Best Western Plus Portage Hotel & Suites
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. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards and cash. .Optional: Pet fee: USD 25 per pet, per dayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. .Service animals are allowed. Service animals are exempt from fees/restrictions. Only dogs are allowed. Pets allowed.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Professional property host/manager. Cash deposit required. Minimum guest age is 0. No rollaway/extra beds available. Beach nearby. Essential workers only - NO.Visa, Debit cards not accepted, Discover, Cash, American Express, Mastercard.Grab a bite from the snack bar/deli serving guests of Rodeway Inn. Quench your thirst with your favorite drink at the bar/lounge..Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Portage? This hotel has 1701 square feet (158 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers..Distances are displayed to the nearest 0.1 mile and kilometer. . Founders' Square Park - 3.4 km / 2.1 mi . East Branch - 3.7 km / 2.3 mi . Indiana Dunes National Park - 3.9 km / 2.4 mi . Lake Michigan - 3.9 km / 2.4 mi . Portage Lakefront Beach - 4.2 km / 2.6 mi . Portage Imagination Glen Park - 4.2 km / 2.6 mi . Port of Indiana-Burns Harbor - 4.7 km / 2.9 mi . Long Lake - 5.4 km / 3.4 mi . Ogden Dunes Beach - 5.9 km / 3.7 mi . Portage Hospital - 6.6 km / 4.1 mi . Marshall J. Gardner Center for the Arts - 8.4 km / 5.2 mi . West Beach - 8.5 km / 5.3 mi . East Shoreline - 8.6 km / 5.4 mi . Marquette Park - 8.7 km / 5.4 mi . Paul H. Douglas Center - 9 km / 5.6 mi . The nearest airports are:. Chicago Midway Airport (MDW) - 74.8 km / 46.5 mi. Chicago O'Hare Intl. Airport (ORD) - 106.7 km / 66.3 mi. Chicago, IL (PWK-Chicago Executive) - 118.5 km / 73.6 mi. Chicago, IL (DPA-Dupage) - 124.9 km / 77.6 mi. Rockford, IL (RFD-Greater Rockford) - 203.1 km / 126.2 mi. .Near Portage Lakefront Beach.Business property, Pet-friendly property, Family property
Svømmebasseng
Treningssenter
Døgnåpen resepsjon
Heis
Forretningssenter
Høyhastighets-internett
Beliggenhet
6200 Melton Road,Portage,Indiana 46368,US, Portage, Indiana, USA
Romalternativer
1 King Bed, Accessible
2 Queen Beds
1 King Bed
Gjesteomtaler av Best Western Plus Portage Hotel & Suites
5.9
basert på 126 verifiserte omtaler
Hvem bor her?
Business
17%
Par
18%
Familie
52%
Grupper
6%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Ifølge nylige anmeldelser av Best Western Plus Portage Hotel & Suites, rapporterer gjester at mange fasiliteter er stengt på grunn av oppussing og hyppige byggeforstyrrelser, i tillegg til en svært begrenset frokost og varierende renhold. Dette skaper frustrasjon for reisende som forventer et mer komplett og familievennlig opphold.
Les merVar dette til hjelp?
Hva gjestene synes
Ifølge nylige anmeldelser av Best Western Plus Portage Hotel & Suites, rapporterer gjester at mange fasiliteter er stengt på grunn av oppussing og hyppige byggeforstyrrelser, i tillegg til en svært begrenset frokost og varierende renhold. Dette skaper frustrasjon for reisende som forventer et mer komplett og familievennlig opphold.
