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Amenities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe.
Rooms
Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Location
A stay at Hotel Ciudad de Alcalá places you in the heart of Alcala de Henares, steps from Palacio Laredo and 7 minutes by foot from Parque O'Donnell. This hotel is 0.6 mi (0.9 km) from Monastery of San Bernardo and 0.6 mi (1 km) from Regional Archaeological Museum.
What's nearby
Palacio Laredo(0.1 Miles)
Parque O'Donnell(0.4 Miles)
Convent of San Juan de la Penitencia(0.4 Miles)
Capilla de las Santas Formas(0.4 Miles)
Teatro Salon Cervantes(0.4 Miles)
Plaza Cervantes(0.4 Miles)
Convent of Las Clarisas de San Diego(0.5 Miles)
Colegio de San Ildefonso(0.5 Miles)
University of Alcala(0.5 Miles)
Corral of Comedies Theater(0.5 Miles)
Monastery of San Bernardo(0.5 Miles)
Regional Archaeological Museum(0.5 Miles)
Cervantes Birthplace Museum(0.5 Miles)
Torre de Santa Maria(0.5 Miles)
Hospital de Antezana(0.5 Miles)
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD)(13.9 Miles)
Parking
Non-smoking rooms
Tour desk
Luggage storage
Vending machines
Express check-in/check-out
Palacio Laredo (0.1 Miles)
Parque O'Donnell (0.4 Miles)
Convent of San Juan de la Penitencia (0.4 Miles)
Capilla de las Santas Formas (0.4 Miles)
Teatro Salon Cervantes (0.4 Miles)
Plaza Cervantes (0.4 Miles)
7
Room details
Sleeps 3
161 ft²
4
Room details
151 ft²
8
Room details
Sleeps 2
140 ft²
Based on 162 verified reviews
Business
18%
Couple
38%
Family
21%
Group
12%
Solo
9%
AI-generated summary based on recent guest reviews
At Ciudad de Alcala, travellers highlight a very convenient location near the train station and center and generally helpful staff, alongside dated rooms with noise issues, mixed cleanliness, spotty in-room Wi‑Fi, and on‑site parking that can be limited.
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What guests think
At Ciudad de Alcala, travellers highlight a very convenient location near the train station and center and generally helpful staff, alongside dated rooms with noise issues, mixed cleanliness, spotty in-room Wi‑Fi, and on‑site parking that can be limited.
Several guests mention uncomfortable or worn mattresses, small TVs, maintenance problems, and occasional tobacco smells. Expect a basic, well-located base that suits short stays more than longer, comfort-focused trips.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking, including a garage, is available and described as safe, but spaces are limited and cannot be reserved.
Related guest reviews
Soledad
10 Dec 2024
·
Stayed 1 night
Steve
27 Sept 2024
·
Stayed 1 night
Juan Carlos
26 Oct 2024
·
Stayed 2 nights
Jose
16 Mar 2025
·
Stayed 2 nights
Jose Méndes
27 Jul 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some guests found rooms clean, while others reported poor housekeeping and maintenance signs such as dirty bathtubs, stains, and missed items under beds.
Related guest reviews
LUIS
2 Sept 2025
·
Stayed 1 night
Frederik Marc
5 Jul 2025
·
Stayed 1 night
ROSHAN KUMAR
12 Mar 2025
·
Stayed 4 nights
Soledad
10 Dec 2024
·
Stayed 1 night
marleny
9 Oct 2024
·
Stayed 1 night
Sara
8 Jun 2025
·
Stayed 1 night
Gerard
24 Dec 2024
·
Stayed 1 night
MARI PAZ
29 Aug 2024
·
Stayed 1 night
Jose Méndes
27 Jul 2025
·
Stayed 2 nights
Daniel Alejandro
3 Jan 2026
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and show maintenance issues; many reviews cite thin walls and noise from neighbors, along with uncomfortable or damaged beds. Several also noted very small TVs, occasional tobacco odors, and unreliable Wi‑Fi in some rooms.
Related guest reviews
Carlos
6 Feb 2026
·
Stayed 1 night
Carlos J.
17 Nov 2025
·
Stayed 1 night
Leah
19 Sept 2024
·
Stayed 2 nights
Gerard
24 Dec 2024
·
Stayed 1 night
Ramón
18 Nov 2022
·
Stayed 1 night
leyla
21 Dec 2025
·
Stayed 3 nights
Ana
28 Oct 2025
·
Stayed 1 night
MANUEL
25 Nov 2025
·
Stayed 1 night
Héctor
18 Jan 2026
·
Stayed 2 nights
Daniel Alejandro
3 Jan 2026
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are generally friendly and helpful, with quick issue resolution and late-night check-in noted. However, a few guests experienced unfriendly reception and pricing discrepancies compared with online rates.
Related guest reviews
LUIS
2 Sept 2025
·
Stayed 1 night
HERMOGENES
19 Sept 2022
·
Stayed 2 nights
Frederik Marc
5 Jul 2025
·
Stayed 1 night
Juan
19 Nov 2024
·
Stayed 2 nights
Soledad
10 Dec 2024
·
Stayed 1 night
Steve
27 Sept 2024
·
Stayed 1 night
Javier
4 Jul 2023
·
Stayed 2 nights
Sara
8 Jun 2025
·
Stayed 1 night
leyla
21 Dec 2025
·
Stayed 3 nights
Ana
28 Oct 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Very convenient near the train station and a short walk to the city center, with easy access to public transport and nearby shops and bars.
Related guest reviews
HERMOGENES
19 Sept 2022
·
Stayed 2 nights
Seunghyeon
27 Oct 2024
·
Carlos J.
17 Nov 2025
·
Stayed 1 night
Jose
16 Mar 2025
·
Stayed 2 nights
marleny
9 Oct 2024
·
Stayed 1 night
Sara
8 Jun 2025
·
Stayed 1 night
Yilixe
8 Nov 2025
·
Stayed 1 night
Jose Méndes
27 Jul 2025
·
Stayed 2 nights
Gaudencia
24 Oct 2025
·
Stayed 1 night
Jesús María
2 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
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AI-generated summary based on recent guest reviews
Guests have not written any reviews for this property yet.
Self parking is available on-site for a fee of EUR 8 per day.
Breakfast details are not specified, but there is a coffee shop/cafe on-site where guests can satisfy their appetite.
Check-in is from 15:00 to 23:30, and check-out is until 11:30. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
The hotel is situated in the heart of Alcala de Henares, just steps from Palacio Laredo and a 7-minute walk from Parque O'Donnell. It is approximately 0.6 miles from the Monastery of San Bernardo and the Regional Archaeological Museum.
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
The property offers rollaway beds for a fee of EUR 10.6 per day, and advance request or confirmation may be required.
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Instant AI responses are based on hotel information
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Tour desk
Luggage storage
Vending machines
Express check-in/check-out
Services
Tour desk
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Internet
Free wi-fi
General
Non-smoking rooms
Vending machines
Parking
Parking
Parking Onsite