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Hotel Cielo

47 USD

/natt

Gj.snitt. for september

Hotel Cielo - Image 1

Hotel Cielo - Image 2

Hotel Cielo - Image 3

Hotel Cielo - Image 4

Hotel Cielo - Image 5

Priser for Hotel Cielo

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47 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Hotel Cielo er prisen per natt i gjennomsnitt 46 USD i den billigste måneden (oktober) og 120 USD i den dyreste måneden (desember), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Hotel Cielo etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	100 USD
februar	92 USD
mars	82 USD
april	61 USD
mai	57 USD
juni	60 USD
juli	58 USD
august	48 USD
september	47 USD
oktober	46 USD
november	65 USD
desember	120 USD

Dyreste: desember (ca. 120 USD)

Billigste: oktober (ca. 46 USD)

Om denne eiendommen

Centrally located hotel with rooftop terrace, onsite massages, and easy access to Playa del Carmen Main Beach.

Flyplasstransport
Rom for ikke-røykere
Turistinformasjon
Rengjøring
Bankettfasiliteter
Bankboks

Beliggenhet

Calle 4 entre la 5ª y 10ª Avenida, Playa del Carmen Centro, Playa del Carmen, Delstaten Quintana Roo, Mexico

Mer stedsinformasjon

Romalternativer

5

King Room with Balcony

Romdetaljer

1 Stor Dobbeltseng

Sover 2

275 ft²

Utsikt over by

Balkong

Klimaanlegg

Eget bad

TV

Egen inngang

5

Double Room

Romdetaljer

1 Dobbeltseng

Sover 2

225 ft²

Klimaanlegg

Eget bad

TV

Egen inngang

6

King Room

Romdetaljer

1 Stor Dobbeltseng

Sover 2

225 ft²

Utsikt over by

Klimaanlegg

Eget bad

TV

Egen inngang

4

Quadruple Room

Romdetaljer

2 Dobbeltsenger

Sover 4

250 ft²

Klimaanlegg

Eget bad

TV

Egen inngang

4

Basic Triple Room

Romdetaljer

1 Dobbeltseng

og

1 Enkeltseng

Sover 3

250 ft²

Klimaanlegg

Eget bad

TV

Egen inngang

8

Family Room with Balcony

Romdetaljer

1 Stor Dobbeltseng

,

1 Dobbeltseng

og

1 Enkeltseng

Sover 5

395 ft²

Utsikt over by

Balkong

Klimaanlegg

Eget bad

TV

Egen inngang

Gjesteomtaler av Hotel Cielo

8.2

Veldig bra

basert på 50 verifiserte omtaler

Hvem bor her?

Business

1%

Par

47%

Familie

17%

Grupper

19%

Alene

13%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Hotel Cielo roser reisende konsekvent den sentrale beliggenheten, kun et steinkast fra Fifth Avenue og stranden, den tradisjonelle sjarmen og det vennlige personalet. Samtidig påpeker mange et livlig natteliv i nærheten som kan føre til mye støy sent på kvelden.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Hotel Cielo roser reisende konsekvent den sentrale beliggenheten, kun et steinkast fra Fifth Avenue og stranden, den tradisjonelle sjarmen og det vennlige personalet. Samtidig påpeker mange et livlig natteliv i nærheten som kan føre til mye støy sent på kvelden.

Rommene er komfortable med en klassisk meksikansk stil og, i noen tilfeller, romslige. Noen gjester rapporterer imidlertid om tynne gardiner som slipper inn lys og mangel på minibar, og én gjest nevner begrenset varmt vann. Renhold får generelt sterk ros, med bare noen få rapporter om lukt eller kakerlakker. Restauranten som er tilknyttet hotellet får skryt for god mat og bekvemmelighet. Forvent et sjarmerende opphold som passer for reisende som verdsetter beliggenhet og karakter over fullstendig ro.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Anmeldelser fremhever en tilknyttet restaurant med god mat og bekvemmelighet. Lite annet om fasilitetene er diskutert.

Relaterte gjesteomtaler

8

Asmaaa

11. okt. 2025

·

Overnattet 3 netter

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

Lorena

9. juli 2025

·

Overnattet 2 netter

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30. des. 2023

·

Overnattet 5 netter

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12. aug. 2025

·

Overnattet 5 netter

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13. feb. 2025

·

Overnattet 3 netter

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

6

Michel

1. mars 2024

·

Overnattet 3 netter

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

Le décor boutique belle terrasse sur le toit avec vu sur la mer , aucun service dommage que la piscine air été mis hors service et enterrée

10

karen

28. juli 2025

·

Overnattet 2 netter

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25. jan. 2026

·

Overnattet 1 natt

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7. feb. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11. jan. 2025

·

Overnattet 3 netter

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rom og fellesområder er generelt svært rene, og renholdet roses i anmeldelsene. Noen få gjester rapporterte om problemer som lukt eller kakerlakker.

Relaterte gjesteomtaler

4

Gumercindo

9. apr. 2023

·

Overnattet 2 netter

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.

6

Janine

12. apr. 2024

·

Overnattet 2 netter

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

It’s a mold smell in the property. Service is excellent and the bar downstairs is nice. The customer service is very good. Due to the conditions of the property, I won’t stay again. It’s also a perfect location.

10

Vicente

30. des. 2023

·

Overnattet 5 netter

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

8

Rosa Maria Vasquez

17. sep. 2025

·

Overnattet 5 netter

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

ADA

12. aug. 2025

·

Overnattet 5 netter

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

Ruben

8. apr. 2025

·

Overnattet 6 netter

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Kristen

25. jan. 2026

·

Overnattet 1 natt

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene har tradisjonell innredning og komfortable senger, med noen romslige layouter og balkonger. Flere anmeldelser nevner tynne gardiner som slipper inn tidlig lys og mangel på minibar.

Relaterte gjesteomtaler

8

Asmaaa

11. okt. 2025

·

Overnattet 3 netter

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

8

veronica

8. juli 2024

·

Overnattet 1 natt

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

Todo muy bien, en el hotel, lo unico que requiere cortinas mas grandes y con blackout porque entra muchisima luz desde que amanece

8

Rosa Maria Vasquez

17. sep. 2025

·

Overnattet 5 netter

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

es muy conveniente para desplazarse, las camas muy comodas, todo muy limpio, la habitacion muy espaciosa,

10

zev

13. feb. 2025

·

Overnattet 3 netter

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Gordon

10. okt. 2025

·

Overnattet 3 netter

Only thing I would have changed was the curtains. A lot of light came into the room at night.

Only thing I would have changed was the curtains. A lot of light came into the room at night.

10

Vishnu

19. okt. 2025

·

Overnattet 1 natt

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

6

Justin

3. juli 2025

·

Overnattet 1 natt

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light.

8

SANDRA

14. juli 2025

·

Overnattet 5 netter

Liked the property overall had all the needed amenities just wished it had a mini fridge

Liked the property overall had all the needed amenities just wished it had a mini fridge

10

Amr

7. feb. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Adrienne

12. jan. 2022

·

Overnattet 1 natt

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

It was an amazing stay however the walls were a little thin and we could hear everything people were saying

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet er konsekvent vennlig, hjelpsomt og oppmerksomt, med ros til resepsjonen og ledelsen for å gå den ekstra milen.

Relaterte gjesteomtaler

8

Asmaaa

11. okt. 2025

·

Overnattet 3 netter

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7. des. 2025

·

Overnattet 1 natt

Great location, friendly staff!

Great location, friendly staff!

10

Jason

28. apr. 2022

·

Overnattet 3 netter

Excellent front desk staff.

Excellent front desk staff.

10

Rosalind

24. mars 2025

·

Overnattet 2 netter

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it

10

Vishnu

19. okt. 2025

·

Overnattet 1 natt

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Tammy

27. feb. 2025

·

Overnattet 2 netter

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful

10

Camila

2. apr. 2025

·

Overnattet 6 netter

Super friendly and helpful staff!

Super friendly and helpful staff!

10

karen

28. juli 2025

·

Overnattet 2 netter

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25. jan. 2026

·

Overnattet 1 natt

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Mitzi

11. jan. 2025

·

Overnattet 3 netter

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Svært sentralt – kun et steinkast fra Fifth Avenue og en kort spasertur til stranden og transport. Det livlige området medfører nattestøy.

Relaterte gjesteomtaler

8

Asmaaa

11. okt. 2025

·

Overnattet 3 netter

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10

10

Sean

7. des. 2025

·

Overnattet 1 natt

Great location, friendly staff!

Great location, friendly staff!

10

Vishnu

19. okt. 2025

·

Overnattet 1 natt

Very good Rooms , next to beach , Staff are friendly staff

Very good Rooms , next to beach , Staff are friendly staff

10

Ruben

8. apr. 2025

·

Overnattet 6 netter

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry.

