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Hilton Guatemala City

US$ 186

/ noite

Média para novembro

Hilton Guatemala City - Image 1

Hilton Guatemala City - Quarto

Hilton Guatemala City - Quarto

Hilton Guatemala City - Vista do quarto

Hilton Guatemala City - Recepção

Preços para Hilton Guatemala City

Selecione datas para ver preços e disponibilidade

US$ 186

/ noite

Média para novembro

Média de preços por mês

Em Hilton Guatemala City, a diária custa em média US$ 123 no mês mais barato (abril) e US$ 186 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio da diária em Hilton Guatemala City por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 127
fevereiro	US$ 174
março	US$ 151
abril	US$ 123
maio	US$ 136
junho	US$ 126
julho	US$ 147
agosto	US$ 139
setembro	US$ 148
outubro	US$ 164
novembro	US$ 186
dezembro	US$ 136

Mais caro: novembro (aprox. US$ 186)

Mais barato: abril (aprox. US$ 123)

Sobre esta propriedade

Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina externa, uma banheira de hidromassagem e uma academia. este hotel em estilo colonial também oferece comodidades como Wi-Fi de cortesia, serviços de casamento e assis...

Comodidades

Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina externa, uma banheira de hidromassagem e uma academia. este hotel em estilo colonial também oferece comodidades como Wi-Fi de cortesia, serviços de casamento e assistência com excursões/ingressos. Os hóspedes podem pegar o traslado local (sobretaxa) para as atrações da área.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 4620 metros quadrados, contendo espaço para conferência e 12 salas de reunião, e é o local ideal para quem está planejando eventos em Santa Catarina Pinula. Mediante uma sobretaxa, há serviço de traslado do aeroporto para o hotel (disponível 24 horas) e estacionamento grátis sem manobrista no local.

Jantar

Experimente as deliciosas opções de almoço, jantar ou brunch aos fins de semana no Restaurante Las Ventanas, o restaurante deste hotel. Outra opção é se hospedar no local e aproveitar o serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h e 10h30, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 130 quartos com ar-condicionado, máquinas de café expresso e smart TVs. Sua cama Select Comfort apresenta edredons de pluma e roupas de cama de algodão egípcio. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo.

Localização

Perto do aeroporto em Santa Catarina Pinula, Hilton Guatemala City fica a apenas 10 minutos de carro de Paseo Cayala e de Embaixada dos Estados Unidos na Guatemala. Este hotel de luxo fica a 9 km de Zoológico La Aurora e a 3,1 km de Centro Comercial Pradera.

Lugares próximos

Centro Comercial Pradera(2 milhas)
Zona Pradera(2.1 milhas)
Embaixada de Israel na Guatemala(3.1 milhas)
Universidad del Valle de Guatemala(3.2 milhas)
Cinépolis Oakland Mall(3.4 milhas)
Embaixada do Canadá(3.4 milhas)
Gran Centro Los Próceres(3.5 milhas)
Plaza Fontabella Shopping Center(3.7 milhas)
Europlaza(3.7 milhas)
Universidade Francisco Marroquin(4 milhas)
El Obelisco(4 milhas)
Sixtino II(4.1 milhas)
Embaixada do Líbano(4.1 milhas)
Shopping Avia(4.1 milhas)
The Village Shopping Center(4.1 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional La Aurora (GUA)(6.2 milhas)

Transporte de e para o aeroporto
Serviço de lavanderia
Elevador
Centro de negócios
Funcionários multilíngues
Cofre

Localização

Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala

Centro Comercial Pradera (2 milhas)

Zona Pradera (2.1 milhas)

Embaixada de Israel na Guatemala (3.1 milhas)

Universidad del Valle de Guatemala (3.2 milhas)

Cinépolis Oakland Mall (3.4 milhas)

Embaixada do Canadá (3.4 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto, 1 cama King, acessível

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto luxo, 2 camas Queen, banheira de hidromassagem

Detalhes do quarto

2 Camas Queen

Acomoda 3

323 ft²

Varanda ou terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

6

Quarto luxo, 2 camas Queen, banheira de hidromassagem (Executive)

Detalhes do quarto

2 Camas Queen

Acomoda 3

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 1 cama King, vista para o jardim, no canto

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Suíte, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto executivo, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Varanda ou terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

6

Suíte júnior, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

377 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas Queen

Acomoda 3

323 ft²

Varanda ou terraço

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Pátio

10

Quarto luxo, 1 cama King, banheira de hidromassagem

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto executivo, 1 cama King, banheira de hidromassagem

Detalhes do quarto

1 Cama King

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto executivo, 2 camas Queen

Detalhes do quarto

2 Camas Queen

Acomoda 3

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hilton Guatemala City

8.5

Muito bom

Com base em 776 avaliações verificadas

Quem se hospeda aqui?

Negócios

43%

Casal

22%

Famílias

20%

Grupos

10%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em análises sobre o Hilton Cidade da Guatemala, viajantes elogiam a arquitetura impressionante, os jardins e os espaços geralmente limpos e confortáveis, enquanto alguns notam um serviço que varia de atencioso e cordial a inconsistente na recepção e na resolução de problemas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em análises sobre o Hilton Cidade da Guatemala, viajantes elogiam a arquitetura impressionante, os jardins e os espaços geralmente limpos e confortáveis, enquanto alguns notam um serviço que varia de atencioso e cordial a inconsistente na recepção e na resolução de problemas.

Um tema recorrente é o ruído do trânsito da rodovia adjacente; quartos internos mais silenciosos ajudam. A localização parece remota e não é muito acessível a pé, com tráfego intenso, então a maioria dos hóspedes depende de Uber ou transporte particular. O feedback sobre a gastronomia é misto, desde um excelente buffet de café da manhã e bom serviço de quarto até horários limitados, ausência ocasional do buffet e falta de serviço na piscina. No geral, espere uma estadia confortável, mas planeje o transporte e solicite um quarto tranquilo.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes adoram os belos jardins e a arquitetura. Questões recorrentes incluem uma piscina fria, hidromassagem/jacuzzi com defeito, um bar pequeno ou pouco abastecido que abre tarde e serviço limitado ou inexistente ao redor da piscina.

Avaliações dos hóspedes relacionadas

10

Darnell

14 de ago. de 2024

·

Hospedou-se por 2 noites

Beautiful property.

Beautiful property.

2

Jenny

2 de jan. de 2023

·

Hospedou-se por 1 noite

A beautiful property but hotel was poorly staffed. This is not a 5 start property -Did not honor reservation arrangements. -Did not honor executive benefits. Got placed on standard room -Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible). -Son was sick, staff did not answer the phone in the middle of night when he needed help. -No room service. Order water for sick son. Had to go downstairs to get it ourselves -No good comunication between front desk and restaurant. -No hot water in the room - No heating in the room -Jacuzzi never worked. Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.

A beautiful property but hotel was poorly staffed. This is not a 5 start property -Did not honor reservation arrangements. -Did not honor executive benefits. Got placed on standard room -Got locked out of room multiple times due to door not working properly. (When traveling with kids this is horrible). -Son was sick, staff did not answer the phone in the middle of night when he needed help. -No room service. Order water for sick son. Had to go downstairs to get it ourselves -No good comunication between front desk and restaurant. -No hot water in the room - No heating in the room -Jacuzzi never worked. Luxury is not a priority. But family safety is and due to staff not answering the phone when help was needed and during stressful times, that was very scary.

