Embassy Suites by Hilton Syracuse Destiny USA
US$ 246
/noite
Média para setembro
Preços para Embassy Suites by Hilton Syracuse Destiny USA
Selecione datas para ver preços e disponibilidade
US$ 246
/noite
Média para setembro
Preços médios mensais
Em Embassy Suites by Hilton Syracuse Destiny USA, o preço por noite é, em média, US$ 160 no mês mais barato (dezembro) e US$ 303 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 162 |
| fevereiro | US$ 180 |
| março | US$ 196 |
| abril | US$ 239 |
| maio | US$ 242 |
| junho | US$ 243 |
| julho | US$ 265 |
| agosto | US$ 303 |
| setembro | US$ 246 |
| outubro | US$ 261 |
| novembro | US$ 205 |
| dezembro | US$ 160 |
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set. · US$ 246
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Mais caro: agosto (aprox. US$ 303)
Mais barato: dezembro (aprox. US$ 160)
Sobre este alojamento
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços para casamentos e um salão de banquetes são algumas das comodidades adic...
Comodidades
Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina interior e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços para casamentos e um salão de banquetes são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e registo de saída rápido. Planeia um evento em Syracuse? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 929 metros quadrados. Há estacionamento no local.
Restaurante
Aproveite ainda para conviver na receção grátis, organizada diariamente. Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido durante a semana entre as 6:30 e as 9:30 e aos fins de semana entre as 7:00 e as 10:00.
Quartos
Sinta-se em casa num dos 209 quartos com ar condicionado, um frigorífico e um micro-ondas. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor plasma de 49 polegadas. A internet sem fios permite-lhe estar sempre contactável. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de áreas de estar separadas.
Localização
Em Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA ficará a 5 minutos a pé de Destiny USA e a 4 minutos de carro de Museum Erie Canal. Este hotel está a 3,7 km (2,3 mi) de Landmark Theatre e a 3,7 km (2,3 mi) de Museum of Science and Technology.
O que há nas proximidades
Destiny USA(0.2 milhas)
Funny Bone(0.2 milhas)
5 Wits Adventure(0.3 milhas)
WonderWorks(0.3 milhas)
Regal Destiny USA(0.6 milhas)
Mercado Regional Central de Nova Iorque(0.7 milhas)
Lake Onondaga(0.7 milhas)
NBT Bank Stadium(1 milhas)
Onondaga Lake Park(1.4 milhas)
Museum of International Masks and Puppets(1.5 milhas)
Middle Ages Music Hall(1.6 milhas)
Clinton Square(1.7 milhas)
Praça Armory(1.8 milhas)
St. Joseph's Hospital Health Center(1.9 milhas)
Museum of Science and Technology(1.9 milhas)
O aeroporto preferencial para Embassy Suites by Hilton Syracuse Destiny USA é o de Syracuse, Nova York (SYR-Aeroporto Internacional de Hancock)(5.5 milhas)
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Salas de reuniões
Instalações para exercício físico
Localização
311-371 Hiawatha Blvd., Lakefront, Syracuse, Condado de Onondaga, Nova Iorque, Estados Unidos
Destiny USA (0.2 milhas)
Funny Bone (0.2 milhas)
5 Wits Adventure (0.3 milhas)
WonderWorks (0.3 milhas)
Regal Destiny USA (0.6 milhas)
Mercado Regional Central de Nova Iorque (0.7 milhas)
Opções de quartos
7
Suite, 2 camas queen-size, acessível, banheira
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
496 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite, 2 camas queen-size, no canto
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
536 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
7
Suite, 1 cama king-size, acessível (Roll-In Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
454 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite, 2 camas queen-size, acessível (Roll-In Shower)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
496 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
9
Suite, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
495 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite Deluxe, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
649 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
454 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
7
Suite, 1 cama king-size, acessível (Hearing)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
454 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite, 2 camas queen-size, acessível (Hearing)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
496 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite, 1 cama king-size, no canto
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
480 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
8
Suite, 1 cama king-size, acessível, banheira
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
452 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Embassy Suites by Hilton Syracuse Destiny USA
8.3
Muito Bom
Com base em 1.121 avaliações verificadas
Quem se hospeda aqui?
Casal
16%
Família
40%
Grupos
43%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em diversos comentários, o Embassy Suites by Hilton Syracuse Destiny USA recebe elogios pela sua localização que permite ir a pé ao shopping, café da manhã generoso feito sob encomenda e bebidas à noite, e funcionários geralmente simpáticos. As reclamações recorrentes citam quartos desgastados, falhas na limpeza, aglomeração e taxas extras de estacionamento.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em diversos comentários, o Embassy Suites by Hilton Syracuse Destiny USA recebe elogios pela sua localização que permite ir a pé ao shopping, café da manhã generoso feito sob encomenda e bebidas à noite, e funcionários geralmente simpáticos. As reclamações recorrentes citam quartos desgastados, falhas na limpeza, aglomeração e taxas extras de estacionamento.
As suítes são frequentemente espaçosas e confortáveis, mas algumas podem parecer apertadas, com móveis antigos, problemas de temperatura ou ruído, e Wi‑Fi básico. As instalações recebem opiniões mistas: a piscina costuma estar lotada ou com excesso de cloro e ocorrem fechamentos ocasionais ou falhas nos elevadores, e o bar/restaurante no local pode ter poucos funcionários. O serviço varia de acolhedor e prestativo a lento ou inatento, com relatos de arrumação apenas mediante solicitação, check-in atrasado e cobranças ou informações sobre o estacionamento causando frustração. Espere uma estadia conveniente e com muitas comodidades, ideal para acesso ao shopping, com manutenção e serviço variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As comodidades incluem piscina coberta e bar/restaurante com um coquetel noturno, mas o feedback é misto. Os hóspedes relatam aglomeração frequente na piscina ou excesso de cloro, fechamentos ocasionais e falhas nos elevadores, uma taxa adicional de estacionamento e equipe inconsistente no serviço de transporte ou restaurante.
