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Hilton Guatemala City

US$ 164

/noite

Média para outubro

Hilton Guatemala City - Image 1

Hilton Guatemala City - Quarto

Hilton Guatemala City - Quarto

Hilton Guatemala City - Vista do quarto

Hilton Guatemala City - Receção

Preços para Hilton Guatemala City

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US$ 164

/noite

Média para outubro

Preços médios mensais

Em Hilton Guatemala City, o preço por noite é, em média, US$ 123 no mês mais barato (abril) e US$ 186 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio por noite em Hilton Guatemala City por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 127
fevereiro	US$ 174
março	US$ 151
abril	US$ 123
maio	US$ 136
junho	US$ 126
julho	US$ 147
agosto	US$ 139
setembro	US$ 148
outubro	US$ 164
novembro	US$ 186
dezembro	US$ 136

Mais caro: novembro (aprox. US$ 186)

Mais barato: abril (aprox. US$ 123)

Sobre este alojamento

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina exterior, uma banheira de hidromassagem e uma sala de fitness. Wi-fi grátis, serviços para casamentos e apoio para excursões/compra de bilhetes es...

Comodidades

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina exterior, uma banheira de hidromassagem e uma sala de fitness. Wi-fi grátis, serviços para casamentos e apoio para excursões/compra de bilhetes estão também entre o leque de comodidades deste hotel de estilo colonial. Apanhe o autocarro do hotel para visitar os principais pontos de interesse do local.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center e um serviço de limpeza a seco. Planeia um evento em Santa Catarina Pinula? este hotel dispõe de uma zona para conferências e de 12 salas de reuniões, com uma área total de 4620 metros quadrados. Este hotel conta com transporte do aeroporto para o hotel (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. Este hotel serve pequenos-almoços buffet diariamente entre as 06:00 e as 10:30 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 130 quartos com ar condicionado, uma máquina de café expresso e Smart TV. As camas têm colchões Select Comfort, edredões de penas e lençóis de algodão egípcio. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.

Localização

Ao alojar-se Hilton Guatemala City em Santa Catarina Pinula, ficará perto do aeroporto, a 10 minutos de carro de Paseo Cayala e de Zoológico La Aurora. Este hotel de luxo está a 3,1 km (1,9 mi) de Centro Comercial Pradera e a 3,3 km (2 mi) de Zona Pradera.

O que há nas proximidades

Centro Comercial Pradera(2 milhas)
Zona Pradera(2.1 milhas)
Embaixada de Israel na Guatemala(3.1 milhas)
Universidad del Valle de Guatemala(3.2 milhas)
Oakland Mall(3.4 milhas)
Embaixada do Canadá(3.4 milhas)
Gran Centro Los Próceres(3.5 milhas)
Centro Comercial de Plaza Fontabella(3.7 milhas)
Europlaza(3.7 milhas)
Universidade Francisco Marroquin(4 milhas)
El Obelisco(4 milhas)
Sixtino II(4.1 milhas)
Embaixada do Líbano(4.1 milhas)
Shopping Avia(4.1 milhas)
Centro Comercial The Village(4.1 milhas)
O aeroporto principal mais próximo é o de Guatemala City (GUA-Aeroporto Internacional La Aurora)(6.2 milhas)

Serviço de transporte ao aeroporto
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Cofre

Localização

Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala

Centro Comercial Pradera (2 milhas)

Zona Pradera (2.1 milhas)

Embaixada de Israel na Guatemala (3.1 milhas)

Universidad del Valle de Guatemala (3.2 milhas)

Oakland Mall (3.4 milhas)

Embaixada do Canadá (3.4 milhas)

Mais informações sobre a localização

Opções de quartos

7

Quarto, 1 cama king-size, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto Deluxe, 2 camas queen-size, banheira de hidromassagem

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 3

323 ft²

Varanda ou Terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

6

Quarto Deluxe, 2 camas queen-size, banheira de hidromassagem (Executive)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 3

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 1 cama king-size, vista para o jardim, no canto

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suite, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto Executivo, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Varanda ou Terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

6

Suite Júnior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto Executivo, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 3

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 3

323 ft²

Varanda ou Terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

10

Quarto Deluxe, 1 cama king-size, banheira de hidromassagem

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto Executivo, 1 cama king-size, banheira de hidromassagem

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hilton Guatemala City

8.5

Muito Bom

Com base em 770 avaliações verificadas

Quem se hospeda aqui?

Negócios

43%

Casal

22%

Família

20%

Grupos

10%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em avaliações do Hilton Guatemala City, viajantes elogiam a arquitetura marcante, os jardins e os espaços geralmente limpos e confortáveis, enquanto alguns notam um serviço que varia de atencioso e cordial à inconsistência no atendimento da recepção e na resolução de problemas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em avaliações do Hilton Guatemala City, viajantes elogiam a arquitetura marcante, os jardins e os espaços geralmente limpos e confortáveis, enquanto alguns notam um serviço que varia de atencioso e cordial à inconsistência no atendimento da recepção e na resolução de problemas.

Um tema recorrente é o ruído do tráfego da rodovia adjacente; quartos mais internos e silenciosos ajudam. A localização parece remota e pouco propícia para caminhadas, com tráfego intenso, então a maioria dos hóspedes depende de Uber ou transporte particular. As opiniões sobre as opções de refeições são mistas, desde um excelente buffet de café da manhã e bom serviço de quarto até horários limitados, a ausência ocasional do buffet e a falta de atendimento na piscina. No geral, espere uma estadia confortável, mas planeje o transporte e solicite um quarto silencioso.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes adoram os belos jardins e a arquitetura. Questões recorrentes incluem uma piscina fria, hidromassagem/jacuzzi não funcionando, um bar pequeno ou com pouca variedade que abre tarde e serviço limitado ou inexistente ao redor da piscina.

Avaliações dos hóspedes relacionadas

10

Darnell

14 de ago. de 2024

·

A estadia foi de 2 noites

Beautiful property.

Beautiful property.

2

Jenny

2 de jan. de 2023

·

A estadia foi de 1 noite

A beautiful property but hotel was poorly staffed. This is not a 5 start property -Did not honor reservation arrangements. -Did not honor executive benefits. Got placed on standard room -Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible). -Son was sick, staff did not answer the phone in the middle of night when he needed help. -No room service. Order water for sick son. Had to go downstairs to get it ourselves -No good comunication between front desk and restaurant. -No hot water in the room - No heating in the room -Jacuzzi never worked. Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.

A beautiful property but hotel was poorly staffed. This is not a 5 start property -Did not honor reservation arrangements. -Did not honor executive benefits. Got placed on standard room -Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible). -Son was sick, staff did not answer the phone in the middle of night when he needed help. -No room service. Order water for sick son. Had to go downstairs to get it ourselves -No good comunication between front desk and restaurant. -No hot water in the room - No heating in the room -Jacuzzi never worked. Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.

8

Andres

14 de jul. de 2023

·

A estadia foi de 2 noites

Hot tube not working, and the pool so cold

Hot tube not working, and the pool so cold

10

Darwin

4 de jan. de 2022

·

A estadia foi de 1 noite

En general todo bien las instalaciones están muy completas y modernas las areas verdes muy bien. La habitación me gustó mucho por ser de dos ambientes con acceso al jardín. Los unicos detalles 1 las habitaciones necesitan ser fumugadas porque tienen muchos insectos que se entran del jardín viaje con mi hijo recién nacido y por ese motivo me preocupe mucho porque encontramos arañas en la cama. 2 Es necesario que en un hotel de esa categoría tenga acceso para silla de ruedas. 3 El hotel está en una area donde el frío se hace notar y para ir a la piscina es muy incómodo porque el agua no es climatizada. 4 El desayuno tiene que ser más completo. El servicio al cliente por parte de recepcion muy bueno. En especial de Erick

En general todo bien las instalaciones están muy completas y modernas las areas verdes muy bien. La habitación me gustó mucho por ser de dos ambientes con acceso al jardín. Los unicos detalles 1 las habitaciones necesitan ser fumugadas porque tienen muchos insectos que se entran del jardín viaje con mi hijo recién nacido y por ese motivo me preocupe mucho porque encontramos arañas en la cama. 2 Es necesario que en un hotel de esa categoría tenga acceso para silla de ruedas. 3 El hotel está en una area donde el frío se hace notar y para ir a la piscina es muy incómodo porque el agua no es climatizada. 4 El desayuno tiene que ser más completo. El servicio al cliente por parte de recepcion muy bueno. En especial de Erick

4

josie

1 de mai. de 2025

·

A estadia foi de 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

10

Agustin

25 de ago. de 2025

·

EVERYTHING! The facilities and the staff were outstanding. A place to go for peace and quiet.