8

Andres

14 de jul. de 2023

·

Hospedou-se por 2 noites

Hot tube not working, and the pool so cold

Hot tube not working, and the pool so cold

10

Darwin

4 de jan. de 2022

·

Hospedou-se por 1 noite

En general todo bien las instalaciones están muy completas y modernas las areas verdes muy bien. La habitación me gustó mucho por ser de dos ambientes con acceso al jardín. Los unicos detalles 1 las habitaciones necesitan ser fumugadas porque tienen muchos insectos que se entran del jardín viaje con mi hijo recién nacido y por ese motivo me preocupe mucho porque encontramos arañas en la cama. 2 Es necesario que en un hotel de esa categoría tenga acceso para silla de ruedas. 3 El hotel está en una area donde el frío se hace notar y para ir a la piscina es muy incómodo porque el agua no es climatizada. 4 El desayuno tiene que ser más completo. El servicio al cliente por parte de recepcion muy bueno. En especial de Erick

En general todo bien las instalaciones están muy completas y modernas las areas verdes muy bien. La habitación me gustó mucho por ser de dos ambientes con acceso al jardín. Los unicos detalles 1 las habitaciones necesitan ser fumugadas porque tienen muchos insectos que se entran del jardín viaje con mi hijo recién nacido y por ese motivo me preocupe mucho porque encontramos arañas en la cama. 2 Es necesario que en un hotel de esa categoría tenga acceso para silla de ruedas. 3 El hotel está en una area donde el frío se hace notar y para ir a la piscina es muy incómodo porque el agua no es climatizada. 4 El desayuno tiene que ser más completo. El servicio al cliente por parte de recepcion muy bueno. En especial de Erick

4

josie

1 de mai. de 2025

·

Hospedou-se por 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

10

Agustin

25 de ago. de 2025

·

EVERYTHING! The facilities and the staff were outstanding. A place to go for peace and quiet.

EVERYTHING! The facilities and the staff were outstanding. A place to go for peace and quiet.

10

henry

13 de jan. de 2022

·

Hospedou-se por 1 noite

The hotel is an oasis of beauty in a very large city. The level of comfort and luxury is above most in Guatemala City. I have been there many times and would recommend the Hilton Guatemala City to anyone needing a break from a long day in the city.

The hotel is an oasis of beauty in a very large city. The level of comfort and luxury is above most in Guatemala City. I have been there many times and would recommend the Hilton Guatemala City to anyone needing a break from a long day in the city.

10

Jill

21 de jul. de 2024

·

Hospedou-se por 1 noite

Beautiful property

Beautiful property

8

ROSEMARIE

7 de abr. de 2024

·

Hospedou-se por 1 noite

Bella propiedad, estilo colonial, acabados impresionantes, bellos jardines.

Bella propiedad, estilo colonial, acabados impresionantes, bellos jardines.

4

Olga

11 de fev. de 2024

·

Hospedou-se por 1 noite

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes acham o hotel e os quartos muito limpos ou impecáveis. Outros relatam odores (incluindo cheiro de mofo ou esgoto), insetos ocasionais e falhas como banheiros não limpos ou áreas empoeiradas, fazendo com que a limpeza pareça inconsistente.

Avaliações dos hóspedes relacionadas

10

Jessica Gallo

8 de jun. de 2025

·

Hospedou-se por 3 noites

Excellent customer service. Very clean and great location

Excellent customer service. Very clean and great location

6

Luis

30 de out. de 2023

·

Hospedou-se por 3 noites

Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.

Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.

10

Freddy

23 de out. de 2022

·

Hospedou-se por 2 noites

Hotel was exceptionally clean and everyone super friendly and attentive. Loved the location and design of the hotel!! I will be staying here again on my next trip.

Hotel was exceptionally clean and everyone super friendly and attentive. Loved the location and design of the hotel!! I will be staying here again on my next trip.

10

Manuel

27 de dez. de 2025

·

Hospedou-se por 1 noite

The staff was the highlight of the hotel. The hotel is beautiful, clean and

The staff was the highlight of the hotel. The hotel is beautiful, clean and

10

Moses

5 de set. de 2023

·

Hospedou-se por 2 noites

The property was immaculate

The property was immaculate

10

martha

31 de jan. de 2025

·

Hospedou-se por 1 noite

Nice and clean

Nice and clean

4

GUSTAVO

3 de fev. de 2023

·

Hospedou-se por 1 noite

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

4

Diego

14 de ago. de 2023

·

Hospedou-se por 1 noite

Bugs in the room

Bugs in the room

4

Luis

9 de mar. de 2024

·

Hospedou-se por 1 noite

Mal olor en el baño, olor a desague, Mucho ruido de los vehiculos que pasan por la carretera, las ventanas no son aislantes.