Avaliações dos hóspedes relacionadas
6
Amanda
20 de jan. de 2025
·
A estadia foi de 1 noite
My family and I planned this trip mainly to swim in the pool and when we checked in we were informed that the pool was closed. If this information had been posted on the website before I booked a hotel I would’ve cancelled my reservation and stayed somewhere else. The staff at the front desk were very friendly and apologetic, but overall I was very disappointed. I book hotels in the area often and this was my first time booking here. Safe to say I won’t be back :(
My family and I planned this trip mainly to swim in the pool and when we checked in we were informed that the pool was closed. If this information had been posted on the website before I booked a hotel I would’ve cancelled my reservation and stayed somewhere else. The staff at the front desk were very friendly and apologetic, but overall I was very disappointed. I book hotels in the area often and this was my first time booking here. Safe to say I won’t be back :(
8
Michelle
20 de set. de 2023
·
A estadia foi de 1 noite
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
4
Melissa
15 de jul. de 2025
·
A estadia foi de 1 noite
Didn't love this hotel. Initial put off was the $25.00 we were charged to park our car in the hotel parking lot. It would be different if this was an area of limited parking (lot was huge) or of course if we weren't overnight guests at the hotel. Had I known we would have had to pay for parking, we never would have stayed here. The room was worn and just felt dirty and cheap. The continental breakfast offering in the morning was a bright spot. We got in late and were out early on our way to Montreal. So the breakfast was a plus, but really the only one.
Didn't love this hotel. Initial put off was the $25.00 we were charged to park our car in the hotel parking lot. It would be different if this was an area of limited parking (lot was huge) or of course if we weren't overnight guests at the hotel. Had I known we would have had to pay for parking, we never would have stayed here. The room was worn and just felt dirty and cheap. The continental breakfast offering in the morning was a bright spot. We got in late and were out early on our way to Montreal. So the breakfast was a plus, but really the only one.
6
Dylan
19 de out. de 2025
·
A estadia foi de 1 noite
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
10
Kathleen M
29 de dez. de 2024
·
A estadia foi de 1 noite
Excellent breakfast. Room was very comfortable. I really like having the extra room so we didn’t have to go to bed same time as our little kids. The room did not have great air circulation. There was no fan in the bathroom or anywhere in the room. Pool is small and crowded and very chlorinated.
Excellent breakfast. Room was very comfortable. I really like having the extra room so we didn’t have to go to bed same time as our little kids. The room did not have great air circulation. There was no fan in the bathroom or anywhere in the room. Pool is small and crowded and very chlorinated.
10
Katherine
17 de abr. de 2025
·
A estadia foi de 1 noite
The pool was over max capacity and no one cared. No towels. Even after asking and thebpool was so chlorinated my kid and other kids were coughing!
The pool was over max capacity and no one cared. No towels. Even after asking and thebpool was so chlorinated my kid and other kids were coughing!
10
Daniel
22 de ago. de 2023
·
A estadia foi de 2 noites
Great hotel with excellent service and outstanding location. One big drawback- 2 of 3 elevators not working for whole weekend. Just can’t happen in a hotel of this size - you need to be better prepared!
Great hotel with excellent service and outstanding location. One big drawback- 2 of 3 elevators not working for whole weekend. Just can’t happen in a hotel of this size - you need to be better prepared!
8
Richard
3 de fev. de 2025
·
A estadia foi de 1 noite
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
8
Greg
1 de jun. de 2025
·
A estadia foi de 1 noite
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
4
Jessica
26 de jan. de 2025
·
A estadia foi de 1 noite
The pool area is overcrowded and loud with no supervision or adult.
The pool area is overcrowded and loud with no supervision or adult.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: embora alguns achem os quartos arrumados, muitos mencionam carpetes e móveis manchados, cheiros/odores persistentes de fumaça, áreas comuns sujas e problemas de manutenção, como mofo ou equipamentos quebrados. A arrumação às vezes ignora os quartos ou corredores.
Avaliações dos hóspedes relacionadas
4
Kyle
26 de jul. de 2025
·
A estadia foi de 1 noite
I was very disappointed with the cleanliness of the room to say the least. The bedroom had specks of glitter around it the carpets are stained all throughtout the entire room. And moat disguating of all was the pull out couch mattress was stained yellow, most likely urine.
I was very disappointed with the cleanliness of the room to say the least. The bedroom had specks of glitter around it the carpets are stained all throughtout the entire room. And moat disguating of all was the pull out couch mattress was stained yellow, most likely urine.
4
Irene
24 de mar. de 2025
·
A estadia foi de 1 noite
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
2
Samantha
22 de jun. de 2025
·
A estadia foi de 2 noites
Shabby rooms and the property throughout was dirty full of trash. Overflowing trash bins. Nasty stains in carpet and couch. Beer cans a a broken bottles. Greasy smeared elevator doors and seemed like only one was working. I could not believe this was a Hilton brand hotel.
Shabby rooms and the property throughout was dirty full of trash. Overflowing trash bins. Nasty stains in carpet and couch. Beer cans a a broken bottles. Greasy smeared elevator doors and seemed like only one was working. I could not believe this was a Hilton brand hotel.
