Name: Holiday Inn Express Kansas City Downtown
Address: 417 East 13th Street, Kansas City, Condado de Jackson, US
Price range: 106 US$–420 US$ per night
Rating: 8.93

Opiniones de los huéspedes

En Holiday Inn Express Kansas City Downtown, los viajeros destacan su ubicación accesible a pie cerca del T-Mobile Center y Power & Light, sus habitaciones modernas y limpias, y un desayuno superior a la media, mientras que las quejas recurrentes se centran en el aparcamiento limitado y de pago.

Varios huéspedes señalaron controles de temperatura bloqueados, humedad o ruido de la calle que afectaban al sueño. El servicio recibe elogios por un personal amable y servicial, y una comunicación proactiva, aunque hay retrasos ocasionales en el registro de entrada y problemas esporádicos con los ascensores. En general, espere una estancia cómoda en el centro, ideal para conciertos y explorar la zona.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento en el establecimiento es limitado y de pago, y el desbordamiento puede ser inconveniente. Algunos huéspedes también informaron de ascensores lentos o fuera de servicio.

Reseñas de huéspedes relacionadas

8

Aaron

31 mar 2025

·

Se alojó 2 noches

Small parking lot

6

Jacqueline

10 may 2025

·

Se alojó 1 noche

Small parking lot. Parking near hotel ridiculously expensive.

2

Ben

13 oct 2025

·

Se alojó 1 noche

Had to pay for parking 2 blocks away as part of my stay. The tiny parking lot they had was hard to navigate in. Room had no A/C control, on the wall but did nothing. The windows had powered blinds that did not work and I had to fix it to close them. Lighting was horrible with only small lamps in the room. Would have saved over half the price to stay 3 miles away in a better hotel. Overpriced and horrible! Stay away!!!!

8

John

5 sept 2023

·

Se alojó 1 noche

It doesn't look like much on the outside, but it really is a comfortable, clean, and updated downtown hotel. Customer service was very good with friendly employees. Room was clean with updated amenities and comfortable bed . Breakfast buffet had multiple hot food options and was well stocked. So very close to the T-Mobile Center and that was a huge plus leaving a concert. There were text message communications which were a nice touch. The one downside is parking. Plan to pay $20 and the lot behind the hotel is small. There apparently is overflow parking but I got there early enough to not have to deal with it. Bottom line, I'll be staying there again for any downtown concerts.

6

Coral

20 abr 2025

·

Se alojó 1 noche

The parking situation for this property is a nightmare. The worst I've experienced. No one to direct anyone and asking for help was approached by

8

Rebecca

31 ago 2025

·

Se alojó 2 noches

Good location. Bed was a little firm for my liking. Construction caused some walking from overflow lot

8

Jeffrey

20 jul 2025

·

Se alojó 2 noches

Sielyn was an awesome desk clerk, very friendly and helpful! Parking wasn't good, was charged $25 per night, lot was full the second night and we had to pay again to park on street. Was told $25 would be refunded but as of now it hasn't been. Also the site said made to order omelets for breakfast and that was not true. Otherwise we enjoyed it. Good location! Slow elevators though!!

6

Cedric

25 dic 2024

·

Se alojó 2 noches

NO PARKING!!! There were major issues with parking, as in not enough parking. I counted the parking lot spaces and they were insufficient for the amount of rooms and guest. After going out to dinner we returned to a full parking lot. It happened twice.

8

Tracie

4 ago 2025

·

Se alojó 2 noches

We had a good stay. Would stay there again. I don't agree with the $25 a night parking charge. When we paid $200 a night to stay, you would think the parking would be free. The parking lot is so full that we almost didn't get a spot. So if I would have had to park on the street after paying $50 for the two nights, I would have been pretty upset. Otherwise it is a great hotel and very convient for going to the T-Mobile center for concerts.

2

john

3 oct 2024

·

Se alojó 4 noches

Terrible experience. Will never stay there again and recommend nobody does Very old building converted to a motel. Only 20 parking spaces in very small parking lot and guests have to pay $25/night or find offsite pay for parking several blocks away. They don’t advertise this until a non-refundable advance payment is made. A complete scam Street racers spinning tires all 4 nights there until about 2 AM and hotel apparently didn’t care to call the police. Impossible to get a full nights sleep Room was micro small. Only about 3’ total around the bed. Two people can’t pass each other without turning sideways Half of the elevators didn’t work It’s a horrible choice that should be avoid.

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Limpieza

Las opiniones describen constantemente la propiedad y las habitaciones como muy limpias y bien mantenidas, aunque algunos señalaron problemas como suciedad en una encimera, un objeto extraviado u olor a humo.

Reseñas de huéspedes relacionadas

6

Kortney M

8 feb 2025

·

Se alojó 4 noches

Smell of smoke towards the bathroom/ back of room- sat am. Talked to front desk attendant about the situation. Bathroom sink drain not working properly. Heating system was not working properly throughout stay. Great check in and front desk service.

10

John

14 ago 2025

·

Se alojó 1 noche

Stay was great. Very clean and everyone was friendly and helpful.

10

Lameck

4 oct 2025

·

Se alojó 2 noches

Awesome experience. Clean, wonderful service and great breakfast

10

Lindsey

31 jul 2023

·

Se alojó 1 noche

The room was super clean and it was a very quiet stay. The only complaint I have is with only a barn door on the bathroom, it is not very private! Breakfast was hot and delicious!

4

Marissa

5 oct 2025

·

Se alojó 1 noche

Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.

10

STUART

28 jul 2023

·

Se alojó 2 noches

This property was in a Nice Location downtown with easy parking and access to the TMobile center and other shops withing walking distance. I liked that it was well maintained and very clean. The staff was very helpful when we had a sensor go off in our room and promptly moved us to an upgraded room down the hall. In addition, we left items behind in our room and they quickly shipped them to us the next day.

10

Randi

21 abr 2025

·

Se alojó 1 noche

Great location, always clean.

4

Joe

28 dic 2022

·

Se alojó 1 noche

Road construction at the intersection by the hotel, drilling and pounding all night into the morning. No hot water. Found a false eyelash on the bedside lamp. 👎

10

Bianca

30 jun 2025

·

Se alojó 1 noche

We had a great stay. The hotel was clean and staff was friendly.

10

Rachael

7 oct 2024

·

Se alojó 1 noche

Super close to the concert venue, clean rooms and friendly staff!

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Habitaciones

Espacios modernos y cómodos, con muchos que destacan su distribución espaciosa y camas muy cómodas. Algunos informaron de termostatos bloqueados, humedad o fluctuaciones de temperatura, ruido de la calle y algunas pequeñas incidencias de mantenimiento.

Reseñas de huéspedes relacionadas

10

Janet

7 jun 2024

·

Se alojó 2 noches

Very nice hotel. Very close to T- mobile arena. The staff were very friendly and helpful. Only issue was that we could not control the room temperature from our room thermostat . We had to call the front desk and ask them to change it. The parking $25 overnight parking was very convenient

8

Lori

27 ago 2024

·

Se alojó 2 noches

Closest hotel to t mobile center! Large rooms. Our room was cool but couldnt get rid of the humidity and the AC is locked so cannot adjust. Beds and breakfast were okay. Overall would stay again if hitting a concert at t mobile center...so close..walk across the street.

10

Rédy

8 may 2025

·

Se alojó 1 noche

Great location! Outside doesn’t look like much but inside was actually nice and the room was much bigger than I anticipated. Plenty of cheaper parking if you don’t want to pay the hotel fee. Staff was friendly and recommended places I should try. Happy with my one night stay.

8

Mary Ann

21 jun 2025

·

Se alojó 1 noche

The only thing I didn’t like was the room was warm and the thermostat could not be turned below a certain temperature.

4

Marissa

5 oct 2025

·

Se alojó 1 noche

Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.

10

Levi

9 ago 2025

·

Se alojó 1 noche

Nice clean remodeled room. Comfortable bed. Friendly staff.

6

Samuel

6 jul 2024

·

Se alojó 1 noche

It was unusually noisy in the room. You could hear all outside sounds including voices all night long. And in the middle of the night it got insanely humid and hot in the room even though the AC was on full blast

10

shonna

16 ago 2025

·

Se alojó 1 noche

The building inside n our room was beautifully decorated.

10

Megan

2 jun 2025

·

Se alojó 2 noches

Beds and pillows were some of the most comfortable we've ever experienced at a hotel! Clean room and friendly staff. Location was perfect for a concert at T-Mobile Arena. Overall it was perfect for our needs and will definitely be back!

10

jennifer

11 sept 2025

·

Se alojó 1 noche

very close to t mobile center. Best beds, pillows and blankets. It has one of the better free breakfast with many choices. will def stay again

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Servicio

El personal es ampliamente descrito como amable, servicial y proactivo, incluyendo útiles actualizaciones por mensaje de texto y soluciones rápidas. Hay quejas ocasionales sobre retrasos en el registro de entrada o una interacción poco útil.

