Name: Fairfield by Marriott Surabaya
Address: Jalan Mayjend Sungkono No 178, Surabaya, Est de Java, ID
Price range: 36 $US–79 $US per night
Rating: 8.2

Ce qu'en disent des voyageurs

Au Fairfield by Marriott Surabaya, les clients apprécient souvent le personnel accueillant, les chambres confortables et relativement spacieuses, ainsi qu'un petit-déjeuner populaire. Certains apprécient la piscine, le bar au coucher du soleil et le spa, tandis que plusieurs critiques signalent des problèmes de propreté tels que des parasites, des taches et des odeurs de moisi.

L'emplacement est pratique pour l'ouest de Surabaya et proche d'un centre commercial, bien que certains notent des options de restauration limitées à proximité et dépendent des services de VTC. Quelques plaintes isolées concernent les temps d'attente et la qualité du dîner, et certains clients ont estimé que l'hôtel n'était pas à la hauteur des attentes de Marriott. Attendez-vous à un service chaleureux et un bon rapport qualité-prix, avec une propreté et une restauration variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients ont apprécié la piscine et le cadre du bar au coucher du soleil, et un soin au spa était relaxant.

Avis de voyageur à ce sujet

10

Jerome

26 janv. 2025

·

A séjourné 1 nuit

Clean room, nice pool and delicious restaurant

10

Emi

13 août 2025

·

A séjourné 3 nuits

The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreuses critiques mentionnent des chambres propres, mais plusieurs signalent la présence de parasites (mouches, cafards, mites), des taches sur le linge de lit et des zones moisi ou moisies, ce qui indique une hygiène inconstante.

Avis de voyageur à ce sujet

8

Ancilla

13 févr. 2025

·

A séjourné 2 nuits

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.

10

woojin

18 avr. 2025

·

A séjourné 1 nuit

The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.

2

long ting

12 août 2023

·

A séjourné 3 nuits

Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.

2

long ting

14 août 2023

·

A séjourné 1 nuit

Many moths were in the room. Flies were found at 2F lobby as well.

10

Marcus

6 mai 2023

·

A séjourné 1 nuit

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.

10

Chin Joo

8 août 2024

·

A séjourné 3 nuits

Room is clean. Location convenient.

8

CORPORATION

29 juil. 2024

·

A séjourné 7 nuits

방에도 식당에도 바퀴벌레

6

AN YU

14 oct. 2024

·

A séjourné 2 nuits

Pillows and floormats were stained

10

Hadi

3 janv. 2026

·

A séjourné 2 nuits

the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.

6

Victoria

18 déc. 2021

·

A séjourné 2 nuits

Looks like this place/floors were closed for a while as there was a lot of mold on the ceilings and a bad smell.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables, avec une disposition décente à spacieuse et de bons lits.

Avis de voyageur à ce sujet

8

Ancilla

13 févr. 2025

·

A séjourné 2 nuits

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.

10

ATSUSHI

14 juil. 2023

·

A séjourné 2 nuits

ジュニアスイートを利用したが、室内は清潔だった。ウェルカムフードが用意してあり、好感が持てた。日本のコンセントがそのまま使えたのがストレスなくてよかった。

10

woojin

18 avr. 2025

·

A séjourné 1 nuit

The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.

8

Kadiman

4 sept. 2025

·

A séjourné 2 nuits

Cozy and room is quite decent size

8

Sara

28 sept. 2025

·

A séjourné 2 nuits

Personalet er meget imødekommende og hjælpsomme. Sengene er dejlige at ligge i.

10

Marcus

6 mai 2023

·

A séjourné 1 nuit

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.

8

Tracey

28 août 2023

·

A séjourné 5 nuits

My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est systématiquement loué pour son amabilité et son efficacité par les équipes de la réception, du service d'étage et du petit-déjeuner, le personnel aidant proactivement les clients.

Avis de voyageur à ce sujet

10

Keng Heng

16 oct. 2024

·

A séjourné 1 nuit

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.

8

Ancilla

13 févr. 2025

·

A séjourné 2 nuits

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.

10

Emi

13 août 2025

·

A séjourné 3 nuits

The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.

10

Fransiscus

5 août 2023

·

A séjourné 2 nuits

Good service and I am satisfied

10

Kenny Wai Chong

17 juil. 2022

·

A séjourné 3 nuits

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards

8

Sara

28 sept. 2025

·

A séjourné 2 nuits

Personalet er meget imødekommende og hjælpsomme. Sengene er dejlige at ligge i.

10

Marcus

6 mai 2023

·

A séjourné 1 nuit

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.

8

Tracey

28 août 2023

·

A séjourné 5 nuits

My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.

8

raymond

24 juin 2022

·

A séjourné 2 nuits

Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.

10

Hadi

3 janv. 2026

·

A séjourné 2 nuits

the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour l'ouest de Surabaya et proche d'un centre commercial ; certains mentionnent un nombre limité de restaurants accessibles à pied et une dépendance fréquente aux services de VTC.

Avis de voyageur à ce sujet

8

Ancilla

13 févr. 2025

·

A séjourné 2 nuits

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.

10

woojin

18 avr. 2025

·

A séjourné 1 nuit

The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.

8

Kadiman

19 sept. 2024

·

A séjourné 2 nuits

Limited dining around the hotel

10

Chin Joo

8 août 2024

·

A séjourné 3 nuits

Room is clean. Location convenient.

10

MOHD ISKANDAR

4 oct. 2024

·

A séjourné 3 nuits

Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit régulièrement des éloges pour son goût et sa variété. La qualité du dîner et les temps d'attente ont fait l'objet de plaintes dans une critique, et un autre a signalé la présence d'un cafard dans le restaurant.

Avis de voyageur à ce sujet

8

Louis

3 nov. 2025

·

A séjourné 1 nuit

Good bteakfast

8

Ancilla

13 févr. 2025

·

A séjourné 2 nuits

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.

10

Jerome

26 janv. 2025

·

A séjourné 1 nuit

Clean room, nice pool and delicious restaurant

10

Emi

13 août 2025

·

A séjourné 3 nuits

The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.

10

Kenny Wai Chong

17 juil. 2022

·

A séjourné 3 nuits

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards

8

raymond

24 juin 2022

·

A séjourné 2 nuits

Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.

8

CORPORATION

29 juil. 2024

·

A séjourné 7 nuits

방에도 식당에도 바퀴벌레

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	38 $US
février	37 $US
mars	37 $US
avril	36 $US
mai	35 $US
juin	32 $US
juillet	33 $US
août	36 $US
septembre	34 $US
octobre	36 $US
novembre	35 $US
décembre	38 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $43
18 $40	19 $39	20 $39	21 $39	22 $39	23 $43	24 $43
25 $39	26 $39	27 $39	28 $39	29 $79	30	31 $54

di	lu	ma	me	je	ve	sa
1 $39	2 $39	3 $39	4 $39	5 $39	6 $42	7 $40
8 $37	9 $38	10 $38	11 $39	12 $40	13 $42	14 $42
15 $38	16 $40	17 $39	18 $40	19 $39	20 $40	21 $42
22 $36	23 $38	24 $39	25 $39	26 $46	27 $42	28 $42
29 $43	30 $44

Fairfield by Marriott Surabaya

Prix pour Fairfield by Marriott Surabaya

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Junior, 1 chambre, vue ville

Chambre, 1 très grand lit

Chambre, 2 lits une place

Suite, 2 chambres

Avis des voyageurs sur Fairfield by Marriott Surabaya

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement