Motel 6-Waterloo, IA

The hallway stunk the area pets are supposed to go to the bathroom was gross no one was cleaning up after their dogs as we did. Outlet by sink didn't work.

Had a reservation, came in at 11:30pm and the place was locked up, no employees on site. Had to get a refund from hotels.com, HORRIBLE! No communication whatsoever from the motel.

I got to hotel and was told they didnt have a room so i had to cancel reservation. Was on hold with Hotel.com for over an hour before.i could get some help. I ended up sleeping in my car. Then next day i.try and get refund and they cant contact them hotel to confirm tht reservation was canceled!!

Cleanliness and noise and access to more 24 hour accommodations at hotel

Non-smoking room I stayed in someone had been smoking heavily in and it smelled bad all over. The smoked detector was battery was unplugged. Thankfully I was there for 1 night. Would not recommend staying.