Mal olor en el baño, olor a desague, Mucho ruido de los vehiculos que pasan por la carretera, las ventanas no son aislantes.

4

Shardai

2 de jul. de 2025

·

Hospedou-se por 1 noite

Hotel smelled very bad

Hotel smelled very bad

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Muitos descrevem os quartos como confortáveis e, às vezes, espaçosos, com design clássico e camas excelentes. No entanto, o ruído do trânsito afeta vários quartos perto da rodovia, e alguns notam recursos do quarto datados ou limitados, como TVs antigas, sem smart TV e sem geladeira.

Avaliações dos hóspedes relacionadas

10

Paola

12 de ago. de 2024

·

Hospedou-se por 2 noites

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera

6

Erika

19 de mar. de 2024

·

Hospedou-se por 3 noites

El cuarto daba a la carretera y se escucha muchísimo ruido todo el tiempo

El cuarto daba a la carretera y se escucha muchísimo ruido todo el tiempo

10

Flora

4 de mar. de 2023

·

Hospedou-se por 1 noite

Very comfortable room, the bed and pillows were excellent. Staff is very helpful.

Very comfortable room, the bed and pillows were excellent. Staff is very helpful.

8

Richard

15 de jul. de 2022

·

Hospedou-se por 2 noites

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

10

Cheril

13 de mar. de 2022

·

Hospedou-se por 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

8

Karen

9 de jan. de 2023

·

El hotel es muy lindo, el servicio es muy bueno pero no entiendo porque el servicio de tv es muy malo, la tv viejas y sin señal

El hotel es muy lindo, el servicio es muy bueno pero no entiendo porque el servicio de tv es muy malo, la tv viejas y sin señal

10

William H

13 de set. de 2024

·

Hospedou-se por 1 noite

Very cool classic room design!

Very cool classic room design!

8

Gabriela

24 de fev. de 2024

·

Hospedou-se por 1 noite

La Televisión de la habitación es imposible de ver. Hasta tiene instrucciones para cambiar de canal. No puede ser

La Televisión de la habitación es imposible de ver. Hasta tiene instrucciones para cambiar de canal. No puede ser

4

Flora

8 de jul. de 2023

·

Hospedou-se por 1 noite

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

2

Ran

24 de jan. de 2026

·

Hospedou-se por 2 noites

The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.

The hotel is a bit misleading. Very nice architecture and decor, however, the hotel sits on a main highway and is very noisy. The staff could not accommodate us with another room with the same category as it appears that most rooms are noisy at least the ones with the better category.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Muitos hóspedes elogiam a equipe simpática e atenciosa e o serviço prestativo em todos os departamentos. No entanto, reclamações repetidas citam atendimento lento ou pouco acolhedor na recepção, comunicação deficiente, alocação inadequada de quartos e acompanhamento limitado quando surgem problemas.

Avaliações dos hóspedes relacionadas

4

T. S.

25 de mai. de 2025

·

Hospedou-se por 2 noites

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.

10

Christina

24 de abr. de 2025

·

Hospedou-se por 2 noites

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!

2

Mark

20 de jul. de 2024

·

Hospedou-se por 1 noite

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

4

Geraldo

11 de set. de 2024

·

Hospedou-se por 4 noites

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.

10

Daniel

7 de ago. de 2024

·

Hospedou-se por 1 noite

Staff was very friendly and available to assist with all of our questions and needs.

Staff was very friendly and available to assist with all of our questions and needs.

6

Karlton

14 de jun. de 2025

·

Hospedou-se por 4 noites

I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒

I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒

8

Alejandro

25 de abr. de 2022

·

Hospedou-se por 6 noites

Almost everything was perfect; however, reception was extremely slow. Personnel at the desk was not well trained.

Almost everything was perfect; however, reception was extremely slow. Personnel at the desk was not well trained.

