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Residence Inn by Marriott Dallas Plano/Richardson

113 $US

/nuit

Moyenne pour septembre

Residence Inn by Marriott Dallas Plano/Richardson - Image 1

Residence Inn by Marriott Dallas Plano/Richardson - Chambre

Residence Inn by Marriott Dallas Plano/Richardson - Chambre

Residence Inn by Marriott Dallas Plano/Richardson - Réception

Residence Inn by Marriott Dallas Plano/Richardson - Piscine

Prix pour Residence Inn by Marriott Dallas Plano/Richardson

Sélectionnez les dates pour voir les prix et les disponibilités

113 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Residence Inn by Marriott Dallas Plano/Richardson, les prix par nuit s'élèvent en moyenne à 95 $US pendant le mois le moins cher (janvier) et à 143 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Residence Inn by Marriott Dallas Plano/Richardson selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	95 $US
février	95 $US
mars	102 $US
avril	100 $US
mai	113 $US
juin	140 $US
juillet	143 $US
août	125 $US
septembre	113 $US
octobre	124 $US
novembre	114 $US
décembre	102 $US

Le plus cher : juillet (env. 143 $US)

Le moins cher : janvier (env. 95 $US)

À propos de cet établissement

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit...

Équipements

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, une aire de pique-nique et des barbecues.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Pour combler tous vos petits creux, Residence Inn by Marriott Dallas Plano/Richardson vous propose un snack bar/épicerie fine. Un petit déjeuner buffet gratuit est servi en semaine de 06 h 30 à 09 h 30 et le week-end de 07 h 00 à 10 h 00.

Chambres

Passez un séjour comme il se doit dans une des 129 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et une plaque de cuisson. Votre lit est préparé avec de la literie de qualité supérieure et toutes les chambres sont équipées d'un canapé-lit double. Une télévision LCD 43 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un bureau et un coin salon séparé, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

Plano et ses environs ne manquent pas de choses à découvrir : Residence Inn by Marriott Dallas Plano/Richardson vous fait profiter d'un séjour au cœur du quartier d'affaires et se trouve à moins de 15 minutes en voiture de Galleria Dallas et University of Texas at Dallas (université du Texas à Dallas). Cet hôtel se trouve à 21,8 km de Southern Methodist University (SMU) et à 18,6 km de Northpark Center.

À proximité

CityLine(0.9 miles)
Eisemann Center for the Performing Arts(1.7 miles)
Pecan Hollow Golf Course(1.7 miles)
Methodist Hospital Campus for Continuing Care(2.4 miles)
Breckinridge Park(3.8 miles)
Oak Point Park & Nature Preserve(3.9 miles)
The Main Event(4.4 miles)
University of Texas at Dallas (université du Texas à Dallas)(4.6 miles)
Adventure Landing(4.8 miles)
Firewheel Golf Park (ensemble de parcours de golf)(5.4 miles)
Plano Convention Center (centre de congrès)(5.6 miles)
Curtis Culwell Center(5.6 miles)
Parc aquatique Hawaiian Falls Garland(6 miles)
The Courses at Watters Creek (parcours de golf)(6.1 miles)
Baylor Scott & White The Heart Hospital(6.7 miles)
Aéroport Love Field (DAL)(16.2 miles)
Aéroport international de Dallas-Fort Worth (DFW)(23.5 miles)
Dallas-Fort Worth Intl. Airport (DFW)(33 miles)

Parking
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Piscine extérieure

Emplacement

1705 East President George Bush Highway, Plano, Texas, États-Unis d’Amérique

CityLine (0.9 miles)

Eisemann Center for the Performing Arts (1.7 miles)

Pecan Hollow Golf Course (1.7 miles)

Methodist Hospital Campus for Continuing Care (2.4 miles)

Breckinridge Park (3.8 miles)

Oak Point Park & Nature Preserve (3.9 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Suite, 1 très grand lit et 1 canapé-lit

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

572 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

6

Suite Studio, 1 très grand lit et 1 canapé-lit (Hearing Accessible)

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

430 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

5

Suite Studio, 1 très grand lit et 1 canapé-lit (Mobility Accessible, Tub)

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

430 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

5

Suite Studio, 1 très grand lit et 1 canapé-lit (Mobility Accessible, Roll-In Shower)

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

430 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

6

Suite Studio, 1 très grand lit et 1 canapé-lit

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

430 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

5

Suite Studio, 1 très grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-In Shwr)

