ALLSEASONS HOTEL LTD

Yes i was negleted

Hotel is under renovation

Upon arrival to this property we had to wait for an extended amount of time because the person at front desk could not find the reservation and had to call the manager several times. The room we were given, the ac wasn’t cooling well and the ceiling fan was broken. The bathroom was in terrible condition, rust all over the toilette and bath tub. The bed was rock hard as well. We asked for another room because of how the bathroom was looking but instead we were show much smaller rooms than the one we had paid for. Customer service is terrible! We left the property and lodged elsewhere. This property is not worth it! Just pay a little extra elsewhere!

Manager and staff are lovely. Rooms not up standard, fridge not working, there was no facilities for tea/coffee in room.breakfast very poor, no choice, eggs. We had to go to another building for breakfast as it was not cooked on premises, so had to wait a long time. Asked for our clothes to be washed, they were taken from dryer and just tossed into the bag, crushed and unfolded. Having said all that, they have now start to upgrade the hotel.

AC was not working had to be switchef to different room and there was no towel and the cleaning chemmical was strong. The staff was too serious no smile at all i was not sure ig something wad wrong with me. In the end i did get a AC room and towels so i wss satisfied