William Gray by Gray Collection
253 USD
/natt
Gj.snitt. for november
Priser for William Gray by Gray Collection
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253 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På William Gray by Gray Collection er prisen per natt i gjennomsnitt 200 USD i den billigste måneden (mars) og 494 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 203 USD |
| februar | 209 USD |
| mars | 200 USD |
| april | 286 USD |
| mai | 394 USD |
| juni | 395 USD |
| juli | 449 USD |
| august | 445 USD |
| september | 494 USD |
| oktober | 310 USD |
| november | 253 USD |
| desember | 231 USD |
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nov · 253 USD
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Dyreste: september (ca. 494 USD)
Billigste: mars (ca. 200 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, limousin-/privatbiltjenester og hurtigutsjekking. Planlegger du en event i Montreal? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 929 kvadratmeter, blant annet konferanserom og møterom.
Servering
Ta deg noe å spise på Maggie Oakes, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Ferdiglaget frokost serveres fra kl. 07.30 til kl. 11.00 på hverdagene og fra kl. 07.30 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 127 gjesterommene, som også har kjøleskap og minibar. Sengen har overmadrass, dundyner og italienske Frette-laken. Underholdningen er sikret med en 49-tommers LCD-TV med kabel-TV, og wi-fi (inkludert) gjør at du kan holde deg oppdatert. Rommene har privat bad med badekar eller dusj, regndusjhode og designertoalettartikler.
Beliggenhet
Velger du Hotel William Gray bor du sentralt i Montreal, like ved Jacques Cartier-plassen og mindre enn 5 minutter unna Bonsecours marked til fots. Dette hotellet i luksuriøs stil ligger 0,4 mi (0,7 km) unna Notre Dame-basilikaen.
Hva finnes i nærheten
Saint Lawrence-elven(0.1 miles)
Saint-Paul-gaten(0.1 miles)
Jacques Cartier-plassen(0.1 miles)
Saint Laurent Boulevard(0.1 miles)
Palais de Justice(0.1 miles)
Montreals gamle havn(0.2 miles)
Montreal rådhus(0.2 miles)
Bonsecours marked(0.2 miles)
Saint Jacques Street(0.2 miles)
Montréal Science Centre(0.2 miles)
Place d'Armes(0.3 miles)
Notre Dame-basilikaen(0.3 miles)
Saint Denis Street(0.3 miles)
La Grande Roue de Montréal(0.4 miles)
Undergrunnsbyen(0.4 miles)
Montreal Metropolitan lufthavn (YHU)(10.2 miles)
Trudeau internasjonale flyplass (YUL)(12.5 miles)
Parkering
Restaurant
Forretningssenter
Romservice
Betjent parkering
Turistinformasjon
Beliggenhet
421 Rue St-Vincent, Old Montreal, Montreal, Canada
Saint Lawrence-elven (0.1 miles)
Saint-Paul-gaten (0.1 miles)
Jacques Cartier-plassen (0.1 miles)
Saint Laurent Boulevard (0.1 miles)
Palais de Justice (0.1 miles)
Montreals gamle havn (0.2 miles)
Romalternativer
6
Suite (Maison William Gray)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
2
Suite (Alcove)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
6
Suite – deluxe
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
BalkongKlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom – deluxe, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom, 1 kingsize-seng (Maison William Gray)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
6
Rom (The Residence)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
KlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom, 1 kingsize-seng (Alcove)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
3
Rom – deluxe, 1 kingsize-seng, balkong
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
BalkongKlimaanleggWi-Fi (gratis)Kjøleskap
6
Suite, hjørnerom (Alcove)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
KlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom, 1 queensize-seng (Alcove)
Romdetaljer
1 Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
4
Rom – deluxe, 1 kingsize-seng (with View)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Kjøleskap
Gjesteomtaler av William Gray by Gray Collection
9.2
Supert
basert på 1 002 verifiserte omtaler
Hvem bor her?
Business
17%
Par
66%
Familie
10%
Grupper
5%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Reisende beskriver William Gray by Gray Collection som et stilig boutiquehotell i hjertet av Old Montreal, og roser dets sentrale beliggenhet, imøtekommende personale, moderne rom med flotte dusjer, og livlige fasiliteter som takterrassen.
Les merVar dette til hjelp?
Hva gjestene synes
Reisende beskriver William Gray by Gray Collection som et stilig boutiquehotell i hjertet av Old Montreal, og roser dets sentrale beliggenhet, imøtekommende personale, moderne rom med flotte dusjer, og livlige fasiliteter som takterrassen.
Man setter ofte pris på spaet, concierge-tjenesten og den generelle rensligheten. Ulemper inkluderer sporadisk støy fra gaten eller arrangementer, sporadisk vedlikehold og problemer ved innsjekking, ujevn restaurant service og ekstra kostnader for noen fasiliteter og parkering. Alt i alt kan man forvente et eksklusivt opphold med livlige sosiale områder og generelt oppmerksom service.
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KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene inkluderer et populært spa, en populær takterrasse med utsikt over byen, og praktisk parkering. Noen bemerker et lite basseng med en ekstra kostnad, et treningssenter som trenger oppussing, og fellesområder som kan tiltrekke seg ikke-gjester.
Relaterte gjesteomtaler
8
Hanif
21. okt. 2024
·
Overnattet 4 netter
Lovely building and terrace bar. Lovely staff. Too many people from the coffee shop come to sit in the hotel lobby or seating area which I felt should be for residents only.
Lovely building and terrace bar. Lovely staff. Too many people from the coffee shop come to sit in the hotel lobby or seating area which I felt should be for residents only.
