Revelton Suites Tallinn

Vi var veldig fornøyde med suiten vår. Alle detaljene var passet på. Veldig rent og pent rom med fin dekorasjon og farger. Hadde alt vi trengte. Kommunikasjonen var godt, med raske og hyggelige tilbakemeldinger. Veldig bra lokasjon med enkel og kort vei til gamle byen. Stor fordel med egen inngjerdet parkering. Som sagt, veldig fornøyde, og kan sterkt anbefale suitene.

Clean comfy spacious room. Only minor issue was the light getting in through the numerous windows so it was bright rather early. Otherwise super.

Great option to replace hotel accommodation

Beautiful, cosy, well equipped and specious apartment. Perfect contact with the host. Location is about 10 minuts walk to the old town.

The access codes we had been given didn't work at the gate. Their "online reception" is really just an artificial unintelligence bot on WhatsApp, and it kept saying it couldn't find our booking and couldn't help us because we had booked through Hotels.com instead of Revelton directly. Mind you, texting the unhelpful bot is the only way to communicate with Revelton, you cannot even call them when there's a problem. Luckily other guests arrived and they kindly let us in through the gate, and fortunately our apartment access code did work. Otherwise we would have been left standing outside in the dark and drizzle with no idea what to do. 20 minutes later we received another text with a different gate code (not sure if it was from a real person or still the bot), but we were too afraid to leave the apt anymore to test it, since there was a risk of getting stranded outside for the night in case the new code didn't work either. We had to order in for dinner. In addition, the sofa was covered in stains, there was a ripped hole in the sheets and the unmarked step by the bed was dangerous. Otherwise the apt would have been decent for a short stay, but the complete lack of real communication options with the staff made such a negative impression that I would never stay here again. If all goes well, it's fine, but in case of trouble, you're on your own. Not worth the risk in my opinion.