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Bien Bac Hotel


Équipements

  • Parking

  • Navette aéroport

  • Restaurant

  • Piscine

  • Centre d'affaires

  • Service en chambre

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Description de l'établissement

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine extérieure et un hammam. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une ...
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Avis des voyageurs

Équipements

6

Propreté

6

Service

4

2

sally

EXP-logo

18 nov. 2024

·

A séjourné 4 nuits

My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.
My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.

Hoa Binh Avenue, Tran Phu Ward, Mong Cai, Quang Ninh, Móng Cái, Vietnam

Emplacement

Pratique pour partir à la découverte de Móng Cái, Bien Bac Hotel se trouve à seulement 4 min en voiture de Stade de Dongxing et à 8 min de Temple Vạn Linh Khánh Tự. Cet hôtel de luxe se trouve à 14,2 km de Complexe Sa Vi et à 26,7 km de Plage Dorée de Wanwei.

Stade de Dongxing(2 miles)

Temple Vạn Linh Khánh Tự(5.1 miles)

Complexe Sa Vi(8.8 miles)

Plage Dorée de Wanwei(16.6 miles)

Guaishitan(31.9 miles)

Plus d'informations sur l'emplacement

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 14:00 à 12:00

Avant 12:00


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