Name: Kenzi Basma
Address: Av Moulay Hassan, Casablanca, Casablanca-Settat, MA
Price range: 65 US$–214 US$ per night
Rating: 7.8

Opiniones de los huéspedes

En las reseñas recientes del Kenzi Basma, los viajeros elogian constantemente su ubicación céntrica y la facilidad para ir a pie a muchos lugares, así como al personal amable y servicial. Sin embargo, las opiniones sobre las habitaciones y la limpieza son variadas: algunos las encuentran cómodas e impecables, mientras que otros señalan desgaste, olores y problemas de mantenimiento.  

Muchos comentan una decoración anticuada, una conexión Wi‑Fi débil o poco fiable, algo de ruido ocasional y discrepancias entre las fotos y la realidad. Las experiencias de desayuno y comidas varían desde deliciosas y abundantes hasta un servicio mediocre o caótico, aunque algunos destacan el buen buffet y el bar/restaurante del hotel. Puede esperar una base cómoda con un servicio acogedor, pero la calidad puede variar según la habitación.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se destaca la presencia de un bar/restaurante en el hotel, con una reseña elogiándolo y otra citando un servicio lento; también hay aparcamiento disponible. No se mencionan muchas otras instalaciones.

Reseñas de huéspedes relacionadas

8

Abdessamad

12 jul 2023

·

Se alojó 1 noche

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

8

Karam Alfred Al

16 may 2024

·

Se alojó 6 noches

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

4

CHUN KUI

9 jun 2022

·

Se alojó 3 noches

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

10

Mwilwa

15 jul 2024

·

Se alojó 3 noches

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Andre T.

15 mar 2024

·

Se alojó 6 noches

I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!

8

Sergio

18 jul 2025

·

Se alojó 2 noches

I had no idea they provided room service. I had to ask on my 2nd day.

6

THOMAS

25 abr 2023

·

Se alojó 1 noche

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

8

Yi

9 ene 2024

·

Se alojó 8 noches

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 jul 2023

·

Se alojó 1 noche

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 abr 2024

·

Se alojó 2 noches

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: varios huéspedes encontraron las habitaciones o los baños sucios (con pelo, hormigas, accesorios manchados u olorosos, toallas desgastadas, alfombras sucias), mientras que otros describieron los espacios como muy limpios o impecables.

Reseñas de huéspedes relacionadas

10

Boubacar

14 ene 2026

·

Se alojó 2 noches

Clean

10

Abdul Kadir

25 may 2025

·

Se alojó 4 noches

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 sept 2025

·

Se alojó 2 noches

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

4

Pascal

1 jun 2025

·

Se alojó 1 noche

Je viens dans cet hôtel depuis plus de 20 ans. Il se dégrade de plus en plus. Literie OK climatisation aussi. Par contre la salle de bain est de plus en plus dégradée. Robinet rouillés, joint moisissure partout, bonde de lavabo rouillé...... J espère avoir la prochaine fois une chambre et une salle de bain correct. Pascal

6

gregory

5 sept 2024

·

Se alojó 1 noche

hotel bien placé en tarif mais bruyant le matin du fait de la construction du parking sur la place. propreté très moyenne: moquette sale, cheveux/poils dans salle de bain, poussière dans les meubles, savon liquide pas rechargé dans reservoir de la douche. cest dommage, car a cote de ca, tres bon accueil du personnel, serviable et aimable et tres bonne localisation centrale

2

Christie

1 mar 2024

·

Se alojó 4 noches

Hotel smoked of smoke and carpet was badly soiled.

2

Bahana

26 nov 2025

·

Se alojó 5 noches

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

10

elda

1 nov 2024

·

Se alojó 1 noche

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

2

Svitlana

14 ago 2024

·

Se alojó 7 noches

Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.

2

Guilherme

5 mar 2023

·

Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.

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Habitaciones

Las experiencias en las habitaciones varían: algunas son espaciosas, tranquilas y cómodas con buenas vistas, mientras que otras se sienten pequeñas o anticuadas. Los problemas recurrentes incluyen una conexión Wi‑Fi débil, almohadas duras y problemas de mantenimiento, como accesorios rotos o cerraduras de balcón defectuosas; las solicitudes de vistas específicas no siempre se cumplieron.

Reseñas de huéspedes relacionadas

10

maria del pilar

27 dic 2024

·

Se alojó 2 noches

Buen hotel, hermosa vista a la Mezquita!

10

Christy

31 mar 2025

·

Se alojó 1 noche

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

10

Vidya

30 nov 2025

·

Se alojó 2 noches

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 jul 2025

·

Se alojó 1 noche

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

10

elda

1 nov 2024

·

Se alojó 1 noche

il personale è molto gentile e disponibile, camera molto grande pulita e silenziosa

6

Udo

7 oct 2025

·

Se alojó 2 noches

Hatten Moscheeblick gebucht aber uns wurde ein normales Zimmer zugewiesen mit Blick auf eine

10

Anjandeep

22 feb 2025

·

Se alojó 1 noche

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

6

Nozm

5 nov 2024

·

Se alojó 3 noches

It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.

6

Nozm

5 nov 2024

·

Se alojó 1 noche

It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .

6

leigh

30 may 2025

·

Se alojó 3 noches

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por ser amable y servicial en recepción, conserjería y servicio de habitaciones, con reparaciones rápidas y gestos de buena voluntad ocasionales. Los inconvenientes incluyen un servicio lento en el restaurante, un cambio de habitación retrasado y correos electrónicos previos a la llegada sin respuesta.

Reseñas de huéspedes relacionadas

10

Musthak

15 jul 2024

·

Se alojó 3 noches

Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.

10

Varvara

13 ago 2025

·

Se alojó 4 noches

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Abdul Kadir

25 may 2025

·

Se alojó 4 noches

For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again

10

Jennifer

6 sept 2025

·

Se alojó 2 noches

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

10

Vidya

30 nov 2025

·

Se alojó 2 noches

Good place. Rooms can be better but definitely serves the purpose. Service especially the concierge Hicham was absolutely amazing and helpful!

6

ELKEBIR

16 jul 2025

·

Se alojó 1 noche

The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.

4

jiraporn

9 feb 2025

·

Se alojó 1 noche

It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.

10

yorgis

24 jun 2023

·

Se alojó 1 noche

Nice welcome, very fast check in, great room.

6

THOMAS

25 abr 2023

·

Se alojó 1 noche

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

10

Brandon

31 mar 2025

·

Se alojó 3 noches

Amazing service and beautiful hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Se describe repetidamente como céntrico, seguro y con fácil acceso a pie, cerca de la medina, el tranvía, las tiendas y los lugares de interés. Algunos mencionan obras o ruido en la calle y, en casos aislados, una zona inmediata menos atractiva o menos opciones de restauración cercanas.

Reseñas de huéspedes relacionadas

10

Mohammed

30 dic 2025

·

Se alojó 2 noches

Excelente localização

10

Varvara

13 ago 2025

·

Se alojó 4 noches

It was like always an excellent stay. I highly reccomend if you are doing tourism or you are on the business trip. Centric. Very easy to get to places worth visiting as well as the business zones. Thank you to Bouchra for always wonderful service in housekeeping. Amazing staff at the reception desk. Top top.

10

Christy

31 mar 2025

·

Se alojó 1 noche

A great location close to medina, train station and main part of city. Clean and nicely appointed room.

8

Karam Alfred Al

16 may 2024

·

Se alojó 6 noches

Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.

6

Lisa

24 mar 2025

·

Se alojó 3 noches

The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.

10

Olatomiwa

18 ago 2025

·

Se alojó 2 noches

It was a great experience in a great location.

10

Mwilwa

15 jul 2024

·

Se alojó 3 noches

The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.