Reseñas de huéspedes relacionadas

10

John

14 ago 2025

·

Se alojó 1 noche

Stay was great. Very clean and everyone was friendly and helpful.

8

Chester

3 jun 2025

·

Se alojó 1 noche

The room was nice and the location was excellent, right next to the T Mobile Center. The only downside was that my room was not ready when I arrived and I was told that I would get a text when it was ready to go, but never did.

8

Karen

25 nov 2023

·

Se alojó 2 noches

Hotel was very clean. The breakfast was good. The lady that works the breakfast was so sweet and kind. She sang to us. We had a nice conversation with her. She was wonderful. However the lady that checked us in acted like we were putting her out just to check in. My email confirmation said check in was at 3:00. We got there at 2:50. She told us check in was 4:00. I explained our confirmation info. She reaffirmed that they did not have any clean rooms. Asked for my phone number to text me as soon as one became available. By 3:50 I decided to go back in. I asked where the public restroom was. She told me it was occupied. Then said 'oh I was about to text you'. But seemed put out. Location is clean and appears to be safe. Right beside the T-Mobil arena.

10

Angela

29 jun 2023

·

Se alojó 2 noches

The customer service was exceptional on every level. Michael checked us in and was top notch! Friendly, helpful, and funny! The breakfast was a full spread, fresh and delicious. There was a lovely woman with beautiful, long braids and sunshine in her soul that greeted us at breakfast, every morning with compassion and love. I didn't catch her name, unfortunately. We thoroughly enjoyed everything about our stay and look forward to returning.

10

Sanyam

3 ago 2025

·

Se alojó 2 noches

Great stay, staff was very easy going and hospitality was top notch

8

David

14 jul 2025

·

Se alojó 3 noches

The staff were incredibly helpful and responsive. The only challenge was a sticking door, and when reported they moved quickly to resolve the issue.

8

Haylee

27 oct 2023

·

Se alojó 1 noche

My only issue was one of the front desk employees. They told me repeatedly that my room was not ready for check-in. Finally, an hour past the initial check in time, a manager came out to assist in running the front desk. He immediately gave me my room key even after the employee had told me there were no rooms available. Despite them checking in people (that had not even arrived to the property when I had to tried to check in) that go there half an hour later than I did. Otherwise, the hotel was great. Clean rooms and in a nice area. The parking was easy to find!

10

Mindy

24 sept 2025

·

Se alojó 1 noche

We needed a late check out, and it was no problem!

10

KRISTINA

18 sept 2025

·

Se alojó 1 noche

One of the best hotel experiences. Staff was amazing! Breakfast was awesome.

10

Michele

26 mar 2024

·

I was really impressed with the staff. I was checked in by a young woman and I’m sorry I don’t remember her name but she made everything just fabulous. It really struck me while there that the staff works as a team because I always saw people on point, cleaning a bit, checking in with guests. And no one was just on their phone hanging out behind the front desk. The front desk staff was super helpful. And, even when there was an issue with the stove one morning, the kitchen staff was friendly and trying to get guests a decent breakfast. My room was very clean and super comfortable. Also, Meghan went out of her way to help me with my receipt after I left the hotel and had lost it. I have rarely had such a good experience in a chain hotel. I would definitely stay here again!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excepcionalmente conveniente para el T-Mobile Center y el Power & Light District, con fácil acceso a pie a los lugares del centro. Algunos mencionan el tráfico o el ruido de la calle.

Reseñas de huéspedes relacionadas

10

Garlyn

19 dic 2022

·

Se alojó 2 noches

very close to the t-mobile center

10

Jeffrey

14 jun 2025

·

Se alojó 2 noches

Great location close to Power & Light.

10

Matthew

26 nov 2024

·

Se alojó 1 noche

Awesome stay. Walking distance of the T-Mobile arena.

10

Marilyn

14 may 2025

·

Se alojó 1 noche

Great location

10

David

31 jul 2025

·

Se alojó 2 noches

Very close to T-mobile arena and Power and Light district. You could walk to several areas.

10

Donna

3 ago 2025

·

Se alojó 1 noche

This hotel is very close to the T-Mobile arena, so we were able to walk to our concert. Very handy.

8

Susan

10 dic 2024

·

Se alojó 4 noches

All of the staff were kind, polite, helpful and pleasant. The hotel is close to the Power and Light District and a short walk from the free trolley that goes down to Union Station and to the City Market.

10

lorenzo

26 jun 2025

·

Se alojó 2 noches

I had a wonderful stay at the hotel, great downtown location and great customer service.