EVERYTHING! The facilities and the staff were outstanding. A place to go for peace and quiet.

10

henry

13 de jan. de 2022

·

A estadia foi de 1 noite

The hotel is an oasis of beauty in a very large city. The level of comfort and luxury is above most in Guatemala City. I have been there many times and would recommend the Hilton Guatemala City to anyone needing a break from a long day in the city.

The hotel is an oasis of beauty in a very large city. The level of comfort and luxury is above most in Guatemala City. I have been there many times and would recommend the Hilton Guatemala City to anyone needing a break from a long day in the city.

10

Jill

21 de jul. de 2024

·

A estadia foi de 1 noite

Beautiful property

Beautiful property

8

ROSEMARIE

7 de abr. de 2024

·

A estadia foi de 1 noite

Bella propiedad, estilo colonial, acabados impresionantes, bellos jardines.

Bella propiedad, estilo colonial, acabados impresionantes, bellos jardines.

4

Olga

11 de fev. de 2024

·

A estadia foi de 1 noite

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes acham o hotel e os quartos muito limpos ou impecáveis. Outros relatam odores (incluindo cheiro de mofo ou esgoto), insetos ocasionais e falhas, como banheiros não limpos ou áreas empoeiradas, tornando a limpeza inconsistente.

Avaliações dos hóspedes relacionadas

10

Jessica Gallo

8 de jun. de 2025

·

A estadia foi de 3 noites

Excellent customer service. Very clean and great location

Excellent customer service. Very clean and great location

6

Luis

30 de out. de 2023

·

A estadia foi de 3 noites

Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.

Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.

10

Freddy

23 de out. de 2022

·

A estadia foi de 2 noites

Hotel was exceptionally clean and everyone super friendly and attentive. Loved the location and design of the hotel!! I will be staying here again on my next trip.

Hotel was exceptionally clean and everyone super friendly and attentive. Loved the location and design of the hotel!! I will be staying here again on my next trip.

10

Manuel

27 de dez. de 2025

·

A estadia foi de 1 noite

The staff was the highlight of the hotel. The hotel is beautiful, clean and

The staff was the highlight of the hotel. The hotel is beautiful, clean and

10

Moses

5 de set. de 2023

·

A estadia foi de 2 noites

The property was immaculate

The property was immaculate

10

martha

31 de jan. de 2025

·

A estadia foi de 1 noite

Nice and clean

Nice and clean

4

GUSTAVO

3 de fev. de 2023

·

A estadia foi de 1 noite

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

4

Diego

14 de ago. de 2023

·

A estadia foi de 1 noite

Bugs in the room

Bugs in the room

4

Luis

9 de mar. de 2024

·

A estadia foi de 1 noite

Mal olor en el baño, olor a desague, Mucho ruido de los vehiculos que pasan por la carretera, las ventanas no son aislantes.

Mal olor en el baño, olor a desague, Mucho ruido de los vehiculos que pasan por la carretera, las ventanas no son aislantes.

4

Shardai

2 de jul. de 2025

·

A estadia foi de 1 noite

Hotel smelled very bad

Hotel smelled very bad

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Muitos descrevem os quartos como confortáveis e, às vezes, espaçosos, com design clássico e camas excelentes. No entanto, o ruído do tráfego afeta vários quartos próximos à rodovia, e alguns observam recursos do quarto datados ou limitados, como TVs antigas, sem smart TV e sem geladeira.

Avaliações dos hóspedes relacionadas

10

Paola

12 de ago. de 2024

·

A estadia foi de 2 noites

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera

6

Erika

19 de mar. de 2024

·

A estadia foi de 3 noites

El cuarto daba a la carretera y se escucha muchísimo ruido todo el tiempo

El cuarto daba a la carretera y se escucha muchísimo ruido todo el tiempo

10

Flora

4 de mar. de 2023

·

A estadia foi de 1 noite

Very comfortable room, the bed and pillows were excellent. Staff is very helpful.

Very comfortable room, the bed and pillows were excellent. Staff is very helpful.