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

430 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

Avis des voyageurs sur Residence Inn by Marriott Dallas Plano/Richardson

8.8

Fabuleux

Basé sur 573 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Residence Inn by Marriott Dallas Plano/Richardson, les clients soulignent l'espace et le calme des suites, équipées de cuisines pratiques et bénéficiant d'un personnel accueillant. Cependant, des problèmes récurrents sont signalés, notamment des lacunes en matière de propreté, des problèmes d'entretien et d'électroménager occasionnels, une qualité de petit-déjeuner inégale, des frais de stationnement imprévus et une expérience variable à la réception.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Residence Inn by Marriott Dallas Plano/Richardson, les clients soulignent l'espace et le calme des suites, équipées de cuisines pratiques et bénéficiant d'un personnel accueillant. Cependant, des problèmes récurrents sont signalés, notamment des lacunes en matière de propreté, des problèmes d'entretien et d'électroménager occasionnels, une qualité de petit-déjeuner inégale, des frais de stationnement imprévus et une expérience variable à la réception.

L'établissement est idéalement situé à proximité des autoroutes, des commerces et des restaurants, bien qu'il soit parfois difficile de le distinguer d'un autre Residence Inn à proximité. Attendez-vous à des suites pratiques pour les longs séjours, offrant un bon niveau de confort mais une expérience globale variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient la salle de sport et l'un d'eux a mentionné une laverie. Plusieurs notent un parking payant, quotidiennement ou "volontaire", et un commentaire fait état de pannes d'ascenseur.

Avis de voyageur à ce sujet

8

PERVEZ

21 mai 2024

·

A séjourné 3 nuits

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

10

Rhonda

14 oct. 2024

·

A séjourné 3 nuits

I enjoyed staying here, the place was very clean the staff was very nice and they also have breakfast every morning as well as a laundry room. If I ever go back to Texas I will definitely choose this hotel again. Great experience you won’t be disappointed.

I enjoyed staying here, the place was very clean the staff was very nice and they also have breakfast every morning as well as a laundry room. If I ever go back to Texas I will definitely choose this hotel again. Great experience you won’t be disappointed.

6

Gerald S

16 mars 2024

·

BE AWARE, there is a "voluntary" daily parking fee that is not disclosed but added to your final bill. It was explained to us that it is to pay for the parking garage next door, for the Marriott. We obviously opted out, did not leave a good impression at all.

BE AWARE, there is a "voluntary" daily parking fee that is not disclosed but added to your final bill. It was explained to us that it is to pay for the parking garage next door, for the Marriott. We obviously opted out, did not leave a good impression at all.

10

Monica

6 mars 2024

·

A séjourné 1 nuit

The gym was very nice. And we also enjoyed the breakfast and clean room. We had a great stay. Thank you.

The gym was very nice. And we also enjoyed the breakfast and clean room. We had a great stay. Thank you.

10

Erica

23 nov. 2024

·

A séjourné 1 nuit

This hotel is very nice. The room had everything i needed. The breakfast was delicious and the gym was great for a hotel

This hotel is very nice. The room had everything i needed. The breakfast was delicious and the gym was great for a hotel

4

Skylar

27 juil. 2025

·

A séjourné 2 nuits

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point. They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay. I wouldn’t stay again, especially considering what I paid.

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point. They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay. I wouldn’t stay again, especially considering what I paid.

2

Luis

23 août 2024

·

A séjourné 1 nuit

I wanted to bring to your attention several issues we experienced during our recent stay at your property. Unfortunately, the elevators were out of service for nearly three days, which significantly impacted our stay, particularly as my wife has heart conditions that make climbing stairs difficult. Despite this inconvenience, the front desk did not offer any compensation. Additionally, one of the rooms we rented had a non-functional TV, and the other room’s HVAC system failed to cool the room properly, making our stay uncomfortable. When we checked out, the manager was unavailable to address our concerns or to extend any gesture of goodwill. This experience was quite disappointing, especially considering the standards we have come to expect from Marriott. I hope you can address these issues and prevent them from happening to future guests.

I wanted to bring to your attention several issues we experienced during our recent stay at your property. Unfortunately, the elevators were out of service for nearly three days, which significantly impacted our stay, particularly as my wife has heart conditions that make climbing stairs difficult. Despite this inconvenience, the front desk did not offer any compensation. Additionally, one of the rooms we rented had a non-functional TV, and the other room’s HVAC system failed to cool the room properly, making our stay uncomfortable. When we checked out, the manager was unavailable to address our concerns or to extend any gesture of goodwill. This experience was quite disappointing, especially considering the standards we have come to expect from Marriott. I hope you can address these issues and prevent them from happening to future guests.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont variables : plusieurs clients ont signalé des salles de bains sales, des canapés ou des draps tachés, des poils d'animaux et des zones négligées, tandis que d'autres ont trouvé les chambres propres. Des problèmes d'entretien ont également été soulevés, concernant la climatisation, les appareils de cuisine, la télévision et le lave-vaisselle.