10

JOSE

12 de ago. de 2024

·

Hospedou-se por 3 noites

Excelente servicio como siempre

Excelente servicio como siempre

10

Karlton

8 de ago. de 2024

·

Hospedou-se por 5 noites

Everyone was very friendly 😊

Everyone was very friendly 😊

10

Elisa

27 de nov. de 2023

·

Hospedou-se por 3 noites

Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.

Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado à beira de uma rodovia fora do centro, o hotel não é acessível a pé e o tráfego pode ser intenso; a maioria dos hóspedes usa Uber ou transporte particular. Alguns notam que a área parece segura, embora alguns tenham achado o acesso difícil.

Avaliações dos hóspedes relacionadas

10

Jessica Gallo

8 de jun. de 2025

·

Hospedou-se por 3 noites

Excellent customer service. Very clean and great location

Excellent customer service. Very clean and great location

6

Ingeborg

16 de fev. de 2025

·

Hospedou-se por 4 noites

Das gebuchte Zimmer nicht erhalten. Lage des Hotels schlecht. Nichts zu Fuß erreichbar.

Das gebuchte Zimmer nicht erhalten. Lage des Hotels schlecht. Nichts zu Fuß erreichbar.

2

Mark

20 de jul. de 2024

·

Hospedou-se por 1 noite

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.

8

Lisa Ann

20 de dez. de 2022

·

Hospedou-se por 19.337 noites

The Hilton in Guatemala City was safe, clean and updated. The architecture and gardwn was beautiful. There is nothing really for tourists to do or see in this area. There was a small mall and a Walmart a few minutes down the road. Use Uber. They are cheaper and easier to get. Taxis are difficult to get at this hotel.

The Hilton in Guatemala City was safe, clean and updated. The architecture and gardwn was beautiful. There is nothing really for tourists to do or see in this area. There was a small mall and a Walmart a few minutes down the road. Use Uber. They are cheaper and easier to get. Taxis are difficult to get at this hotel.

8

Richard

15 de jul. de 2022

·

Hospedou-se por 2 noites

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

There are no refrigerators in the room as when it was the Vista Real. Now that it is Hilton they have taken out the amenities we loved like free water in the room. It is a nice place but for the difficulties with the traffic and its distance to everything, it is no longer a priority on as a place to stay for myself or my family.

10

Cheril

13 de mar. de 2022

·

Hospedou-se por 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

10

Alex

12 de mai. de 2025

·

Hospedou-se por 4 noites

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.

8

Morella

15 de abr. de 2023

·

Hospedou-se por 2 noites

Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long

Nice hotel but located in an inconvenient area. There is nowhere to walk. The traffic to get from this hotel to any location is horrendous all day long

4

josie

1 de mai. de 2025

·

Hospedou-se por 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

4

Flora

8 de jul. de 2023

·

Hospedou-se por 1 noite

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

Hotel is near to a very, very busy road, rooms are not soundproof...it is impossible to have a good night of sleep with all the noice of trucks and cars. There are not restaurants or shops in walking distance.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã e o serviço do restaurante recebem elogios, e vários apreciaram o serviço de quarto. Outros relatam inconsistência: buffet não disponível em alguns dias, estabelecimentos com horário de funcionamento limitado ou tardio, falta de serviço à beira da piscina e qualidade da comida variável.

Avaliações dos hóspedes relacionadas

10

Cheril

13 de mar. de 2022

·

Hospedou-se por 3 noites

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

Wonderful staff, beautiful property. The only drawback is it can be loud because it\'s right off a highway. I initially had room 311, which was gorgeous, but I couldn\'t sleep! I requested a new room and got 416, which was MUCH better! It was over floor up and more "inside," the hotel than the odd numbered rooms that hovered above the street. The restaurant was great and again, all staff were friendly. You will need a car or Uber ride to get off and on the property unless you want to walk next to a highway. Odd city design.

10

Ericka

6 de jan. de 2025

·

Hospedou-se por 6 noites

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.