8

Richard

15 de jul. de 2022

·

A estadia foi de 2 noites

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

10

Cheril

13 de mar. de 2022

·

A estadia foi de 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

8

Karen

9 de jan. de 2023

·

El hotel es muy lindo, el servicio es muy bueno pero no entiendo porque el servicio de tv es muy malo, la tv viejas y sin señal

El hotel es muy lindo, el servicio es muy bueno pero no entiendo porque el servicio de tv es muy malo, la tv viejas y sin señal

10

William H

13 de set. de 2024

·

A estadia foi de 1 noite

Very cool classic room design!

Very cool classic room design!

8

Gabriela

24 de fev. de 2024

·

A estadia foi de 1 noite

La Televisión de la habitación es imposible de ver. Hasta tiene instrucciones para cambiar de canal. No puede ser

La Televisión de la habitación es imposible de ver. Hasta tiene instrucciones para cambiar de canal. No puede ser

4

Flora

8 de jul. de 2023

·

A estadia foi de 1 noite

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

2

Ran

24 de jan. de 2026

·

A estadia foi de 2 noites

The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.

The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

Muitos hóspedes elogiam a equipe simpática e atenciosa e o serviço prestativo em todos os departamentos. No entanto, reclamações repetidas citam o atendimento lento ou pouco acolhedor na recepção, comunicação deficiente, alocação inadequada de quartos e acompanhamento limitado quando surgem problemas.

Avaliações dos hóspedes relacionadas

4

T. S.

25 de mai. de 2025

·

A estadia foi de 2 noites

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.

10

Christina

24 de abr. de 2025

·

A estadia foi de 2 noites

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!

2

Mark

20 de jul. de 2024

·

A estadia foi de 1 noite

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

4

Geraldo

11 de set. de 2024

·

A estadia foi de 4 noites

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.

10

Daniel

7 de ago. de 2024

·

A estadia foi de 1 noite

Staff was very friendly and available to assist with all of our questions and needs.

Staff was very friendly and available to assist with all of our questions and needs.

6

Karlton

14 de jun. de 2025

·

A estadia foi de 4 noites

I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒

I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒

8

Alejandro

25 de abr. de 2022

·

A estadia foi de 6 noites

Almost everything was perfect; however, reception was extremely slow. Personnel at the desk was not well trained.

Almost everything was perfect; however, reception was extremely slow. Personnel at the desk was not well trained.

10

JOSE

12 de ago. de 2024

·

A estadia foi de 3 noites

Excelente servicio como siempre

Excelente servicio como siempre

10

Karlton

8 de ago. de 2024

·

A estadia foi de 5 noites

Everyone was very friendly 😊

Everyone was very friendly 😊

10

Elisa

27 de nov. de 2023

·

A estadia foi de 3 noites

Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.

Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado ao lado de uma rodovia, fora do centro, o hotel não é acessível a pé e o tráfego pode ser intenso; a maioria dos hóspedes usa Uber ou transporte particular. Alguns observam que a área é segura, embora alguns tenham achado o acesso difícil.

Avaliações dos hóspedes relacionadas

10

Jessica Gallo

8 de jun. de 2025

·

A estadia foi de 3 noites

Excellent customer service. Very clean and great location

Excellent customer service. Very clean and great location

6

Ingeborg

16 de fev. de 2025

·

A estadia foi de 4 noites

Das gebuchte Zimmer nicht erhalten. Lage des Hotels schlecht. Nichts zu Fuß erreichbar.

Das gebuchte Zimmer nicht erhalten. Lage des Hotels schlecht. Nichts zu Fuß erreichbar.

2

Mark

20 de jul. de 2024

·

A estadia foi de 1 noite

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

8

Lisa Ann

20 de dez. de 2022

·

A estadia foi de 19.337 noites

The Hilton in Guatemala City was safe, clean and updated. The architecture and gardwn was beautiful. There is nothing really for tourists to do or see in this area. There was a small mall and a Walmart a few minutes down the road. Use Uber. They are cheaper and easier to get. Taxis are difficult to get at this hotel.

The Hilton in Guatemala City was safe, clean and updated. The architecture and gardwn was beautiful. There is nothing really for tourists to do or see in this area. There was a small mall and a Walmart a few minutes down the road. Use Uber. They are cheaper and easier to get. Taxis are difficult to get at this hotel.

8

Richard

15 de jul. de 2022

·

A estadia foi de 2 noites

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

10

Cheril

13 de mar. de 2022

·

A estadia foi de 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

10

Alex

12 de mai. de 2025

·

A estadia foi de 4 noites

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.