10

Mary

7 abr 2023

·

Se alojó 2 noches

We came to KC for a concert at the Midland and was very pleased with the hotel. The location was perfect. We parked at the hotel and didn't have to drive anywhere for 3 days. It was 4 blocks from the venue and all the restaurants, bars and the train to be able to venture into other parts of the city.

10

jennifer

11 sept 2025

·

Se alojó 1 noche

very close to t mobile center. Best beds, pillows and blankets. It has one of the better free breakfast with many choices. will def stay again

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno incluido recibe elogios frecuentes por su variedad y calidad general. Algunos huéspedes encontraron algunos elementos fríos, no les gustó la vajilla desechable o esperaban tortillas hechas al momento.

Reseñas de huéspedes relacionadas

10

Lisa

11 nov 2023

·

Se alojó 2 noches

Visiting KC for two evenings and had no idea where to stay. Chose this hotel based on Expedia reviews. It did not disappoint. Easy check-in, clean, helpful staff, good breakfast and even had singing entertainment from staff at Saturday breakfast. We would definitely choose this hotel again.

8

Susanne

3 may 2025

·

Se alojó 2 noches

Lovely big bright room with comfortable beds and wonderful pillows. Breakfast so, so. Hate everything pre made and to eat and drink out of plastic and paper cups, plates and cutlery. Sustainability !!!

10

Lameck

4 oct 2025

·

Se alojó 2 noches

Awesome experience. Clean, wonderful service and great breakfast

8

leigh

10 abr 2025

·

Se alojó 1 noche

Very clean, amazing staff, and great area for Tmobile center and area taverns, and other experiences. Breakfast could have used some work though omlettes and potatoes were cold but the rest was ok otherwise its a great selctions of foods

10

Ashley

7 abr 2025

·

Se alojó 1 noche

Great breakfast. Peaceful time

10

Suzanne

14 dic 2022

·

Staff was very friendly. Breakfast was very good. Fresh cookies in the afternoon were a delight!

8

Jeffrey

20 jul 2025

·

Se alojó 2 noches

Sielyn was an awesome desk clerk, very friendly and helpful! Parking wasn't good, was charged $25 per night, lot was full the second night and we had to pay again to park on street. Was told $25 would be refunded but as of now it hasn't been. Also the site said made to order omelets for breakfast and that was not true. Otherwise we enjoyed it. Good location! Slow elevators though!!

10

Cheryl

23 nov 2025

·

Se alojó 3 noches

Nice rooms and excellent breakfast!

10

Allison

2 feb 2025

·

Se alojó 1 noche

Breakfast was great, everything was in walking distance. Great, friendly service. Comfortable beds. Definitely would return.

10

KRISTINA

18 sept 2025

·

Se alojó 1 noche

One of the best hotel experiences. Staff was amazing! Breakfast was awesome.

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Mes	Precio medio
enero	118 US$
febrero	166 US$
marzo	179 US$
abril	180 US$
mayo	159 US$
junio	187 US$
julio	178 US$
agosto	143 US$
septiembre	169 US$
octubre	181 US$
noviembre	133 US$
diciembre	148 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $232	17 $315
18 $405	19 $420	20	21 $413	22 $140	23 $158	24 $204
25 $142	26 $178	27	28 $293	29 $231	30 $131	31 $184

DO	LU	MA	MI	JU	VI	SA
1 $113	2 $126	3	4 $169	5 $191	6	7
8 $184	9	10 $125	11 $122	12 $117	13 $145	14 $249
15 $127	16	17 $129	18 $136	19 $132	20 $147	21 $312
22 $184	23 $113	24 $111	25 $107	26 $106	27 $129	28 $127
29 $113	30 $122

Holiday Inn Express Kansas City Downtown

Precios para Holiday Inn Express Kansas City Downtown

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad (Comm)

Habitación estándar, 1 cama de matrimonio grande (Accessible Tub)

Habitación estándar, 1 cama de matrimonio grande

Habitación estándar, 1 cama de matrimonio grande (Roll-In Shower)

Habitación estándar, 2 camas de matrimonio (Accessible Tub)

Habitación estándar, 1 cama de matrimonio grande con sofá cama

Habitación estándar, 2 camas de matrimonio

Habitación estándar, 2 camas de matrimonio, accesible para personas con discapacidad (Comm)

Habitación estándar, 1 cama de matrimonio grande con sofá cama (Comm)

Habitación estándar

Habitación estándar, 1 cama de matrimonio grande, planta baja

Reseñas de los huéspedes sobre Holiday Inn Express Kansas City Downtown

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas