Cambridge Belfry Hotel & Spa

Clean room, the gym and spa facilities are 5*

Reception was lovely, friendly and informative. All was good but far stairwell was very smelly and filthy carpets.

Selection at breakfast could be improved. More staff at checkin at peak times, (4pm-7pm) to avoid lengthy wait times. Reception staff actually be sorry for keeping you waiting. Rooms good and clean. Evening food menu very limited. Dedicated bus parking, rather than just parking them outside the front blocking the hotel entrance.

The hotel sits a good few miles from Cambridge but the road links are pretty good. Hotel is clean and tidy and staff I spoke to were helpful. Room was an upgraded one so more expensive of course but the added space was useful. The breakfast was at best average. Hot food wasn’t very hot and was greasy, cold or overcooked. The staff appeared overwhelmed and as a result people were queuing constantly for everything from coffee to food items as well as simply to sit down. Gym is a good size and pool area is fine although it was closed due to a fault for part of one of the days. Overall I was left a bit disappointed but it was OK.

Excellent stay. Room was very comfortable and clean. Used the gym which was ideal. Bar was a bit chaotic and it seemed some staff were new or inexperienced but generally good. Restaurant food was excellent.