Avis de voyageur à ce sujet

6

Sahara

17 oct. 2023

·

A séjourné 1 nuit

We used the pull out sofa bed during our stay. It was clear that the cleaning staff has neglected to clean below the cushions when it isn’t used as a bed.

We used the pull out sofa bed during our stay. It was clear that the cleaning staff has neglected to clean below the cushions when it isn’t used as a bed.

4

Vanessa

16 mars 2025

·

A séjourné 2 nuits

Checked it around 4:30 on friday after a couple hours i asked staff for a fan due to the room not cooling off. By 10:30 we had to pack all our belonging and be transferred to another rooom due to the room not cooling off. Once transferred we notice Saturday that the microwave did not work. And come 2am sunday morning the AC in our new room stopped working. Staff was friendly and helpful but this facility definitely needs some upgrades. The sofa bed that my kids slept on had so many unknown stains on top of that the bed was so hard i had to ask for multiple blankets to soften the bed up for them. Over i was dissatisfied with my over all stay at this location.

Checked it around 4:30 on friday after a couple hours i asked staff for a fan due to the room not cooling off. By 10:30 we had to pack all our belonging and be transferred to another rooom due to the room not cooling off. Once transferred we notice Saturday that the microwave did not work. And come 2am sunday morning the AC in our new room stopped working. Staff was friendly and helpful but this facility definitely needs some upgrades. The sofa bed that my kids slept on had so many unknown stains on top of that the bed was so hard i had to ask for multiple blankets to soften the bed up for them. Over i was dissatisfied with my over all stay at this location.

8

Michael

15 juin 2025

·

A séjourné 1 nuit

There were a few spots in the bathroom that were dirty. The back of the bathroom door had stuff on it and I cleaned whatever it was off of it. There was also something on the side of the sink that I cleaned off with a rag. Other than that we had a good stay and experience.

There were a few spots in the bathroom that were dirty. The back of the bathroom door had stuff on it and I cleaned whatever it was off of it. There was also something on the side of the sink that I cleaned off with a rag. Other than that we had a good stay and experience.

6

James

25 oct. 2023

·

A séjourné 3 nuits

Shower booth and the bathroom floor was not clean.

Shower booth and the bathroom floor was not clean.

4

Gwendolyn

29 mai 2023

·

A séjourné 2 nuits

Room was not clean at checkin, we were gone all day and it still wasn’t clean when we returned. The shower was especially bad photos of it are attachéd this was old grime and mildew

Room was not clean at checkin, we were gone all day and it still wasn’t clean when we returned. The shower was especially bad photos of it are attachéd this was old grime and mildew

8

Dennis

30 janv. 2024

·

A séjourné 1 nuit

Excellent staff. Remodeled rooms, but showing a few structural opportunities, due to the properties age. Dishwasher did not work in the room. Overall a good stay and would recommend to others.

Excellent staff. Remodeled rooms, but showing a few structural opportunities, due to the properties age. Dishwasher did not work in the room. Overall a good stay and would recommend to others.

6

Baili

27 juin 2025

·

A séjourné 2 nuits

The space was great. However the room was not particularly clean, hair in the shower and make up or something splattered on the wall. Kitchen cabinets were dirty and the sink stunk every time you ran water. On top of that the cook top and fridge did not work. When I called, I was told to flip the breaker. The fridge came on but the cooktop never worked. When we left the next day and came back the fridge was off again and all our cold stuff was no longer cold. We pulled out our sofa bed and old dirty linens were still in the bed. The front desk told me “I’ll put in a note but housekeeping isn’t here today”. Not exactly the experience I was hoping for. Also note that deep in the details you get charged daily for parking. The king bed was comfortable and clean.

The space was great. However the room was not particularly clean, hair in the shower and make up or something splattered on the wall. Kitchen cabinets were dirty and the sink stunk every time you ran water. On top of that the cook top and fridge did not work. When I called, I was told to flip the breaker. The fridge came on but the cooktop never worked. When we left the next day and came back the fridge was off again and all our cold stuff was no longer cold. We pulled out our sofa bed and old dirty linens were still in the bed. The front desk told me “I’ll put in a note but housekeeping isn’t here today”. Not exactly the experience I was hoping for. Also note that deep in the details you get charged daily for parking. The king bed was comfortable and clean.

