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Hotel Dene & Conference Centre

From

114 $

/ Nacht

Hotel Dene & Conference Centre - Image 1

Hotel Dene & Conference Centre - Zimmer

Hotel Dene & Conference Centre - Zimmer

Hotel Dene & Conference Centre - Rezeption

Hotel Dene & Conference Centre - Restaurant

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From

114 $

/ Nacht

Über diese Unterkunft

Versuche im Casino dein Glück oder profitiere von Einrichtungen wie: Innenpool und Whirlpool. Kostenloses WLAN, ein Hochzeitsservice und ein Gemeinschaftswohnzimmer stehen ebenfalls zur Verfügung.

Casino
Aufzug
Business-Center
Mehrsprachiges Hotelteam
Safe
Besprechungszimmer

Lage

Highway 28 and Range Road 423, Gemeindebezirk Bonnyville, Kanada

Casino Dene (0.2 Meilen)

Grand Centre Golf and Country Club (5.1 Meilen)

Shipwreck Park (5.4 Meilen)

Advocate Square (5.4 Meilen)

Arrowhead Park (5.7 Meilen)

Brady Heights Park (5.9 Meilen)

Weitere Informationen zur Lage

Zimmeroptionen

5

Standardzimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 3

225 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

7

Standard-Suite

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 3

450 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

3

Standardzimmer, 2 Queen-Betten

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

225 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu Hotel Dene & Conference Centre

8.3

Sehr gut

Basierend auf 597 verifizierten Bewertungen

Wer übernachtet hier?

Gechäftsreisende

38%

Paare

28%

Familien

33%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

In aktuellen Bewertungen wird das Hotel Dene & Conference Centre für seine sauberen, komfortablen und geräumigen Zimmer sowie sein sehr freundliches Personal gelobt. Viele Gäste heben das großzügige, schmackhafte kostenlose Frühstück und das gute Preis-Leistungs-Verhältnis hervor, wobei einige Wartungs- und Einrichtungsprobleme das Gesamterlebnis jedoch trüben.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In aktuellen Bewertungen wird das Hotel Dene & Conference Centre für seine sauberen, komfortablen und geräumigen Zimmer sowie sein sehr freundliches Personal gelobt. Viele Gäste heben das großzügige, schmackhafte kostenlose Frühstück und das gute Preis-Leistungs-Verhältnis hervor, wobei einige Wartungs- und Einrichtungsprobleme das Gesamterlebnis jedoch trüben.

Mehrere Bewertungen erwähnen, dass der Pool und der Whirlpool wegen Renovierungen geschlossen sind oder Handtücher fehlen. Wiederkehrende Probleme mit den Aufzügen oder unangenehme Gerüche in Aufzügen und Fluren werden ebenfalls genannt. Gäste erwähnen häufig ausreichend Parkplätze und die Nähe zum Casino, aber die Lage ist etwas außerhalb des Stadtzentrums von Cold Lake und ist nicht ideal zu Fuß erreichbar. Das Feedback bezieht sich auch auf Probleme im Zimmer, wie verstopfte Abflüsse, defekte Klimaanlagen oder Fernseher sowie gelegentlich fehlende Annehmlichkeiten. Eine gute Wahl für preisbewusste Reisende, die gelegentliche betriebliche Unregelmäßigkeiten in Kauf nehmen können.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Pool und der Whirlpool sind häufig geschlossen oder es fehlen Handtücher; die Aufzüge sind manchmal außer Betrieb oder haben unangenehme Gerüche. Es gibt ausreichend Parkplätze, auch für Wohnwagen. Es kann gelegentlich Probleme mit Außentüren und der Schneeräumung geben.

Ähnliche Gästebewertungen

10

Daunine

30. Juli 2025

·

Aufenthalt am 1 Nacht

Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.

Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.

10

Deanna

16. März 2025

·

Aufenthalt am 4 Nächte

Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!

Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!

8

Tim

15. Juli 2024

·

Aufenthalt am 2 Nächte

The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.

The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.

10

asiya

7. Aug. 2025

·

Aufenthalt am 1 Nacht

Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again

Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again

10

mary

13. Aug. 2025

·

Aufenthalt am 1 Nacht

Says pool and hot tub but not in working order

Says pool and hot tub but not in working order

8

Amber

26. Jan. 2025

·

Aufenthalt am 1 Nacht

Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.

Staff was friendly , breakfast was good. Room was very clean and comfortable. Pool is down for maintenance. Staff made a couple comments about how lots of past guests damage rooms. Not sure why it was brought up to me more than once. Overall was good. Would try it again when the pool is open.

10

Carrie

8. Sept. 2025

·

Aufenthalt am 2 Nächte

The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.

The staff was very friendly and greeted you with a smile. The hotel was clean and the rooms were great. I was a little disappointed that the pool and hot tub were not available. Overall it was a great place to stay.

10

Debra

5. Sept. 2025

·

Aufenthalt am 1 Nacht

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

10

Craig

6. März 2023

·

Aufenthalt am 1 Nacht

We were pulling a trailer and had no issues parking. They have a great hot breakfast

We were pulling a trailer and had no issues parking. They have a great hot breakfast

2

Eric

26. Dez. 2024

·

Aufenthalt am 1 Nacht

Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.

Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Gäste finden die Zimmer und Gemeinschaftsbereiche sauber und ordentlich. Andere berichten von Inkonsistenzen wie schmutzigen oder übelriechenden Teppichen und Aufzügen, mangelnder Sauberkeit in den Badezimmern sowie gelegentlichem Schimmel oder Abflussgeruch.

Ähnliche Gästebewertungen

6

sarah

31. Aug. 2025

·

Aufenthalt am 1 Nacht

I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!

I stayed with my children, unfortunately the pool was under renovations, no child friendly place to eat, no microwave in our room, what looked like puke on the bottom of the bed frame, and if you want to have a bath and a shower at the same time? No problem because the tub backs up!

10

asiya

7. Aug. 2025

·

Aufenthalt am 1 Nacht

Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again

Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again

10

Brian

7. Nov. 2025

·

Aufenthalt am 1 Nacht

Clean

Clean

10

Colby

6. Okt. 2025

·

Aufenthalt am 1 Nacht

Quiet area, very friendly helpful staff, clean, nice building and rooms

Quiet area, very friendly helpful staff, clean, nice building and rooms

4

Alicia

6. Juli 2023

·

Aufenthalt am 1 Nacht

Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.

Bathroom was dirty along with towels. Toilet had pubic hair on the seat, stains in the bowl, glass was marked up and a used bar of soap in the shower. Towel was used and put back on the rack.

4

Gordon

5. Aug. 2023

·

This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.

This hotel has such potential, however it is so dirty and run down. The toilet in the room was gross, the shower floor was black with dirt, broken furniture, no closet doors worked. The floor in the entrance,kitchen and bathroom were so dirty you had to wear shoes, they stuck to the floor with every step. Cleaned shoes before leaving in bathroom sink and the water coming off them was black.The elevators were filthy, the halls and floors were filthy. Not once did we see any person cleaning. The hot tub was so dirty, absolute turn off. I do not recommend staying here.

6

Sammy

9. Mai 2024

·

Aufenthalt am 2 Nächte

Carpets are very dirty and stink!

Carpets are very dirty and stink!

10

Debra

1. Aug. 2023

·

Aufenthalt am 1 Nacht

Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.

Rooms very clean, beds comfortable, had a wonderful large walk-in shower, beautiful bathroom set up.

2

Eric

26. Dez. 2024

·

Aufenthalt am 1 Nacht

Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.

Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.

8

Joanne

22. Juni 2025

·

Aufenthalt am 1 Nacht

Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.

Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind in der Regel geräumig, modern und ruhig, mit bequemen Betten und ansprechendem Design. Einige Gäste hatten jedoch Probleme im Zimmer, wie z. B. laute oder ineffektive Klimaanlagen, eine begrenzte Auswahl an Fernsehkanälen oder nicht funktionierende Geräte sowie das Fehlen von Mikrowellen in einigen Zimmern.

Ähnliche Gästebewertungen

8

kirstie

25. Sept. 2023

·

Aufenthalt am 2 Nächte

It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!

It would've been nice to have a microwave in the rooms, other then that I had a fantastic time at Hotel Dene!

8

Tim

15. Juli 2024

·

Aufenthalt am 2 Nächte

The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.

The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.

10

Jocelyne

7. Sept. 2025

·

Aufenthalt am 1 Nacht

Room clean, comfy bed

Room clean, comfy bed

10

Tyler

8. Aug. 2023

·

Aufenthalt am 1 Nacht

Clean, modern rooms, staff was great, decent prices, fun casino

Clean, modern rooms, staff was great, decent prices, fun casino

10

Joerg

17. Nov. 2025

·

Aufenthalt am 1 Nacht

Great rooms, art in the hotel, excellent breakfast

Great rooms, art in the hotel, excellent breakfast

10

Gordon

18. Sept. 2025

·

Aufenthalt am 3 Nächte

We had a nice quiet sray, clean room and very good breakfasts.

We had a nice quiet sray, clean room and very good breakfasts.

8

Meghan

14. Sept. 2025

·

Aufenthalt am 2 Nächte

Very spacious room & bathroom Friendly staff Will definitely stay here again

Very spacious room & bathroom Friendly staff Will definitely stay here again

8

duncan

10. Dez. 2025

·

Aufenthalt am 1 Nacht

Should update there tv stations as most people are men and no sports channels that have hockey on them

Should update there tv stations as most people are men and no sports channels that have hockey on them

10

Sharon

28. Juni 2025

·

Aufenthalt am 2 Nächte

Staff was excellent, room was clean, romm was quiet.

Staff was excellent, room was clean, romm was quiet.

8

LISA

13. Sept. 2025

·

Aufenthalt am 2 Nächte

Room was nice, coffee maker and tv didn't work but no big deal for me

Room was nice, coffee maker and tv didn't work but no big deal for me

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird durchweg als freundlich, hilfsbereit und entgegenkommend beschrieben, mit schnellem Check-in. Mehrere Bewertungen erwähnen jedoch unbeständigen Service, Probleme mit Einzahlungen oder Rückerstattungen sowie langsame oder unbeantwortete Wartungsanfragen.

Ähnliche Gästebewertungen

10

Daunine

30. Juli 2025

·

Aufenthalt am 1 Nacht

Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.

Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.

2

Daniel

17. Juni 2025

·

Aufenthalt am 16 Nächte

Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.

Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.

10

Donna

7. Aug. 2025

·

Aufenthalt am 3 Nächte

The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.

The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.

2

Mohamed

29. Juni 2023

·

Aufenthalt am 1 Nacht

Worst Costumer service.

Worst Costumer service.

10

Harriet

17. Okt. 2025

·

Aufenthalt am 1 Nacht

Was the most delicious breakfast served and the staff were very friendly and polite

Was the most delicious breakfast served and the staff were very friendly and polite

10

Colby

6. Okt. 2025

·

Aufenthalt am 1 Nacht

Quiet area, very friendly helpful staff, clean, nice building and rooms

Quiet area, very friendly helpful staff, clean, nice building and rooms

10

Debra

5. Sept. 2025

·

Aufenthalt am 1 Nacht

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

10

Marcel

7. Okt. 2024

·

Aufenthalt am 1 Nacht

Great staff, Paige is the absolute best

Great staff, Paige is the absolute best

6

Nicole

7. Dez. 2024

·

Aufenthalt am 1 Nacht

The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.

The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.

4

Amanda

28. Juli 2024

·

Aufenthalt am 2 Nächte

Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.

Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Das Hotel liegt neben dem Casino mit vielen Parkplätzen und ist ruhig gelegen, aber außerhalb des Stadtzentrums von Cold Lake, sodass in der Regel ein Auto benötigt wird. Einige Gäste erwähnten Bedenken hinsichtlich herumlungernder Personen auf dem Parkplatz.

