Urban Oasis At The Four Seasons

It all began with frustrating news that the keys have to be collected from a different address. The property is run-down and feels extremely cheap. The sofa is unusually low, which makes it uncomfortable, and to make matters worse, the foam padding is basically gone—you can literally feel the wooden frame underneath. No cushions. There is an oven, but no oven tray or a roasting dish provided, so I couldn’t use the oven. There is a kitchen but the cookware is minimal, overused, broken. The tip of the kitchen knife was broken off as well. The bedding and mattress are the cheapest possible. I even found the exact mattress online for only R4,080 (€180)—so you can imagine the “comfort” level. The bed linen is so thin that it is transparent. The duvet cover is much bigger than the duvet itself. I can’t but mention that the duvet itself is record thin. Check out the pictures; they say it all. Almost 200 flats are serviced by just one working lift—the second one was out of order for over a month. This means extremely long waits. One time, we decided to walk up to the 14th floor, only to discover you can’t open the stairwell door from the stairs into the building—it only works in the opposite direction. They’ve recently installed a facial recognition system, which you now need to access the building, parking, or any floor. It only worked for one day at a time, so during our 3-night stay, we had to redo it daily. Very frustrating and time-wasting experience.

Be aware the misleading name "Four Seasons" is just the name of this rather low-end apartment block, it has nothing to do with the hotel chain at all. Apartment and building are old and tired. Ok for a cheap room to stay a night but not much more than that. Amazing view.