Name: Hotel EMC2, Autograph Collection
Address: 228 East Ontario Street, Chicago, Comté de Cook, US
Price range: 192 $US–977 $US per night
Rating: 9.23

Ce qu'en disent des voyageurs

Les commentaires sur l'Hotel EMC2, Autograph Collection soulignent un séjour boutique élégant sur le thème de la science, avec un personnel sympathique, des chambres modernes et propres, des robots amusants pour la livraison en chambre, et un emplacement central et piétonnier près de Magnificent Mile, ce qui le rend populaire pour les voyages de loisirs et les visites à l'hôpital.

Les inconvénients fréquemment mentionnés incluent des chambres payantes avec vue sur la ville qui ne sont pas à la hauteur de l'attente, des problèmes occasionnels avec la technologie ou la température des chambres, et un service de voiturier lent ou coûteux. Le restaurant Albert et le petit déjeuner reçoivent souvent des éloges, bien que certains clients aient trouvé les boissons ou le café dans le hall cher. Attendez-vous à une expérience boutique créative et bien située, avec un service généralement chaleureux et quelques inconsistances opérationnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les points forts incluent le restaurant/bar sur place et les robots de livraison amusants. Un service de voiturier est disponible mais peut être lent et coûteux.

Avis de voyageur à ce sujet

10

Stacey

7 avr. 2024

·

A séjourné 1 nuit

The location of this hotel is PERFECT! It is nestled in a quiet spot less than 2 blocks from the shops, restaurants and excitement that is Michigan Ave! Millennium Station is about a mile away and walkable as well. The hotel places an emphasis on art and technology with beautiful artwork throughout. My two children loved the robots Leo and Cleo that will deliver essentials to your room such as additional towels or cups! The lobby also had a cool old-fashioned motion picture wheel that you could spin to watch a picture move. The staff was very friendly and accommodating as well! A few disappointments - the lobby area is very small and tight, the room-service pizza we ordered wasn't great, and our mini fridge didn't work. Overall, we loved our stay and would absolutely visit again!

10

Jacqueline

10 juin 2025

·

A séjourné 3 nuits

The hotel is located great within the city. The bar area was amazing and the service was great. We would definitely come back

10

Jordan

30 mars 2025

·

A séjourné 1 nuit

Great hotel, very beautiful and unique. The only issue was the valet is understaffed and takes a long time to get and retrieve cars

10

Dwann

5 mai 2025

·

A séjourné 2 nuits

You need to know upfront that they have parking but it cost. I paid $65 a day for parking

10

Bradley

28 janv. 2024

·

A séjourné 1 nuit

The valet parking was great, because it can be very hard to park in Chicago. They helped us unload everything from our car. The hotel rooms are very unique and modern. The restaurant downstairs has a full bar with talented bartenders.

10

Heather

14 sept. 2023

·

This property was amazing! Our first visit here and we cannot wait to come back. My children absolutely loved Cleo and Leo, the concierge robots. They brought everything quickly and the room service was delicious! The staff and breakfast here were also amazing. The room was spacious, uniquely themed, clean, and beautiful. Our only complaint was valet was a bit slow, but overall we loved the experience and look forward to visiting again.

10

Courtney

23 mai 2025

·

A séjourné 3 nuits

We had a great time during our stay at the Hotel EMC2, Autograph Collection! The staff was amazing, the rooms were clean, and the location was perfect! The on-site dining was also great! We had Elizabeth as our waitress multiple times, and she was so great! We will be back!

10

Eboni

28 juil. 2023

·

A séjourné 2 nuits

Beautiful hotel in central location. Valet parking was available but had to wait an extremely long time to get car.

10

ALEXANDRA

14 mars 2023

·

A séjourné 2 nuits

Love this place, our new spot in Chicago. Delivery robots, friendly customer service, plus the Albert was a hit!

10

Wen Wen

1 août 2023

·

A séjourné 2 nuits

friendly staff, great room and amazing restaurant/bar. Elisabeth and the older gentlemen for the luggage are about and beyond my expectations. But the hotel has to make the terrace available for guests to chill since there are no pool. Thanks

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent fréquemment l'hôtel et les chambres comme très propres. Quelques clients ont noté des odeurs près des rideaux de douche ou d'éventuels problèmes d'entretien ou de nettoyage.