6
veronica
27 de nov. de 2025
·
A estadia foi de 1 noite
When i areived i noticed children throughout the entire lobby. I first dismissed it, thinking ot was an event. I dont mind childern, but the chairs were wait on the second floor as i used them to take personal pic. The bar lobby were sole gatherwd for drinks the chairs were dirty and wet as well. The fireplace wasnt on, and napkins and plates were everywhere. I booked this location for the experience or being close to destiny as i had my birthday dinner there. Im really not sure if ill ever book that location again. Tbh
When i areived i noticed children throughout the entire lobby. I first dismissed it, thinking ot was an event. I dont mind childern, but the chairs were wait on the second floor as i used them to take personal pic. The bar lobby were sole gatherwd for drinks the chairs were dirty and wet as well. The fireplace wasnt on, and napkins and plates were everywhere. I booked this location for the experience or being close to destiny as i had my birthday dinner there. Im really not sure if ill ever book that location again. Tbh
4
Jessica
28 de nov. de 2023
·
A estadia foi de 1 noite
Usually when I stay here it’s perfect and I’ve been here several times when visiting family. This time the woman I checked in with was not the least bit friendly. When I got to the room to shower there was hair ALLLLL over the walls and the tile had some type of grit like sand on it. The pillow also had a TON of hair all over it and very visible oil spots. Pillow cases were definitely not changed. So disgusting. Not what I expected from a Hilton and almost $300 a night.
Usually when I stay here it’s perfect and I’ve been here several times when visiting family. This time the woman I checked in with was not the least bit friendly. When I got to the room to shower there was hair ALLLLL over the walls and the tile had some type of grit like sand on it. The pillow also had a TON of hair all over it and very visible oil spots. Pillow cases were definitely not changed. So disgusting. Not what I expected from a Hilton and almost $300 a night.
6
Michele
5 de out. de 2024
·
A estadia foi de 1 noite
I’d rate this hotel a 6/10. The first room we went into (408 I believe) had a couple of long strands of hair on one bed, on top of the cover. We figured with a tattered or piling duvet it’s expected. The carpet was dirty with a large (watermelon size) brown stain (coffee?), the table below the tvs were both missing the corners, the carpet also had blue dye or paint in a few small areas, makeup finger prints in the bedroom on the wall (random), then both the couch & sofa are dirty. We couldn’t sit on that. The staff were excellent & switched us to another room (634). It was better but still looking run down here & there. The shower pressure was nice. Spacious & clean bathroom. Bed was ok; quite soft. Breakfast was pretty good; great chef, nice variety. The mall is conveniently within walking distance. We prefer cleaning hotels that don’t look too worn down in the room. At least it’s bug free, and the breakfast was enjoyable.
I’d rate this hotel a 6/10. The first room we went into (408 I believe) had a couple of long strands of hair on one bed, on top of the cover. We figured with a tattered or piling duvet it’s expected. The carpet was dirty with a large (watermelon size) brown stain (coffee?), the table below the tvs were both missing the corners, the carpet also had blue dye or paint in a few small areas, makeup finger prints in the bedroom on the wall (random), then both the couch & sofa are dirty. We couldn’t sit on that. The staff were excellent & switched us to another room (634). It was better but still looking run down here & there. The shower pressure was nice. Spacious & clean bathroom. Bed was ok; quite soft. Breakfast was pretty good; great chef, nice variety. The mall is conveniently within walking distance. We prefer cleaning hotels that don’t look too worn down in the room. At least it’s bug free, and the breakfast was enjoyable.
6
Richard
19 de ago. de 2025
·
A estadia foi de 2 noites
Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
2
Gloria
9 de ago. de 2025
·
A estadia foi de 1 noite
The bed in the room was dirty！
The bed in the room was dirty！
2
Benjamin
23 de jun. de 2025
·
A estadia foi de 1 noite
The hotel room was very dirty and beat up. Food crusted into carpets. Some sticky gross stain next to the bed. Some pink substance on the bed. Eyelashes in the bed. Bloody boogers in the bathroom on the wall like someone was picking their nose while pooping and wiping it on the walls. The tub was broken and had dirt in it. See photos from stay. Could not go swimming because there was a very large kids party in the pool the whole weekend even though there is a large sign that says no pool parties permitted. Would not stay here again.
The hotel room was very dirty and beat up. Food crusted into carpets. Some sticky gross stain next to the bed. Some pink substance on the bed. Eyelashes in the bed. Bloody boogers in the bathroom on the wall like someone was picking their nose while pooping and wiping it on the walls. The tub was broken and had dirt in it. See photos from stay. Could not go swimming because there was a very large kids party in the pool the whole weekend even though there is a large sign that says no pool parties permitted. Would not stay here again.
2
TED
22 de jun. de 2025
·
A estadia foi de 2 noites
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitas suítes são espaçosas e tranquilas, com áreas de estar separadas, mas outras parecem pequenas ou antiquadas, com colchões macios, ar condicionado barulhento ou com controle limitado, e algum ruído da estrada. O Wi‑Fi e a iluminação do quarto são básicos.
