Name: Hotel EMC2, Autograph Collection
Address: 228 East Ontario Street, Chicago, Condado de Cook, US
Price range: 193 US$–978 US$ per night
Rating: 9.23

Opiniones de los huéspedes

Las opiniones sobre el Hotel EMC2, Autograph Collection, destacan una estancia de estilo boutique, con temática científica, personal amable, habitaciones limpias y modernas, divertidas entregas por robot y una ubicación céntrica y accesible a pie, cerca de la Magnificent Mile, lo que lo hace popular tanto para viajes de placer como para visitas a hospitales.

Entre las desventajas más comunes se incluyen las habitaciones con vistas a la ciudad pagas y poco impresionantes, problemas ocasionales con la tecnología o la temperatura de la habitación, y un servicio de valet lento o caro. El restaurante Albert y el desayuno reciben elogios frecuentes, aunque algunos huéspedes encontraron que las bebidas o el café del vestíbulo eran caros. Espere una experiencia de estilo boutique creativa y bien ubicada, con un servicio generalmente cálido y algunas inconsistencias operativas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Lo más destacado incluye el restaurante/bar del hotel y los divertidos robots de reparto. Hay servicio de valet parking disponible, pero puede ser lento y caro.

Reseñas de huéspedes relacionadas

10

Stacey

7 abr 2024

·

Se alojó 1 noche

The location of this hotel is PERFECT! It is nestled in a quiet spot less than 2 blocks from the shops, restaurants and excitement that is Michigan Ave! Millennium Station is about a mile away and walkable as well. The hotel places an emphasis on art and technology with beautiful artwork throughout. My two children loved the robots Leo and Cleo that will deliver essentials to your room such as additional towels or cups! The lobby also had a cool old-fashioned motion picture wheel that you could spin to watch a picture move. The staff was very friendly and accommodating as well! A few disappointments - the lobby area is very small and tight, the room-service pizza we ordered wasn't great, and our mini fridge didn't work. Overall, we loved our stay and would absolutely visit again!

10

Jacqueline

10 jun 2025

·

Se alojó 3 noches

The hotel is located great within the city. The bar area was amazing and the service was great. We would definitely come back

10

Jordan

30 mar 2025

·

Se alojó 1 noche

Great hotel, very beautiful and unique. The only issue was the valet is understaffed and takes a long time to get and retrieve cars

10

Dwann

5 may 2025

·

Se alojó 2 noches

You need to know upfront that they have parking but it cost. I paid $65 a day for parking

10

Bradley

28 ene 2024

·

Se alojó 1 noche

The valet parking was great, because it can be very hard to park in Chicago. They helped us unload everything from our car. The hotel rooms are very unique and modern. The restaurant downstairs has a full bar with talented bartenders.

10

Heather

14 sept 2023

·

This property was amazing! Our first visit here and we cannot wait to come back. My children absolutely loved Cleo and Leo, the concierge robots. They brought everything quickly and the room service was delicious! The staff and breakfast here were also amazing. The room was spacious, uniquely themed, clean, and beautiful. Our only complaint was valet was a bit slow, but overall we loved the experience and look forward to visiting again.

10

Courtney

23 may 2025

·

Se alojó 3 noches

We had a great time during our stay at the Hotel EMC2, Autograph Collection! The staff was amazing, the rooms were clean, and the location was perfect! The on-site dining was also great! We had Elizabeth as our waitress multiple times, and she was so great! We will be back!

10

Eboni

28 jul 2023

·

Se alojó 2 noches

Beautiful hotel in central location. Valet parking was available but had to wait an extremely long time to get car.

10

ALEXANDRA

14 mar 2023

·

Se alojó 2 noches

Love this place, our new spot in Chicago. Delivery robots, friendly customer service, plus the Albert was a hit!