10

Agnes

26 mars 2024

·

A séjourné 4 nuits

Great stay, staff is very courteous. Room is spacious. Only issue was that there were lots of dog hairs in the room on the sofa, the chair and the carpet.

Great stay, staff is very courteous. Room is spacious. Only issue was that there were lots of dog hairs in the room on the sofa, the chair and the carpet.

4

Skylar

27 juil. 2025

·

A séjourné 2 nuits

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point. They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay. I wouldn’t stay again, especially considering what I paid.

The room wasn’t clean. The couch and bench had several questionable stains that made us not want to sit on them. The bathroom counter, nightstands, and walls had crusty spots on them that had not been wiped away. Dried urine was left on the toilet seat. Food from a previous guest was left in the freezer. Blood stains were on the comforter and sheet, and were not sure they had been washed previously, but it didn’t appear they had. The sheet kept coming off of the bed and I woke up laying on the bare, uncovered mattress at one point. They charge $3.87 per night for parking and don’t build it into the fee shown on Hotels.com but instead bill you after the stay. I wouldn’t stay again, especially considering what I paid.

2

Luis

23 août 2024

·

A séjourné 1 nuit

I wanted to bring to your attention several issues we experienced during our recent stay at your property. Unfortunately, the elevators were out of service for nearly three days, which significantly impacted our stay, particularly as my wife has heart conditions that make climbing stairs difficult. Despite this inconvenience, the front desk did not offer any compensation. Additionally, one of the rooms we rented had a non-functional TV, and the other room’s HVAC system failed to cool the room properly, making our stay uncomfortable. When we checked out, the manager was unavailable to address our concerns or to extend any gesture of goodwill. This experience was quite disappointing, especially considering the standards we have come to expect from Marriott. I hope you can address these issues and prevent them from happening to future guests.

I wanted to bring to your attention several issues we experienced during our recent stay at your property. Unfortunately, the elevators were out of service for nearly three days, which significantly impacted our stay, particularly as my wife has heart conditions that make climbing stairs difficult. Despite this inconvenience, the front desk did not offer any compensation. Additionally, one of the rooms we rented had a non-functional TV, and the other room’s HVAC system failed to cool the room properly, making our stay uncomfortable. When we checked out, the manager was unavailable to address our concerns or to extend any gesture of goodwill. This experience was quite disappointing, especially considering the standards we have come to expect from Marriott. I hope you can address these issues and prevent them from happening to future guests.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses, calmes et bien aménagées, avec des cuisines et de grandes douches très appréciées. Quelques personnes ont noté des différences entre le type de chambre réservé et les photos présentées dans l'annonce.

Avis de voyageur à ce sujet

8

PERVEZ

21 mai 2024

·

A séjourné 3 nuits

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

10

Diana

28 janv. 2024

·

A séjourné 1 nuit

Spacious room with a lot of amnesties

Spacious room with a lot of amnesties

8

Richard

31 janv. 2025

·

A séjourné 2 nuits

The hotel is very nice, easy to get to and the rooms are spacious and quiet. I only have one complaint - the breakfast. It was pretty bare and basic. Not very much offered. I was really disappointed in comparing it to the Hyatt Place in Garland that I usually stay. I like the hotel accommodations better than Hyatt, but that breakfast could be a deal breaker.

The hotel is very nice, easy to get to and the rooms are spacious and quiet. I only have one complaint - the breakfast. It was pretty bare and basic. Not very much offered. I was really disappointed in comparing it to the Hyatt Place in Garland that I usually stay. I like the hotel accommodations better than Hyatt, but that breakfast could be a deal breaker.

10

Lauren

23 déc. 2024

·

A séjourné 2 nuits

I really loved the kitchen and living area. It had everything you needed, and the hotel overall was clean and updated. The bathroom was lovely as well. The breakfast was warm and fresh, and the kitchen staff kept it clean and stocked for the guests.

I really loved the kitchen and living area. It had everything you needed, and the hotel overall was clean and updated. The bathroom was lovely as well. The breakfast was warm and fresh, and the kitchen staff kept it clean and stocked for the guests.

10

Johnathan

17 févr. 2025

·

A séjourné 1 nuit

Clean and quiet nice stay

Clean and quiet nice stay

10

Jamie

2 déc. 2024

·

A séjourné 1 nuit

Very good "stay-cation" for weekend get away. Close to good restaurants and the room was Excellent.