Avaliações dos hóspedes relacionadas
6
James
12 de ago. de 2025
·
A estadia foi de 1 noite
Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
8
Andrea
10 de mai. de 2023
·
A estadia foi de 17 noites
I was in a suite for two weeks. Overall, very good hotel. The following are my recommendations for areas of improvement: *the public areas could be cleaner. Some furniture is stained, floors could be cleaner, elevators could be cleaner *bedroom closets need lighting as there is limited lighting in the bedroom itself *basic cable in the rooms make tv viewing woesome. I ended up buying an hdmi cable and streaming off my laptop. WiFi is not great. * ALL staff were very accommodating. Always greeted w a smile and friendly demeanor. Josh at the front desk went above and beyond. *In “grey” Syracuse, rooms that aren’t decorated in greys would be nicer. *Free breakfast is great w eggs made to order, oatmeal and cereal, bagels, breads and danishes, fresh fruit and hot bacon, sausage, potatoes and coffees. In addition, the free happy hour is a great touch. *A couple of bottles of water in the room and checking would be a nice touch So, if I were to stay in Syracuse again (which I hope I don’t have to) I would definitely book this hotel again. Housekeeping upon request. Pack your own bathrobe (none supplied). Also, pack your own hot water kettle for the room as the coffee machine in the room is a bit yucky. Very comfortable beds!
I was in a suite for two weeks. Overall, very good hotel. The following are my recommendations for areas of improvement: *the public areas could be cleaner. Some furniture is stained, floors could be cleaner, elevators could be cleaner *bedroom closets need lighting as there is limited lighting in the bedroom itself *basic cable in the rooms make tv viewing woesome. I ended up buying an hdmi cable and streaming off my laptop. WiFi is not great. * ALL staff were very accommodating. Always greeted w a smile and friendly demeanor. Josh at the front desk went above and beyond. *In “grey” Syracuse, rooms that aren’t decorated in greys would be nicer. *Free breakfast is great w eggs made to order, oatmeal and cereal, bagels, breads and danishes, fresh fruit and hot bacon, sausage, potatoes and coffees. In addition, the free happy hour is a great touch. *A couple of bottles of water in the room and checking would be a nice touch So, if I were to stay in Syracuse again (which I hope I don’t have to) I would definitely book this hotel again. Housekeeping upon request. Pack your own bathrobe (none supplied). Also, pack your own hot water kettle for the room as the coffee machine in the room is a bit yucky. Very comfortable beds!
8
Bethany
24 de fev. de 2024
·
A estadia foi de 1 noite
Beautiful hotel with many amenities. Very clean but rooms were extremely hot which made it not comfortable and you could not turn the heat down, nor did the windows open. I turned the heat off on the thermostat but it did not make a difference. I wish the room temperature could be adjusted to guests liking.
Beautiful hotel with many amenities. Very clean but rooms were extremely hot which made it not comfortable and you could not turn the heat down, nor did the windows open. I turned the heat off on the thermostat but it did not make a difference. I wish the room temperature could be adjusted to guests liking.
6
Dylan
19 de out. de 2025
·
A estadia foi de 1 noite
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
10
Alisha
5 de ago. de 2025
·
A estadia foi de 1 noite
The room we had was great. Very spacious for me and my family. However, there was a few stains on the carpet that could be either replaced or shampooed. The pool was fun and the 24 hour fitness center was convenient.
The room we had was great. Very spacious for me and my family. However, there was a few stains on the carpet that could be either replaced or shampooed. The pool was fun and the 24 hour fitness center was convenient.
6
Brian
28 de jun. de 2025
·
A estadia foi de 1 noite
We reserved a king suite and what we got is a king shoebox. The room was literally small. You had to shimmy between the bottom of the bed and the window to get to the other side of the bed. Typically, we view Embassy suites as an upgrade or a more Prestigious stay. What we got was a comfort in room. Other times when we stay in a king suite it has an additional room. This was a shoebox. Additionally, we paid for our room in advance $369 but then when we checked in, they charged us a $250 fee for incidentals and and a hold on our card. We find this to be excessive.
We reserved a king suite and what we got is a king shoebox. The room was literally small. You had to shimmy between the bottom of the bed and the window to get to the other side of the bed. Typically, we view Embassy suites as an upgrade or a more Prestigious stay. What we got was a comfort in room. Other times when we stay in a king suite it has an additional room. This was a shoebox. Additionally, we paid for our room in advance $369 but then when we checked in, they charged us a $250 fee for incidentals and and a hold on our card. We find this to be excessive.
6
Richard
7 de dez. de 2023
·
A estadia foi de 1 noite
Staff could not find Hilton reservation in their system sent from Expedia. Check in was delayed. Confirmation notification from Expedia did not clearly indicate what the Hilton confirmation number was. The suite is cramped and the carpeting and furniture show signs of wear. Lighting in the bedroom is inadequate.
Staff could not find Hilton reservation in their system sent from Expedia. Check in was delayed. Confirmation notification from Expedia did not clearly indicate what the Hilton confirmation number was. The suite is cramped and the carpeting and furniture show signs of wear. Lighting in the bedroom is inadequate.
8
Kristy
27 de ago. de 2025
·
A estadia foi de 1 noite
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
4
Darren
25 de ago. de 2025
·
A estadia foi de 1 noite
The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
8
John
22 de ago. de 2024
·
A estadia foi de 1 noite
We did not stay long at this property. We were out before breakfast started, so we do not know how that was. Two things we did not like was the small size of the room and the carpet was dirty. This was one of the smallest rooms we have ever stayed at in the states. It was not worth $300 plus for this room, and the stay. Also we waited over 45 minutes at the airport to be picked up. So the customer service takes a hit for that. What we did like was the complementary drinks, and the person at the front desk with glasses on. He was very helpful to us.
We did not stay long at this property. We were out before breakfast started, so we do not know how that was. Two things we did not like was the small size of the room and the carpet was dirty. This was one of the smallest rooms we have ever stayed at in the states. It was not worth $300 plus for this room, and the stay. Also we waited over 45 minutes at the airport to be picked up. So the customer service takes a hit for that. What we did like was the complementary drinks, and the person at the front desk with glasses on. He was very helpful to us.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente simpáticos – especialmente no café da manhã e no bar – mas a qualidade do serviço varia. Os relatos incluem check-in atrasado ou confuso, pedidos de manutenção não atendidos, arrumação limitada, a menos que solicitada, falhas na comunicação com o serviço de transporte e cobranças ou taxas de estacionamento não divulgadas.