10

Wen Wen

1 ago 2023

·

Se alojó 2 noches

friendly staff, great room and amazing restaurant/bar. Elisabeth and the older gentlemen for the luggage are about and beyond my expectations. But the hotel has to make the terrace available for guests to chill since there are no pool. Thanks

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Limpieza

Las opiniones describen con frecuencia el hotel y las habitaciones como muy limpios. Algunos huéspedes notaron olores cerca de las cortinas de la ducha o fallos ocasionales en el mantenimiento/limpieza.

Reseñas de huéspedes relacionadas

6

Tammy

6 jul 2025

·

Se alojó 3 noches

The design of this hotel is really nice. As an interior designer, i love it. As a traveler, not completely satisfied. I stayed in room 411 for 3 nights. - Curtain has a weird smell, like bug smell or something of that source. - TV didn’t work twice in 3 days we stayed. First time we called the front desk and has a technician came up to reset, second time was our last day so we just gave up. The remote control is not responsive at all, take 3s for TV to response to the remote. - No slipper in the room. We called front desk to request but they said they ran out (?!?!). - They didn’t refill the tissue in the room, we called to request, no one bring up (we called twice).

8

Tenisha

23 sept 2024

·

Se alojó 1 noche

The room was nice, but the floor in our room was weirdly sticky, like it had been poorly cleaned after a spill. We did not complain to staff, because we were pretty busy during our stay and just made the best of the room. But overall really nice hotel and I would likely stay again.

2

Alaina

12 dic 2024

·

Se alojó 2 noches

The place is gross, it smelled and the elevators were terrifying

6

Vincent

23 feb 2025

·

Se alojó 3 noches

The shower set up in the middle of the room is very attractive and modern. Unfortunately, the lack of ventilations means the heavy curtains next to the shower picks up a strong smell of mildew. Two different rooms ended up smelling like gym shorts.

10

Maleana

13 mar 2025

·

Se alojó 1 noche

great location- very friendly helpful staff- clean

10

Hope

22 dic 2025

·

Se alojó 1 noche

Clean, comfortable room on a quiet floor. Easy check in and check out, kind guest services, incredible breakfast food. Would stay again!

6

Craig A

10 dic 2023

·

Se alojó 1 noche

Hotel needs some work. Seemed run down

10

Ashlee

5 jun 2023

·

Se alojó 1 noche

Staff was great and the facility was clean and well maintained!

10

Samantha

29 sept 2024

·

Se alojó 1 noche

Staff was very friendly. The rooms were very nice, clean, and modern!!

10

Nathaniel

26 may 2025

·

Se alojó 2 noches

Gorgeous Hotel. Modern rooms. Super clean. Close to everything.

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Habitaciones

Las habitaciones son modernas, elegantes y con tecnología avanzada, con duchas distintivas y camas cómodas. Algunos huéspedes informaron sobre problemas de temperatura y con el televisor, habitaciones con vistas a la ciudad pequeñas o decepcionantes, y tecnología faltante o que no funciona correctamente, como Alexa o neveras.

Reseñas de huéspedes relacionadas

6

Tammy

6 jul 2025

·

Se alojó 3 noches

The design of this hotel is really nice. As an interior designer, i love it. As a traveler, not completely satisfied. I stayed in room 411 for 3 nights. - Curtain has a weird smell, like bug smell or something of that source. - TV didn’t work twice in 3 days we stayed. First time we called the front desk and has a technician came up to reset, second time was our last day so we just gave up. The remote control is not responsive at all, take 3s for TV to response to the remote. - No slipper in the room. We called front desk to request but they said they ran out (?!?!). - They didn’t refill the tissue in the room, we called to request, no one bring up (we called twice).

6

Zach

11 may 2024

·

Se alojó 1 noche

The staff was very friendly, the hotel was aesthetically pleasing and clean, and it was in a great area near many dining options and other things to do. However, our room’s shower wand was not working and our room didn’t have an Amazon Alexa which is one of the amenities listed. Also, we paid for a city view, but they put us on the fifth floor, so we could only see one building in front of the hotel. Needless to say, the view was not great.

