Fairfield by Marriott Indore

good location, good staff,

Ok

Dirty old bedsheets pillow covers, room smells like mold, defense boxes not working Can’t believe Marriott gives their brand to such property

Terrrible check in process. We waited an hour for the second room which was unavailable due to late checkout which suggests poor management. Towels extremely poor quality and almost tinted brown in colour. Fresh towels felt damp and limp. Staff were seen handwahing and towel drying cups and mugs at the bar during breakfast service which was appaling. Very poor hygeine. No invoices provided for purchases at the handicraft store at the lobby. The staff were excellent and worked extra hard to compensate for the inadequcies and poor management. This experience haas seriously dented our confidence in the Marriott brand. Avoid if you can find comparable alternatives/local brands.

Staff good, room average, centrally located, breakfast good