Rommene er ofte romslige med komfortable senger og av og til rask Wi-Fi, men gjester nevner ofte ødelagte eller ikke-fungerende elementer som nøkkelkort, fjernkontroller og armaturer. Tilbakemeldingen på servicen er blandet: flere ansatte roses for å være vennlige og hjelpsomme, mens andre beskriver uhøflige interaksjoner, lange ventetider i resepsjonen og vanskeligheter med å få hjelp. Beliggenheten fungerer bra for å besøke Dunes og nærliggende restauranter, selv om skilting og noen innganger har skapt forvirring. Alt i alt er dette et enkelt stoppested heller enn et fullserviceopphold.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Anmeldelser nevner at bassenget og barneområdet var stengt for oppussing; treningsrommet og andre fasiliteter var også ute av drift, og noen innganger og toaletter i lobbyen fungerte ikke.
Relaterte gjesteomtaler
2
sarah
8. apr. 2024
·
Overnattet 4 netter
The pool was not in service and was ask about the pool Prior to our stay and waited for us to get there
The pool was not in service and was ask about the pool Prior to our stay and waited for us to get there
4
Michael
1. sep. 2025
·
Overnattet 2 netter
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
4
Heidi
13. juni 2025
·
Overnattet 4 netter
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
4
Andrew
22. juni 2025
·
Overnattet 1 natt
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
6
David
24. juli 2025
·
Overnattet 2 netter
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
4
Chester
9. juni 2025
·
Overnattet 1 natt
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
6
Janice
23. juni 2025
·
Overnattet 2 netter
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
4
Ashley
4. juni 2025
·
Overnattet 2 netter
The app said 7/10 but the picture were NOT accurate. The pool/splash pad was out of order. The workout room out of order. The phone in our room was broken. We needed a pool with 4 kids to entertain so that was really disappointing. The outside was dark and creepy looking like an abandon nursing home. Didnt look like the pics.
The app said 7/10 but the picture were NOT accurate. The pool/splash pad was out of order. The workout room out of order. The phone in our room was broken. We needed a pool with 4 kids to entertain so that was really disappointing. The outside was dark and creepy looking like an abandon nursing home. Didnt look like the pics.
6
Zachary
4. feb. 2024
·
Overnattet 1 natt
We were only coming here for one night so our son could go swimming. At no point did anyone tell us that the pool was closed off. And they told us that they were not in a rush to get the pool fixed because it is February, which seems strange, I would imagine people would come more in the winter to use the pool. We checked out immediately and got a room at a different hotel. But the room wasn’t dirty besides one table not being wiped off and being covered in salt.
We were only coming here for one night so our son could go swimming. At no point did anyone tell us that the pool was closed off. And they told us that they were not in a rush to get the pool fixed because it is February, which seems strange, I would imagine people would come more in the winter to use the pool. We checked out immediately and got a room at a different hotel. But the room wasn’t dirty besides one table not being wiped off and being covered in salt.
8
Judie
27. sep. 2025
·
Overnattet 1 natt
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rapporter er blandet: flere gjester fant rommene rene, men mange klager over skitne bad, flekkete eller uvaskede sengetøy, lukt og søppel som ble liggende igjen.
Relaterte gjesteomtaler
4
Deborah K
20. juni 2025
·
Overnattet 1 natt
The staff was very helpful. Our room wasn’t ready when we arrived around 5’ish. The room was very dirty, ripped lampshade, ripped mattress pad, coffee maker area was filthy along with bathroom floor. Room itself wasn’t bad - definitely needs a much better cleaning job.
The staff was very helpful. Our room wasn’t ready when we arrived around 5’ish. The room was very dirty, ripped lampshade, ripped mattress pad, coffee maker area was filthy along with bathroom floor. Room itself wasn’t bad - definitely needs a much better cleaning job.
8
damien
26. mai 2025
·
Overnattet 2 netter
Everything is closed. The pool wasn’t open and the room was dirty.
Everything is closed. The pool wasn’t open and the room was dirty.
6
Ra
30. mai 2025
·
Overnattet 1 natt
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
6
David
24. juli 2025
·
Overnattet 2 netter
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
6
Janice
23. juni 2025
·
Overnattet 2 netter
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
2
Patricia
12. juli 2025
·
Overnattet 1 natt
Property was a dirty room smelled like cat pee, but they did change our rooms. Paul was closed and they did not advertise that online. People were friendly.
Property was a dirty room smelled like cat pee, but they did change our rooms. Paul was closed and they did not advertise that online. People were friendly.
6
Erica
2. juni 2025
·
Overnattet 1 natt
Great price. Housekeeping needs attention. The room was spacious but was not cleaned well. The bed was made messy. There was hair on the floor in bathroom, tub and faucets were outdated and room had no towels. But the plus was it was half the price then surrounding hotels and restaurants were not far from property
Great price. Housekeeping needs attention. The room was spacious but was not cleaned well. The bed was made messy. There was hair on the floor in bathroom, tub and faucets were outdated and room had no towels. But the plus was it was half the price then surrounding hotels and restaurants were not far from property
4
Tiffani
1. nov. 2023
·
Overnattet 1 natt
When you buy a more expensive room you expect better quality I would have been better $75 room across the street. I paid almost $200 for a dirty room
When you buy a more expensive room you expect better quality I would have been better $75 room across the street. I paid almost $200 for a dirty room
4
Kathryn
1. juli 2025
·
Overnattet 1 natt
Carpet in room was dirty. Bathroom floor very dirty as was tub and area behind toilet.
Carpet in room was dirty. Bathroom floor very dirty as was tub and area behind toilet.
8
Judie
27. sep. 2025
·
Overnattet 1 natt
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Gjester setter pris på den romslige planløsningen og de komfortable sengene, med sporadisk ros for rask Wi-Fi. Vedlikeholdsproblemer er imidlertid vanlig, inkludert nøkkelkort som ikke fungerer, ødelagte armaturer eller telefoner, små apparater og fjernkontroller som ikke virker.
Relaterte gjesteomtaler
4
Michael
1. sep. 2025
·
Overnattet 2 netter
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
4
Heidi
13. juni 2025
·
Overnattet 4 netter
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
8
Lauren
27. juni 2025
·
Overnattet 3 netter
The hotel itself was nice. Our key card stopped working every other time we used it. Location was nice.
The hotel itself was nice. Our key card stopped working every other time we used it. Location was nice.
8
Jamie
26. juni 2025
·
Overnattet 1 natt
A cozy spot to rest on our cross country trip!
A cozy spot to rest on our cross country trip!
4
Melissa
15. juni 2025
·
Overnattet 2 netter
Staff was awesome but the fact that we were given a room that was ready yet so we waited 15 minutes. Went back in to people already staying in that room. Was given another room but it wasn’t clean either. Finally given a different room than what I had rented. Got up there and key didn’t work. Being with 2 3 year olds that were tired it was not fun. It would have been nice if the website would have stated that the pool was as closed would have been nice as well. Staff was amazing it was just the miscommunication that we had to go through all this.
Staff was awesome but the fact that we were given a room that was ready yet so we waited 15 minutes. Went back in to people already staying in that room. Was given another room but it wasn’t clean either. Finally given a different room than what I had rented. Got up there and key didn’t work. Being with 2 3 year olds that were tired it was not fun. It would have been nice if the website would have stated that the pool was as closed would have been nice as well. Staff was amazing it was just the miscommunication that we had to go through all this.
6
Ra
30. mai 2025
·
Overnattet 1 natt
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
6
David
24. juli 2025
·
Overnattet 2 netter
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
10
Julia
28. mai 2025
·
Overnattet 1 natt
The room was very nice.
The room was very nice.
6
Janice
23. juni 2025
·
Overnattet 2 netter
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
The price was great, however, we selectes the room based on the pool. They said it was being renovated. When we arrived we saw the pool area and it been down for a while. There was a tree growing in the pool area. Also, our first room had blood stains on the linen. We were given another room thankfully. The room cards kept turning off, and they had to reset them 4 times during a two night stay.
10
Elijah
23. juli 2025
·
Overnattet 3 netter
Great room for the price. Was perfect for wat I need it for.