10

Clancy

13 sept 2025

·

Se alojó 1 noche

The overall ambience of the hotel was incredible and incited my curiosity and wonder. I absolutely adored my room and how the shower was placed in the center of the room the restaurant had a wonderful selection for breakfast and they made a mean latte

4

Markus

9 dic 2024

·

Se alojó 1 noche

One day trip. Not a ton was needed for this stay but the shower is must. First week of December and the shower did not provide hot water. A $400/night stay should definitely include hot water.

10

Lakesha

27 dic 2023

·

Se alojó 1 noche

The room decor was beautiful and the bed comfortable. I liked the bathroom fixtures they were very unique. Nice city views!

6

Vincent

23 feb 2025

·

Se alojó 3 noches

The shower set up in the middle of the room is very attractive and modern. Unfortunately, the lack of ventilations means the heavy curtains next to the shower picks up a strong smell of mildew. Two different rooms ended up smelling like gym shorts.

10

Shawn

13 may 2025

·

Se alojó 2 noches

When we walked into the building, I was a little surprised by the size, a little smaller than expected including the rooms. However, the place was gorgeous and the surprise of the shower placed where it is. The staff was super friendly and very accommodating. Love the forward thinking with the elevator system and the robots. Finally, my sincere gratitude to accommodating our every needed - especially upon check-in. I appreciate your hospitality and we will use you again.

10

Leonardo

28 nov 2023

·

Se alojó 4 noches

The rooms with the showers

10

Ciara-Leone

18 may 2025

·

Se alojó 2 noches

I enjoyed the unique atmosphere that the hotel provides. The elevators were really unique, there were no buttons on the inside, instead there was a kiosk outside the elevators in which you would select your floor and it would lead you to the correct elevator. The design of the room itself was breathtakingly elegant as well.

6

Elizabeth

9 jul 2025

·

Se alojó 2 noches

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

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Servicio

El personal es ampliamente elogiado por su amabilidad y disposición a ayudar, con asistencia rápida por parte de los equipos de botones y del restaurante. Sin embargo, algunos informaron sobre un check-in lento o problemático, errores en la facturación, solicitudes no cumplidas o un seguimiento limitado de los problemas.

Reseñas de huéspedes relacionadas

2

James

5 abr 2023

·

Se alojó 1 noche

That was the worst hotel check in experience I have ever had. My card was charged for the $100 incidentals 4 times. Staff are not trained. No explanation about the hotel. Check in took 30 minutes.

6

Kiara

7 jul 2024

·

Se alojó 1 noche

Property was nice but had issues at check-in. Was changes for the room when it was already paid for and had to wait 30 mins for it to be corrected. We got $25 gift card for the delay and issue. Overall the room was nice but the bed sunk down in the middle and made my husband and I keep sinking into each other. Our backs hurt in the morning from sleeping on the slant. Breakfast was good and overall the hotel and staff was nice.

10

VINCENT

2 oct 2025

·

Se alojó 14 noches

Great hotel with great staff and service! Central location. Highly recommended, would stay again!

10

Pamela

20 may 2025

·

Se alojó 1 noche

The front staff had excellent customer service and were very friendly. They made me feel very welcomed. The valet staff were very pleasant and helpful. The hotel is very pretty including the elevators. The room was stylish and it was cool that you could control the light and room temperature with the tv remote. The shower was wonderful with excellent water pressure. I liked that they had a lovely drape that you could use for privacy since the shower was in the room. I would definitely stay there again.

10

Christine

29 may 2025

·

Se alojó 3 noches

Everyone who worked there were so nice. Treated us like family or close friends. Forgot to pack my cellphone charger and everyday Jackie at the front desk or Jackie in the restaurant would charge my cellphone for me. Much appreciated! Our stay couldn't have been any better.

10

Rita

26 dic 2024

·

Se alojó 2 noches

Staff were extremely friendly and helpful!

4

Jazmin

18 feb 2024

·

Se alojó 1 noche

This was our hotel of choice for Valentine’s Day but we will not be returning. It says check in is 4pm but there weren’t any rooms ready at 4. The line to check in was out of the door. We had to cancel our dinner reservations because we didn’t have time after waiting for the room. I made an order to be delivered by the Leo and Cleo robots which is my favorite part of the stay. An hour went by and we had to check out so we didn’t get it. When we went down to check out the robots were just sitting there and they didn’t even put in our order.

