Hotels Voyageur at International Falls MN

It was dirty, had mold/water damage, exposed electrical circuits, blood stains on the sheets, mouse poop in the nightstand, no continental breakfast, no milk, no coffee, no spoons, curtains falling off the wall, bathroom vanity loose and ready to fall off. Uncomfortable beds gap in the door frame lets bugs in.

The motel is old and the room air conditioner did not keep the room cool. I had to ask for soap and a glass for water. Very dingy and dark. I only needed one night so it was good enough for that.

We didn’t stay. Questionable neighborhood. Smell of pot or mold or both in and around the room. No refrigerator, barely any space between the bed and the furniture enroute to the bathroom. Second floor room up stairs with bad knees. Husband checked for bugs and said let’s go.

-This was the worst lodging in which I have ever stayed! -I am so glad that my wife was not with me (only my brothers) because she would have, literally, cried at the thought of having to stay at this property! -There was a HEAVY smell of marijuana in the hallways! -We had to go back to the front desk to ask for towels after we checked in. -There was no soap in the bathroom, and we could not get any at the front desk. There was no shampoo, conditioner, etc. in the bathroom and none was available at the desk. -Light bulbs were missing in the lamps. -The in-room refrigerator was not working because the freezer compartment was caked over with a HUGE amount of ice. -We were told that the hotel ice machine was not working and if we wanted ice, we could drive to a local gas station to purchase it there! -Even though the advertisement of the property clearly showed that a complimentary breakfast would be available - there was, in fact, NO food provided at all! -The bathroom flooring was not properly secured and stuck up at least an inch from the rest of the surrounding surface, so we had to be very careful not to trip over it or cut our feet!

Even though they claim to have gotten new management, the place is terrible. And this is actually a motel, not a hotel despite its name here on Expedia. Furthermore, the place is quite dirty and the STRONG smell to urine and cigarettes is revolting. Avoid this place! I would give it ZERO stars if Expedia would allow it.

Pizza rolls and chips were in my room when I checked in and we aren’t sure if it was cleaned. The outside door was locked and couldn’t get it opened

Bed spread smelled of urine

I could not even stay here we went into the room and within 15 mins was getting bite from bugs and when I pulled the covers down there was hair all in the bed contacted hotel.com to cancel made a report and still have not heard from them in regards to getting my money back

I arrived to a room that smelled like an ash tray. It smelled like that because someone left one outside the window on top of the air conditioner with the window open. Someone went up while I was out and was supposed to do something about it and when I returned, there was hardly a difference.

Stinky/musty smelling room and mini fridge, outdated style, dirty littered property

It was a simple place to spend the night before leaving for Canada and that was all that was needed. The room was musty smelling.

The motel is old and the room air conditioner did not keep the room cool. I had to ask for soap and a glass for water. Very dingy and dark. I only needed one night so it was good enough for that.

Bed was not large enough for 2 people and also too soft. The Bathroom did not have any place to hang cloths.

Comfy bed. Extremely clean room. Room didn't smell bad, didn't smell old and didn't smell like cleaning fluids. The bed was very clean, including the headboard. Sheets super white and super clean. Three pillows on the double bed, one pillow was awesome. So soft. The other two were more firm and also nice. The bathroom was super clean, toilet and sink were extra clean. Everything worked perfectly. I used to clean rooms in hotels and I was checking out everything, I couldn't even find any dust anywhere. The only thing I would suggest is a hook or two somewhere to hang a robe or towel, etc. The front desk woman was very friendly and nice. Cute, vintage hotel.

This hotel is very very dated, old beds, old bed spreads, stained sheets. At check in, the person said they didn’t have towels or soaps (only hand lotions) He eventually gave us some flimsy clean towels. We paid $85 for the night, which I think is overpriced for what were provided.

Simple budget hotel. Fine.

Air conditioner did not work, steep stairs, TV remote didn't work, sink faucet leaked. Heather, desk clerk was good and beyond helpful. She brought us fan to help with hot room.

The internet was down, so no credit card charges and they don't except cash. The room was extremely small and had only 1 hand towel for 4 people.

Simple. Everything you would need and want in a motel.

While the property looked ok from the outside, the inside was very dated. The air and TV in our room didn't work. There were no towels in the room and hot water was spotty at best. In spite of all this, the young man who was working the counter was extremely attentive and worked within his means to make things right. On the plus side, the room was very clean, however very dated.

Rooms weren't available at check in and when I tried to get a refund the hotel reported us as a no show. Then they changed their story to us using 1 of the 2 rooms booked. Annoying and terrible service.

Don’t stay at this place. We booked through Expedia and when our group arrived they claimed to not have our reservation. When I called Expedia the Expedia representative called the hotel and I saw the hotel manager pick up the phone and hang up on Expedia. Expedia told me I would not be billed for no show and later I was billed.

Staff is very friendly. Price is very reasonable for the room and location.

I was there for an event and this was a convenient location. The room was clean and bed comfortable. There was coffee and tea at the lobby available all the time. The manager was very helpful and friendly.

They wouldn’t let us in! Had a confirmation from Travelocity. Said Travelocity shouldn’t be doing online reservations with this property. 4 other couples behind me were turned away! This property is a joke and nothing but a scam! Stay away. I would recommend booking a hotel in person and not through an online party. The hotel was in desperate need of work and run down, likely not habitable. Doesn’t look anything like the pictures.

The first night was fine. The second night the key card didn’t work and there was no one around to let us in the room. We called the after hour phone number, no answer had to leave a message. Sent a text message, still nothing. Walked up and down the hallway and went downstairs in the employee only area calling out for someone, nothing. Called the police, they came and went door to door pounding on the doors and calling out “police”, nothing. Finally a lady came out of one of the rooms and made us a new key, we were in. Got into the room, no new towels, nothing was cleaned. Day three, key card didn’t work again, but the lady was here to let us in. Again no new towels and not cleaned. I took clean towels from the room next door. We won’t be back.

We arrived very late, after 11:00 pm. We booked this hotel because it had the only room available in International Falls. When we tried to check in the frustrated clerk said we were the 20th group he had to turn away because he didn’t have any more rooms! We were stuck at nearly midnight in a remote city with no available rooms. It was absolutely awful.

I rarely write negative reviews since I own several businesses. I Appreciate having a customer communicate with me rather than leave poor reviews. However, Love Hotels would not take care of the issues when we communicated directly. Our cab driver told us “the voyageur closed down. I’m just warning you.” When we arrived, the building was very dilapidated. There was trash, Dominoes Pizza boxes stacked, and various junk items like crock pots stacked in the entrance. We literally waited for 15 minutes while the staff was calling management trying to get the password to Square to check us in. The carpets are completely stained and ripped. There are large areas with no paint on the walls. When we saw the room, one of the beds was completely swayed in the middle. We wanted to watch the Stanley Cup that night, so we immediately checked to see if the cable worked. It did not. The remotes were not working and the channel was stuck on an old western channel. The overall feel of the hotel was completely unclean and not very safe. When we told the hotel we would not be staying there, they refused to refund our money. I took pictures of all the trash and the conditions of the hotel to show Love Hotels. They still wouldn’t refund our money. So I will take this up with the credit card company.

After our float plane was delayed by weather, I booked 2 of the last rooms available in the entire area on Orbitz. We arrived to find the rooms were sold and the property booked. Last minute fishing cancellations and people traveling north for their weekend or week in Canada booked things solid. The excellent onsite manager worked some magic and got my party of 6, 3 beds to sleep in! That’s service you don’t find anymore!

Great people, great service

It was a simple place to spend the night before leaving for Canada and that was all that was needed. The room was musty smelling.

Convenient

This place was perfect for our need before crossing the border and going fishing. Clean and close to store and bait shop.

I was there for an event and this was a convenient location. The room was clean and bed comfortable. There was coffee and tea at the lobby available all the time. The manager was very helpful and friendly.

Super simple room to stay a night on our way to northern Ontario to fish. Quiet area. Not for spouses with higher expectations. Inexpensive and checks the boxes for a simple place to stay.

This was a great place for our 9 days and the manager went the extra mile when I added 2 nights to the stay so I could have the same room. Central to the town and easy access to all the visitors centers for Voyageurs Nat'l Park. I'll stay again when I get back there.

It was dirty, had mold/water damage, exposed electrical circuits, blood stains on the sheets, mouse poop in the nightstand, no continental breakfast, no milk, no coffee, no spoons, curtains falling off the wall, bathroom vanity loose and ready to fall off. Uncomfortable beds gap in the door frame lets bugs in.

I stayed at this facility last year August for one night as I was travelling to Canada. The cost was high for the quality of the room. This year it was 33% higher, way over priced for accommodations.. No soap in bathroom. The walls had holes under repair. They only offered morning coffee which was terribly weak. I was told there was a change of management that was not providing supplies to workers.

-This was the worst lodging in which I have ever stayed! -I am so glad that my wife was not with me (only my brothers) because she would have, literally, cried at the thought of having to stay at this property! -There was a HEAVY smell of marijuana in the hallways! -We had to go back to the front desk to ask for towels after we checked in. -There was no soap in the bathroom, and we could not get any at the front desk. There was no shampoo, conditioner, etc. in the bathroom and none was available at the desk. -Light bulbs were missing in the lamps. -The in-room refrigerator was not working because the freezer compartment was caked over with a HUGE amount of ice. -We were told that the hotel ice machine was not working and if we wanted ice, we could drive to a local gas station to purchase it there! -Even though the advertisement of the property clearly showed that a complimentary breakfast would be available - there was, in fact, NO food provided at all! -The bathroom flooring was not properly secured and stuck up at least an inch from the rest of the surrounding surface, so we had to be very careful not to trip over it or cut our feet!

Not as advertised. Breakfast was coffee and juice. Had a coffee maker in room with no basket, coffee, cups or glasses. Building is run down outside and just plain old inside. Way overpriced at $149 per night. I would be embarrassed to list this property. My booking was a last minute, take it or leave it decision. I should have left it!

I was there for an event and this was a convenient location. The room was clean and bed comfortable. There was coffee and tea at the lobby available all the time. The manager was very helpful and friendly.