8

Morella

15 de abr. de 2023

·

A estadia foi de 2 noites

Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long

Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long

4

josie

1 de mai. de 2025

·

A estadia foi de 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

4

Flora

8 de jul. de 2023

·

A estadia foi de 1 noite

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e o serviço do restaurante recebem elogios, e vários apreciaram o serviço de quarto. Outros relatam inconsistência: buffet não disponível em alguns dias, estabelecimentos com horários limitados ou de abertura tardia, ausência de serviço de piscina e qualidade da comida variável.

Avaliações dos hóspedes relacionadas

10

Cheril

13 de mar. de 2022

·

A estadia foi de 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

10

Ericka

6 de jan. de 2025

·

A estadia foi de 6 noites

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.

10

Hector R

26 de ago. de 2024

·

A estadia foi de 1 noite

Excelente servicio. El desayuno y el servicio del restaurante excelente

Excelente servicio. El desayuno y el servicio del restaurante excelente

4

GUSTAVO

3 de fev. de 2023

·

A estadia foi de 1 noite

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

10

OSCAR

31 de jan. de 2022

·

A estadia foi de 1 noite

Muy cómoda habitación y Room Service muy bueno!

Muy cómoda habitación y Room Service muy bueno!

4

josie

1 de mai. de 2025

·

A estadia foi de 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

10

Cecilia

27 de dez. de 2024

·

A estadia foi de 4 noites

Me encantaron las instalaciones, nuestra habitacion fue de lo mejor y seguro volveré al hotel. Lastimosamente no hubo desayuno buffet durante todos lo dias de la estadia.

Me encantaron las instalaciones, nuestra habitacion fue de lo mejor y seguro volveré al hotel. Lastimosamente no hubo desayuno buffet durante todos lo dias de la estadia.

10

Christian

1 de set. de 2025

·

A estadia foi de 1 noite

Excellent hotel. The breakfast buffett was fantastic

Excellent hotel. The breakfast buffett was fantastic

10

Carmela

24 de mar. de 2025

·

A estadia foi de 3 noites

No me gustó la comida

No me gustó la comida

4

Olga

11 de fev. de 2024

·

A estadia foi de 1 noite

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Patrícia

7 de jun. de 2026

·

A estadia foi de 4 noites

Hotel muito aconchegante, bem localizado, ótimo café da manhã e o melhor, todos os funcionários educados e preocupados com o nosso bem estar.

Hotel muito aconchegante, bem localizado, ótimo café da manhã e o melhor, todos os funcionários educados e preocupados com o nosso bem estar.

10

Gabriela

30 de ago. de 2026

·

A estadia foi de 1 noite

Excelente experiencia, excepto que nuestra habitación quedaba cerca del salón de eventos y pudimos dormir hasta las 2 am cuando terminó la fiesta

Excelente experiencia, excepto que nuestra habitación quedaba cerca del salón de eventos y pudimos dormir hasta las 2 am cuando terminó la fiesta

10

Christel

22 de ago. de 2026

·

A estadia foi de 4 noites

Wonderful staff… Masiel was so helpful and caring !!!

Wonderful staff… Masiel was so helpful and caring !!!

10

oscar j

17 de jul. de 2026

·

A estadia foi de 2 noites

Buen hotel...limpio.. Sin embargo el hotel no tenía agua caliente y después se quedó sin agua todo el dia

Buen hotel...limpio.. Sin embargo el hotel no tenía agua caliente y después se quedó sin agua todo el dia

2

Gustavo

14 de jul. de 2026

·

A estadia foi de 1 noite

La experiencia no fue buena, no tenían agua caliente y el baño estaba en deplorables condiciones

La experiencia no fue buena, no tenían agua caliente y el baño estaba en deplorables condiciones

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
Aceitam-se estadias prolongadas
O alojamento dispõe do seguinte elemento de segurança: extintor.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
Recomenda-se a utilização de automóvel para aceder ao alojamento.
Os quartos dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 1).
O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: de 17 USD a 20 USD por adulto e de 17 USD a 20 USD por criança (valores aproximados)
Serviço de transporte (aeroporto): 16 USD por pessoa
Tarifa de transporte (aeroporto) por criança: 16 USD (entre os 1 e os 18 anos)
Estadia de animais de estimação: 50 USD por animal, por noite
Os animais de serviço estão isentos de taxas
Cama desdobrável: 20 USD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.