10

Darshan

14 ene 2023

·

Se alojó 1 noche

Great hotel with a great location. The front desk staff was great and friendly specially Jackie.

10

Erica

15 ene 2024

·

Se alojó 1 noche

From check in Jax was Great and Lakisha is outstanding the whole staff was Amazing very clean 10/10 will be back

6

Elizabeth

9 jul 2025

·

Se alojó 2 noches

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

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Ubicación

Ubicación céntrica y accesible a pie cerca de la Magnificent Mile, restaurantes y Northwestern, pero a menudo en una calle tranquila. Conveniente para visitar lugares de interés y asistir a citas.

Reseñas de huéspedes relacionadas

10

Lorna

21 mar 2025

·

Se alojó 1 noche

I loved this hotel, location was perfect for exploring Chicago sites and a great location for shopping.

10

Subrina

31 dic 2024

·

Se alojó 2 noches

Great place to stay. Very clean and within walking distance of the magnificent mile, the river walk, great restaurants, etc.

10

Robert

10 mar 2023

·

Se alojó 1 noche

A very clean, friendly hotel in a perfect location.

10

Emmy

26 jul 2025

·

Se alojó 2 noches

Great location, the hotel was clean and the staff was friendly I would recommend to stay here

10

Jennifer

25 may 2024

·

Se alojó 3 noches

Beautiful hotel! The staff was amazing and helpful. Great location- walked everywhere! Very quiet street.

10

David

26 jun 2025

·

Se alojó 7 noches

Great location, so close to so many restaurants and shops and the Magnificent Mile itself. Yet Ontario Street itself was safe and quiet at night. Would stay again!

10

Benjamin

28 dic 2023

·

Se alojó 2 noches

Great location. Nice room. Comfy bed. Cool bar.

10

Hadas

17 jul 2023

·

Se alojó 2 noches

The location is great, safe and quiet but still close to everything. Room is clean with good A/C. Parking arrangement is very convenient at a reasonable price.

10

Tiffany

29 may 2025

·

Se alojó 1 noche

This is the best hotel I've stayed in Chicago after going to the city so many times. The design was impeccable and is very attentive to detail. Great location as well, it is near the Northwestern university and is near Magnificient Mile, so you can go pretty much everywhere from here, from shopping, dining, to visiting the lake shore.

10

Jenni

26 abr 2025

·

Se alojó 1 noche

We love staying at emc2 when we have an appointment at Northwestern Hospital. It is just around the corner and close to hospital parking, which is cheaper than valet parking. The restaurant on site, The Albert, is great, and we love getting dessert for the night here. Staff was friendly and very helpful. We love the design of the rooms. They are functional and nicely appointed.

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Comida

El Albert y el desayuno reciben elogios frecuentes por su calidad. Algunos huéspedes encontraron que las bebidas eran mediocres o caras y el café del vestíbulo, caro.

Reseñas de huéspedes relacionadas

10

Stacey

7 abr 2024

·

Se alojó 1 noche

The location of this hotel is PERFECT! It is nestled in a quiet spot less than 2 blocks from the shops, restaurants and excitement that is Michigan Ave! Millennium Station is about a mile away and walkable as well. The hotel places an emphasis on art and technology with beautiful artwork throughout. My two children loved the robots Leo and Cleo that will deliver essentials to your room such as additional towels or cups! The lobby also had a cool old-fashioned motion picture wheel that you could spin to watch a picture move. The staff was very friendly and accommodating as well! A few disappointments - the lobby area is very small and tight, the room-service pizza we ordered wasn't great, and our mini fridge didn't work. Overall, we loved our stay and would absolutely visit again!