Ähnliche Gästebewertungen

10

Patrick

29. Juli 2025

·

Aufenthalt am 1 Nacht

Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.

Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.

10

Lindy

25. Aug. 2023

·

Aufenthalt am 2 Nächte

Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.

Such a beautiful hotel! The rooms are designed so gorgeously and the artwork everywhere is awesome. Staff is super helpful. Breakfast is amazing and open until 11am which is unheard of. Pool and hot tub areas were a little messy and without towels but staff were right there to help. Location is quiet and beautiful with only a short drive to Cold Lake. Casino is a short walk beside the hotel so it didn't affect the hotel traffic.

10

Tammy

22. Dez. 2023

·

Aufenthalt am 1 Nacht

Close to the casino. Big room. Will stay there again when in the area.

Close to the casino. Big room. Will stay there again when in the area.

10

brylee

9. Dez. 2024

·

Aufenthalt am 4 Nächte

This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.

This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.

10

Raileen

22. Mai 2025

·

Aufenthalt am 1 Nacht

We like casino dene. The staff are friendly and hotel is clean. Good breakfast

We like casino dene. The staff are friendly and hotel is clean. Good breakfast

10

Colby

6. Okt. 2025

·

Aufenthalt am 1 Nacht

Quiet area, very friendly helpful staff, clean, nice building and rooms

Quiet area, very friendly helpful staff, clean, nice building and rooms

10

Amber

23. Juni 2025

·

Aufenthalt am 1 Nacht

Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.

Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.

8

Samantha

30. Juli 2024

·

Aufenthalt am 2 Nächte

Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake

Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake

10

Leonard

27. Aug. 2025

·

Aufenthalt am 1 Nacht

Yes close to the casino

Yes close to the casino

10

Brian

4. Dez. 2023

·

Aufenthalt am 1 Nacht

Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.

Room was clean, very comfortable, modern. Hot Breakfast was great! Casino next door had live music and good food.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird durchweg als heiß, schmackhaft und reichhaltig gelobt. Einige bemängeln die begrenzte Auswahl oder veränderte Öffnungszeiten am frühen Morgen. Das gastronomische Angebot vor Ort über das Frühstück hinaus kann begrenzt sein, obwohl das Restaurant im Casino nebenan gut bewertet wird.

Ähnliche Gästebewertungen

10

Tiffany

23. Juli 2025

·

Aufenthalt am 2 Nächte

Very nice breakfast and lovely stay

Very nice breakfast and lovely stay

10

Deanna

16. März 2025

·

Aufenthalt am 4 Nächte

Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!

Overall, this a great stay. The staff are friendly and welcoming, and very accommodating to any concerns or issues. I rated lower on cleanliness due to my most recent stay: the shower drain had not been cleaned in what looks like some time; the water was almost overflowing onto the floor after just a few moments; when I lifted the metal panel there was a LOT of hair, scum and a couple pieces of garbage. Lower on the facilities: construction going on for some time, the door adjacent the parking lot seemed to get stuck when trying to get in while it was cold, another side exit door barely opens with enough room to squeeze out as it gets stuck on the sidewalk, snow removal was very slow and at times blocked off access to the parking lot around the hotel. The room was tidy, but the bed wasn't made correctly and the mattress protector and sheet kept coming off. Kitchen/restaurant in the hotel is amazing, along with the food, but access is limited to certain days/hours - they do have a snack area that will do in a pinch, but there's not much selection outside sandwiches and junk food. All that said, this is the only place I stay when visiting the area!

8

Chad

24. Jan. 2025

·

Aufenthalt am 1 Nacht

Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again

Deposit on the room is insane 500$ but apparently it’s only 250$ now. Crazy. Breakfast is subpar and has extremely limited options. I won’t be staying again

8

Mary

3. Sept. 2025

·

Aufenthalt am 2 Nächte

Breakfast is always delicious

Breakfast is always delicious

10

Nicole

4. Aug. 2025

·

Aufenthalt am 2 Nächte

The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!

The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!

10

brylee

9. Dez. 2024

·

Aufenthalt am 4 Nächte

This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.

This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.

10

Roger

5. Juli 2025

·

Aufenthalt am 1 Nacht

Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!

Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!

10

Harriet

17. Okt. 2025

·

Aufenthalt am 1 Nacht

Was the most delicious breakfast served and the staff were very friendly and polite

Was the most delicious breakfast served and the staff were very friendly and polite

10

Debra

5. Sept. 2025

·

Aufenthalt am 1 Nacht

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

We were in room 109 - was a nice room- unfortunately had a view to the back parking lot. Bed very comfortable, bathroom very clean- walk-in shower- unfortunately had no body lotion or special Amenities. Staff very friendly. Check-in was great. Lots of free parking. Full breakfast was good. Casino was separate but a 2 minute walk. This was our second time back and will definitely stay here again.

8

Joanne

22. Juni 2025

·

Aufenthalt am 1 Nacht

Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.

Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

10

lori

29. Juni 2026

·

Aufenthalt am 3 Nächte

Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.

Things we loved about the Hotel Dene: the staff were lovely; the room was clean, comfortable and well-designed; the included breakfast was very good and served till 10 on weekends; and the walk-in rain shower was terrific. The location was very convenient for us and it was nice to be outside of town. Things we didn't love: the pool that appears in the hotel description is under construction and, according to other commentors, has been for some time. In other words, don't count on the pool or gym unless you call first to confirm that they're open. The restaurant in the hotel is only open for breakfast (closing at 9 am weekdays) and the restaurant in the casino is IN the casino and therefore can't serve families. Also, we didn't find out until we'd checked in that only queen rooms have baths; king rooms have walk-in showers only. We would definitely stay here again, especially if the pool and gym open. Very good value, and very comfortable.

10

Brian

15. Juni 2026

·

Aufenthalt am 1 Nacht

Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol

Views around are incredible! Beds are like laying on a cloud VERY restful sleep. Breakfast...French Toast and BACON...that sets your day off right!! Front desk staff VERY friendly and helpful. Shower soaps GREAT and the shower head YUP! The coffee in the breakfast area was very good and a First Nations company...awesome taste! Pool area STILL under construction so not hot tub...boooo lol

10

Sarah

3. Juni 2026

·

Aufenthalt am 1 Nacht

Nice clean room. Breakfast was amazing!

Nice clean room. Breakfast was amazing!

10

Nicolae

29. Mai 2026

·

Aufenthalt am 4 Nächte

Excellent service.The front desk staff are professional and welcoming.

Excellent service.The front desk staff are professional and welcoming.

10

Herb

23. Mai 2026

·

Aufenthalt am 1 Nacht

Beautiful hotel clean enjoyed very quiet

Beautiful hotel clean enjoyed very quiet

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 06:00

Vor 11:00

Kaution

CAD 250 per accommodation on arrival.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

Oktober 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9 $119	10 $120
11 $97	12 $117	13 $114	14 $117	15 $107	16 $124	17 $119
18 $103	19 $128	20 $107	21 $107	22	23	24
25 $107	26 $107	27 $107	28 $128	29 $107	30 $122	31 $124

November 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 17:00 Uhr planst. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Die zur Buchung verwendete Kreditkarte muss vom Karteninhaber beim Check-in zusammen mit einem passenden Lichtbildausweis vorgelegt werden. Ausnahmen sind nur nach vorheriger Absprache mit der Unterkunft möglich. In der Unterkunft gelten von 22:00 Uhr bis 07:00 Uhr Ruhezeiten. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.

A damage deposit of CAD 250 will be collected before check-in.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
Bargeldlose Transaktionen sind verfügbar
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet

Bis zu 2 Kinder bis zu 12 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Kontaktloser Check-out ist verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Gebühr für Haustiere: 26.25 CAD pro Haustier, pro Nacht
Assistenztiere sind von den Gebühren ausgenommen
Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.