10
simba
5. mars 2025
·
Overnattet 3 netter
Wonderful stay. Valet parking was great. Location is convenient to old port. Staff is first rate
Wonderful stay. Valet parking was great. Location is convenient to old port. Staff is first rate
10
Sean
2. juni 2025
·
Overnattet 3 netter
Great to hang around the library area and the 2nd floor out side area.
Great to hang around the library area and the 2nd floor out side area.
10
Donna
13. okt. 2025
·
Overnattet 2 netter
Beautiful hotel in the heart of Old Montreal — wish that I could have stayed longer! The staff was extremely courteous and helpful. Had dinner at Perche, the rooftop patio and enjoyed great views, food and friendly bar staff. Will definitely come again 😊
Beautiful hotel in the heart of Old Montreal — wish that I could have stayed longer! The staff was extremely courteous and helpful. Had dinner at Perche, the rooftop patio and enjoyed great views, food and friendly bar staff. Will definitely come again 😊
10
Ingo
20. juli 2025
·
Overnattet 3 netter
Well managed hotel, pleasant staff, modern. Nice amenities with SPA and a small pool. Gym could benefit from some attention.
Well managed hotel, pleasant staff, modern. Nice amenities with SPA and a small pool. Gym could benefit from some attention.
10
Liisa
20. mai 2025
·
Overnattet 3 netter
I felt well looked after. Hotel is well decorated and the services are great. I used the gym and the spa, eat at the Terrace and Maggie Oakes. A great stay.
I felt well looked after. Hotel is well decorated and the services are great. I used the gym and the spa, eat at the Terrace and Maggie Oakes. A great stay.
4
Miguel
3. juli 2025
·
Overnattet 1 natt
Terrible that an hôtel this class charge you 30$ extras per person just to go in the pool for 10 mins. In fact when you already spent 200$ in a massage and 100$ in wine. Plus we needen tylenol and they sold them to us. Like a best western. Never coming back here.
Terrible that an hôtel this class charge you 30$ extras per person just to go in the pool for 10 mins. In fact when you already spent 200$ in a massage and 100$ in wine. Plus we needen tylenol and they sold them to us. Like a best western. Never coming back here.
10
Klayton
18. mars 2024
·
Overnattet 4 netter
Excellent service. Clean place. Spacious and well equipped gym. Connected to a great coffee place.
Excellent service. Clean place. Spacious and well equipped gym. Connected to a great coffee place.
8
Charlotte
30. mai 2024
·
Overnattet 3 netter
William Gray was lovely and we stayed here at the beginning and end of our trip to Montreal and would highly recommend. I had a 1hour full body massage in the spa which was great and super relaxing in a professional environment. The room was spacious, housekeeping great and the adjoining bar lovely. All staff were very nice, although we did have $150 of parking charges added to our bill the second stay (and never got asked if we had a car!) but it was quickly rectified. The only negative was $55 per person was far too much for use of the pool (tax not included) although we did cave during the 30 degree heatwave. There was an alleyway next to the pool with people (staff?) smoking which detracted from it slightly. The pool was also empty during our 6 night stay and $55 per room might have enticed more people… we visited Strøm spa and their entire thermal circuit was the same price!
William Gray was lovely and we stayed here at the beginning and end of our trip to Montreal and would highly recommend. I had a 1hour full body massage in the spa which was great and super relaxing in a professional environment. The room was spacious, housekeeping great and the adjoining bar lovely. All staff were very nice, although we did have $150 of parking charges added to our bill the second stay (and never got asked if we had a car!) but it was quickly rectified. The only negative was $55 per person was far too much for use of the pool (tax not included) although we did cave during the 30 degree heatwave. There was an alleyway next to the pool with people (staff?) smoking which detracted from it slightly. The pool was also empty during our 6 night stay and $55 per room might have enticed more people… we visited Strøm spa and their entire thermal circuit was the same price!
10
Kevin
18. aug. 2025
·
Overnattet 2 netter
Excellent location. Great staff. Rooftop restaurant incredible.
Excellent location. Great staff. Rooftop restaurant incredible.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renholdet roses bredt i både rom og fellesområder. Noen gjester rapporterte om mangler som støvete overflater, et skittent treningssenter eller kopper, lukt i en gang, eller forsinket/flekkete rengjøring.
Relaterte gjesteomtaler
10
Susanne
22. aug. 2025
·
Overnattet 2 netter
Great stay! The hotel was very clean with stylish décor, and both the rooms and common areas were perfect for relaxing and enjoying some downtime. The staff were super helpful and welcoming (especially Eddy at the Front Desk) Special shoutout to the concierge (Francesca) who gave us great restaurant recommendations and walking tips. Would highly recommend the Terrace for the best patio views of the city! Only thing to note: the in-room fridges are really wine coolers, so they don’t get very cold. Not ideal for personal use, and even the wine/champagne inside wasn’t chilled much. Aside from that, everything was excellent — would definitely stay again!
Great stay! The hotel was very clean with stylish décor, and both the rooms and common areas were perfect for relaxing and enjoying some downtime. The staff were super helpful and welcoming (especially Eddy at the Front Desk) Special shoutout to the concierge (Francesca) who gave us great restaurant recommendations and walking tips. Would highly recommend the Terrace for the best patio views of the city! Only thing to note: the in-room fridges are really wine coolers, so they don’t get very cold. Not ideal for personal use, and even the wine/champagne inside wasn’t chilled much. Aside from that, everything was excellent — would definitely stay again!
10
Gordon
3. jan. 2025
·
Overnattet 4 netter
Service from all staff was excellent. Venue super quiet, rooms were immaculate. Neat feature is the door bell with electronic way of telling cleaning staff to clean or not clean (very ingenious).
