Valtur Cervinia Cristallo Ski Resort

A hidden gem, just don’t tell everyone or there will be no room for our booking next year.

I’ve stayed here twice and not disappointed! It is exceptional in every way, particularly the staff.. friendly efficient and welcoming despite being such a large property! Great shuttle service and the spa is extraordinary! Breakfast is busy but so well organised and staffed! Coffee made fresh constantly and delivered to your table. Everyone is smiling when greeting you and eager to help. A special mention to the ever present and friendly Guiseppe at the front door! What a welcome every day !

Room was comfortable and the spa was really lovely. We also really enjoyed the food at their a la carte restaurant. The buffet and pizza restaurants were less interesting. The fireplace bar and the swimming pool both felt like a club Med with ridiculously loud music. Service was at times excellent and other times atrocious. One night the free shuttle from town didn’t arrive for 1hr, even after we called reception twice. We ended up finding a taxi. It’s a 10 min drive up a very steep hill. When we complained to the manager, he went and talked to the shuttle driver and came back and told us we were lying! The shuttle had been to town repeatedly. Terrible management that he accuse us, why we’d bother lying is beyond me? But why even make it a “he said, you said”? Incredibly unprofessional!

This property was amazing The ski rental facility was outstanding the equipment was top of the line with highly educated staff Overall wonderful place to stay for our entire family

Brilliant hotel for a short late season ski trip. Only complaint was that there isn’t air con in the rooms and despite there being snow on the ground outside, the room was very hot, especially at night. We mentioned it to reception and they sent maintenance to unlock the window so we could open it further and this helped but the curtains then had to be open to let the air flow in and this meant the light streamed through