10

Dwayne

9. des. 2024

·

Overnattet 3 netter

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

This is a great little hotel just off of Avenida Quinta and a block from the beach. Alberto and Leticia at the front desk will take great care of you! This will be our place to stay whenever we visit PDC!

10

karen

28. juli 2025

·

Overnattet 2 netter

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.

10

Kristen

25. jan. 2026

·

Overnattet 1 natt

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7. feb. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Marciel

9. sep. 2023

·

Overnattet 8 netter

Location is everything. Right in the heart of PDC.

Location is everything. Right in the heart of PDC.

10

Ana

28. mai 2025

·

Overnattet 7 netter

It is great one block to the beach! It is safe! Close to stores and restaurants!

It is great one block to the beach! It is safe! Close to stores and restaurants!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Restauranten på stedet eller som er tilknyttet hotellet roses for god mat og bekvemmelighet. Én anmeldelse nevnte høy musikk fra et nærliggende utested.

Relaterte gjesteomtaler

8

Lorena

9. juli 2025

·

Overnattet 2 netter

The restaurant across the way was way too loud.

The restaurant across the way was way too loud.

10

Vicente

30. des. 2023

·

Overnattet 5 netter

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

Small super clean hotel, cozy, right on 5th ave but without the noise. Great customer service, the restaurant serves first level food. Great steak

10

ADA

12. aug. 2025

·

Overnattet 5 netter

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.

10

zev

13. feb. 2025

·

Overnattet 3 netter

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room.

10

Kristen

25. jan. 2026

·

Overnattet 1 natt

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

Beautiful hotel! Short walk from the ADO station. Very clean and charming. Water coolers on every floor. Very warm reception who answered our questions! Amazing breakfast with such a kind and attentive staff. We needed a last minute booking for one night but we want to come back for longer! Thank you so much!!!

10

Amr

7. feb. 2023

·

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

We loved our stay at this hotel. The location was great, where it's right on 5th avenue. The room was perfect for 3 adults. The 247 concierge was great and super helpful. The balcony overlooked the intersection where there was constant action; street performers, mariachi's, braiding, graffiti and painting artists. The restaurant below was also a hot spot for good food. The walk to the beach was exactly 3 minutes to a prime spot in Playa Del Carmen. We would certainly recommend this property and would certainly love to stay there again.

10

Mitzi

11. jan. 2025

·

Overnattet 3 netter

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

Great service from staff. Hotel is in the mix of it all. And great restaurant connected.

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10

Henrique Hideki

for 2 uker siden

·

Overnattet 1 natt

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

We had a pleasant stay at Hotel Cielo in Playa del Carmen. Overall, it’s an excellent option if you want an unbeatable location close to everything. Good Unbeatable Location: Extremely close to the ADO bus terminal, just a short walk to the beach, steps away from Parque Fundadores, and right on the famous Quinta Avenida. Charming Style: The hotel features a lovely rustic design that captures a classic, traditional Mexican aesthetic. Cleanliness: Everything in the room and property was kept very clean throughout our stay. Bad Lack of Room Amenities: There was no mini-fridge in the room. Storage & Furniture Limits: It lacks basic furniture like tables, chairs, or proper luggage racks to set down bags and personal belongings. Dated Elements: While the traditional style is part of the hotel’s charm, some fixtures and furnishings feel a bit too old rather than rustic. Overall Verdict: A solid choice for travelers prioritizing location, walkability, and authentic Mexican atmosphere over modern room conveniences.

10

Carlos Manuel González

15. juni 2026

·

Overnattet 6 netter

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

Excelente servicio, hotel cerca de la playa, portal maya, coco bongo, 5ta avenida, y tiendas oxxo y 7 seven eleven, personal muy atento y servicial. 100% recomendado, habitación limpia, servicio de toallas tanto para la habitación como de playa al 100%. Fue una experiencia muy agradable. pero se recomienda ir en temporada donde tengan controlado la acumulación de sargazo.

10

Alejandro

27. mai 2026

·

Overnattet 1 natt

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

Staff was very helpful and respectful. They helped us with our luggage and gave us recommendations for good places to eat. Also the rooms were clean and comfortable.

8

teodulo

15. mai 2026

·

Overnattet 2 netter

Na/good

Na/good

6

Alicia

14. mai 2026

·

Overnattet 4 netter

AC kept room clean. Staff was friendly. Only downside is that you can hear all the noise from outside.

AC kept room clean. Staff was friendly. Only downside is that you can hear all the noise from outside.

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