Avaliações dos hóspedes relacionadas
2
Heather
13 de mar. de 2025
·
A estadia foi de 1 noite
From the moment I arrived, it was clear that this establishment fails to meet even the most basic standards of hospitality and cleanliness. Upon arrival, I was informed that my multiple rooms weren't ready, despite arriving at the advertised check-in time. The front desk agent, Jared, delivered this news without a hint of apology or concern for my inconvenience. When I inquired about when the rooms might be available, he shrugged dismissively, leaving me completely in the dark. To make matters worse, Jared had the audacity to complain that they were "understaffed" - as if their staffing issues were somehow my problem and not a management failure. Adding insult to injury, the hotel offers complimentary drinks from 5:30 to 7:00 PM, but Jared refused to provide the drink tickets for all my rooms. Even though both rooms had been fully paid for over three weeks in advance, and despite one room not being ready past the guaranteed check-in time (through no fault of mine), I was denied the amenities I had rightfully paid for. This arbitrary withholding of included services was both unprofessional and showed a complete disregard for paying customers. I was made to feel like an unwelcome burden simply for expecting the room I had reserved to be ready on time. The appalling customer service didn't end there. Jared provided absolutely no information about Hotel amenities-breakfast, pool access, etc. Basic hospitality training seems to be entirely absent. Cleanliness is also an issue.
From the moment I arrived, it was clear that this establishment fails to meet even the most basic standards of hospitality and cleanliness. Upon arrival, I was informed that my multiple rooms weren't ready, despite arriving at the advertised check-in time. The front desk agent, Jared, delivered this news without a hint of apology or concern for my inconvenience. When I inquired about when the rooms might be available, he shrugged dismissively, leaving me completely in the dark. To make matters worse, Jared had the audacity to complain that they were "understaffed" - as if their staffing issues were somehow my problem and not a management failure. Adding insult to injury, the hotel offers complimentary drinks from 5:30 to 7:00 PM, but Jared refused to provide the drink tickets for all my rooms. Even though both rooms had been fully paid for over three weeks in advance, and despite one room not being ready past the guaranteed check-in time (through no fault of mine), I was denied the amenities I had rightfully paid for. This arbitrary withholding of included services was both unprofessional and showed a complete disregard for paying customers. I was made to feel like an unwelcome burden simply for expecting the room I had reserved to be ready on time. The appalling customer service didn't end there. Jared provided absolutely no information about Hotel amenities-breakfast, pool access, etc. Basic hospitality training seems to be entirely absent. Cleanliness is also an issue.
8
Dave
21 de set. de 2023
·
A estadia foi de 3 noites
Not a big fan of having to ask for housekeeping.
Not a big fan of having to ask for housekeeping.
8
Michelle
20 de set. de 2023
·
A estadia foi de 1 noite
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
6
david
23 de abr. de 2023
·
A estadia foi de 1 noite
Very clean comfortable beds… great breakfast! Convenient location… booked and paid on Expedia months in advance, when I checked in, they charged me for the room AGAIN… spoke to woman at front desk morning before checkout to try and correct double charge, she wasn’t very interested but said it would be taken care of… it was NOT. Had to call hotel days later to have charge removed. Be aware and check your credit card if paid in advance. While this was an inconvenience, the overall stay was great.
Very clean comfortable beds… great breakfast! Convenient location… booked and paid on Expedia months in advance, when I checked in, they charged me for the room AGAIN… spoke to woman at front desk morning before checkout to try and correct double charge, she wasn’t very interested but said it would be taken care of… it was NOT. Had to call hotel days later to have charge removed. Be aware and check your credit card if paid in advance. While this was an inconvenience, the overall stay was great.
2
alan
30 de dez. de 2025
·
A estadia foi de 1 noite
Tv and the phone in room was not working asked about it 2x said someone would come fix it never did
Tv and the phone in room was not working asked about it 2x said someone would come fix it never did
4
Edvige
24 de set. de 2025
·
A estadia foi de 3 noites
The dining room staff as well as the bar servers were business friendly and attentive. The cleaning staff overlooked cleaning our rooms, making beds and change towels two consecutive days. It was brought to the attention of the front desk both times. Beds were made and towels changed only when I insisted on speaking to cleaning supervisor the second day. Disappointed and find this totally unacceptable .
The dining room staff as well as the bar servers were business friendly and attentive. The cleaning staff overlooked cleaning our rooms, making beds and change towels two consecutive days. It was brought to the attention of the front desk both times. Beds were made and towels changed only when I insisted on speaking to cleaning supervisor the second day. Disappointed and find this totally unacceptable .
10
christine
3 de mar. de 2025
·
A estadia foi de 1 noite
When we arrived for check in it was extremely busy. When it was my turn I was helped but my room was ready. I wasn’t in a huge rush so while I waited for the staff to figure it out I felt bad they were so busy. Radioing house keeping trying to see what room I was in. I think his name was Joel, hope I’m right. Kept apologizing and thanking me for my patience. When they finally got it sorted I got lucky and was offered a free room Upgrade! Thank you! The room was lovely and the staff was very helpful. Even the house keeping and breakfast crews were courteous. Will stay again.