10

Jacqueline

10 jun 2025

·

Se alojó 3 noches

The hotel is located great within the city. The bar area was amazing and the service was great. We would definitely come back

10

Daniel

2 may 2023

·

Se alojó 3 noches

Customer service was amazing and everyone was super helpful, especially Chelsea who even made a hand written list of restaurant recommendations. We kept the list for next time too. The hotel was clean and super unique. Very well done. The restaurant had great food and Patrick & Chris behind the bar were super!

10

Josie

24 abr 2024

·

Se alojó 2 noches

First time in Chicago! What a wonderful city! The Hotel EMC2 was amazing! Beginning with the welcome to the room to the delicious food at the Albert restaurant! Would highly recommend to others! Thank you Shamel, Gwen, Destiny and entire staff! !

10

Olga

27 oct 2023

·

Se alojó 3 noches

The property itself was amazing, however the St Albert restaurant was really bad for breakfast options and pricing. Food was below par for what was charged. I do not understand being charged $5.50 for a coffee that comes from the same complementary coffee dispenser that was just a few feet away from us and everyone staying at the hotel got for free.

10

Courtney

23 may 2025

·

Se alojó 3 noches

We had a great time during our stay at the Hotel EMC2, Autograph Collection! The staff was amazing, the rooms were clean, and the location was perfect! The on-site dining was also great! We had Elizabeth as our waitress multiple times, and she was so great! We will be back!

10

Hope

22 dic 2025

·

Se alojó 1 noche

Clean, comfortable room on a quiet floor. Easy check in and check out, kind guest services, incredible breakfast food. Would stay again!

8

Carlos Alexander

13 ago 2023

·

Se alojó 4 noches

Almost everything about the property was excellent. Location, cleanliness, staff, etc. All excellent. But c'mon... $6.50 for morning coffee in the lobby (12oz. cups). That's an INSANE price to pay. How does one pay $350/night to stay there and get charged $6.50 for coffee?? The mgmt. should know it's stuff like that, that'll keep me from staying there again when in the area there's like, 10 other hotels of comparable quality and amenities.

6

Elizabeth

9 jul 2025

·

Se alojó 2 noches

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

10

Wen Wen

1 ago 2023

·

Se alojó 2 noches

friendly staff, great room and amazing restaurant/bar. Elisabeth and the older gentlemen for the luggage are about and beyond my expectations. But the hotel has to make the terrace available for guests to chill since there are no pool. Thanks

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Mes	Precio medio
enero	153 US$
febrero	185 US$
marzo	223 US$
abril	278 US$
mayo	435 US$
junio	474 US$
julio	438 US$
agosto	418 US$
septiembre	499 US$
octubre	415 US$
noviembre	288 US$
diciembre	207 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $495	19	20	21 $978	22 $560	23 $470	24 $551
25 $346	26 $450	27 $741	28 $729	29 $429	30 $369	31 $376

DO	LU	MA	MI	JU	VI	SA
1 $333	2 $407	3 $442	4 $469	5 $438	6 $507	7 $746
8 $341	9 $346	10	11 $458	12 $353	13 $371	14 $553
15 $366	16 $444	17 $664	18 $428	19 $376	20 $420	21 $464
22 $195	23 $193	24 $197	25 $196	26 $212	27 $410	28 $411
29 $365	30 $437

Hotel EMC2, Autograph Collection

Precios para Hotel EMC2, Autograph Collection

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande

Habitación, 2 camas de matrimonio (Mobility Accessible, Tub)

Habitación, 1 cama de matrimonio (Mobility/Hearing Access, Roll-In Shwr)

Habitación, 1 cama de matrimonio grande (Mobility Accessible, Roll-In Shower)

Habitación, 1 cama de matrimonio grande (Mobility Accessible, Tub)

Habitación, 1 cama de matrimonio, vistas a la ciudad

Habitación, 1 cama de matrimonio

Habitación, 2 camas de matrimonio, vistas a la ciudad

Habitación, 1 cama de matrimonio grande, vistas a la ciudad

Habitación, 2 camas de matrimonio

Habitación, 1 cama de matrimonio (Mobility Accessible, Roll-In Shower)

Reseñas de los huéspedes sobre Hotel EMC2, Autograph Collection

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

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