Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-out is available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Enjoy local cuisine at La Palma, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: EUR 37.00
- New Year's Eve (December 31) Gala Dinner per child: EUR 19.00 (from 2 to 11 years old)
- A tax is imposed by the city: EUR 4.76 per person, per night. This tax does not apply to children under 13 years of age.