When we arrived for check in it was extremely busy. When it was my turn I was helped but my room was ready. I wasn’t in a huge rush so while I waited for the staff to figure it out I felt bad they were so busy. Radioing house keeping trying to see what room I was in. I think his name was Joel, hope I’m right. Kept apologizing and thanking me for my patience. When they finally got it sorted I got lucky and was offered a free room Upgrade! Thank you! The room was lovely and the staff was very helpful. Even the house keeping and breakfast crews were courteous. Will stay again.
6
Kelly
15 de mar. de 2024
·
A estadia foi de 1 noite
Arrived at 6 pm after driving 6 hours and well after the check in time. They told us the room wasn’t ready and when questioned they said they were fully booked and under staffed. Both of these are not actually acceptable answers considering the room was prepaid and we were hours after check in time. When we said that they put us in a room that I’m fairly certain was not what we paid for (and not an upgrade) but we were only staying 1 night and had some place to be. They also were not apologetic at all. Felt very unprofessional.
Arrived at 6 pm after driving 6 hours and well after the check in time. They told us the room wasn’t ready and when questioned they said they were fully booked and under staffed. Both of these are not actually acceptable answers considering the room was prepaid and we were hours after check in time. When we said that they put us in a room that I’m fairly certain was not what we paid for (and not an upgrade) but we were only staying 1 night and had some place to be. They also were not apologetic at all. Felt very unprofessional.
8
Michelle
25 de set. de 2025
·
A estadia foi de 2 noites
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
8
Alex
18 de abr. de 2023
·
A estadia foi de 2 noites
The hotel itself was very new and clean. Nice big lobby and bar area. We weren’t happy with our assigned room and asked two housekeepers (Gina the Supervisor and Kristy) if we could switch and they radioed in our request and we were switched right away - they were awesome. We couldn’t check in early like we wanted but thankfully the bartender was mixing delicious margaritas. And we got two free drink tickets each for happy hour! We’d def stay here again.
The hotel itself was very new and clean. Nice big lobby and bar area. We weren’t happy with our assigned room and asked two housekeepers (Gina the Supervisor and Kristy) if we could switch and they radioed in our request and we were switched right away - they were awesome. We couldn’t check in early like we wanted but thankfully the bartender was mixing delicious margaritas. And we got two free drink tickets each for happy hour! We’d def stay here again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente para acesso ao Destiny USA e conveniente para a Syracuse University, o centro da cidade e o aeroporto. Alguns hóspedes mencionam ruído e preocupações com a segurança do estacionamento.
Avaliações dos hóspedes relacionadas
8
Michael
22 de jun. de 2024
·
A estadia foi de 1 noite
Great location next to Destiny USA mall with good dining options, but a bit overpriced for its location.
Great location next to Destiny USA mall with good dining options, but a bit overpriced for its location.
10
Elizabeth
30 de ago. de 2025
·
A estadia foi de 3 noites
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
10
Rebecca
26 de mai. de 2025
·
A estadia foi de 2 noites
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
10
Jeffrey R Hussey
20 de ago. de 2025
·
A estadia foi de 2 noites
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
10
Rajkamal
11 de jul. de 2024
·
A estadia foi de 3 noites
Stayed here for 3 nights over the July 4 week, convenient to the mall, close to downtown (only 5 min drive away), fresh breakfast provided which was really good, and they had free coffee and tea 24/7 which was great! Friendly staff as well! Would definitely return again.
Stayed here for 3 nights over the July 4 week, convenient to the mall, close to downtown (only 5 min drive away), fresh breakfast provided which was really good, and they had free coffee and tea 24/7 which was great! Friendly staff as well! Would definitely return again.
10
Monique
13 de abr. de 2025
·
A estadia foi de 1 noite
How close to the mall it was!
How close to the mall it was!
10
Susan
25 de mai. de 2023
·
A estadia foi de 2 noites
Great access to Destiny Mall , shuttle service was great.
Great access to Destiny Mall , shuttle service was great.
8
Kirsten
10 de dez. de 2023
·
A estadia foi de 1 noite
We stayed at the location because it is right across the street from the Destiny Mall. It makes it so easy to shop, walk over to the hotel for a short break then walk back to the mall. The room was comfortable (we did turn the ac on because we were super warm after walking around the mall). The breakfast was very good with plenty of choices and even an option to have eggs cooked to order. We did have two things that bothered us slightly. The room smelled of cigarette smoke, especially the bathroom. Also, upon returning to the hotel in the evening there were several smokers just outside the main entrance which gave a bit of a smoke cloud to walk through to enter. We have stayed at this location before and will stay again.
We stayed at the location because it is right across the street from the Destiny Mall. It makes it so easy to shop, walk over to the hotel for a short break then walk back to the mall. The room was comfortable (we did turn the ac on because we were super warm after walking around the mall). The breakfast was very good with plenty of choices and even an option to have eggs cooked to order. We did have two things that bothered us slightly. The room smelled of cigarette smoke, especially the bathroom. Also, upon returning to the hotel in the evening there were several smokers just outside the main entrance which gave a bit of a smoke cloud to walk through to enter. We have stayed at this location before and will stay again.
10
Jesus
31 de ago. de 2025
·
A estadia foi de 3 noites
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
10
zackrie
17 de ago. de 2025
·
A estadia foi de 1 noite
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A gastronomia é um destaque: omeletes feitos sob encomenda e um farto café da manhã gratuito recebem muitos elogios, além de um coquetel noturno com bebidas e lanches. Às vezes, a lotação no café da manhã e a falta de funcionários no bar/restaurante reduzem a experiência.