Very good "stay-cation" for weekend get away. Close to good restaurants and the room was Excellent.

10

Laura

1 nov. 2024

·

A séjourné 2 nuits

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

8

David

19 oct. 2024

·

A séjourné 1 nuit

Nice hotel that was easily accessible. It's just a little ways from Central Expressway (75) on the George Bush Turnpike. My only complaint was the picture of the room on Expedia was not the room I received. I was expecting a two room suite and that's not what we received. I am an early riser while my wife likes to sleep in. I had hoped to do some work in the other room while my wife was sleeping in the bedroom part. I had to leave the room and go to the hotel lobby. Not the worst thing, of course, but I would have stayed somewhere else had I known the room we'd be getting would not have a door separating the bedroom with from another room.

Nice hotel that was easily accessible. It's just a little ways from Central Expressway (75) on the George Bush Turnpike. My only complaint was the picture of the room on Expedia was not the room I received. I was expecting a two room suite and that's not what we received. I am an early riser while my wife likes to sleep in. I had hoped to do some work in the other room while my wife was sleeping in the bedroom part. I had to leave the room and go to the hotel lobby. Not the worst thing, of course, but I would have stayed somewhere else had I known the room we'd be getting would not have a door separating the bedroom with from another room.

10

Tarsha

27 mai 2024

·

A séjourné 2 nuits

This was a very nice property, with friendly staff and a very comfortable room.

This was a very nice property, with friendly staff and a very comfortable room.

10

Maylynn

17 juil. 2025

·

A séjourné 3 nuits

Clean. Room layout was efficient. Large shower is a plus. Swivel tv is always nice. Kitchenette area is convenient and fridge is a decent size.

Clean. Room layout was efficient. Large shower is a plus. Swivel tv is always nice. Kitchenette area is convenient and fridge is a decent size.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : beaucoup louent le personnel accueillant et attentionné, ainsi que les membres de l'équipe qui se distinguent, mais d'autres font état de longues attentes à la réception, de frustrations liées à la facturation ou au remboursement, et d'un personnel impoli ou indisponible.

Avis de voyageur à ce sujet

10

Berta

3 nov. 2024

·

A séjourné 1 nuit

Great and friendly staff. Breakfast was really good. Our stay was nice.

Great and friendly staff. Breakfast was really good. Our stay was nice.

6

Maryanne

20 mars 2025

·

A séjourné 3 nuits

Christine the Assist Manager is very unprofessional. We asked her why didn’t our room get cleaned. She replied with a really bad attitude totally unacceptable. This was my 2nd stay at this hotel and I WILL NOT be rebooking. We are here for a death mad she was very cold.

Christine the Assist Manager is very unprofessional. We asked her why didn’t our room get cleaned. She replied with a really bad attitude totally unacceptable. This was my 2nd stay at this hotel and I WILL NOT be rebooking. We are here for a death mad she was very cold.

8

Michelle

4 mai 2025

·

A séjourné 3 nuits

The room was clean & the bed was soft but thats about all. The lady who was there at checkin was fantastic, the overnight person was rude & acted like we were interrupting her. I purchased the room for my son & his new baby and wife. He is military & just got back from 3 yrs overseas. They had just spent 30 hours on multiple flights & it was 2 am by the time we got them in their room and settled. They were exhausted but starving & bought microwave meals from the lobby to eat. Cost them the price of a fancy restaurant. When we went to use their microwave to heat it up, it wasn’t working. I went down to speak with the person at the desk. She was very rude and just acted like I was interrupting her personal phone call she was on. I explained the situation and asked if someone could come look at it or if we could please get another room. She didn’t even attempt to come up to the desk, she barely stepped out of her office area and immediately said no. They didn’t have maintenance available until morning, ok, understandable. No, they didn’t have any other rooms available, even though she didn’t even attempt to check the computer to confirm it. She did offer to heat the food for me in their employee kitchen but I couldn’t be there to see her do this. She was also very rude to my son and dil when they purchased the food. She clearly is only there for a paycheck and cares nothing about the customers or her job. We will never stay here & would recommend that you don’t either.

The room was clean & the bed was soft but thats about all. The lady who was there at checkin was fantastic, the overnight person was rude & acted like we were interrupting her. I purchased the room for my son & his new baby and wife. He is military & just got back from 3 yrs overseas. They had just spent 30 hours on multiple flights & it was 2 am by the time we got them in their room and settled. They were exhausted but starving & bought microwave meals from the lobby to eat. Cost them the price of a fancy restaurant. When we went to use their microwave to heat it up, it wasn’t working. I went down to speak with the person at the desk. She was very rude and just acted like I was interrupting her personal phone call she was on. I explained the situation and asked if someone could come look at it or if we could please get another room. She didn’t even attempt to come up to the desk, she barely stepped out of her office area and immediately said no. They didn’t have maintenance available until morning, ok, understandable. No, they didn’t have any other rooms available, even though she didn’t even attempt to check the computer to confirm it. She did offer to heat the food for me in their employee kitchen but I couldn’t be there to see her do this. She was also very rude to my son and dil when they purchased the food. She clearly is only there for a paycheck and cares nothing about the customers or her job. We will never stay here & would recommend that you don’t either.

10

Galyn

16 juil. 2025

·

A séjourné 2 nuits

I came to Dallas for my best friend’s funeral. I left my phone in Florida. It’s so hard to do anything without your phone … no contacts, banking, messaging, email, passwords. Lupita was at the desk when I checked in, I don’t know what I would have done without her. She fielded a couple phone calls, helped me with the hotel computer (I couldn’t access any of my personal accounts without my cellphone to receive authentication codes); she was a great supporter. (The woman who came in the next day was almost evil, wouldn’t even call a taxi for me). The room was great, amenities great, Lupita fantastic. And the bunnies in the back in the evening were adorable!

I came to Dallas for my best friend’s funeral. I left my phone in Florida. It’s so hard to do anything without your phone … no contacts, banking, messaging, email, passwords. Lupita was at the desk when I checked in, I don’t know what I would have done without her. She fielded a couple phone calls, helped me with the hotel computer (I couldn’t access any of my personal accounts without my cellphone to receive authentication codes); she was a great supporter. (The woman who came in the next day was almost evil, wouldn’t even call a taxi for me). The room was great, amenities great, Lupita fantastic. And the bunnies in the back in the evening were adorable!

10

Stephen

8 avr. 2024

·

A séjourné 2 nuits

We liked the Asst GM, Joyce Asher. She was always smiling and helpful when I asked my questions. Having employees such as Joyce makes people want to return.

We liked the Asst GM, Joyce Asher. She was always smiling and helpful when I asked my questions. Having employees such as Joyce makes people want to return.

10

Stephen

2 mai 2024

·

A séjourné 1 nuit

Joyce and Yasmeen are very helpful. Joyce is the epitome of customer service the way it should be. I might try to recruit her. Jk

Joyce and Yasmeen are very helpful. Joyce is the epitome of customer service the way it should be. I might try to recruit her. Jk

10

SUSIE

8 juin 2025

·

A séjourné 1 nuit

Short and sweet! Took maybe a minute to check in!

Short and sweet! Took maybe a minute to check in!

4

Kevin

14 nov. 2024

·

A séjourné 2 nuits

Staff never there. Waited 20 minutes to check in. Kitchen appliances didn't work, staff could care less. Minimum breakfast, staff was rude. Off our list to stay there again.

Staff never there. Waited 20 minutes to check in. Kitchen appliances didn't work, staff could care less. Minimum breakfast, staff was rude. Off our list to stay there again.

10

Stephen

6 nov. 2024

·

A séjourné 2 nuits

Joyce is the main reason people like this RI. She is friendly and provides the best servuce

Joyce is the main reason people like this RI. She is friendly and provides the best servuce

4

Charlette

17 nov. 2025

·

A séjourné 2 nuits

I had prepaid my stay with Hotels.com. Then was charged again a 2nd time upon check- in, thinking I was just inserting my card for incidentals. The staff was nice and said the mistake was made on hotels.coms end. The incident made me stressed, worrying if the money would be refunded to my card. They really didn’t believe me at first but I showed them my receipt from Hotels.com and showed them tge alert my phone had received from their hotel. I also had to wait 5-7 minutes upon arrival because the girl behind the desk said she was new and didn’t know how to do check ins yet, she made a call to someone but it still took 5-7 mins before two people who were able to help to arrive, don’t know why someone was left to run the front desk with no knowledge on how to check-in someone. I really thought that is how the mistake had been made that caused me to be charged a second time for my stay. Warning to people, make sure this doesn’t happen to you, I was lucky because I caught it when my phone alerted me to the 2nd charge to my card. This probably will change how I book a hotel in the future and where. Yes the money was refunded to my card.

