Hotel Piolets Soldeu Centre by Nexta

Superbe hôtel. Le personnel est aux petits soins et la propreté de la chambre impeccable. Je recommande…..

Tout est bien, sauf le fait( contrairement à ce qui est indiqué lors de l’inscription pour la réservation) que le personnel ne parle pas le français en particulier les réceptionnistes de l’accueil. C’est incompréhensible et inadmissible pour une Principauté binationale Espagne/France

Some of the front desk staff were not friendly. A bit sad you have to pay extra for access to the pool. This should be a standard offering and its hours were quite limited. The buffet and food options were pretty good. The restaurant staff were fantastic.

Bra frukost men ljudlig frukostsal

We really liked the hotel and the staff were really excellent. Comfortable beds, powerful showers and a fantastic breakfast. Also next door to the ski-hire and main lifts onto the slopes. The only thing that spoiled our stay was the parking situation otherwise this would have been a five star review. We were unable to pre-book parking but a space was available on arrival. They only had one charging point and an inconsiderate guest decided to occupy the bay for 24 hours (despite clear signage for a 4 hour maximum) .. we wanted to charge the car for the drive back to Barcelona. The staff at Piolets did their best to accommodate us by locating a space at their sister hotel across the street. We moved our car to their bay and we were assured they would enable the charger. However we returned 4 hours later to discover this had not been done. We then spent an hour finding a fast charger and only just made it back to BCN airport just on time. This made the end of our weekend away extremely stressful. A shame because is all other respects our stay was fantastic.