Avaliações dos hóspedes relacionadas
10
Tinamarie
18 de jul. de 2025
·
A estadia foi de 2 noites
This hotel was perfect! The made to order breakfast was a nice touch to the already plentiful breakfast options! The happy hour was a great way to get everyone down for dinner. The proximity to the mall was great for our family. We had a 3 legged trip in New York and this was our best stay overall!
This hotel was perfect! The made to order breakfast was a nice touch to the already plentiful breakfast options! The happy hour was a great way to get everyone down for dinner. The proximity to the mall was great for our family. We had a 3 legged trip in New York and this was our best stay overall!
10
Amanda
11 de nov. de 2024
·
A estadia foi de 1 noite
The hotel was very nice and in a convenient location as far as access to the mall. The breakfast was the best we have ever had at a hotel. You could get made to order omelettes and they were delicious!!
The hotel was very nice and in a convenient location as far as access to the mall. The breakfast was the best we have ever had at a hotel. You could get made to order omelettes and they were delicious!!
10
Mary Clare
7 de jul. de 2024
·
A estadia foi de 1 noite
Service at check in was quick and friendly. Happy hour drinks and snacks were a nice greeting! Breakfast was good with choices and made to order eggs. Room was sufficient for our needs and the bed is very comfy. We didn’t use the pool or gym. Very close to the mall. You can walk there.
Service at check in was quick and friendly. Happy hour drinks and snacks were a nice greeting! Breakfast was good with choices and made to order eggs. Room was sufficient for our needs and the bed is very comfy. We didn’t use the pool or gym. Very close to the mall. You can walk there.
10
Kimberly
3 de ago. de 2025
·
A estadia foi de 1 noite
Omelet freshly made by chef. Made to order. Chef was friendly. Staff was nice hotel was close to venue and very nice. Will be staying again.
Omelet freshly made by chef. Made to order. Chef was friendly. Staff was nice hotel was close to venue and very nice. Will be staying again.
8
Danielle
31 de dez. de 2025
·
A estadia foi de 1 noite
I checked in on the Hilton app, and input my card for incidentals. The app said I was checked in but had to show ID at the desk to activate my digital key. They they needed to re-run a card for incidentals, and gave me physical keys. Kinda defeated the purpose of checking in on the app. We LOVED the staff who worked at the bar and the restaurant. The morning omelette chef was entertaining and extremely efficient. The food was delicious! The evening happy hour food was broccoli, carrots & ranch; tortilla chips and salsa, and Carmel popcorn. We stayed in 608, which was very humid and had a strong chlorine smell upon walking in. There are some missing tiles in the bathroom. The bed I slept in (nearest bathroom) kind of sinks in the middle. The bathtub plug didn’t work to hold water for a bath. But on the bright side - the tub itself was clean! We stayed during a huge winter storm, so didnt make a fuss about any of that. They charge $15/night for parking. We were a bit shocked that despite paying this fee, the lots were not plowed thoroughly and all guests had to fend for themselves to get vehicles cleared. They had a huge dozer clear driving paths but no parking areas so finding a spot to park without getting stuck was a challenge.
I checked in on the Hilton app, and input my card for incidentals. The app said I was checked in but had to show ID at the desk to activate my digital key. They they needed to re-run a card for incidentals, and gave me physical keys. Kinda defeated the purpose of checking in on the app. We LOVED the staff who worked at the bar and the restaurant. The morning omelette chef was entertaining and extremely efficient. The food was delicious! The evening happy hour food was broccoli, carrots & ranch; tortilla chips and salsa, and Carmel popcorn. We stayed in 608, which was very humid and had a strong chlorine smell upon walking in. There are some missing tiles in the bathroom. The bed I slept in (nearest bathroom) kind of sinks in the middle. The bathtub plug didn’t work to hold water for a bath. But on the bright side - the tub itself was clean! We stayed during a huge winter storm, so didnt make a fuss about any of that. They charge $15/night for parking. We were a bit shocked that despite paying this fee, the lots were not plowed thoroughly and all guests had to fend for themselves to get vehicles cleared. They had a huge dozer clear driving paths but no parking areas so finding a spot to park without getting stuck was a challenge.
8
Michelle
25 de set. de 2025
·
A estadia foi de 2 noites
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
8
Amanda
30 de nov. de 2023
·
A estadia foi de 2 noites
The breakfast, which is included at no charge, is the best hotel breakfast I have ever had! The gentleman working the omelet station is very enteraining! The staff is pleasant and kind.
The breakfast, which is included at no charge, is the best hotel breakfast I have ever had! The gentleman working the omelet station is very enteraining! The staff is pleasant and kind.
8
Richard
3 de fev. de 2025
·
A estadia foi de 1 noite
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
10
AYISHA
4 de jul. de 2025
·
A estadia foi de 3 noites
The rooms are really nice. We had a king suite, plenty of room, tv in bedroom & sitting area. Has a microwave & refrigerator, and a wet bar. The windows are from floor to ceiling. Free hot breakfast every morning. The "managers reception" free every night for a couple of hours. You get 2 cocktails & light fare. You can dine in the restaurant or get room service. There is a shuttle for transport needs. Parking is $15 daily. The only small hiccup is that you don't know what the incidentals charge will be until you get there. Mine was $250 for three nights - a little more than what i'm used to, but it was all worth it. The Destiny USA is literally directly across the street. 5 min walk. My son is a grad student at Syracuse University - less than 2 miles. This hotel will be my go to whenever we come to visit. My husband loved it! Awesome⭐️⭐️⭐️⭐️⭐️
The rooms are really nice. We had a king suite, plenty of room, tv in bedroom & sitting area. Has a microwave & refrigerator, and a wet bar. The windows are from floor to ceiling. Free hot breakfast every morning. The "managers reception" free every night for a couple of hours. You get 2 cocktails & light fare. You can dine in the restaurant or get room service. There is a shuttle for transport needs. Parking is $15 daily. The only small hiccup is that you don't know what the incidentals charge will be until you get there. Mine was $250 for three nights - a little more than what i'm used to, but it was all worth it. The Destiny USA is literally directly across the street. 5 min walk. My son is a grad student at Syracuse University - less than 2 miles. This hotel will be my go to whenever we come to visit. My husband loved it! Awesome⭐️⭐️⭐️⭐️⭐️
10
Melodie
2 de set. de 2024
·
A estadia foi de 1 noite
Excellent service at the bar.