Service from all staff was excellent. Venue super quiet, rooms were immaculate. Neat feature is the door bell with electronic way of telling cleaning staff to clean or not clean (very ingenious).
10
Karla Francesca Quinto
27. aug. 2025
·
Overnattet 2 netter
Beautiful hotel, amazing hotel room and bathroom. Extremely clean and in a wonderful location in Old Montreal! We will definitely stay here again!
Beautiful hotel, amazing hotel room and bathroom. Extremely clean and in a wonderful location in Old Montreal! We will definitely stay here again!
4
Vanessa
27. sep. 2025
·
Overnattet 1 natt
This property is way overpriced for what it is. First of all, staff were very unfriendly. I had questions about the stay and about the parking situation which is incredibly inconvenient, and they were evidently bothered/annoyed. Then, the room. We got the king with view. View was good, room was very industrial looking, plane, lacked any character and just looked unfinished. Desk and floor were also dusty. The restaurant (Terrace) - we went for drinks and some quick food before heading out for the night. My boyfriend ordered a burger and the burger came incredibly burnt - dry and the colour of charcoal. We politely advised the waiter that this was the case and he said “This is the way we cook burgers in Canada”. 1) We are from Ontario,Canada and this response was very inappropriate. 2) Who eats burnt burgers? Then when we did advise we are from Canada, he suggested that maybe “fast food” restaurant’s cook burgers differently. What!?!? As if we haven’t been to nice restaurants to get burgers.., and let me tell you, many other restaurants INCLUDING fast food restaurants are better than this place - both in terms of food quality and customer service. He did offer for the burger to be remade but we had a concert to catch and didn’t have the time to wait. He then proceeded to charge us for the burger even though my boyfriend took not even a full bite. Overall - this isn’t a good stay. Overrated. We didn’t stay more than one night as we decided to stay elsewhere.
This property is way overpriced for what it is. First of all, staff were very unfriendly. I had questions about the stay and about the parking situation which is incredibly inconvenient, and they were evidently bothered/annoyed. Then, the room. We got the king with view. View was good, room was very industrial looking, plane, lacked any character and just looked unfinished. Desk and floor were also dusty. The restaurant (Terrace) - we went for drinks and some quick food before heading out for the night. My boyfriend ordered a burger and the burger came incredibly burnt - dry and the colour of charcoal. We politely advised the waiter that this was the case and he said “This is the way we cook burgers in Canada”. 1) We are from Ontario,Canada and this response was very inappropriate. 2) Who eats burnt burgers? Then when we did advise we are from Canada, he suggested that maybe “fast food” restaurant’s cook burgers differently. What!?!? As if we haven’t been to nice restaurants to get burgers.., and let me tell you, many other restaurants INCLUDING fast food restaurants are better than this place - both in terms of food quality and customer service. He did offer for the burger to be remade but we had a concert to catch and didn’t have the time to wait. He then proceeded to charge us for the burger even though my boyfriend took not even a full bite. Overall - this isn’t a good stay. Overrated. We didn’t stay more than one night as we decided to stay elsewhere.
8
Kathryn Nicole
14. jan. 2024
·
Overnattet 2 netter
Our room was very nice however there could be more attention to the details. The toilet moved when sat on and there was some dental floss in the shower from a previous guest.
Our room was very nice however there could be more attention to the details. The toilet moved when sat on and there was some dental floss in the shower from a previous guest.
10
Dave & Jane
26. aug. 2024
·
Overnattet 5 netter
Hotel William Gray was beautiful, very clean, and all of the staff very professional and courteous. Loved the decor in the room, reminded me of a city loft. Bathroom was beautiful especially the various shower heads.
Hotel William Gray was beautiful, very clean, and all of the staff very professional and courteous. Loved the decor in the room, reminded me of a city loft. Bathroom was beautiful especially the various shower heads.
10
Nicole
29. sep. 2025
·
Overnattet 2 netter
Excellent, clean, cute and worked perfectly
Excellent, clean, cute and worked perfectly
8
LESLIE-ANN
27. aug. 2023
·
Overnattet 3 netter
This was my second stay at this hotel in less than one year. I love the location and the room. The shower is amazing. The restaurants are pretty good too. I really would have liked to rate it 5 stars; however, for a hotel of this caliber and cost, the customer service is lacking. It is inconsistent. Also, I shouldn't have to ask for the tiny bottle of lotion to be replenished, and I expect that the coffee cups in the room would be clean ones. When we decided to make coffee in the room, we realized that one of the cups was dirty. That was a really big turn off for me. I began to wonder what other corners were cut in the room (e.g., hopefully, the towels and sheets were changed between the previous guests and us. Overall, I really like this hotel. I just think there are are few things that need to be sorted out.
This was my second stay at this hotel in less than one year. I love the location and the room. The shower is amazing. The restaurants are pretty good too. I really would have liked to rate it 5 stars; however, for a hotel of this caliber and cost, the customer service is lacking. It is inconsistent. Also, I shouldn't have to ask for the tiny bottle of lotion to be replenished, and I expect that the coffee cups in the room would be clean ones. When we decided to make coffee in the room, we realized that one of the cups was dirty. That was a really big turn off for me. I began to wonder what other corners were cut in the room (e.g., hopefully, the towels and sheets were changed between the previous guests and us. Overall, I really like this hotel. I just think there are are few things that need to be sorted out.
10
Tina
27. juni 2025
·
Overnattet 4 netter
Amazing service and Hôtel is spotless
Amazing service and Hôtel is spotless
6
Karen
22. juli 2025
·
Overnattet 4 netter
Property needs some tlc - fitness center very dirty, hallways have a sewage smell, bedroom excellent bed. Location is fantastic. Staff for valet extremely friendly rest of the staff not very engaging.
Property needs some tlc - fitness center very dirty, hallways have a sewage smell, bedroom excellent bed. Location is fantastic. Staff for valet extremely friendly rest of the staff not very engaging.
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er moderne og komfortable, med flotte dusjer og mange skryteord om sengene og utsikten. Noen gjester nevner små planløsninger, begrenset utsikt fra balkongen, støy fra gaten eller arrangementer, og sporadiske problemer med HVAC-anlegget.
Relaterte gjesteomtaler
10
Carmine
23. sep. 2024
·
Overnattet 2 netter
Enjoyed the whole experience. The restaurants were excellent and the wait staff were professional and friendly. Enjoyed the room and balcony view.
Enjoyed the whole experience. The restaurants were excellent and the wait staff were professional and friendly. Enjoyed the room and balcony view.
6
Michele
24. des. 2025
·
Overnattet 1 natt
Room was clean and nice. The issue was the furnace/heater was in the room and it turned on intermittently and made such loud noise. Staff are less than friendly, only the bare minimum. For the price I was underwhelmed.
Room was clean and nice. The issue was the furnace/heater was in the room and it turned on intermittently and made such loud noise. Staff are less than friendly, only the bare minimum. For the price I was underwhelmed.
10
Olga
22. des. 2023
·
Overnattet 2 netter
We had a great stay at the William Gray. Our room was modern and comfortable. We booked a deluxe room with balcony and it was a spacious with a desk and sofa. The shower was remodeled with a multifunction body spay. The restaurant Maggie Oakes was fantastic - excellent service and great value. We also loved the library bar with pool table. A few things to note: there is a cost to use the pool and there was no outlet in the bathroom of our room. Overall, we had a great stay and will come back.
We had a great stay at the William Gray. Our room was modern and comfortable. We booked a deluxe room with balcony and it was a spacious with a desk and sofa. The shower was remodeled with a multifunction body spay. The restaurant Maggie Oakes was fantastic - excellent service and great value. We also loved the library bar with pool table. A few things to note: there is a cost to use the pool and there was no outlet in the bathroom of our room. Overall, we had a great stay and will come back.
8
Valerie
8. juli 2025
·
Overnattet 3 netter
Our second time. Pas mal, mais on entend tout depuis la chambre. Mal insonorisé.
Our second time. Pas mal, mais on entend tout depuis la chambre. Mal insonorisé.
10
Susan
16. sep. 2025
·
Overnattet 2 netter
The staff was exceptional. The view from our room was beautiful and the bedding so comfortable. Loved our room. We were very happy with our stay and highly recommend it to others.
The staff was exceptional. The view from our room was beautiful and the bedding so comfortable. Loved our room. We were very happy with our stay and highly recommend it to others.
8
Mary
11. aug. 2025
·
Overnattet 2 netter
Air conditioning wasn't working properly in our room Restaurant service in Maggie Oaks was slow at breakfast, took 20 min to just get coffee
Air conditioning wasn't working properly in our room Restaurant service in Maggie Oaks was slow at breakfast, took 20 min to just get coffee
10
Richard
19. jan. 2024
·
Overnattet 2 netter
Very nice room. Updated beautiful, marble washroom with shower and separate bath. Nice, big balcony with a view of the St-Lawrence river the Ferris wheel. Rooms were very quiet and sound proof. Staff were professional and helpful. I will stay there from now on when I visit Montreal!
Very nice room. Updated beautiful, marble washroom with shower and separate bath. Nice, big balcony with a view of the St-Lawrence river the Ferris wheel. Rooms were very quiet and sound proof. Staff were professional and helpful. I will stay there from now on when I visit Montreal!
10
PAUL
10. apr. 2025
·
Overnattet 3 netter
Best shower around
Best shower around
8
Christian
23. juni 2024
·
Overnattet 2 netter
We recently stayed at Hotel William Gray and overall had a good experience. The location is truly exceptional - you step right out into the heart of Old Montreal. The cobblestone streets, interesting shops, and great restaurants are all at your doorstep, making it an ideal spot for exploring this historic area. The hotel itself met our expectations in terms of cleanliness and comfort. The rooms were well-maintained and provided a nice place to relax after a day of sightseeing. We found the staff to be helpful and the amenities satisfactory. There was, however, one significant drawback to our stay. Our room was subject to loud music from a nearby club, which continued late into the night. This made it difficult to get a good night's sleep. What was particularly disappointing was that the hotel didn't inform us about this potential disturbance beforehand. We feel they should have been upfront about this issue to set clear expectations. Despite this noise problem, our stay at Hotel William Gray was generally positive. Its fantastic location and comfortable accommodations make it a solid choice . If you're planning to stay here, it might be worth asking about quieter room options to ensure you have the best possible experience.
We recently stayed at Hotel William Gray and overall had a good experience. The location is truly exceptional - you step right out into the heart of Old Montreal. The cobblestone streets, interesting shops, and great restaurants are all at your doorstep, making it an ideal spot for exploring this historic area. The hotel itself met our expectations in terms of cleanliness and comfort. The rooms were well-maintained and provided a nice place to relax after a day of sightseeing. We found the staff to be helpful and the amenities satisfactory. There was, however, one significant drawback to our stay. Our room was subject to loud music from a nearby club, which continued late into the night. This made it difficult to get a good night's sleep. What was particularly disappointing was that the hotel didn't inform us about this potential disturbance beforehand. We feel they should have been upfront about this issue to set clear expectations. Despite this noise problem, our stay at Hotel William Gray was generally positive. Its fantastic location and comfortable accommodations make it a solid choice . If you're planning to stay here, it might be worth asking about quieter room options to ensure you have the best possible experience.
10
Vero
4. aug. 2025
·
Overnattet 2 netter
The hotel was great. The room was very nice, although we were disappointed with the balcony having no view whatsoever. The room itself was clean and in great shape. The restaurants were great, staff also wonderful. All and all, we are looking forward to staying there again but we will choose our room more carefully.
The hotel was great. The room was very nice, although we were disappointed with the balcony having no view whatsoever. The room itself was clean and in great shape. The restaurants were great, staff also wonderful. All and all, we are looking forward to staying there again but we will choose our room more carefully.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen beskrives ofte som varm, oppmerksom og imøtekommende ved resepsjonen, concierge-tjenesten og parkeringen, med sporadiske oppgraderinger. Noen gjester har imidlertid opplevd treg eller uhøflig service, feil ved innsjekking, ujevn behandling av VIP-gjester, eller dårlig løsning av problemer.
Relaterte gjesteomtaler
10
Bonnie
13. sep. 2025
·
Overnattet 2 netter
Fantastic stay! Even with the power outage the statf did a great job keeping us informed and updated. East walk to all the items of interest and terrific food.
Fantastic stay! Even with the power outage the statf did a great job keeping us informed and updated. East walk to all the items of interest and terrific food.
10
Derek
29. aug. 2025
·
Overnattet 1 natt
There are not enough characters to describe how great our recent experience was. We had stayed previously, and it lived up to expectations a 2nd time. At the valet, they were slammed but took time to help each guest as quickly as possible. During check-in, we mentioned it was our 2nd time staying and came back to celebrate our anniversary. The front desk attendant paused for a second and said, "Well, in that case, I have just upgraded your room. This was not expected, nor necessary. This was followed by us cancelling our dinner reservations in exchange for an incredible 6-hour shift on the rooftop patio. Amazing Experience, we will be back.
There are not enough characters to describe how great our recent experience was. We had stayed previously, and it lived up to expectations a 2nd time. At the valet, they were slammed but took time to help each guest as quickly as possible. During check-in, we mentioned it was our 2nd time staying and came back to celebrate our anniversary. The front desk attendant paused for a second and said, "Well, in that case, I have just upgraded your room. This was not expected, nor necessary. This was followed by us cancelling our dinner reservations in exchange for an incredible 6-hour shift on the rooftop patio. Amazing Experience, we will be back.
6
Michael
29. sep. 2024
·
Overnattet 2 netter
Very nice hotel, great location with access to the best of Old Montreal. We had an issue at check-in: we arrived early and left our luggage with bellman. Hotel called when room was ready - except it wasn’t. We walked the neighborhood a bit to provide more time and when we came back, we were told we had not yet checked in (we had) and we now had a new room. Hotel was not sure where our luggage was. Luckily, it had been placed in our new room. A bit of unneeded drama, but once resolved a wonderful experience. Make reservations in advance for brunch/dinner/drinks on terrace atop the hotel. Great views and excellent food.
Very nice hotel, great location with access to the best of Old Montreal. We had an issue at check-in: we arrived early and left our luggage with bellman. Hotel called when room was ready - except it wasn’t. We walked the neighborhood a bit to provide more time and when we came back, we were told we had not yet checked in (we had) and we now had a new room. Hotel was not sure where our luggage was. Luckily, it had been placed in our new room. A bit of unneeded drama, but once resolved a wonderful experience. Make reservations in advance for brunch/dinner/drinks on terrace atop the hotel. Great views and excellent food.
2
Chandni
24. aug. 2025
·
Overnattet 3 netter
William Gray is a Nightmare Hotel with Rude Staff & Unreliable Facilities…The AC doesn’t work, hot water went out for hours while we were trying to get ready for a wedding, and we had to check out an entire day and night early because the hotel was unusable. The hotel said we could get a refund through Expedia if we checked out early, but when we called, Expedia said the hotel had denied it. There were also bugs in the rooms. The manager was beyond rude, dismissive, nasty, and gaslit us for “wanting a cool room,” blaming us instead of admitting the hotel’s failures. The hotel is clearly a money-making scheme; you even have to pay extra to use the pool. Even the rooftop, while offering nice views, had subpar, overpriced food with horrible service. This is the opposite of luxury or customer service. Spend your money somewhere that actually values its customers.
William Gray is a Nightmare Hotel with Rude Staff & Unreliable Facilities…The AC doesn’t work, hot water went out for hours while we were trying to get ready for a wedding, and we had to check out an entire day and night early because the hotel was unusable. The hotel said we could get a refund through Expedia if we checked out early, but when we called, Expedia said the hotel had denied it. There were also bugs in the rooms. The manager was beyond rude, dismissive, nasty, and gaslit us for “wanting a cool room,” blaming us instead of admitting the hotel’s failures. The hotel is clearly a money-making scheme; you even have to pay extra to use the pool. Even the rooftop, while offering nice views, had subpar, overpriced food with horrible service. This is the opposite of luxury or customer service. Spend your money somewhere that actually values its customers.
6
Jesse
6. aug. 2024
·
Overnattet 4 netter
Check in person refused to look for an upgrade and was dismissive. Room was noisy, house keeping didn't do great job, I don't think lives up to the VIP status
Check in person refused to look for an upgrade and was dismissive. Room was noisy, house keeping didn't do great job, I don't think lives up to the VIP status
10
Bradley
23. mars 2025
·
Overnattet 1 natt
Friendly and professional staff, beautiful and clean historical hotel. Wonderful restaurants with great service. Easy valet parking. This was nothing short of perfect. We look forward to coming back and would not hesitate one second to suggest to anyone. Thank you for the wonderful stay!
Friendly and professional staff, beautiful and clean historical hotel. Wonderful restaurants with great service. Easy valet parking. This was nothing short of perfect. We look forward to coming back and would not hesitate one second to suggest to anyone. Thank you for the wonderful stay!
4
Rebecca
7. okt. 2024
·
Overnattet 3 netter
Overpriced and mediocre. Snarky front desk staff. There are much nicer hotels in this area; don’t waste your trip and money on this one.
Overpriced and mediocre. Snarky front desk staff. There are much nicer hotels in this area; don’t waste your trip and money on this one.
10
Alan
1. juni 2025
·
Overnattet 1 natt
Excellent customer service, Valet, front desk and restaurant staff, everyone was pleasant and could not do enough to help.
Excellent customer service, Valet, front desk and restaurant staff, everyone was pleasant and could not do enough to help.
10
Lauren
22. des. 2025
·
Overnattet 4 netter
Everyone was super friendly, great concierge, amazing service all around!
Everyone was super friendly, great concierge, amazing service all around!
10
Vivek
2. okt. 2025
·
Overnattet 1 natt
The staff was outstanding! We totally enjoyed our celebration for our 25th anniversary at William Gray! Thank you!
The staff was outstanding! We totally enjoyed our celebration for our 25th anniversary at William Gray! Thank you!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentral beliggenhet i Old Montreal/Old Port, med enkel tilgang til restauranter, severdigheter og havnefronten. Noen bemerker støy fra gaten eller arrangementer, samt at det kan være mindre praktisk å kjøre/parkere eller få tilgang til Metro.
Relaterte gjesteomtaler
10
simba
5. mars 2025
·
Overnattet 3 netter
Wonderful stay. Valet parking was great. Location is convenient to old port. Staff is first rate
Wonderful stay. Valet parking was great. Location is convenient to old port. Staff is first rate
8
Jay
29. mai 2023
·
Overnattet 3 netter
The hotel is a challenge to get to, but worth it.
The hotel is a challenge to get to, but worth it.
10
Larry
18. mai 2024
·
Overnattet 3 netter
Conveniently located in Old Montreal. Wish it was closer to a Metro station.
Conveniently located in Old Montreal. Wish it was closer to a Metro station.
10
Trevor
8. juni 2025
·
Overnattet 1 natt
Great hotel, staff, service.
Great hotel, staff, service.
10
Tuan
10. juli 2024
·
Overnattet 3 netter
Liked the location right in the heart of Old Montreal. Walkable to lots of restaurants, bars, and attractions.
Liked the location right in the heart of Old Montreal. Walkable to lots of restaurants, bars, and attractions.
10
Alyssa
28. juli 2025
·
Overnattet 2 netter
Perfect location to walk all of Old Port and Notre Dame Basilica. Friendly staff!
Perfect location to walk all of Old Port and Notre Dame Basilica. Friendly staff!
10
Nelid
18. aug. 2025
·
Overnattet 3 netter
Great location
Great location
10
Kevin
18. aug. 2025
·
Overnattet 2 netter
Excellent location. Great staff. Rooftop restaurant incredible.
Excellent location. Great staff. Rooftop restaurant incredible.
10
Todd
7. jan. 2025
·
Overnattet 3 netter
Comfortable and spacious lobby / library area. Located right in the middle of Old Montreal.
Comfortable and spacious lobby / library area. Located right in the middle of Old Montreal.
10
Laurel
5. aug. 2023
·
Overnattet 4 netter
We had a fantastic stay at Hotel William Gray. If you want to stay in the heart of Old Montreal and be literally steps from everything, this is the place. Walkable, lots of nearby dining options, beautiful hotel with rooftop dining and lunch options (we did both) and helpful friendly staff. Our room could have been quieter (street noise- pretty bad when the garbage truck came every morning and dumped lots of trash). Super comfy room with the best shower I have ever experienced. Def 10/10 stars overall. Trying to think of a reason to come back from Atlanta to stay again.
We had a fantastic stay at Hotel William Gray. If you want to stay in the heart of Old Montreal and be literally steps from everything, this is the place. Walkable, lots of nearby dining options, beautiful hotel with rooftop dining and lunch options (we did both) and helpful friendly staff. Our room could have been quieter (street noise- pretty bad when the garbage truck came every morning and dumped lots of trash). Super comfy room with the best shower I have ever experienced. Def 10/10 stars overall. Trying to think of a reason to come back from Atlanta to stay again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Hotellets restauranter (Maggie Oakes og takterrassen) får jevnlig ros for kvalitet, cocktails og utsikt, og frokosten fremheves ofte. Noen gjester rapporterer om treg eller uhøflig service, vanskeligheter med å reservere plass på terrassen, eller middelmådige/overprisede retter.
Relaterte gjesteomtaler
10
Sara
15. jan. 2025
·
Overnattet 2 netter
LOVE LOVE LOVE This hotel! Pros: -Very comfortable bed -Beautiful property -Central location -Clean -Best shower I've ever had -Nice bar/restaurant area -Amazing service and staff -Easy valet
LOVE LOVE LOVE This hotel! Pros: -Very comfortable bed -Beautiful property -Central location -Clean -Best shower I've ever had -Nice bar/restaurant area -Amazing service and staff -Easy valet
10
Donna
13. okt. 2025
·
Overnattet 2 netter
Beautiful hotel in the heart of Old Montreal — wish that I could have stayed longer! The staff was extremely courteous and helpful. Had dinner at Perche, the rooftop patio and enjoyed great views, food and friendly bar staff. Will definitely come again 😊
Beautiful hotel in the heart of Old Montreal — wish that I could have stayed longer! The staff was extremely courteous and helpful. Had dinner at Perche, the rooftop patio and enjoyed great views, food and friendly bar staff. Will definitely come again 😊
10
Carmine
23. sep. 2024
·
Overnattet 2 netter
Enjoyed the whole experience. The restaurants were excellent and the wait staff were professional and friendly. Enjoyed the room and balcony view.
Enjoyed the whole experience. The restaurants were excellent and the wait staff were professional and friendly. Enjoyed the room and balcony view.
6
Luc
9. nov. 2025
·
Overnattet 1 natt
Service was incredibly slow. Food quality average.
Service was incredibly slow. Food quality average.
4
Vanessa
27. sep. 2025
·
Overnattet 1 natt
This property is way overpriced for what it is. First of all, staff were very unfriendly. I had questions about the stay and about the parking situation which is incredibly inconvenient, and they were evidently bothered/annoyed. Then, the room. We got the king with view. View was good, room was very industrial looking, plane, lacked any character and just looked unfinished. Desk and floor were also dusty. The restaurant (Terrace) - we went for drinks and some quick food before heading out for the night. My boyfriend ordered a burger and the burger came incredibly burnt - dry and the colour of charcoal. We politely advised the waiter that this was the case and he said “This is the way we cook burgers in Canada”. 1) We are from Ontario,Canada and this response was very inappropriate. 2) Who eats burnt burgers? Then when we did advise we are from Canada, he suggested that maybe “fast food” restaurant’s cook burgers differently. What!?!? As if we haven’t been to nice restaurants to get burgers.., and let me tell you, many other restaurants INCLUDING fast food restaurants are better than this place - both in terms of food quality and customer service. He did offer for the burger to be remade but we had a concert to catch and didn’t have the time to wait. He then proceeded to charge us for the burger even though my boyfriend took not even a full bite. Overall - this isn’t a good stay. Overrated. We didn’t stay more than one night as we decided to stay elsewhere.
This property is way overpriced for what it is. First of all, staff were very unfriendly. I had questions about the stay and about the parking situation which is incredibly inconvenient, and they were evidently bothered/annoyed. Then, the room. We got the king with view. View was good, room was very industrial looking, plane, lacked any character and just looked unfinished. Desk and floor were also dusty. The restaurant (Terrace) - we went for drinks and some quick food before heading out for the night. My boyfriend ordered a burger and the burger came incredibly burnt - dry and the colour of charcoal. We politely advised the waiter that this was the case and he said “This is the way we cook burgers in Canada”. 1) We are from Ontario,Canada and this response was very inappropriate. 2) Who eats burnt burgers? Then when we did advise we are from Canada, he suggested that maybe “fast food” restaurant’s cook burgers differently. What!?!? As if we haven’t been to nice restaurants to get burgers.., and let me tell you, many other restaurants INCLUDING fast food restaurants are better than this place - both in terms of food quality and customer service. He did offer for the burger to be remade but we had a concert to catch and didn’t have the time to wait. He then proceeded to charge us for the burger even though my boyfriend took not even a full bite. Overall - this isn’t a good stay. Overrated. We didn’t stay more than one night as we decided to stay elsewhere.
8
Mary
11. aug. 2025
·
Overnattet 2 netter
Air conditioning wasn't working properly in our room Restaurant service in Maggie Oaks was slow at breakfast, took 20 min to just get coffee
Air conditioning wasn't working properly in our room Restaurant service in Maggie Oaks was slow at breakfast, took 20 min to just get coffee
8
Gideon
20. des. 2024
·
Overnattet 1 natt
Room felt a bit small and simple. Unfortunately we were next to the conference room so the base travelled through the wall. The dining options are great though (Highly recommend Maggie Oaks)
Room felt a bit small and simple. Unfortunately we were next to the conference room so the base travelled through the wall. The dining options are great though (Highly recommend Maggie Oaks)
10
Robin
8. nov. 2024
·
Overnattet 2 netter
Property was great as well as staff at check in. Onsite restaurant service was terrible. Had to ask for service. No one offered to refill coffee.
Property was great as well as staff at check in. Onsite restaurant service was terrible. Had to ask for service. No one offered to refill coffee.
10
Katharine
13. des. 2024
·
Overnattet 3 netter
Leoni and Otilia's concierge service was excellent. The manager treated us like respected guests, too. The one bummer was that even as hotel guests, we couldn't get a table at the roof terrace - I think we should have been told when reserving the room that we should also reserve the dining area on the roof. The terrace was a selling feature for our stay, so we were disappointed.
Leoni and Otilia's concierge service was excellent. The manager treated us like respected guests, too. The one bummer was that even as hotel guests, we couldn't get a table at the roof terrace - I think we should have been told when reserving the room that we should also reserve the dining area on the roof. The terrace was a selling feature for our stay, so we were disappointed.
10
Kevin
18. aug. 2025
·
Overnattet 2 netter
Excellent location. Great staff. Rooftop restaurant incredible.
Excellent location. Great staff. Rooftop restaurant incredible.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Johanne
forrige uke
·
Overnattet 1 natt
Very welcoming , got an upgrade , perfect location and great cozy bar Great shopping area , amazing restaurant s Perfect everything !