Avis de voyageur à ce sujet

6

Tammy

6 juil. 2025

·

A séjourné 3 nuits

The design of this hotel is really nice. As an interior designer, i love it. As a traveler, not completely satisfied. I stayed in room 411 for 3 nights. - Curtain has a weird smell, like bug smell or something of that source. - TV didn’t work twice in 3 days we stayed. First time we called the front desk and has a technician came up to reset, second time was our last day so we just gave up. The remote control is not responsive at all, take 3s for TV to response to the remote. - No slipper in the room. We called front desk to request but they said they ran out (?!?!). - They didn’t refill the tissue in the room, we called to request, no one bring up (we called twice).

8

Tenisha

23 sept. 2024

·

A séjourné 1 nuit

The room was nice, but the floor in our room was weirdly sticky, like it had been poorly cleaned after a spill. We did not complain to staff, because we were pretty busy during our stay and just made the best of the room. But overall really nice hotel and I would likely stay again.

2

Alaina

12 déc. 2024

·

A séjourné 2 nuits

The place is gross, it smelled and the elevators were terrifying

6

Vincent

23 févr. 2025

·

A séjourné 3 nuits

The shower set up in the middle of the room is very attractive and modern. Unfortunately, the lack of ventilations means the heavy curtains next to the shower picks up a strong smell of mildew. Two different rooms ended up smelling like gym shorts.

10

Maleana

13 mars 2025

·

A séjourné 1 nuit

great location- very friendly helpful staff- clean

10

Hope

22 déc. 2025

·

A séjourné 1 nuit

Clean, comfortable room on a quiet floor. Easy check in and check out, kind guest services, incredible breakfast food. Would stay again!

6

Craig A

10 déc. 2023

·

A séjourné 1 nuit

Hotel needs some work. Seemed run down

10

Ashlee

5 juin 2023

·

A séjourné 1 nuit

Staff was great and the facility was clean and well maintained!

10

Samantha

29 sept. 2024

·

A séjourné 1 nuit

Staff was very friendly. The rooms were very nice, clean, and modern!!

10

Nathaniel

26 mai 2025

·

A séjourné 2 nuits

Gorgeous Hotel. Modern rooms. Super clean. Close to everything.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, élégantes et dotées de technologies de pointe, avec des douches originales et des lits confortables. Certains clients ont signalé des problèmes de température et de télévision, des chambres avec vue sur la ville petites ou décevantes, ou des équipements manquants ou défectueux comme Alexa ou les réfrigérateurs.

Avis de voyageur à ce sujet

6

Tammy

6 juil. 2025

·

A séjourné 3 nuits

The design of this hotel is really nice. As an interior designer, i love it. As a traveler, not completely satisfied. I stayed in room 411 for 3 nights. - Curtain has a weird smell, like bug smell or something of that source. - TV didn’t work twice in 3 days we stayed. First time we called the front desk and has a technician came up to reset, second time was our last day so we just gave up. The remote control is not responsive at all, take 3s for TV to response to the remote. - No slipper in the room. We called front desk to request but they said they ran out (?!?!). - They didn’t refill the tissue in the room, we called to request, no one bring up (we called twice).

6

Zach

11 mai 2024

·

A séjourné 1 nuit

The staff was very friendly, the hotel was aesthetically pleasing and clean, and it was in a great area near many dining options and other things to do. However, our room’s shower wand was not working and our room didn’t have an Amazon Alexa which is one of the amenities listed. Also, we paid for a city view, but they put us on the fifth floor, so we could only see one building in front of the hotel. Needless to say, the view was not great.

10

Clancy

13 sept. 2025

·

A séjourné 1 nuit

The overall ambience of the hotel was incredible and incited my curiosity and wonder. I absolutely adored my room and how the shower was placed in the center of the room the restaurant had a wonderful selection for breakfast and they made a mean latte

4

Markus

9 déc. 2024

·

A séjourné 1 nuit

One day trip. Not a ton was needed for this stay but the shower is must. First week of December and the shower did not provide hot water. A $400/night stay should definitely include hot water.