Great room for the price. Was perfect for wat I need it for.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Tilbakemeldingene varierer: mange fremhever vennlig og imøtekommende personale og noen smidige innsjekkinger, men andre opplevde uhøflig oppførsel, ubetjent resepsjon, treg respons og problemer ved innsjekking.
Relaterte gjesteomtaler
6
Catrina
10. juli 2025
·
Overnattet 1 natt
Check in was great. I was upgraded for free. Disappointed in the fact that there was no coffee in the room. The pool and fitness center were closed with no pre notice. The breakfast was non existent.
Check in was great. I was upgraded for free. Disappointed in the fact that there was no coffee in the room. The pool and fitness center were closed with no pre notice. The breakfast was non existent.
4
Heidi
13. juni 2025
·
Overnattet 4 netter
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
4
Deborah K
20. juni 2025
·
Overnattet 1 natt
The staff was very helpful. Our room wasn’t ready when we arrived around 5’ish. The room was very dirty, ripped lampshade, ripped mattress pad, coffee maker area was filthy along with bathroom floor. Room itself wasn’t bad - definitely needs a much better cleaning job.
The staff was very helpful. Our room wasn’t ready when we arrived around 5’ish. The room was very dirty, ripped lampshade, ripped mattress pad, coffee maker area was filthy along with bathroom floor. Room itself wasn’t bad - definitely needs a much better cleaning job.
4
Melissa
15. juni 2025
·
Overnattet 2 netter
Staff was awesome but the fact that we were given a room that was ready yet so we waited 15 minutes. Went back in to people already staying in that room. Was given another room but it wasn’t clean either. Finally given a different room than what I had rented. Got up there and key didn’t work. Being with 2 3 year olds that were tired it was not fun. It would have been nice if the website would have stated that the pool was as closed would have been nice as well. Staff was amazing it was just the miscommunication that we had to go through all this.
Staff was awesome but the fact that we were given a room that was ready yet so we waited 15 minutes. Went back in to people already staying in that room. Was given another room but it wasn’t clean either. Finally given a different room than what I had rented. Got up there and key didn’t work. Being with 2 3 year olds that were tired it was not fun. It would have been nice if the website would have stated that the pool was as closed would have been nice as well. Staff was amazing it was just the miscommunication that we had to go through all this.
8
PHILLIP
8. mai 2025
·
Overnattet 1 natt
The Staff was extremely friendly and supportive. All of our needs were catered to. I would recommend this Hotel.
The Staff was extremely friendly and supportive. All of our needs were catered to. I would recommend this Hotel.
4
Chester
9. juni 2025
·
Overnattet 1 natt
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
2
Gail
16. mars 2024
·
Overnattet 1 natt
The clerk that checked me in was very, very rude. There was a guy asking for information, she was very rude and not helpful to him. Next some one called from upstairs asking questions about the room. The clerk literally answered every single question with “I don’t know” 10 x’s. Then it was my turn to check in. She was so focused on her FaceTime call on her personal cell phone, that she couldn’t focus on her job. I will never return to that location.
The clerk that checked me in was very, very rude. There was a guy asking for information, she was very rude and not helpful to him. Next some one called from upstairs asking questions about the room. The clerk literally answered every single question with “I don’t know” 10 x’s. Then it was my turn to check in. She was so focused on her FaceTime call on her personal cell phone, that she couldn’t focus on her job. I will never return to that location.
6
Tanesha T
29. aug. 2024
·
Overnattet 1 natt
At first we couldn't tell it was our hotel. No name on it. Staff was nice though
At first we couldn't tell it was our hotel. No name on it. Staff was nice though
4
sam
21. juni 2025
·
Overnattet 2 netter
We didn't like much. Staff was bickering, room wasn't cleaned or prepped, pool closed, etc. We left a day early due to conditions.
We didn't like much. Staff was bickering, room wasn't cleaned or prepped, pool closed, etc. We left a day early due to conditions.
