294592272949USD
- 2026-11-08: 273.5682749033203USD
- 2026-11-09: 272.71011822875977USD
- 2026-11-10: 283.7895516965332USD
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 179.09289587475584USD
- 2026-11-15: 178.17155417651367USD
- 2026-11-16: 172.58744851831054USD
- 2026-11-17: 318.6862005908203USD
- 2026-11-18: 212.58708949291992USD
- 2026-11-19: NO DATA
Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: EUR 50.00 per day
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A legislação local pode impor restrições à partilha de quartos por pessoas que não sejam casadas. Os clientes são responsáveis por apresentar a respetiva certidão de casamento, caso seja solicitada pelo alojamento.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Serviço de transporte (aeroporto): 28 EUR por veículo
- Cama desdobrável: 28.0 EUR por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Cofre
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Piscina para crianças
Piscina exterior
Evening Entertainment
Terraço
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Massagem
Solário
Spa/Health club
Cabeleireiro/Salão de beleza
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Internet
Wi-fi gratuito