10

Lakesha

27 déc. 2023

·

A séjourné 1 nuit

The room decor was beautiful and the bed comfortable. I liked the bathroom fixtures they were very unique. Nice city views!

6

Vincent

23 févr. 2025

·

A séjourné 3 nuits

The shower set up in the middle of the room is very attractive and modern. Unfortunately, the lack of ventilations means the heavy curtains next to the shower picks up a strong smell of mildew. Two different rooms ended up smelling like gym shorts.

10

Shawn

13 mai 2025

·

A séjourné 2 nuits

When we walked into the building, I was a little surprised by the size, a little smaller than expected including the rooms. However, the place was gorgeous and the surprise of the shower placed where it is. The staff was super friendly and very accommodating. Love the forward thinking with the elevator system and the robots. Finally, my sincere gratitude to accommodating our every needed - especially upon check-in. I appreciate your hospitality and we will use you again.

10

Leonardo

28 nov. 2023

·

A séjourné 4 nuits

The rooms with the showers

10

Ciara-Leone

18 mai 2025

·

A séjourné 2 nuits

I enjoyed the unique atmosphere that the hotel provides. The elevators were really unique, there were no buttons on the inside, instead there was a kiosk outside the elevators in which you would select your floor and it would lead you to the correct elevator. The design of the room itself was breathtakingly elegant as well.

6

Elizabeth

9 juil. 2025

·

A séjourné 2 nuits

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

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Service

Le personnel est largement salué pour sa gentillesse et son sens de l'accueil, avec une aide rapide des équipes de la réception et du restaurant. Cependant, certains ont signalé un enregistrement lent ou problématique, des erreurs de facturation, des demandes non satisfaites ou un suivi limité des problèmes.

Avis de voyageur à ce sujet

2

James

5 avr. 2023

·

A séjourné 1 nuit

That was the worst hotel check in experience I have ever had. My card was charged for the $100 incidentals 4 times. Staff are not trained. No explanation about the hotel. Check in took 30 minutes.

6

Kiara

7 juil. 2024

·

A séjourné 1 nuit

Property was nice but had issues at check-in. Was changes for the room when it was already paid for and had to wait 30 mins for it to be corrected. We got $25 gift card for the delay and issue. Overall the room was nice but the bed sunk down in the middle and made my husband and I keep sinking into each other. Our backs hurt in the morning from sleeping on the slant. Breakfast was good and overall the hotel and staff was nice.

10

VINCENT

2 oct. 2025

·

A séjourné 14 nuits

Great hotel with great staff and service! Central location. Highly recommended, would stay again!

10

Pamela

20 mai 2025

·

A séjourné 1 nuit

The front staff had excellent customer service and were very friendly. They made me feel very welcomed. The valet staff were very pleasant and helpful. The hotel is very pretty including the elevators. The room was stylish and it was cool that you could control the light and room temperature with the tv remote. The shower was wonderful with excellent water pressure. I liked that they had a lovely drape that you could use for privacy since the shower was in the room. I would definitely stay there again.

10

Christine

29 mai 2025

·

A séjourné 3 nuits

Everyone who worked there were so nice. Treated us like family or close friends. Forgot to pack my cellphone charger and everyday Jackie at the front desk or Jackie in the restaurant would charge my cellphone for me. Much appreciated! Our stay couldn't have been any better.

10

Rita

26 déc. 2024

·

A séjourné 2 nuits

Staff were extremely friendly and helpful!

4

Jazmin

18 févr. 2024

·

A séjourné 1 nuit

This was our hotel of choice for Valentine’s Day but we will not be returning. It says check in is 4pm but there weren’t any rooms ready at 4. The line to check in was out of the door. We had to cancel our dinner reservations because we didn’t have time after waiting for the room. I made an order to be delivered by the Leo and Cleo robots which is my favorite part of the stay. An hour went by and we had to check out so we didn’t get it. When we went down to check out the robots were just sitting there and they didn’t even put in our order.

10

Darshan

14 janv. 2023

·

A séjourné 1 nuit

Great hotel with a great location. The front desk staff was great and friendly specially Jackie.

