Silka Tsuen Wan, Hong Kong

飯店有接駁巴士，非常方便 房間中規中矩，只可惜飯店年代已久，房間充滿以前可吸煙時期的煙味，雖有有空氣清淨機，但幾乎沒用，還得忍受超大噪音入睡。

Shuttle service was nice

大堂幾靚，沖涼勁水，床單乾淨。 無護髮素，洗手液和樽裝水供應。地段一般，附近無什麼逛，有間石蔭商場。101至103號房無得搭lift,感覺在雜物房旁，比上面層數的房間差。 不喜歡木製房卡令人不想拿着。

Compare to Ease Access Tusen Wan that my husband loved back in 2018, this is a new winner. The standard unit has a fridge and has its own air purifier in each room. We were given 2 tall water bottles everyday, Ease Access's water bottles are half of the size. Staff does not have issue to provide extra sugar, creamer and coffee package when we requested it. Ease Access housekeeping staff gave us attitude till we complained to the front desk. I like Silka more as the room is slightly bigger, it has a desk and chair so I don't have to sit on the bed all the times. It is quiet, I don't hear guest from next door talking / walking or TV. I know next door is occupied as even the door is closed but the door keeps it unlocked. For sure, you will hear your next door guests at Ease Access. Room for improvement: I have a hard time to adjust to their beds, it is not super firm nor soft, I just have back and shoulder pain when I wake up everyday. I have less pain with Ease Access's bed even I think it is about the same softness. Like the fact that they offer shuttle, wish they have it every 30 mins instead and if they offer stops that I can catch airport express buses. I don't like to drag suitcases in MTR station. I can walk to self lanudry store in 3 mins and it opens 24 hours ($15 washing include detergents already and $25 for drying) and it texts you 5 mins before it finishes. The hotel is also closed to different restaurants bakeries & bus stops.

Forget to mention, it's WIFI is better than Ease Access. It does not keep buffering when I watch youtube video. Staff is nice and accomodating. Staffs on the parking level are also friendly and eager to provide direction when guests asked how to get to a destination / where is the bus stop to certain location. Did not use gym or garden, did had breakfast in the hotels for couple days. I would say if it is included fine, if not, I would eat breakfast outside as they serve the same menu all the times (ham, hot dogs, sausage, corn, fish dumling, beef dumling), congree, veggie noodles, egg to ordered, cereals, fruits, bread/toasts, and drinks. Need chili oils... and if they can add hash brown and turkey bacon for those don't eat pork w-ould be even better. Overall staffs are nice. Breakfast is 8-11 if I remembered correctly

房間太小，交通不方便。通勤時間每一小時一次。

Lots of eateries nearby and easy access to public transportation. Shuttle service is provided.

Gym equipment has no electricity.

Room is clean and comfortable. Staff are helpful. Though the transportation is not ideal, hotel shuttle bus can bring you to the city center is a great compensation.

出張で連泊しました。 部屋は必要十分な広さです。九龍島の同価格帯ホテルよりは間違いなく広い エレベーターが３機あり待ち時間のストレスは少ないです。 建物は新しくはないですが、枕元にUSBポートも有り、不満はありません。 土曜日にランドリーサービスがあったのは便利でした。 朝食もビジネスユースてば必要十分でした。 車道に面してますが、騒音は気にならなかったです。 すぐ近くにコンビニがあり、駅まで歩けばひと通りのお店はありました。 また機会があれば利用したいです。

預訂酒店無煙房，上樓入去房間煙味濃烈，換房之後，熱水爐出熱水時自動中斷。 差不多二十年前，香港政府約定酒店房間內不可以吸煙，這間酒店為自己生意沒有規矩。

My wife and i checked in late on May 2024, they put us on a "NON SMOKING" room on the 8F. The minute you open the door, the strong smell of cigarrete will greet you (the smell sticks to the curtain and bedding as well). We can hardly breathe since the AC just circulates the air. We've requested to be transferred to another room ASAP for the reason and the staff named Matthew went up to check and he said the room was fine and doesn't smell (probably smoker, too) He is RUDE and COLD!!!! He should be fired! We insist to move and gave us a room on the 3/F, WHICH IS WAY WORST THAN THE FIRST ONE FOR THE SAME REASON!!!!! Since its 2am, i just ask ask my wife to wear mask and we'll leave earlier. Our clothes smells like tobacco as expected. IF I CAN GIVE A ZERO STAR, I WOULD! We travel a lot and this is the worst experience we had in terms of accomodation and staff. STAY AWAY FROM THIS HOTEL FOR YOUR OWN GOOD!

Smells smoky even in a non-smoking room.

飯店有接駁巴士，非常方便 房間中規中矩，只可惜飯店年代已久，房間充滿以前可吸煙時期的煙味，雖有有空氣清淨機，但幾乎沒用，還得忍受超大噪音入睡。

大堂幾靚，沖涼勁水，床單乾淨。 無護髮素，洗手液和樽裝水供應。地段一般，附近無什麼逛，有間石蔭商場。101至103號房無得搭lift,感覺在雜物房旁，比上面層數的房間差。 不喜歡木製房卡令人不想拿着。

Service & facility is good. Room is small for 2 people with luggage. Blanket had stain & found hair in the bedding.

Smell cigarette smoking.

衛生非常差，地点太辟，交通不便

Room is clean and comfortable. Staff are helpful. Though the transportation is not ideal, hotel shuttle bus can bring you to the city center is a great compensation.

The highlight of this time staying in Silka hotel tsuen wan was when we have hesitation of the cleaniness and environment, the supervisor Willing to help and make us feel comfortable by offering us free upgrade the room. Dont like sometimes have other visitors smoke everywhere when there are sings of No smoking.

房間太小，交通不方便，按了清潔燈卻無人打掃

一般，房間太小.

還可以了，有三張床，不是每間酒店都有的！

Service & facility is good. Room is small for 2 people with luggage. Blanket had stain & found hair in the bedding.

Compare to Ease Access Tusen Wan that my husband loved back in 2018, this is a new winner. The standard unit has a fridge and has its own air purifier in each room. We were given 2 tall water bottles everyday, Ease Access's water bottles are half of the size. Staff does not have issue to provide extra sugar, creamer and coffee package when we requested it. Ease Access housekeeping staff gave us attitude till we complained to the front desk. I like Silka more as the room is slightly bigger, it has a desk and chair so I don't have to sit on the bed all the times. It is quiet, I don't hear guest from next door talking / walking or TV. I know next door is occupied as even the door is closed but the door keeps it unlocked. For sure, you will hear your next door guests at Ease Access. Room for improvement: I have a hard time to adjust to their beds, it is not super firm nor soft, I just have back and shoulder pain when I wake up everyday. I have less pain with Ease Access's bed even I think it is about the same softness. Like the fact that they offer shuttle, wish they have it every 30 mins instead and if they offer stops that I can catch airport express buses. I don't like to drag suitcases in MTR station. I can walk to self lanudry store in 3 mins and it opens 24 hours ($15 washing include detergents already and $25 for drying) and it texts you 5 mins before it finishes. The hotel is also closed to different restaurants bakeries & bus stops.

房間太小，交通不方便。通勤時間每一小時一次。

房間較細 ，走廊通道較細

The room was too small for three adults and three luggage no area to place them on. Had to push them to outside bathroom to gain access to beds, desk and pull curtains. The staff must have had problems too as they were unable walk around bed by window to tidy as cases had to be placed on bed to use floor space

房間偏細冇乜景觀，設施一般

出張で連泊しました。 部屋は必要十分な広さです。九龍島の同価格帯ホテルよりは間違いなく広い エレベーターが３機あり待ち時間のストレスは少ないです。 建物は新しくはないですが、枕元にUSBポートも有り、不満はありません。 土曜日にランドリーサービスがあったのは便利でした。 朝食もビジネスユースてば必要十分でした。 車道に面してますが、騒音は気にならなかったです。 すぐ近くにコンビニがあり、駅まで歩けばひと通りのお店はありました。 また機会があれば利用したいです。

房間太小，交通不方便，按了清潔燈卻無人打掃

My wife and i checked in late on May 2024, they put us on a "NON SMOKING" room on the 8F. The minute you open the door, the strong smell of cigarrete will greet you (the smell sticks to the curtain and bedding as well). We can hardly breathe since the AC just circulates the air. We've requested to be transferred to another room ASAP for the reason and the staff named Matthew went up to check and he said the room was fine and doesn't smell (probably smoker, too) He is RUDE and COLD!!!! He should be fired! We insist to move and gave us a room on the 3/F, WHICH IS WAY WORST THAN THE FIRST ONE FOR THE SAME REASON!!!!! Since its 2am, i just ask ask my wife to wear mask and we'll leave earlier. Our clothes smells like tobacco as expected. IF I CAN GIVE A ZERO STAR, I WOULD! We travel a lot and this is the worst experience we had in terms of accomodation and staff. STAY AWAY FROM THIS HOTEL FOR YOUR OWN GOOD!

職員服務很好

It is convenient and staffs are helpful.

Forget to mention, it's WIFI is better than Ease Access. It does not keep buffering when I watch youtube video. Staff is nice and accomodating. Staffs on the parking level are also friendly and eager to provide direction when guests asked how to get to a destination / where is the bus stop to certain location. Did not use gym or garden, did had breakfast in the hotels for couple days. I would say if it is included fine, if not, I would eat breakfast outside as they serve the same menu all the times (ham, hot dogs, sausage, corn, fish dumling, beef dumling), congree, veggie noodles, egg to ordered, cereals, fruits, bread/toasts, and drinks. Need chili oils... and if they can add hash brown and turkey bacon for those don't eat pork w-ould be even better. Overall staffs are nice. Breakfast is 8-11 if I remembered correctly

已入住多次， 第一次俾豪華房嘅價錢得到標準房間. 希望以後有改善

Room is clean and comfortable. Staff are helpful. Though the transportation is not ideal, hotel shuttle bus can bring you to the city center is a great compensation.

職員非常有禮貌

十分舒適的酒店，酒店員工友善專業，是個渡假的好地邊

The highlight of this time staying in Silka hotel tsuen wan was when we have hesitation of the cleaniness and environment, the supervisor Willing to help and make us feel comfortable by offering us free upgrade the room. Dont like sometimes have other visitors smoke everywhere when there are sings of No smoking.

房間太小，交通不方便，按了清潔燈卻無人打掃

位置好，三人住可以！

It is convenient and staffs are helpful.

Quiet area with very little tourist. Local resturants

房間太小，交通不方便。通勤時間每一小時一次。

It’s easy to navigate very convenient

Lots of eateries nearby and easy access to public transportation. Shuttle service is provided.

衛生非常差，地点太辟，交通不便

Room is clean and comfortable. Staff are helpful. Though the transportation is not ideal, hotel shuttle bus can bring you to the city center is a great compensation.

出張で連泊しました。 部屋は必要十分な広さです。九龍島の同価格帯ホテルよりは間違いなく広い エレベーターが３機あり待ち時間のストレスは少ないです。 建物は新しくはないですが、枕元にUSBポートも有り、不満はありません。 土曜日にランドリーサービスがあったのは便利でした。 朝食もビジネスユースてば必要十分でした。 車道に面してますが、騒音は気にならなかったです。 すぐ近くにコンビニがあり、駅まで歩けばひと通りのお店はありました。 また機会があれば利用したいです。

Friendly staff, the front desk is on the 1/F. Only provide breakfast. No lunch, no dinner.

早餐非常一般， 可以考慮附近餐廳.

Forget to mention, it's WIFI is better than Ease Access. It does not keep buffering when I watch youtube video. Staff is nice and accomodating. Staffs on the parking level are also friendly and eager to provide direction when guests asked how to get to a destination / where is the bus stop to certain location. Did not use gym or garden, did had breakfast in the hotels for couple days. I would say if it is included fine, if not, I would eat breakfast outside as they serve the same menu all the times (ham, hot dogs, sausage, corn, fish dumling, beef dumling), congree, veggie noodles, egg to ordered, cereals, fruits, bread/toasts, and drinks. Need chili oils... and if they can add hash brown and turkey bacon for those don't eat pork w-ould be even better. Overall staffs are nice. Breakfast is 8-11 if I remembered correctly

出張で連泊しました。 部屋は必要十分な広さです。九龍島の同価格帯ホテルよりは間違いなく広い エレベーターが３機あり待ち時間のストレスは少ないです。 建物は新しくはないですが、枕元にUSBポートも有り、不満はありません。 土曜日にランドリーサービスがあったのは便利でした。 朝食もビジネスユースてば必要十分でした。 車道に面してますが、騒音は気にならなかったです。 すぐ近くにコンビニがあり、駅まで歩けばひと通りのお店はありました。 また機会があれば利用したいです。