Excellent service at the bar.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Kyota
há 6 dias
·
A estadia foi de 1 noite
Great hotel in an amazing location walkable to Destiny USA mall. My teens really enjoyed the mall. My husband and I loved the evening reception and free drinks. Overall, great stay and we'd book again next time we're in Syracuse.
Great hotel in an amazing location walkable to Destiny USA mall. My teens really enjoyed the mall. My husband and I loved the evening reception and free drinks. Overall, great stay and we'd book again next time we're in Syracuse.
10
Ryan
há 2 semanas
·
A estadia foi de 1 noite
Very nice hotel as described great for families
Very nice hotel as described great for families
10
Andrea
há 2 semanas
·
A estadia foi de 1 noite
Staff was wonderful rooms are clean. I recommend anyone to stay there but always remember after you book you still need a $250 deposit. They returned it right away after this day.
Staff was wonderful rooms are clean. I recommend anyone to stay there but always remember after you book you still need a $250 deposit. They returned it right away after this day.
10
Matthew
há 3 semanas
·
A estadia foi de 2 noites
It was our favorite hotel stay in a long time!
It was our favorite hotel stay in a long time!
10
Weixing
há 3 semanas
·
A estadia foi de 1 noite
Clean room, kind staff, nice evening welcome reception.
Clean room, kind staff, nice evening welcome reception.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 02:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 330.50016054992676USD
- 2026-09-20: 208.91965664978025USD
- 2026-09-21: 211.69081154022214USD
- 2026-09-22: 251.64001206665037USD
- 2026-09-23: 320.1064949554443USD
- 2026-09-24: 266.88960503692624USD
- 2026-09-25: 265.71953033294676USD
- 2026-09-26: 270.30240758209226USD
- 2026-09-27: 173.59920663452147USD
- 2026-09-28: NO DATA
- 2026-09-29: 486.21601140747066USD
- 2026-09-30: 266.1984058517456USD
- 2026-10-01: 250.24680659332273USD
- 2026-10-02: 283.81321300201415USD
- 2026-10-03: 287.49601796569823USD
- 2026-10-04: 190.9999911087036USD
- 2026-10-05: 218.9999863204956USD
- 2026-10-06: 272.9999971038818USD
- 2026-10-07: 271.9185686691284USD
- 2026-10-08: 250.00999616851806USD
- 2026-10-09: 301.99999089355464USD
- 2026-10-10: 301.99999089355464USD
- 2026-10-11: 201.99999298095702USD
- 2026-10-12: 282.0099856918335USD
- 2026-10-13: 279.955567678833USD
- 2026-10-14: 452.72520217285154USD
- 2026-10-15: 351.9900059783935USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 200.98999301605224USD
- 2026-10-19: 340.00000691528317USD
- 2026-10-20: 255.99998624877927USD
- 2026-10-21: 278.60126427307125USD
- 2026-10-22: 307.04398287963863USD
- 2026-10-23: 563.9999686096191USD
- 2026-10-24: 342.8938583312988USD
- 2026-10-25: 220.02356084747314USD
- 2026-10-26: 256.9999848266601USD
- 2026-10-27: 253.99998909301755USD
- 2026-10-28: 288.6023360168457USD
- 2026-10-29: 307.82584262390134USD
- 2026-10-30: 519.3413408843994USD
- 2026-10-31: 366.00000497131344USD
- 2026-11-01: NO DATA
- 2026-11-02: 284.9999975540161USD
- 2026-11-03: 262.99999380950925USD
- 2026-11-04: 371.46836404113765USD
- 2026-11-05: 284.9999975540161USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 224.99999530334472USD
- 2026-11-09: 241.9999886428833USD
- 2026-11-10: 243.999985798645USD
- 2026-11-11: 298.57482236022946USD
- 2026-11-12: 334.3215311401367USD
- 2026-11-13: 409.9999774291992USD
- 2026-11-14: 326.9999903717041USD
- 2026-11-15: 217.70639185943602USD
- 2026-11-16: 255.99998624877927USD
- 2026-11-17: 446.99999487304683USD
- 2026-11-18: 290.29320098419186USD
- 2026-11-19: 235.7395407394409USD
Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).
- A piscina está aberta das 8:00 às 22:00.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de estacionamento: 15 USD por noite (entradas e saídas ilimitadas)
- Estadia de animais de estimação: 75 USD por alojamento, por estadia
- Os animais de serviço estão isentos de taxas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Berços disponíveis
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Salas de reuniões
Instalações para exercício físico
Geral
Máquinas de venda automática
Café da manhã gratuito
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Designated Smoking Areas (fines apply)
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Estacionamento
Parking (Self) (surcharge)
Internet
Wi-fi gratuito
Serviços
Centro de negócios
Elevador
Funcionários multilingues
Salas de reuniões
Serviço de lavandaria
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Reception (free)
Grocery/Convenience Store
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Atividades
Instalações para exercício físico
Fitness Center (24-hour)
Terraço