8
Judie
27. sep. 2025
·
Overnattet 1 natt
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet for Indiana Dunes og restauranter i området, med noen gjester som likte beliggenheten. Noen påpekte dårlig skilting og et ytre utseende som gjorde eiendommen vanskelig å identifisere.
Relaterte gjesteomtaler
4
Michael
1. sep. 2025
·
Overnattet 2 netter
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
4
Heidi
13. juni 2025
·
Overnattet 4 netter
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
8
Lauren
27. juni 2025
·
Overnattet 3 netter
The hotel itself was nice. Our key card stopped working every other time we used it. Location was nice.
The hotel itself was nice. Our key card stopped working every other time we used it. Location was nice.
4
Andrew
22. juni 2025
·
Overnattet 1 natt
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
6
Tanesha T
29. aug. 2024
·
Overnattet 1 natt
At first we couldn't tell it was our hotel. No name on it. Staff was nice though
At first we couldn't tell it was our hotel. No name on it. Staff was nice though
4
Ashley
4. juni 2025
·
Overnattet 2 netter
The app said 7/10 but the picture were NOT accurate. The pool/splash pad was out of order. The workout room out of order. The phone in our room was broken. We needed a pool with 4 kids to entertain so that was really disappointing. The outside was dark and creepy looking like an abandon nursing home. Didnt look like the pics.
The app said 7/10 but the picture were NOT accurate. The pool/splash pad was out of order. The workout room out of order. The phone in our room was broken. We needed a pool with 4 kids to entertain so that was really disappointing. The outside was dark and creepy looking like an abandon nursing home. Didnt look like the pics.
6
Erica
2. juni 2025
·
Overnattet 1 natt
Great price. Housekeeping needs attention. The room was spacious but was not cleaned well. The bed was made messy. There was hair on the floor in bathroom, tub and faucets were outdated and room had no towels. But the plus was it was half the price then surrounding hotels and restaurants were not far from property
Great price. Housekeeping needs attention. The room was spacious but was not cleaned well. The bed was made messy. There was hair on the floor in bathroom, tub and faucets were outdated and room had no towels. But the plus was it was half the price then surrounding hotels and restaurants were not far from property
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten beskrives ofte som minimal eller skuffende, og noen ganger stenger den tidlig eller mangler elementer; flere bemerker at det ikke er bar eller restaurant på stedet.
Relaterte gjesteomtaler
4
Michael
1. sep. 2025
·
Overnattet 2 netter
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
6
Catrina
10. juli 2025
·
Overnattet 1 natt
Check in was great. I was upgraded for free. Disappointed in the fact that there was no coffee in the room. The pool and fitness center were closed with no pre notice. The breakfast was non existent.
Check in was great. I was upgraded for free. Disappointed in the fact that there was no coffee in the room. The pool and fitness center were closed with no pre notice. The breakfast was non existent.
8
Peggy
18. juli 2025
·
Overnattet 2 netter
The cleanliness of the room was very good . The description of the hotel, VERY MISSLEADING!!!!!!! No Bar, No restaurant.
The cleanliness of the room was very good . The description of the hotel, VERY MISSLEADING!!!!!!! No Bar, No restaurant.
4
Heidi
13. juni 2025
·
Overnattet 4 netter
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
The outside of the hotel was an eye sore, but the room itself was nice. The members of staff were pleasant, when you could find one. We had a broken toilet seat that was never fixed and there was only one ice machine that worked. The pool, gym and media room was closed. Oh and the “grab and go breakfast” was a joke. My family was there to experience the Dunes, which was awesome! However with none of the hotel amenities available during our stay we had enough. So much so that we returned home a day earlier than planned.