10

Erica

15 janv. 2024

·

A séjourné 1 nuit

From check in Jax was Great and Lakisha is outstanding the whole staff was Amazing very clean 10/10 will be back

6

Elizabeth

9 juil. 2025

·

A séjourné 2 nuits

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et piétonnier près de Magnificent Mile, des restaurants et de Northwestern, tout en étant souvent situé dans une rue calme. Pratique pour les visites touristiques et les rendez-vous.

Avis de voyageur à ce sujet

10

Lorna

21 mars 2025

·

A séjourné 1 nuit

I loved this hotel, location was perfect for exploring Chicago sites and a great location for shopping.

10

Subrina

31 déc. 2024

·

A séjourné 2 nuits

Great place to stay. Very clean and within walking distance of the magnificent mile, the river walk, great restaurants, etc.

10

Robert

10 mars 2023

·

A séjourné 1 nuit

A very clean, friendly hotel in a perfect location.

10

Emmy

26 juil. 2025

·

A séjourné 2 nuits

Great location, the hotel was clean and the staff was friendly I would recommend to stay here

10

Jennifer

25 mai 2024

·

A séjourné 3 nuits

Beautiful hotel! The staff was amazing and helpful. Great location- walked everywhere! Very quiet street.

10

David

26 juin 2025

·

A séjourné 7 nuits

Great location, so close to so many restaurants and shops and the Magnificent Mile itself. Yet Ontario Street itself was safe and quiet at night. Would stay again!

10

Benjamin

28 déc. 2023

·

A séjourné 2 nuits

Great location. Nice room. Comfy bed. Cool bar.

10

Hadas

17 juil. 2023

·

A séjourné 2 nuits

The location is great, safe and quiet but still close to everything. Room is clean with good A/C. Parking arrangement is very convenient at a reasonable price.

10

Tiffany

29 mai 2025

·

A séjourné 1 nuit

This is the best hotel I've stayed in Chicago after going to the city so many times. The design was impeccable and is very attentive to detail. Great location as well, it is near the Northwestern university and is near Magnificient Mile, so you can go pretty much everywhere from here, from shopping, dining, to visiting the lake shore.

10

Jenni

26 avr. 2025

·

A séjourné 1 nuit

We love staying at emc2 when we have an appointment at Northwestern Hospital. It is just around the corner and close to hospital parking, which is cheaper than valet parking. The restaurant on site, The Albert, is great, and we love getting dessert for the night here. Staff was friendly and very helpful. We love the design of the rooms. They are functional and nicely appointed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

L'Albert et le petit déjeuner reçoivent souvent des éloges pour leur qualité. Certains clients ont trouvé les boissons médiocres ou trop chères et le café du hall coûteux.

Avis de voyageur à ce sujet

10

Stacey

7 avr. 2024

·

A séjourné 1 nuit

The location of this hotel is PERFECT! It is nestled in a quiet spot less than 2 blocks from the shops, restaurants and excitement that is Michigan Ave! Millennium Station is about a mile away and walkable as well. The hotel places an emphasis on art and technology with beautiful artwork throughout. My two children loved the robots Leo and Cleo that will deliver essentials to your room such as additional towels or cups! The lobby also had a cool old-fashioned motion picture wheel that you could spin to watch a picture move. The staff was very friendly and accommodating as well! A few disappointments - the lobby area is very small and tight, the room-service pizza we ordered wasn't great, and our mini fridge didn't work. Overall, we loved our stay and would absolutely visit again!

10

Jacqueline

10 juin 2025

·

A séjourné 3 nuits

The hotel is located great within the city. The bar area was amazing and the service was great. We would definitely come back

10

Daniel

2 mai 2023

·

A séjourné 3 nuits

Customer service was amazing and everyone was super helpful, especially Chelsea who even made a hand written list of restaurant recommendations. We kept the list for next time too. The hotel was clean and super unique. Very well done. The restaurant had great food and Patrick & Chris behind the bar were super!

10

Josie

24 avr. 2024

·

A séjourné 2 nuits

First time in Chicago! What a wonderful city! The Hotel EMC2 was amazing! Beginning with the welcome to the room to the delicious food at the Albert restaurant! Would highly recommend to others! Thank you Shamel, Gwen, Destiny and entire staff! !

