Hotel Dene & Conference Centre
From
114 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
114 US$
/nat
Om dette overnatningssted
Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer en indendørs pool og et boblebad. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, bryllupsfaciliteter og fælles stue.
Faciliteter
Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer en indendørs pool og et boblebad. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, bryllupsfaciliteter og fælles stue.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og en døgnåben reception. Dette hotel har 3 møde- og konferencelokaler til rådighed. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Som gæst på Hotel Dene & Conference Centre kan du nyde et måltid på BirchBark Bistro eller tage et smut forbi den lokale snackbar/deli. Afslut dagen med en drink eller to i baren/loungen. Gratis komplet morgenmad serveres på hverdage fra kl. 06.00 til kl. 09.00 og fra kl. 06.00 til kl. 10.00 i weekenderne.
Værelser
Overnat i et af de 120 værelser, der indeholder smart-tv. Sengen på dit værelse er udstyret med topmadras. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne har bruser, gratis toiletartikler og hårtørrer.
Lokation
Dette hotel med kasino ligger 0,3 km fra Casino Dene og 8,2 km fra Grand Centre Golf and Country Club.
I nærheden
Casino Dene(0.2 mil)
Grand Centre Golf and Country Club(5.1 mil)
Shipwreck Park(5.4 mil)
Advocate Square(5.4 mil)
Arrowhead Park(5.7 mil)
Brady Heights Park(5.9 mil)
Kinder Park(6.1 mil)
Palm Creek Park(6.2 mil)
Meadowlark Park(6.3 mil)
Tri-City Mall(6.9 mil)
Regent Park(7.6 mil)
Birch Park(7.6 mil)
Imperial Park(7.6 mil)
Cold Lake Community Gardens(7.7 mil)
Dogwood Park(7.9 mil)
Casino
Elevator
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler
Lokation
Highway 28 and Range Road 423, Municipal District of Bonnyville, Canada
Casino Dene (0.2 mil)
Grand Centre Golf and Country Club (5.1 mil)
Shipwreck Park (5.4 mil)
Advocate Square (5.4 mil)
Arrowhead Park (5.7 mil)
Brady Heights Park (5.9 mil)
Værelsesmuligheder
5
Standardværelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
225 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
7
Standardsuite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
450 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
3
Standardværelse - 2 queensize-senge
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
225 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
Gæsteanmeldelser af Hotel Dene & Conference Centre
8.3
Meget god
Baseret på 597 verificerede anmeldelser
Hvem overnatter her?
Business
38%
Par
28%
Familie
33%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser roses Hotel Dene & Conference Centre for rene, komfortable og rummelige værelser samt meget venligt personale. Mange gæster fremhæver en generøs, velsmagende gratis morgenmad og god værdi for pengene, selvom adskillige vedligeholdelses- og facilitetsproblemer dæmper oplevelsen.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser roses Hotel Dene & Conference Centre for rene, komfortable og rummelige værelser samt meget venligt personale. Mange gæster fremhæver en generøs, velsmagende gratis morgenmad og god værdi for pengene, selvom adskillige vedligeholdelses- og facilitetsproblemer dæmper oplevelsen.
Flere anmeldelser nævner, at poolen og spabadet har været lukket for renovering eller mangler håndklæder, og der er tilbagevendende problemer med elevatorerne eller stærke lugte i elevatorerne og gangene. Gæster bemærker ofte rigelig parkering og nærhed til kasinoet, men beliggenheden ligger en kort køretur fra centrum af Cold Lake og kan virke mindre fodgængervenlig. Der henvises også til problemer på værelserne, såsom tilstoppede afløb, defekt A/C eller TV og lejlighedsvis manglende toiletartikler. Et godt valg for prisbevidste rejsende, der kan acceptere lejlighedsvise operationelle problemer.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Poolen og spabadet er ofte lukket eller mangler håndklæder; elevatorerne er nogle gange ude af drift eller har stærke lugte. Der er rigelig parkering, inklusive plads til trailere; enkelte udvendige døre og snerydning kan opleve problemer.
Relaterede gæsteanmeldelser
10
Daunine
30. jul. 2025
·
Overnattede 1 nat
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
10
Deanna
16. mar. 2025
·
Overnattede 4 nætter
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
8
Tim
15. jul. 2024
·
Overnattede 2 nætter
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
10
asiya
7. aug. 2025
·
Overnattede 1 nat
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
10
mary
13. aug. 2025
·
Overnattede 1 nat
Says pool and hot tub but not in working order
Says pool and hot tub but not in working order
8
Amber
26. jan. 2025
·
Overnattede 1 nat
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.
10
Carrie
8. sep. 2025
·
Overnattede 2 nætter
The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.
The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.
10
Debra
5. sep. 2025
·
Overnattede 1 nat
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
10
Craig
6. mar. 2023
·
Overnattede 1 nat
We were pulling a trailer and had no issues parking. They have a great hot breakfast
We were pulling a trailer and had no issues parking. They have a great hot breakfast
2
Eric
26. dec. 2024
·
Overnattede 1 nat
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster finder værelserne og fællesområderne rene og pæne. Andre rapporterer uoverensstemmelser som beskidte eller lugtende tæpper og elevatorer, mangler i badeværelsesrengøringen og lejlighedsvis skimmel eller drænproblemer.
Relaterede gæsteanmeldelser
6
sarah
31. aug. 2025
·
Overnattede 1 nat
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!
10
asiya
7. aug. 2025
·
Overnattede 1 nat
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
10
Brian
7. nov. 2025
·
Overnattede 1 nat
Clean
Clean
10
Colby
6. okt. 2025
·
Overnattede 1 nat
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
4
Alicia
6. jul. 2023
·
Overnattede 1 nat
Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.
Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.
4
Gordon
5. aug. 2023
·
This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.
This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.
6
Sammy
9. maj 2024
·
Overnattede 2 nætter
Carpets are very dirty and stink!
Carpets are very dirty and stink!
10
Debra
1. aug. 2023
·
Overnattede 1 nat
Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.
Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.
2
Eric
26. dec. 2024
·
Overnattede 1 nat
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
8
Joanne
22. jun. 2025
·
Overnattede 1 nat
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt rummelige, moderne og stille, med komfortable senge og et attraktivt design. Nogle gæster oplevede problemer på værelserne, såsom støjende eller ineffektiv A/C, begrænset TV-kanaludvalg eller defekte enheder samt mangel på mikrobølgeovn på nogle værelser.
Relaterede gæsteanmeldelser
8
kirstie
25. sep. 2023
·
Overnattede 2 nætter
It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!
It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!
8
Tim
15. jul. 2024
·
Overnattede 2 nætter
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
10
Jocelyne
7. sep. 2025
·
Overnattede 1 nat
Room clean, comfy bed
Room clean, comfy bed
10
Tyler
8. aug. 2023
·
Overnattede 1 nat
Clean, modern rooms, staff was great, decent prices, fun casino
Clean, modern rooms, staff was great, decent prices, fun casino
10
Joerg
17. nov. 2025
·
Overnattede 1 nat
Great rooms, art in the hotel, excellent breakfast
Great rooms, art in the hotel, excellent breakfast
10
Gordon
18. sep. 2025
·
Overnattede 3 nætter
We had a nice quiet sray, clean room and very good breakfasts.
We had a nice quiet sray, clean room and very good breakfasts.
8
Meghan
14. sep. 2025
·
Overnattede 2 nætter
Very spacious room & bathroom Friendly staff Will definitely stay here again
Very spacious room & bathroom Friendly staff Will definitely stay here again
8
duncan
10. dec. 2025
·
Overnattede 1 nat
Should update there tv stations as most people are men and no sports channels that have hockey on them
Should update there tv stations as most people are men and no sports channels that have hockey on them
10
Sharon
28. jun. 2025
·
Overnattede 2 nætter
Staff was excellent, room was clean, romm was quiet.
Staff was excellent, room was clean, romm was quiet.
8
LISA
13. sep. 2025
·
Overnattede 2 nætter
Room was nice, coffee maker and tv didn't work but no big deal for me
Room was nice, coffee maker and tv didn't work but no big deal for me
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet beskrives bredt som venligt, hjælpsomt og imødekommende med hurtig indcheckning. Flere anmeldelser nævner dog inkonsekvent service, problemer med depositum eller refusion og langsomme eller uadresserede vedligeholdelsesanmodninger.
Relaterede gæsteanmeldelser
10
Daunine
30. jul. 2025
·
Overnattede 1 nat
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
2
Daniel
17. jun. 2025
·
Overnattede 16 nætter
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
10
Donna
7. aug. 2025
·
Overnattede 3 nætter
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
2
Mohamed
29. jun. 2023
·
Overnattede 1 nat
Worst Costumer service.