Very welcoming , got an upgrade , perfect location and great cozy bar Great shopping area , amazing restaurant s Perfect everything !
10
Christina
for 2 uker siden
·
Overnattet 4 netter
The only less than clean thing in this hotel is when it gets busy on a weekend night and everyone is using the lobby restrooms by the restaurants. The toilets don’t seem to flush well and due to the higher volume, they could consider having an attendant check on the cleanliness of the restrooms on an hourly basis. Otherwise, a wonderful stay! Great location. Great restaurants. Amazing staff.
The only less than clean thing in this hotel is when it gets busy on a weekend night and everyone is using the lobby restrooms by the restaurants. The toilets don’t seem to flush well and due to the higher volume, they could consider having an attendant check on the cleanliness of the restrooms on an hourly basis. Otherwise, a wonderful stay! Great location. Great restaurants. Amazing staff.
8
Doreen
for 2 uker siden
·
Overnattet 2 netter
Good location. Close to pedestrian only street.
Good location. Close to pedestrian only street.
10
Yolanda
for 4 uker siden
·
Overnattet 2 netter
My husband and I really enjoyed our stay. It was close to all the major attractions. The bar staff was amazing. They made wonderful French 75s. I want to give a special thanks to Xavier who gave us wonderful restaurant recommendations.
My husband and I really enjoyed our stay. It was close to all the major attractions. The bar staff was amazing. They made wonderful French 75s. I want to give a special thanks to Xavier who gave us wonderful restaurant recommendations.
10
Melvin
30. sep. 2026
·
Overnattet 1 natt
My favourite part was how comforting the bed was
My favourite part was how comforting the bed was
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
desember 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-06: NO DATA
- 2026-11-07: 444.6259680465088USD
- 2026-11-08: 352.1997172625427USD
- 2026-11-09: 309.88819254006955USD
- 2026-11-10: 414.32850310391234USD
- 2026-11-11: 499.46584262695313USD
- 2026-11-12: 479.22504650161744USD
- 2026-11-13: 603.7792049421387USD
- 2026-11-14: 283.6552145715637USD
- 2026-11-15: 262.7418512510376USD
- 2026-11-16: 648.8476700872193USD
- 2026-11-17: 573.9397673757935USD
- 2026-11-18: 312.3377971034546USD
- 2026-11-19: 278.3889542451324USD
- 2026-11-20: 319.146978688385USD
- 2026-11-21: 298.76256640393063USD
- 2026-11-22: 269.817515306488USD
- 2026-11-23: 366.67436882025146USD
- 2026-11-24: 359.8941689898376USD
- 2026-11-25: 366.67436882025146USD
- 2026-11-26: 297.341644045166USD
- 2026-11-27: 304.39404105825804USD
- 2026-11-28: 505.04432012924195USD
- 2026-11-29: 296.9452539214783USD
- 2026-11-30: 269.817515306488USD
- 2026-12-01: 325.16831236679076USD
- 2026-12-02: 345.9284329595032USD
- 2026-12-03: 531.7317197627564USD
- 2026-12-04: 392.3214527279663USD
- 2026-12-05: 663.8579058290405USD
- 2026-12-06: 186.14657772647095USD
- 2026-12-07: 177.87339233665466USD
- 2026-12-08: 327.14036428738405USD
- 2026-12-09: 327.14036428738405USD
- 2026-12-10: 319.146978688385USD
- 2026-12-11: 327.14036428738405USD
- 2026-12-12: 389.24598513482664USD
- 2026-12-13: 269.328005989151USD
- 2026-12-14: 276.2223299820099USD
- 2026-12-15: 276.7328272600708USD
- 2026-12-16: 170.72928779988098USD
- 2026-12-17: 290.03096245220945USD
- 2026-12-18: 283.1366384593506USD
- 2026-12-19: 285.3647979266052USD
- 2026-12-20: 269.817515306488USD
- 2026-12-21: 292.33905985739136USD
- 2026-12-22: 271.6121390210266USD
- 2026-12-23: 276.7328272600708USD
- 2026-12-24: 271.6121390210266USD
- 2026-12-25: 283.1366384593506USD
- 2026-12-26: 313.2018411720886USD
- 2026-12-27: 393.8429948400879USD
- 2026-12-28: 291.98573417175294USD
- 2026-12-29: 305.56096487127684USD
- 2026-12-30: 365.99833197839354USD
- 2026-12-31: 744.7461867817383USD
- 2027-01-01: 325.16831236679076USD
- 2027-01-02: 304.39404105825804USD
- 2027-01-03: 227.88217511828614USD
- 2027-01-04: 230.86491470343017USD
- 2027-01-05: 230.86491470343017USD
- 2027-01-06: 234.76649836486817USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Spesielle avbestillingsvilkår eller -gebyrer kan gjelde ved gruppebestillinger (mer enn åtte rom på samme overnattingssted/datoer)
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Ett barn som er 11 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
Forretningsdetaljer
Eiendomsregistreringsnummer 2026-12-18, 293576
- Pris for frokost tilberedt etter bestilling: ca. CAD 20–40 per person
- Avgift for betjent parkering: 55 CAD per dag (ubegrenset antall inn- og utkjøringer)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Forretningssenter
Romservice
Betjent parkering
Turistinformasjon
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Parkering
Parkering
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Ladestasjon for elbil
Parking (Limited)
Parking Onsite
Generelt
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Restaurant
Rom for ikke-røykere
Badstue
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Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Snack Bar/Deli
Aktiviteter
Biljard
Bicycle Tour Information
Outdoor Fireplace
Utemøbler
Terrasse
Fitness Center (nearby)
Internett
Gratis wi-fi