10

Olga

27 oct. 2023

·

A séjourné 3 nuits

The property itself was amazing, however the St Albert restaurant was really bad for breakfast options and pricing. Food was below par for what was charged. I do not understand being charged $5.50 for a coffee that comes from the same complementary coffee dispenser that was just a few feet away from us and everyone staying at the hotel got for free.

10

Courtney

23 mai 2025

·

A séjourné 3 nuits

We had a great time during our stay at the Hotel EMC2, Autograph Collection! The staff was amazing, the rooms were clean, and the location was perfect! The on-site dining was also great! We had Elizabeth as our waitress multiple times, and she was so great! We will be back!

10

Hope

22 déc. 2025

·

A séjourné 1 nuit

Clean, comfortable room on a quiet floor. Easy check in and check out, kind guest services, incredible breakfast food. Would stay again!

8

Carlos Alexander

13 août 2023

·

A séjourné 4 nuits

Almost everything about the property was excellent. Location, cleanliness, staff, etc. All excellent. But c'mon... $6.50 for morning coffee in the lobby (12oz. cups). That's an INSANE price to pay. How does one pay $350/night to stay there and get charged $6.50 for coffee?? The mgmt. should know it's stuff like that, that'll keep me from staying there again when in the area there's like, 10 other hotels of comparable quality and amenities.

6

Elizabeth

9 juil. 2025

·

A séjourné 2 nuits

The location was great and very convenient to access great dining and shopping options. We were frustrated with the view. We paid extra for a “city view” and had a view of the hotel across the street but no skyline view. Waste of our money to put towards a city view. The beds were very comfortable and the room was aesthetically pleasing, but the AC was “motion activated” and would turn off while we were away or in the middle of the night. It got up to 78 degrees at one point. We even set the thermostat to 60 degrees and the lowest it ever got was 74 even when we closed the blinds. We noticed that the thermostat would even turn off while we were in the room. The front desk was notified about the thermostat and never came to assess or resolve the situation. The TV would not turn on multiple times. We had to call the front desk to fix it. We went to the bar one night, and the drinks were not good and expensive. We didn’t finish our drinks because they didn’t taste good. Very aesthetic but not tasty.

10

Wen Wen

1 août 2023

·

A séjourné 2 nuits

friendly staff, great room and amazing restaurant/bar. Elisabeth and the older gentlemen for the luggage are about and beyond my expectations. But the hotel has to make the terrace available for guests to chill since there are no pool. Thanks

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	153 $US
février	185 $US
mars	223 $US
avril	278 $US
mai	435 $US
juin	474 $US
juillet	438 $US
août	418 $US
septembre	499 $US
octobre	415 $US
novembre	288 $US
décembre	207 $US

di	lu	ma	me	je	ve	sa
1 $332	2 $406	3 $441	4 $468	5 $437	6 $506	7 $745
8 $341	9 $346	10	11 $458	12 $352	13 $370	14 $552
15 $365	16 $443	17 $662	18 $427	19 $375	20 $420	21 $463
22 $195	23 $192	24 $196	25 $196	26 $212	27 $409	28 $410
29 $365	30 $436

Hotel EMC2, Autograph Collection

Prix pour Hotel EMC2, Autograph Collection

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit

Chambre, 2 grands lits (Mobility Accessible, Tub)

Chambre, 1 grand lit (Mobility/Hearing Access, Roll-In Shwr)

Chambre, 1 très grand lit (Mobility Accessible, Roll-In Shower)

Chambre, 1 très grand lit (Mobility Accessible, Tub)

Chambre, 1 grand lit, vue ville

Chambre, 1 grand lit

Chambre, 2 grands lits, vue ville

Chambre, 1 très grand lit, vue ville

Chambre, 2 grands lits

Chambre, 1 grand lit (Mobility Accessible, Roll-In Shower)

Avis des voyageurs sur Hotel EMC2, Autograph Collection

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $494	19	20	21 $977	22 $559	23 $469	24 $550
25 $346	26 $450	27 $740	28 $728	29 $428	30 $368	31 $375