Worst Costumer service.
10
Harriet
17. okt. 2025
·
Overnattede 1 nat
Was the most delicious breakfast served and the staff were very friendly and polite
Was the most delicious breakfast served and the staff were very friendly and polite
10
Colby
6. okt. 2025
·
Overnattede 1 nat
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
10
Debra
5. sep. 2025
·
Overnattede 1 nat
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
10
Marcel
7. okt. 2024
·
Overnattede 1 nat
Great staff, Paige is the absolute best
Great staff, Paige is the absolute best
6
Nicole
7. dec. 2024
·
Overnattede 1 nat
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
4
Amanda
28. jul. 2024
·
Overnattede 2 nætter
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggende ved siden af kasinoet med rigelig parkering er beliggenheden stille, men uden for centrum af Cold Lake, så en bil er typisk nødvendig. Et par gæster nævnte bekymringer om ophold i parkeringsområdet.
Relaterede gæsteanmeldelser
10
Patrick
29. jul. 2025
·
Overnattede 1 nat
Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
10
Lindy
25. aug. 2023
·
Overnattede 2 nætter
Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.
Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.
10
Tammy
22. dec. 2023
·
Overnattede 1 nat
Close to the casino. Big room. Will stay there again when in the area.
Close to the casino. Big room. Will stay there again when in the area.
10
brylee
9. dec. 2024
·
Overnattede 4 nætter
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
10
Raileen
22. maj 2025
·
Overnattede 1 nat
We like casino dene. The staff are friendly and hotel is clean. Good breakfast
We like casino dene. The staff are friendly and hotel is clean. Good breakfast
10
Colby
6. okt. 2025
·
Overnattede 1 nat
Quiet area, very friendly helpful staff, clean, nice building and rooms
Quiet area, very friendly helpful staff, clean, nice building and rooms
10
Amber
23. jun. 2025
·
Overnattede 1 nat
Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.
Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.
8
Samantha
30. jul. 2024
·
Overnattede 2 nætter
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
10
Leonard
27. aug. 2025
·
Overnattede 1 nat
Yes close to the casino
Yes close to the casino
10
Brian
4. dec. 2023
·
Overnattede 1 nat
Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.
Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden roses bredt som varm, velsmagende og solid. Nogle bemærker begrænset udvalg eller ændringer i starttiden om morgenen, og spisning på stedet udover morgenmaden kan være begrænset, selvom kasinorestaurationen ved siden af er velanmeldt.
Relaterede gæsteanmeldelser
10
Tiffany
23. jul. 2025
·
Overnattede 2 nætter
Very nice breakfast and lovely stay
Very nice breakfast and lovely stay
10
Deanna
16. mar. 2025
·
Overnattede 4 nætter
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!
8
Chad
24. jan. 2025
·
Overnattede 1 nat
Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again
8
Mary
3. sep. 2025
·
Overnattede 2 nætter
Breakfast is always delicious
Breakfast is always delicious
10
Nicole
4. aug. 2025
·
Overnattede 2 nætter
The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
10
brylee
9. dec. 2024
·
Overnattede 4 nætter
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
10
Roger
5. jul. 2025
·
Overnattede 1 nat
Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
10
Harriet
17. okt. 2025
·
Overnattede 1 nat
Was the most delicious breakfast served and the staff were very friendly and polite
Was the most delicious breakfast served and the staff were very friendly and polite
10
Debra
5. sep. 2025
·
Overnattede 1 nat
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.
8
Joanne
22. jun. 2025
·
Overnattede 1 nat
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
lori
29. jun. 2026
·
Overnattede 3 nætter
Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.
Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.
10
Brian
15. jun. 2026
·
Overnattede 1 nat
Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol
Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol
10
Sarah
3. jun. 2026
·
Overnattede 1 nat
Nice clean room. Breakfast was amazing!
Nice clean room. Breakfast was amazing!
10
Nicolae
29. maj 2026
·
Overnattede 4 nætter
Excellent service.The front desk staff are professional and welcoming.
Excellent service.The front desk staff are professional and welcoming.
10
Herb
23. maj 2026
·
Overnattede 1 nat
Beautiful hotel clean enjoyed very quiet
Beautiful hotel clean enjoyed very quiet
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 06:00
Før 11:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-09: 119.23688839569093USD
- 2026-10-10: 119.78248249588013USD
- 2026-10-11: 96.79392170944215USD
- 2026-10-12: 117.04930674362183USD
- 2026-10-13: 113.732860786438USD
- 2026-10-14: 117.04930674362183USD
- 2026-10-15: 106.73888340911866USD
- 2026-10-16: 123.67344631423951USD
- 2026-10-17: 119.47706501617432USD
- 2026-10-18: 102.70630085678101USD
- 2026-10-19: 127.97399246902467USD
- 2026-10-20: 106.62277809906007USD
- 2026-10-21: 106.90790450057985USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 106.90790450057985USD
- 2026-10-26: 106.90790450057985USD
- 2026-10-27: 106.90790450057985USD
- 2026-10-28: 127.97399246902467USD
- 2026-10-29: 106.90790450057985USD
- 2026-10-30: 122.09897317962647USD
- 2026-10-31: 123.7501831718445USD
- 2026-11-01: 123.64730894393922USD
- 2026-11-02: 106.85786912918091USD
- 2026-11-03: 100.93354952850342USD
- 2026-11-04: 100.93354952850342USD
- 2026-11-05: 100.93354952850342USD
- 2026-11-06: 117.04930674362183USD
- 2026-11-07: 113.16246268081666USD
- 2026-11-08: 100.93354952850342USD
- 2026-11-09: 100.65370530319214USD
- 2026-11-10: 104.59792679138184USD
- 2026-11-11: 100.93354952850342USD
- 2026-11-12: 104.25914954833985USD
- 2026-11-13: 112.89226825637819USD
- 2026-11-14: 112.89226825637819USD
- 2026-11-15: 100.93354952850342USD
- 2026-11-16: 100.93354952850342USD
- 2026-11-17: 104.59792679138184USD
- 2026-11-18: 104.25914954833985USD
- 2026-11-19: 100.93354952850342USD
- 2026-11-20: 117.36273295974732USD
- 2026-11-21: 119.93500747070313USD
- 2026-11-22: 104.25914954833985USD
- 2026-11-23: 121.04821328582764USD
- 2026-11-24: 110.87799839553834USD
- 2026-11-25: 100.93354952850342USD
- 2026-11-26: 104.25914954833985USD
- 2026-11-27: 129.12409659271242USD
- 2026-11-28: 119.93500747070313USD
- 2026-11-29: 104.59792679138184USD
- 2026-11-30: 100.93354952850342USD
- 2026-12-01: 110.87799839553834USD
- 2026-12-02: 106.60769227218628USD
- 2026-12-03: 120.81249830932617USD
- 2026-12-04: 112.89226825637819USD
- 2026-12-05: 117.6329273841858USD
- 2026-12-06: 106.47331302566529USD
- 2026-12-07: 110.4024572341919USD
- 2026-12-08: 110.87799839553834USD
- 2026-12-09: 110.87799839553834USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 17.00. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kreditkortet, der blev brugt til reservationen, skal fremvises af kortholderen ved indtjekning sammen med et gyldigt billed-ID. Eventuelle andre arrangementer skal koordineres med overnatningsstedet før ankomst.Der skal være ro på overnatningsstedet fra kl. 22.00 til kl. 07.00. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
A damage deposit of CAD 250 will be collected before check-in.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Fester og events for grupper er strengt forbudt på stedet
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Op til 2 børn i alderen 12 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Hotellet tillader kun kæledyr på specifikke værelser, og der gælder desuden andre begrænsninger for kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster skal henvende sig direkte til hotellet via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Tillægsgebyr for kæledyr: CAD 26.25 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Casino
Elevator
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler
Generelt
Picnic-område/Borde
Gratis morgenmad
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Visual Alarms in Hallways
Water Dispenser
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parkering
Parking (Self) (free)
Parking (Uncovered)
Internet
Gratis wi-fi
Serviceydelser
Forretningscenter
Elevator
Flersproget personale
Sikkerhedsboks
Mødelokaler
Opbevaring af bagage
Ekspres check-in/check-out
Business Center (24-hour)
24-Hour Front Desk
Banquet Hall
Computer Station
Laundry Facilities
Reception Hall
Wedding Services
Aktiviteter
Casino
Billiard
Fitness Center (24-hour)
Udendørs møbler
Television in Common Areas
Terrasse