6
Ayan
11. juli 2025
·
Overnattet 2 netter
I was with my family for two nights and had a terrible experience. Breakfast was pathetic serving only cereal, bread and apples. Only condiment available with bread was butter. Juice machines didn't have juice. No other fruits, yoghurt, flavored milk or eggs. One of the days they even closed the breakfast early for no good reason. The pool and gym were closed. No housekeeping. No coffee pods in the room despite coffee machines being there. Even the bedsheets in the room were not washed. I will never come back here.
I was with my family for two nights and had a terrible experience. Breakfast was pathetic serving only cereal, bread and apples. Only condiment available with bread was butter. Juice machines didn't have juice. No other fruits, yoghurt, flavored milk or eggs. One of the days they even closed the breakfast early for no good reason. The pool and gym were closed. No housekeeping. No coffee pods in the room despite coffee machines being there. Even the bedsheets in the room were not washed. I will never come back here.
6
Ra
30. mai 2025
·
Overnattet 1 natt
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
The free breakfast was very disappointing. The remote didnt work. They were not busy, so I wondered why the mangement couldnt get the simple things. But it was a comfortable sleep in a clean room.
4
Andrew
22. juni 2025
·
Overnattet 1 natt
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
Although the workers were polite and friendly, this place needs work, and possibly new management. You get what you pay for is very true out this place. What was once probably a quality Best Western is now a run down Rodeway Inn. Exercise space, pool, arcade all out of order for “remodeling”. “Hot” breakfast was toast packaged in ziplock sandwich bags. And sheets with stains that should be replaced. For simply a bed, this place works. For a vacation stop, spend a little more and avoid that intersection of Melton, or you’ll be in for a disappointing experience.
4
Chester
9. juni 2025
·
Overnattet 1 natt
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
Not a great place to stay. Waited 15 minutes at the unattended front desk to check-in. Finally had to go looking for someone. Found the front desk clerk in the laundry room. Property is not well maintained. The pool (my main reason for choosing this hotel) was out of order. Both restrooms in the lobby were out of order. The rear entrance was also not functional. The smoke detector in my room was laying on top of the dresser with no battery in it. There was no phone in my room, requiring me to use my cell phone to call the front desk who did not answer, making it necessary to find them in person (again). The free breakfast included with my stay was a barebones affair consisting only of a mini-muffins, a couple different kinds of cereal, milk, fruit juices, coffee , and bread & bagels for toasting. I strongly doubt that I will choose to stay here again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Judie
27. sep. 2025
·
Overnattet 1 natt
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
The water feature for kids and pool were CLOSED due to remodeling but they didn't let us know. The whole reason for staying there was for the kids to play at that water feature. Disappointed kids are no fun. Front entrance is closed for construction but there were no clear signs showing you where you should go to check in. No signage inside to direct you to the front counter either. Melanie was SUPER NICE and deserves a raise!!!! Rooms were clean but had a strong perfume smell due to the chemicals used to clean if you are sensitive. Beds were VERY comfortable. I would stay there again when the pool area is open again.
4
Michael
1. sep. 2025
·
Overnattet 2 netter
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
The room was really big, the minifridge and microwave where tiny and no counter space. Had to go ask for towels like 3 times. The breakfast was toast, bagels, or cereal... Also the pool was under construction but that's meh. Went to the beach just north of here. Good time at the beach and no the trails.
6
David
24. juli 2025
·
Overnattet 2 netter
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
The pool was closed and half the equipment in the fitness center was broken However the room was clean, the bed was great and the wifi was fast and didnt throttle.
10
Elijah
23. juli 2025
·
Overnattet 3 netter
Great room for the price. Was perfect for wat I need it for.
Great room for the price. Was perfect for wat I need it for.
8
Peggy
18. juli 2025
·
Overnattet 2 netter
The cleanliness of the room was very good . The description of the hotel, VERY MISSLEADING!!!!!!! No Bar, No restaurant.
The cleanliness of the room was very good . The description of the hotel, VERY MISSLEADING!!!!!!! No Bar, No restaurant.
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- 2026-10-19: 115.81534656944274USD
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