10

Rupert

15 abr 2024

·

Se alojó 5 noches

Convenient and safe.

10

Anjandeep

22 feb 2025

·

Se alojó 1 noche

Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!

10

Mohamed

26 jul 2023

·

Se alojó 5 noches

En plein centre ville, proche de tout en plus c’est tranquille et sécuritaire. Je le recommande!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno y la comida son inconsistentes, oscilando entre deliciosos o buenos y mediocres con una selección limitada, mesas sucias o un servicio lento. Algunos señalan fallos en el equipo o que se agotan algunos alimentos, mientras que una reseña elogia un buffet extenso.

Reseñas de huéspedes relacionadas

8

Abdessamad

12 jul 2023

·

Se alojó 1 noche

Petit déjeuner un peut médiocre par rapport au standing de l’hôtel

10

Jennifer

6 sept 2025

·

Se alojó 2 noches

The receptionist got my last name confused with a similar one but was quick to fix the issue. The hotel porter also helped me get a special charger since they have different outlets. The only bad things that I found in my room was a weird white powder in the folder under the tv and ants that suddenly appeared after I finished taking a shower. Overall, I had a pleasant sleep and a delicious breakfast.

2

Bahana

26 nov 2025

·

Se alojó 5 noches

Disgusting room - hair all over, rusted shower, yellow water from the sink, ants everywhere, horrible smelling soap, bad breakfast etc etc - does not look like the pictures!!

4

CHUN KUI

9 jun 2022

·

Se alojó 3 noches

This is definitely NOT a 4 star hotel. Very dirty carpet, stinky toilet, basin sucks, and dirty towels. The buffet breakfast is totally chaos. Coffee machine not working, dirty coffee cup, and all the tables in a mess…. etc. Food selection is very limited. The hotel location is good.

6

THOMAS

25 abr 2023

·

Se alojó 1 noche

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.

4

Lara

22 may 2022

·

Se alojó 2 noches

Al entrar a la habitación había un nido de 20 moscas revoloteando por toda la habitación. Tuvimos que matar todas las moscas nosotros mismos. La limpieza dejaba mucho que desear. Toallas deshilachadas y viejas. En el desayuno del hotel pedimos agua y el camarero nos sirvió agua de una botella de agua mineral. En cuanto probé el agua me di cuenta de que nos habían timado. Ese agua sabía salado, no era agua mineral.

8

Yi

9 ene 2024

·

Se alojó 8 noches

Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!

8

Moulay Driss

8 jul 2023

·

Se alojó 1 noche

Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.

10

Shawn

8 abr 2024

·

Se alojó 2 noches

I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!

6

leigh

30 may 2025

·

Se alojó 3 noches

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	86 US$
febrero	72 US$
marzo	78 US$
abril	86 US$
mayo	87 US$
junio	75 US$
julio	71 US$
agosto	62 US$
septiembre	74 US$
octubre	91 US$
noviembre	92 US$
diciembre	84 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $76
18 $214	19 $69	20 $71	21	22 $69	23 $73	24 $78
25	26 $79	27 $73	28 $69	29 $73	30 $72	31 $122

DO	LU	MA	MI	JU	VI	SA
1 $67	2 $67	3 $67	4 $67	5 $71	6 $73	7
8	9 $73	10 $67	11 $72	12 $66	13 $72	14 $70
15 $66	16 $72	17 $72	18 $72	19 $72	20 $72	21 $71
22 $72	23 $72	24 $65	25 $72	26 $72	27 $69	28 $206
29 $72	30 $68

Kenzi Basma

Precios para Kenzi Basma

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Deluxe Room Twin Bed City View

Duplex Suite Mosque View

Duplex Suite City View

Superior Room Twin Bed City View

Deluxe Room Twin Bed Mosque View

Deluxe Room Mosque View

Superior Room

Superior Room City View

Deluxe Room City View

Family Duplex King Bed Mosque View

Reseñas de los huéspedes sobre Kenzi Basma

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas