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Mercure Krakow Stare Miasto

181 USD

/natt

Gj.snitt. for september

Mercure Krakow Stare Miasto - Image 1

Mercure Krakow Stare Miasto - Rom

Mercure Krakow Stare Miasto - Rom

Mercure Krakow Stare Miasto - Restaurant

Mercure Krakow Stare Miasto - Bad

Priser for Mercure Krakow Stare Miasto

Velg datoer for å se priser og tilgjengelighet

181 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Mercure Krakow Stare Miasto er prisen per natt i gjennomsnitt 108 USD i den billigste måneden (februar) og 184 USD i den dyreste måneden (desember), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Mercure Krakow Stare Miasto etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	110 USD
februar	108 USD
mars	136 USD
april	145 USD
mai	166 USD
juni	163 USD
juli	140 USD
august	154 USD
september	181 USD
oktober	158 USD
november	141 USD
desember	184 USD

Dyreste: desember (ca. 184 USD)

Billigste: februar (ca. 108 USD)

Om denne eiendommen

Gå ikke glipp av rekreasjonsfasiliteter som et treningssenter og sykkelutleie. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og vestibyle.

Fasiliteter

Gå ikke glipp av rekreasjonsfasiliteter som et treningssenter og sykkelutleie. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og vestibyle.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et døgnåpent forretningssenter, aviser i lobbyen (inkludert) og renseri-/vaskeritjenester. Planlegger du en event i Kraków? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 300 kvadratmeter, blant annet konferansesenter og møterom. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og ubetjent parkering (mot et tillegg) er tilgjengelig i nærheten.

Servering

Ta deg et måltid i restauranten eller bli på rommet og benytt deg av dette hotellets romservice (døgnet rundt). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé serveres fra kl. 06.30 til kl. 10.30 på hverdagene og fra kl. 06.30 til kl. 11.00 i helgene, mot et tillegg.

Rom

Føl deg som hjemme i et av de 198 aircondition-avkjølte gjesterommene som også har minibar og LCD-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.

Beliggenhet

Mercure Krakow Stare Miasto (Old Town) ligger sentralt plassert i Kraków, en 5 minutters spasertur fra Kraków Barbican og 10 minutter til fots fra Markedsplassen. Dette hotellet ligger 1,1 mi (1,8 km) unna Mariabasilikaen og 1,1 mi (1,8 km) unna Tekstilhallen.

Hva finnes i nærheten

Kongeveien(0.1 miles)
Galeria Krakówska(0.1 miles)
Florianska-gaten(0.2 miles)
Kraków Barbican(0.2 miles)
Planty(0.2 miles)
Stary Kleparz(0.3 miles)
Florians port(0.3 miles)
Juliusz Slowacki Theater(0.3 miles)
Jan Matejkos hus(0.4 miles)
Czartoryski-museet(0.4 miles)
Kraków økonomiske universitet(0.5 miles)
Kraków universitetssykehus(0.5 miles)
Ravmuseet(0.5 miles)
Lille markedstorget(0.5 miles)
Markedsplassen(0.5 miles)
Den foretrukne flyplassen for Mercure Krakow Stare Miasto (Old Town) er Kraków (KRK-John Paul II - Balice)(11.7 miles)

Parkering
Flyplasstransport
Restaurant
Romservice
Turistinformasjon
Renseri

Beliggenhet

Pawia 18 B, Kraków, Polen

Kongeveien (0.1 miles)

Galeria Krakówska (0.1 miles)

Florianska-gaten (0.2 miles)

Kraków Barbican (0.2 miles)

Planty (0.2 miles)

Stary Kleparz (0.3 miles)

Mer stedsinformasjon

Romalternativer

8

Suite – junior, 1 dobbeltseng med sovesofa

Romdetaljer

1 Dobbeltseng

og

1 Sovesofa

Sover 2

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Rom – superior, 1 queensize-seng med sovesofa

Romdetaljer

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 2

258 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

12

Privilege, Rom, 1 dobbeltseng

Romdetaljer

1 Dobbeltseng

Sover 2

215 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

8

Tomannsrom – classic, 2 enkeltsenger

Romdetaljer

2 Enkeltsenger

Sover 2

205 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

12

Rom – classic, 1 dobbeltseng

Romdetaljer

1 Dobbeltseng

Sover 2

194 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

Gjesteomtaler av Mercure Krakow Stare Miasto

9.2

Supert

basert på 2 303 verifiserte omtaler

Hvem bor her?

Business

23%

Par

36%

Familie

20%

Grupper

14%

Alene

5%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Mercure Krakow Stare Miasto skryter reisende jevnlig av den utmerkede beliggenheten vis-à-vis hovedstasjonen og kjøpesenteret nær gamlebyen, vennlig og hjelpsomt personale, svært rene og moderne rom, og en generøs frokost som mange synes er velsmakende og variert.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Mercure Krakow Stare Miasto skryter reisende jevnlig av den utmerkede beliggenheten vis-à-vis hovedstasjonen og kjøpesenteret nær gamlebyen, vennlig og hjelpsomt personale, svært rene og moderne rom, og en generøs frokost som mange synes er velsmakende og variert.

Duften i hele hotellet blir ofte nevnt, og mange gjester setter pris på den, mens noen synes den er for sterk. Enkelte anmeldelser nevner forvirring rundt fakturering eller depositum, sporadiske mangler ved renholdet, små eller rom ut mot gaten med noe støy fra trikken tidlig om morgenen, samt travle morgener eller dyrere mat og drikke. Forvent et komfortabelt opphold med god service og utmerket tilgang til transport.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Det er ikke nok informasjon i anmeldelsene.

Relaterte gjesteomtaler

10

Lars

26. aug. 2024

·

Overnattet 3 netter

Great Hotel and the service from reception was very helpful. Train station across the street walking distance to old town and tours from outside the hotel entrance. Could have been nice with outside tables for restaurante service

Great Hotel and the service from reception was very helpful. Train station across the street walking distance to old town and tours from outside the hotel entrance. Could have been nice with outside tables for restaurante service

10

Janusz

30. mars 2022

·

Overnattet 1 natt

Skomplikowany wjazd na parking, jeżeli ktoś nie wie, ze trzeba wykonać manewr omijający słupek bez żadnego pobierania jeszcze biletu parkingowego, by w ogóle otworzył się szlaban i można było wjechac pietro nizej, gdzie dopiero pobiera siębilet,

Skomplikowany wjazd na parking, jeżeli ktoś nie wie, ze trzeba wykonać manewr omijający słupek bez żadnego pobierania jeszcze biletu parkingowego, by w ogóle otworzył się szlaban i można było wjechac pietro nizej, gdzie dopiero pobiera siębilet,

10

Ragnhild

10. mai 2024

·

Overnattet 4 netter

Lekkert hotell med svært god beliggenhet rett ved gamlebyen. Flott service, fint og rent treningssenter, og fantastisk frokost.

Lekkert hotell med svært god beliggenhet rett ved gamlebyen. Flott service, fint og rent treningssenter, og fantastisk frokost.

10

Emily

26. okt. 2025

·

Overnattet 1 natt

Very well located hotel that was charming and had nice amenities.

Very well located hotel that was charming and had nice amenities.

10

Marta

23. sep. 2024

·

Overnattet 2 netter

Welcoming very friendly and accommodating staff. Great amenities amazing food and funky decor. I would definitely be staying there again when I come back to Krakow!!! Thank you all for making our stay so good!!!

Welcoming very friendly and accommodating staff. Great amenities amazing food and funky decor. I would definitely be staying there again when I come back to Krakow!!! Thank you all for making our stay so good!!!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Anmeldelser beskriver gjentatte ganger hotellet og rommene som svært rene og godt vedlikeholdte. Noen få nevner uoverensstemmelser i renholdet, for eksempel manglende bytte av håndklær eller sengetøy.

Relaterte gjesteomtaler

10

Joel

16. mars 2025

·

Overnattet 3 netter

Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.

Fantastic hotel, clean, friendly staff and only 10 minute walk to the main square. Would definitely recommend and will be staying there again.

8

David

29. aug. 2023

·

Overnattet 5 netter

The hotel is immaculately clean and looks great. A warm welcome awaits at reception. Rooms are a good size and bed extremely comfortable. It was a shame that a fault with my air conditioning occurred on the second night of my stay which was not fixed. I reported it on three separate occasions, each time it seemed like 'new news'. I was provided with a fan which did make the room a little room a little more tolerable. Breakfast - in the lovely cool, spacious restaurant - was excellent each morning.

The hotel is immaculately clean and looks great. A warm welcome awaits at reception. Rooms are a good size and bed extremely comfortable. It was a shame that a fault with my air conditioning occurred on the second night of my stay which was not fixed. I reported it on three separate occasions, each time it seemed like 'new news'. I was provided with a fan which did make the room a little room a little more tolerable. Breakfast - in the lovely cool, spacious restaurant - was excellent each morning.

10

Zaheer

11. feb. 2025

·

Overnattet 1 natt

Very clean room. Very polite staff.

Very clean room. Very polite staff.

10

Vivian

18. des. 2025

·

Overnattet 2 netter

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

10

Chun Yip

3. feb. 2026

·

Overnattet 1 natt

staff nice , room clean highly recommend

staff nice , room clean highly recommend

8

Hugues

27. des. 2025

·

Overnattet 3 netter

Spotless room, very clean.

Spotless room, very clean.

2

giuseppe

29. apr. 2025

·

Overnattet 4 netter

Personale reception scortese. Mancata sostituzione asciugamani e lenzuola sporche. Colazione senza dolci.

Personale reception scortese. Mancata sostituzione asciugamani e lenzuola sporche. Colazione senza dolci.

8

Lindsey

11. mars 2023

·

Overnattet 4 netter

Beautiful hotel although the tea/ coffee in our room was sparse. Tissues not replaced and mugs left dirty. Breakfast was good and lots of variety.

Beautiful hotel although the tea/ coffee in our room was sparse. Tissues not replaced and mugs left dirty. Breakfast was good and lots of variety.

10

James

6. nov. 2025

·

Overnattet 2 netter

The room was lovely, clean and fresh. The reception on check in and check out were amazing and so helpful.

The room was lovely, clean and fresh. The reception on check in and check out were amazing and so helpful.

10

Chun Yip

3. feb. 2026

·

Overnattet 1 natt

Room Clean , Staff very nice , breakfast fine Highly recommend

Room Clean , Staff very nice , breakfast fine Highly recommend

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne og generelt komfortable, med effektiv lydisolering som stenger det meste av trafikkstøy ute. Størrelsen varierer fra kompakte til romslige, og noen rom ut mot gaten rapporterer om støy fra trikken tidlig om morgenen. Designvalg på badet (f.eks. frostet glass eller delvise dusjvegger) deler meningene.

Relaterte gjesteomtaler

8

Leonardo

6. des. 2025

·

Overnattet 2 netter

Pristine new hotel, comfortably located by Krakow’s main station and a shopping mall, just a few steps from the old town. The staff is impeccable. Rooms are new and spotlessly clean. Breakfast is very good. Taxis and public transport are right at the door. Nice touch: a bagel as a farewell gift at checkout. Our room was on the 2nd floor, facing the main street, so some early‑morning tram and traffic noise was noticeable. The shower has a partial fixed glass—no door— so take care not to splash water onto the floor. Overall, a great stay that met our expectations. I’d return tomorrow, though next time I would likely request a room on the opposite side of the building.

Pristine new hotel, comfortably located by Krakow’s main station and a shopping mall, just a few steps from the old town. The staff is impeccable. Rooms are new and spotlessly clean. Breakfast is very good. Taxis and public transport are right at the door. Nice touch: a bagel as a farewell gift at checkout. Our room was on the 2nd floor, facing the main street, so some early‑morning tram and traffic noise was noticeable. The shower has a partial fixed glass—no door— so take care not to splash water onto the floor. Overall, a great stay that met our expectations. I’d return tomorrow, though next time I would likely request a room on the opposite side of the building.

10

Stephen

18. aug. 2024

·

Overnattet 2 netter

This was just a sightseeing trip to Krakow. The location was ideal for this since it was close to the old town and the train station is I wanted to go further out. The hotel is clean and modern. My only complaint was that the modern chairs were not verycomfable. I’m

This was just a sightseeing trip to Krakow. The location was ideal for this since it was close to the old town and the train station is I wanted to go further out. The hotel is clean and modern. My only complaint was that the modern chairs were not verycomfable. I’m

10

David

6. juli 2025

·

Overnattet 4 netter

Our room was neat and tidy. Plenty of power points and a wonderful air conditioning system. Beds were a little soft but still very comfortable. Breakfast was ok although the omlette lady could use some customer service training!

Our room was neat and tidy. Plenty of power points and a wonderful air conditioning system. Beds were a little soft but still very comfortable. Breakfast was ok although the omlette lady could use some customer service training!

10

Abbe

4. mai 2024

·

Overnattet 4 netter

Stayed in Krakow for four nights, really pleased to find that the hotel was directly opposite the shopping centre and train station. Friendly check in, room on first floor, triple glazed windows so no noise from trams. Windows opened enough to let in fresh air. Air con efficient which was a bonus as the outside temp was between 23-28c. Bedding was crisp white cotton which was very welcome Bathroom modern and super clean. Nice toiletries and towels. Breakfast buffet served in the restaurant/ bar area daily, plenty of choice catering for all nationalities. Hotel located a short walk through the park to the main central square and castle. Walkable to Jewish Quarter. Train straight to Salt Mines. Pick up from hotel for other booked sightseeing. Buses and trams close by. Would definitely recommend for its location, cleanliness and friendly hotel staff.

Stayed in Krakow for four nights, really pleased to find that the hotel was directly opposite the shopping centre and train station. Friendly check in, room on first floor, triple glazed windows so no noise from trams. Windows opened enough to let in fresh air. Air con efficient which was a bonus as the outside temp was between 23-28c. Bedding was crisp white cotton which was very welcome Bathroom modern and super clean. Nice toiletries and towels. Breakfast buffet served in the restaurant/ bar area daily, plenty of choice catering for all nationalities. Hotel located a short walk through the park to the main central square and castle. Walkable to Jewish Quarter. Train straight to Salt Mines. Pick up from hotel for other booked sightseeing. Buses and trams close by. Would definitely recommend for its location, cleanliness and friendly hotel staff.

10

Thomas

29. des. 2025

·

Overnattet 3 netter

Great location, no noise despite main street & central station - light and friendly

Great location, no noise despite main street & central station - light and friendly

10

Kerry

20. nov. 2025

·

Overnattet 3 netter

Tiny room and big breakfast in excellent central location across from a giant modern mall and the train station. The price was right, and I would happily stay there again.

Tiny room and big breakfast in excellent central location across from a giant modern mall and the train station. The price was right, and I would happily stay there again.

10

Vivian

18. des. 2025

·

Overnattet 2 netter

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

10

Carol Ann

27. mai 2025

·

Overnattet 5 netter

Really enjoyed our stay. Location is great. Room has plenty of storage, big safe, very clean, comfortable bed. Very quiet, didn’t hear any noise at night. Loved the design of the hotel, lobby. Breakfast does get busy as there are alot of tour groups staying here- go early if possible. Highly recommend.

Really enjoyed our stay. Location is great. Room has plenty of storage, big safe, very clean, comfortable bed. Very quiet, didn’t hear any noise at night. Loved the design of the hotel, lobby. Breakfast does get busy as there are alot of tour groups staying here- go early if possible. Highly recommend.

10

Stephan

23. feb. 2023

·

Overnattet 1 natt

Ich war in Zimmer 433, die Zimmerbilder sind aus dem Zimmer. Personal war sehr freundlich. Das Hotel liegt sehr günstig um die Innenstadt zu besuchen. Bett ist sehr bequem und das Bad angenehm ausgestattet.

Ich war in Zimmer 433, die Zimmerbilder sind aus dem Zimmer. Personal war sehr freundlich. Das Hotel liegt sehr günstig um die Innenstadt zu besuchen. Bett ist sehr bequem und das Bad angenehm ausgestattet.

8

Gary

28. apr. 2025

·

Overnattet 2 netter

Very good location. I did not like the frost glass wall of the bathroom. It will light up the whole room when you turn on the light at night.

Very good location. I did not like the frost glass wall of the bathroom. It will light up the whole room when you turn on the light at night.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet roses bredt for å være vennlig, profesjonelt og hjelpsomt, med smidig innsjekking og oppmerksomme detaljer. Noen gjester rapporterer om inkonsekvent service, uhøflighet, forvirring eller ekstra kostnader knyttet til depositum eller minibarfakturering.

Relaterte gjesteomtaler

10

Sophie

3. mai 2025

·

Overnattet 5 netter

Had an amazing time in krakow, we did loads of day trips eg auschwitz-birkenau, salt mines and zakpone and the thermal baths and alot of sightseeing. Weather was fantastic to. The hotel was really nice rooms were clean and were tidied everyday, the staff were brilliant and couldnt do enough for you. You have to paid a 110 pound deposit for the mini bar which they put back in ur bank after you leave if you dont have anything. The inhouse restaurant is expensive but very nice cheese board and lovely bottle of wine.

Had an amazing time in krakow, we did loads of day trips eg auschwitz-birkenau, salt mines and zakpone and the thermal baths and alot of sightseeing. Weather was fantastic to. The hotel was really nice rooms were clean and were tidied everyday, the staff were brilliant and couldnt do enough for you. You have to paid a 110 pound deposit for the mini bar which they put back in ur bank after you leave if you dont have anything. The inhouse restaurant is expensive but very nice cheese board and lovely bottle of wine.

10

James

8. feb. 2026

·

Overnattet 3 netter

Staff very polite and friendly. It was also the nicest smelling hotel I’ve ever been in!

Staff very polite and friendly. It was also the nicest smelling hotel I’ve ever been in!

10

Holly

24. des. 2023

·

Overnattet 3 netter

The team at the Mercure were extremely welcoming and helpful. I would absolutely recommend this hotel and would stay there again - Thank you to the Mercure team for a fantastic break and to Gregory.

The team at the Mercure were extremely welcoming and helpful. I would absolutely recommend this hotel and would stay there again - Thank you to the Mercure team for a fantastic break and to Gregory.

10

Abbe

4. mai 2024

·

Overnattet 4 netter

Stayed in Krakow for four nights, really pleased to find that the hotel was directly opposite the shopping centre and train station. Friendly check in, room on first floor, triple glazed windows so no noise from trams. Windows opened enough to let in fresh air. Air con efficient which was a bonus as the outside temp was between 23-28c. Bedding was crisp white cotton which was very welcome Bathroom modern and super clean. Nice toiletries and towels. Breakfast buffet served in the restaurant/ bar area daily, plenty of choice catering for all nationalities. Hotel located a short walk through the park to the main central square and castle. Walkable to Jewish Quarter. Train straight to Salt Mines. Pick up from hotel for other booked sightseeing. Buses and trams close by. Would definitely recommend for its location, cleanliness and friendly hotel staff.

Stayed in Krakow for four nights, really pleased to find that the hotel was directly opposite the shopping centre and train station. Friendly check in, room on first floor, triple glazed windows so no noise from trams. Windows opened enough to let in fresh air. Air con efficient which was a bonus as the outside temp was between 23-28c. Bedding was crisp white cotton which was very welcome Bathroom modern and super clean. Nice toiletries and towels. Breakfast buffet served in the restaurant/ bar area daily, plenty of choice catering for all nationalities. Hotel located a short walk through the park to the main central square and castle. Walkable to Jewish Quarter. Train straight to Salt Mines. Pick up from hotel for other booked sightseeing. Buses and trams close by. Would definitely recommend for its location, cleanliness and friendly hotel staff.

6

Dmytro

23. juni 2024

·

Overnattet 1 natt

I have booked this hotel for my parents and did not expect hotel will try to charge additional fees for "possible room bar usage". A little bit disappointed how it was handled...

I have booked this hotel for my parents and did not expect hotel will try to charge additional fees for "possible room bar usage". A little bit disappointed how it was handled...

4

Shannon-Jayde

11. mars 2025

·

Overnattet 2 netter

Hotel was lovely however there's a deposit you have to pay when you get there. I came home and they had charged my card the following day after me arriving back home and sent no courtesy message as to why. Absolutely do not feel comfortable that they are making charges to my card when I'm not even in the country let alone in the hotel. I now have a major cause for concern that they could now end up putting more random charges on my card without any reasoning.

Hotel was lovely however there's a deposit you have to pay when you get there. I came home and they had charged my card the following day after me arriving back home and sent no courtesy message as to why. Absolutely do not feel comfortable that they are making charges to my card when I'm not even in the country let alone in the hotel. I now have a major cause for concern that they could now end up putting more random charges on my card without any reasoning.

10

Annalisa

6. apr. 2024

·

Overnattet 4 netter

Excellent stay at this wonderful hotel. Staff amazing in every way, always helpful and went the extra mile with a walking map to town, bottled water and Easter treats in our room, even a traditional pretzel on check-out. Restaurant very good with attentive professional staff. Good location near the sights but not too noisy, tour meeting point and tram/trains just over the road. Wouldn't hesitate to book again.

Excellent stay at this wonderful hotel. Staff amazing in every way, always helpful and went the extra mile with a walking map to town, bottled water and Easter treats in our room, even a traditional pretzel on check-out. Restaurant very good with attentive professional staff. Good location near the sights but not too noisy, tour meeting point and tram/trains just over the road. Wouldn't hesitate to book again.

4

Odalys

4. aug. 2024

·

Overnattet 1 natt

This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. For such an elegant hotel you might think that going out an extra mile for customers would be the norm. Due to my disability one night it was impossible to go down to the restaurant for ice. While I requested assistance to deliver it the restaurant said it was not possible. Also, there was a charge of $6.00 US for 1/2 bucket of ice to be delivered to the room. Holiday Inn and Ibis hotel chain gave be better customer service and care during my stay. I do not recommend this hotel to Americans.

This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. For such an elegant hotel you might think that going out an extra mile for customers would be the norm. Due to my disability one night it was impossible to go down to the restaurant for ice. While I requested assistance to deliver it the restaurant said it was not possible. Also, there was a charge of $6.00 US for 1/2 bucket of ice to be delivered to the room. Holiday Inn and Ibis hotel chain gave be better customer service and care during my stay. I do not recommend this hotel to Americans.

10

Nigel

9. apr. 2024

·

Overnattet 4 netter

Staff were outstanding. I was in Krakow to celebrate my 60th birthday. I was presented with a bagful of goodies to help me celebrate. Rooms were very clean. The reception area is beautifully presented.

Staff were outstanding. I was in Krakow to celebrate my 60th birthday. I was presented with a bagful of goodies to help me celebrate. Rooms were very clean. The reception area is beautifully presented.

4

Odalys

4. aug. 2024

·

Overnattet 1 natt

This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. I do not recommend this hotel to Americans.

This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. I do not recommend this hotel to Americans.

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KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Eksepsjonelt praktisk: rett ved siden av Krakow Glowny stasjon og et stort kjøpesenter, og en enkel spasertur til gamlebyen og hovedattraksjonene, med trikk-, buss- og turbuss-henting i nærheten. Passer for reisende som ankommer sent eller reiser tidlig.

Relaterte gjesteomtaler

8

Leonardo

6. des. 2025

·

Overnattet 2 netter

Pristine new hotel, comfortably located by Krakow’s main station and a shopping mall, just a few steps from the old town. The staff is impeccable. Rooms are new and spotlessly clean. Breakfast is very good. Taxis and public transport are right at the door. Nice touch: a bagel as a farewell gift at checkout. Our room was on the 2nd floor, facing the main street, so some early‑morning tram and traffic noise was noticeable. The shower has a partial fixed glass—no door— so take care not to splash water onto the floor. Overall, a great stay that met our expectations. I’d return tomorrow, though next time I would likely request a room on the opposite side of the building.

Pristine new hotel, comfortably located by Krakow’s main station and a shopping mall, just a few steps from the old town. The staff is impeccable. Rooms are new and spotlessly clean. Breakfast is very good. Taxis and public transport are right at the door. Nice touch: a bagel as a farewell gift at checkout. Our room was on the 2nd floor, facing the main street, so some early‑morning tram and traffic noise was noticeable. The shower has a partial fixed glass—no door— so take care not to splash water onto the floor. Overall, a great stay that met our expectations. I’d return tomorrow, though next time I would likely request a room on the opposite side of the building.

10

George

19. mai 2025

·

Overnattet 2 netter

Perfect location just out in front of the train station! Don't look for a cab, you're already there! Welcome and departure gifts were appreciated.

Perfect location just out in front of the train station! Don't look for a cab, you're already there! Welcome and departure gifts were appreciated.

10

Andrew

22. juni 2025

·

Overnattet 5 netter

It was an ideal location. Just minutes walk from the Glowny station and only a short walk to old town. The room was nicely designed and decorated. I had the breakfast included option and it was a bargain. Lots of options and very delicious. Freindly staff upon welcome

It was an ideal location. Just minutes walk from the Glowny station and only a short walk to old town. The room was nicely designed and decorated. I had the breakfast included option and it was a bargain. Lots of options and very delicious. Freindly staff upon welcome

10

Thomas

29. des. 2025

·

Overnattet 3 netter

Great location, no noise despite main street & central station - light and friendly

Great location, no noise despite main street & central station - light and friendly

10

Pairoj

1. okt. 2024

·

Overnattet 4 netter

Perfect place to stay in Krakow for visiting old town. Across the street from Krakow main train station and few steps from tram stops and walkable to old town. Very good breakfast with selection that we still enjoyed after 4 days stay.

Perfect place to stay in Krakow for visiting old town. Across the street from Krakow main train station and few steps from tram stops and walkable to old town. Very good breakfast with selection that we still enjoyed after 4 days stay.

10

Christopher david

27. mai 2024

·

Overnattet 3 netter

Lovely hotel very modern, clean and in a great location. Directly opposite the mall and 10 min walk to the main square. Would highly recommend.

Lovely hotel very modern, clean and in a great location. Directly opposite the mall and 10 min walk to the main square. Would highly recommend.

10

Igor

12. mai 2025

·

Overnattet 1 natt

A very convenient location for a transit passenger, next to Krakow Central station and an excellent shopping mall. A walking distance from a historical Old Town.

A very convenient location for a transit passenger, next to Krakow Central station and an excellent shopping mall. A walking distance from a historical Old Town.

10

Andrew

18. nov. 2025

·

Overnattet 1 natt

Very convenient, right near train station which was great as we had a very late flight coming in

Very convenient, right near train station which was great as we had a very late flight coming in

10

Deepa

22. okt. 2023

·

Overnattet 3 netter

Excellent location and easily walkable to old town and key site seeing areas. Friendly staff who were very welcoming and clean rooms with good facilities Just opposite the train station and mall Perfect stop for a city break in Krakow

Excellent location and easily walkable to old town and key site seeing areas. Friendly staff who were very welcoming and clean rooms with good facilities Just opposite the train station and mall Perfect stop for a city break in Krakow

10

Yatchen

23. feb. 2025

·

Overnattet 3 netter

Great hotel and location in Krakow as close to airport and old town.

Great hotel and location in Krakow as close to airport and old town.

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KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten fremheves ofte for kvalitet, variasjon og smak, og hotellets restaurant er godt ansett av flere gjester. Ulempene inkluderer travle morgener, høyere priser på enkelte varer og noen blandede opplevelser med spesifikke retter eller service.

Relaterte gjesteomtaler

10

Richard

18. okt. 2023

·

Overnattet 5 netter

My favorite hotel in Poland. Everyone is very helpful kind hotel is clean and super convenient. Restaurant is good and the breakfast is extraordinary. This is the place I always stay in Kraków.

My favorite hotel in Poland. Everyone is very helpful kind hotel is clean and super convenient. Restaurant is good and the breakfast is extraordinary. This is the place I always stay in Kraków.

10

Lynne

15. feb. 2025

·

Overnattet 3 netter

The breakfast was elite level. Outstanding. If I could bottle the smell inside the hotel I would. It was amazing. The room was very clean. Bed so comfortable. Staff so friendly and cannot do enough for you. We will definitely be going back

The breakfast was elite level. Outstanding. If I could bottle the smell inside the hotel I would. It was amazing. The room was very clean. Bed so comfortable. Staff so friendly and cannot do enough for you. We will definitely be going back

8

Willi

10. juli 2025

·

Overnattet 4 netter

Frühstück und Parkgebühr überteuert.

Frühstück und Parkgebühr überteuert.

10

Niraj

7. mai 2025

·

Overnattet 2 netter

Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet

Great location (across the railway station and walking distance to old town). Wonderful breakfast buffet

10

Vivian

18. des. 2025

·

Overnattet 2 netter

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

Flott hotell sentralt i Krakow. Ligger midt mellom togstasjonen og gamlebyen. Veldig god frokost med stort utvalg. Hotellet er veldig godt vedlikeholdt og rent. Hyggelig og hjelpsom betjening. Rommene var romslige og godt utstyrt. God seng og stille.

10

Skye

8. sep. 2024

·

Overnattet 4 netter

Close to train station and great breakfast.

Close to train station and great breakfast.

10

Alden

16. okt. 2023

·

Overnattet 3 netter

Pros: -Conveniently located right across the street from Krakow Glowny and the Krakow Galleria -Decent sized room with a ton of electrical outlets -Storage thoughtfully organized -Bed comfortable -Great bathroom Cons: -Its a large, popular hotel. Breakfast got pretty brisk first thing in the morning (6:30).

Pros: -Conveniently located right across the street from Krakow Glowny and the Krakow Galleria -Decent sized room with a ton of electrical outlets -Storage thoughtfully organized -Bed comfortable -Great bathroom Cons: -Its a large, popular hotel. Breakfast got pretty brisk first thing in the morning (6:30).

2

giuseppe

29. apr. 2025

·

Overnattet 4 netter

Personale reception scortese. Mancata sostituzione asciugamani e lenzuola sporche. Colazione senza dolci.

Personale reception scortese. Mancata sostituzione asciugamani e lenzuola sporche. Colazione senza dolci.

10

Mehmet

10. juni 2025

·

Overnattet 4 netter

We stayed with my family for a holiday, it is a hotel close to the center and public transportation. It is clean but the comfort of the rooms is very low, many of the standard needs are not in the room. The breakfast is quite poor, the restaurant staff is not good.

We stayed with my family for a holiday, it is a hotel close to the center and public transportation. It is clean but the comfort of the rooms is very low, many of the standard needs are not in the room. The breakfast is quite poor, the restaurant staff is not good.

10

Maria

11. apr. 2023

·

Overnattet 3 netter

Mycket bra hotell med bra läge nära shoppingcenter och gamla stan. Fina, fräscha rum, bra service, rent och bra frukost. Inget alls att klaga på. Förutom möjlig att frukostkocken inte var världsbäst på att göra omelett (den var torr och överstekt).

Mycket bra hotell med bra läge nära shoppingcenter och gamla stan. Fina, fräscha rum, bra service, rent och bra frukost. Inget alls att klaga på. Förutom möjlig att frukostkocken inte var världsbäst på att göra omelett (den var torr och överstekt).

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8

Travis

for 2 uker siden

·

Overnattet 4 netter

Easy parking. Laundry was good but spendy. Even got some unwanted extra socks out of it. Junior suite was nice. Typically I wouldn’t rate a hotel on the tv choices but I’ve been in Poland for two weeks and every hotel had at least one channel of US Open tennis on. one had two. This had the worst selection of channels. No tennis but hours of CNN intl and some French news in English.

Easy parking. Laundry was good but spendy. Even got some unwanted extra socks out of it. Junior suite was nice. Typically I wouldn’t rate a hotel on the tv choices but I’ve been in Poland for two weeks and every hotel had at least one channel of US Open tennis on. one had two. This had the worst selection of channels. No tennis but hours of CNN intl and some French news in English.

10

Anjelo

for 4 uker siden

·

Overnattet 1 natt

Couldn’t fault it, perfect for our stay ⭐️⭐️⭐️⭐️⭐️

Couldn’t fault it, perfect for our stay ⭐️⭐️⭐️⭐️⭐️

10

thierry

for 4 uker siden

·

Overnattet 1 natt

Parfait et bien situé Personnel bilingue

Parfait et bien situé Personnel bilingue

10

ILAN

for 4 uker siden

·

Overnattet 3 netter

Everything was perfect for us

Everything was perfect for us

8

Daniella

16. aug. 2026

·

Overnattet 3 netter

Super venligt personale og go morgenmad.

Super venligt personale og go morgenmad.

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