I had prepaid my stay with Hotels.com. Then was charged again a 2nd time upon check- in, thinking I was just inserting my card for incidentals. The staff was nice and said the mistake was made on hotels.coms end. The incident made me stressed, worrying if the money would be refunded to my card. They really didn’t believe me at first but I showed them my receipt from Hotels.com and showed them tge alert my phone had received from their hotel. I also had to wait 5-7 minutes upon arrival because the girl behind the desk said she was new and didn’t know how to do check ins yet, she made a call to someone but it still took 5-7 mins before two people who were able to help to arrive, don’t know why someone was left to run the front desk with no knowledge on how to check-in someone. I really thought that is how the mistake had been made that caused me to be charged a second time for my stay. Warning to people, make sure this doesn’t happen to you, I was lucky because I caught it when my phone alerted me to the 2nd charge to my card. This probably will change how I book a hotel in the future and where. Yes the money was refunded to my card.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'établissement est idéalement situé à proximité des autoroutes principales, des commerces et des restaurants, et de nombreux clients ont apprécié le calme malgré la proximité des routes. Certains avertissent qu'il existe deux Residence Inns de noms similaires dans le quartier, ce qui peut prêter à confusion.

Avis de voyageur à ce sujet

8

PERVEZ

21 mai 2024

·

A séjourné 3 nuits

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

Close to highway with a good parking saved us some precious time for our limited stay of 3 days for a wedding since we flew from Montreal, Canada. Property was clean and quite.

8

Laura

27 août 2023

·

A séjourné 2 nuits

Beware- there are two Residence Inns in Richardson/Plano and both are adjacent to GBT. it creates confusion for the guests. I’m told that mixing up locations happens regularly so why not fix this with a slight name change. Despite my frustration the room was lovely and met my needs.

Beware- there are two Residence Inns in Richardson/Plano and both are adjacent to GBT. it creates confusion for the guests. I’m told that mixing up locations happens regularly so why not fix this with a slight name change. Despite my frustration the room was lovely and met my needs.

8

Javed

2 juil. 2024

·

A séjourné 2 nuits

Location was convenient with regards to the purpose of our trip

Location was convenient with regards to the purpose of our trip

10

David

16 mars 2025

·

A séjourné 4 nuits

Property was nice a d covenant to the highway and close to shopping breakfast was also out standing

Property was nice a d covenant to the highway and close to shopping breakfast was also out standing

10

Jamie

2 déc. 2024

·

A séjourné 1 nuit

Very good "stay-cation" for weekend get away. Close to good restaurants and the room was Excellent.

Very good "stay-cation" for weekend get away. Close to good restaurants and the room was Excellent.

10

Laura

1 nov. 2024

·

A séjourné 2 nuits

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

8

David

19 oct. 2024

·

A séjourné 1 nuit

Nice hotel that was easily accessible. It's just a little ways from Central Expressway (75) on the George Bush Turnpike. My only complaint was the picture of the room on Expedia was not the room I received. I was expecting a two room suite and that's not what we received. I am an early riser while my wife likes to sleep in. I had hoped to do some work in the other room while my wife was sleeping in the bedroom part. I had to leave the room and go to the hotel lobby. Not the worst thing, of course, but I would have stayed somewhere else had I known the room we'd be getting would not have a door separating the bedroom with from another room.

Nice hotel that was easily accessible. It's just a little ways from Central Expressway (75) on the George Bush Turnpike. My only complaint was the picture of the room on Expedia was not the room I received. I was expecting a two room suite and that's not what we received. I am an early riser while my wife likes to sleep in. I had hoped to do some work in the other room while my wife was sleeping in the bedroom part. I had to leave the room and go to the hotel lobby. Not the worst thing, of course, but I would have stayed somewhere else had I known the room we'd be getting would not have a door separating the bedroom with from another room.

10

Marwan

18 août 2024

·

A séjourné 2 nuits

Close to mao. Areas

Close to mao. Areas

10

Verlyn

13 sept. 2023

·

A séjourné 4 nuits

Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.

Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.

10

Marwan

18 août 2024

·

A séjourné 2 nuits

Close to main areas and highway

Close to main areas and highway

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis sur le petit-déjeuner sont mitigés, allant de basique ou minimal à chaud et bien garni, avec plusieurs compliments pour l'employé qui s'en occupe. La qualité et la variété globales varient d'un jour à l'autre.

Avis de voyageur à ce sujet

10

Hao

18 nov. 2025

·

A séjourné 2 nuits

normal continental breakfast, no complaint

normal continental breakfast, no complaint

10

Berta

3 nov. 2024

·

A séjourné 1 nuit

Great and friendly staff. Breakfast was really good. Our stay was nice.