10

Hector R

26 de ago. de 2024

·

Hospedou-se por 1 noite

Excelente servicio. El desayuno y el servicio del restaurante excelente

Excelente servicio. El desayuno y el servicio del restaurante excelente

4

GUSTAVO

3 de fev. de 2023

·

Hospedou-se por 1 noite

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

Solo habia una persona en check in. El baño de la habitación no habian hecho limpieza, tuve que cambiar dos veces por limpieza. El caballero que ayudo atento. El restaurante desastroso, limitado y la comida con excepcion de risoto muy malo.

10

OSCAR

31 de jan. de 2022

·

Hospedou-se por 1 noite

Muy cómoda habitación y Room Service muy bueno!

Muy cómoda habitación y Room Service muy bueno!

4

josie

1 de mai. de 2025

·

Hospedou-se por 1 noite

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.

10

Cecilia

27 de dez. de 2024

·

Hospedou-se por 4 noites

Me encantaron las instalaciones, nuestra habitacion fue de lo mejor y seguro volveré al hotel. Lastimosamente no hubo desayuno buffet durante todos lo dias de la estadia.

Me encantaron las instalaciones, nuestra habitacion fue de lo mejor y seguro volveré al hotel. Lastimosamente no hubo desayuno buffet durante todos lo dias de la estadia.

10

Christian

1 de set. de 2025

·

Hospedou-se por 1 noite

Excellent hotel. The breakfast buffett was fantastic

Excellent hotel. The breakfast buffett was fantastic

10

Carmela

24 de mar. de 2025

·

Hospedou-se por 3 noites

No me gustó la comida

No me gustó la comida

4

Olga

11 de fev. de 2024

·

Hospedou-se por 1 noite

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Patrícia

7 de jun. de 2026

·

Hospedou-se por 4 noites

Hotel muito aconchegante, bem localizado, ótimo café da manhã e o melhor, todos os funcionários educados e preocupados com o nosso bem estar.

Hotel muito aconchegante, bem localizado, ótimo café da manhã e o melhor, todos os funcionários educados e preocupados com o nosso bem estar.

10

Gabriela

30 de ago. de 2026

·

Hospedou-se por 1 noite

Excelente experiencia, excepto que nuestra habitación quedaba cerca del salón de eventos y pudimos dormir hasta las 2 am cuando terminó la fiesta

Excelente experiencia, excepto que nuestra habitación quedaba cerca del salón de eventos y pudimos dormir hasta las 2 am cuando terminó la fiesta

10

Christel

22 de ago. de 2026

·

Hospedou-se por 4 noites

Wonderful staff… Masiel was so helpful and caring !!!

Wonderful staff… Masiel was so helpful and caring !!!

10

oscar j

17 de jul. de 2026

·

Hospedou-se por 2 noites

Buen hotel...limpio.. Sin embargo el hotel no tenía agua caliente y después se quedó sin agua todo el dia

Buen hotel...limpio.. Sin embargo el hotel no tenía agua caliente y después se quedó sin agua todo el dia

2

Gustavo

14 de jul. de 2026

·

Hospedou-se por 1 noite

La experiencia no fue buena, no tenían agua caliente y el baño estaba en deplorables condiciones

La experiencia no fue buena, no tenían agua caliente y el baño estaba en deplorables condiciones

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2 $100	3 $239	4 $236	5 $192	6	7 $207
8 $165	9 $225	10	11	12	13	14
15 $161	16 $175	17	18	19 $191	20 $174	21 $175
22 $150	23 $194	24 $184	25 $209	26 $223	27	28 $259
29 $162	30 $177

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Aceita-se aluguéis de longa duração
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
É recomendada a utilização de um carro para o transporte de/para a propriedade.
O serviço de Wi-Fi grátis no quarto é limitado a 1 dispositivo(s).
Há possibilidade de check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com buffet: entre USD 17 e USD 20 para adultos, e entre USD 17 e USD 20 para crianças
Taxa de traslado de/para o aeroporto: USD 16 por pessoa
Taxa de traslado do aeroporto por criança: USD 16 (de 1 a 18 anos)
Taxa para animais de estimação: USD 50 por animal, por diária
Animais de serviço são isentos de taxas
Taxa para cama dobrável: USD 20.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.