Great and friendly staff. Breakfast was really good. Our stay was nice.

10

Nestor

29 mai 2025

·

A séjourné 2 nuits

Loved the room comfort and cleanliness. Breakfast not so much

Loved the room comfort and cleanliness. Breakfast not so much

8

Richard

31 janv. 2025

·

A séjourné 2 nuits

The hotel is very nice, easy to get to and the rooms are spacious and quiet. I only have one complaint - the breakfast. It was pretty bare and basic. Not very much offered. I was really disappointed in comparing it to the Hyatt Place in Garland that I usually stay. I like the hotel accommodations better than Hyatt, but that breakfast could be a deal breaker.

The hotel is very nice, easy to get to and the rooms are spacious and quiet. I only have one complaint - the breakfast. It was pretty bare and basic. Not very much offered. I was really disappointed in comparing it to the Hyatt Place in Garland that I usually stay. I like the hotel accommodations better than Hyatt, but that breakfast could be a deal breaker.

10

Lauren

23 déc. 2024

·

A séjourné 2 nuits

I really loved the kitchen and living area. It had everything you needed, and the hotel overall was clean and updated. The bathroom was lovely as well. The breakfast was warm and fresh, and the kitchen staff kept it clean and stocked for the guests.

I really loved the kitchen and living area. It had everything you needed, and the hotel overall was clean and updated. The bathroom was lovely as well. The breakfast was warm and fresh, and the kitchen staff kept it clean and stocked for the guests.

10

Laura

1 nov. 2024

·

A séjourné 2 nuits

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

Liked having a kitchen and separate seating area. Free breakfast was good and even though hotel was on highway you couldn’t hear the traffic once inside.

10

Erica

23 nov. 2024

·

A séjourné 1 nuit

This hotel is very nice. The room had everything i needed. The breakfast was delicious and the gym was great for a hotel

This hotel is very nice. The room had everything i needed. The breakfast was delicious and the gym was great for a hotel

4

Kevin

14 nov. 2024

·

A séjourné 2 nuits

Staff never there. Waited 20 minutes to check in. Kitchen appliances didn't work, staff could care less. Minimum breakfast, staff was rude. Off our list to stay there again.

Staff never there. Waited 20 minutes to check in. Kitchen appliances didn't work, staff could care less. Minimum breakfast, staff was rude. Off our list to stay there again.

10

Glenda J De

8 mai 2024

·

A séjourné 4 nuits

The associate at the breakfast bar was very attentive and helpful. Thank you!

The associate at the breakfast bar was very attentive and helpful. Thank you!

10

Verlyn

13 sept. 2023

·

A séjourné 4 nuits

Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.

Hotel was conveniently located. Easy access to the highway. Hot breakfast was nicely prepared every day with a nice variety.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Chris

il y a 3 semaines

·

A séjourné 3 nuits

The staff were kind and gracious, and the facilities were nice. The beds were comfortable, and it was overall a good hotel. Our only problem was we left towels on the floor as directed, and they were never washed, and the beds were never made. The room was never serviced in anyway. I finally requested as we left one morning that the room would be serviced and they assured me it was we returned at 3 PM. No one had been in the room. The staff again were very nice and it was a great hotel but the rooms were not taken care of while you stayed there.

The staff were kind and gracious, and the facilities were nice. The beds were comfortable, and it was overall a good hotel. Our only problem was we left towels on the floor as directed, and they were never washed, and the beds were never made. The room was never serviced in anyway. I finally requested as we left one morning that the room would be serviced and they assured me it was we returned at 3 PM. No one had been in the room. The staff again were very nice and it was a great hotel but the rooms were not taken care of while you stayed there.

10

Charlette

20 août 2026

·

A séjourné 1 nuit

Our go to place to stay for the last 6 years.

Our go to place to stay for the last 6 years.

10

Angelito

22 juin 2026

·

A séjourné 4 nuits

nice clean hotel but nothing like stores and restaurants within walking distance

nice clean hotel but nothing like stores and restaurants within walking distance

10

Aaron

14 juin 2026

·

A séjourné 3 nuits

Full recommendations

Full recommendations

10

Terri

8 juin 2026

·

A séjourné 1 nuit

Very clean and the staff were very helpful and courteous. Would stay there again if need be.

Very clean and the staff were very helpful and courteous. Would stay there again if need be.

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De 15:00 à 03:00

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