Name: Penny Hedge, Whitby by Marston's Inns
Address: 3-5 Botany Way, Whitby, North Yorkshire (condado), GB
Price range: 65 US$–196 US$ per night
Rating: 8.7

Opiniones de los huéspedes

En las reseñas de Penny Hedge, Whitby by Marston's Inns, los viajeros elogian al personal amable, las habitaciones cómodas, un bar en el lugar muy práctico con desayunos de buena relación calidad-precio y aparcamiento gratuito, además de un fácil paseo de 15 a 30 minutos o un corto trayecto en autobús al centro de Whitby.

Entre los inconvenientes más comunes se incluyen la ocasional falta de personal y retrasos, la disponibilidad limitada del menú en horas punta y el café de mala calidad que se informa en el desayuno. Las habitaciones son generalmente espaciosas pero básicas, con un espacio de almacenamiento limitado, algunos accesorios anticuados, ruido ocasional entre plantas y problemas esporádicos como agua tibia o dispensadores defectuosos. El entorno está a las afueras, junto a una carretera principal y un parque comercial, por lo que las vistas son variadas y se escucha algo de ruido de la carretera. En general, se espera una base sencilla y de buena relación calidad-precio para visitar Whitby.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Bar/restaurante en el lugar muy práctico y amplio aparcamiento gratuito; las habitaciones se encuentran en un anexo separado con acceso seguro mediante tarjeta. No hay ascensor y algunos huéspedes señalaron agua caliente tibia o problemas de ventilación en el baño.

Reseñas de huéspedes relacionadas

6

DG

12 nov 2024

·

Se alojó 1 noche

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

10

Neal

26 sept 2025

·

Se alojó 2 noches

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

8

Angela

1 may 2025

·

Se alojó 1 noche

Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.

10

Wendy

3 nov 2023

·

Se alojó 2 noches

No extractor in the bathroom so stayed very damp after a shower

10

Ian

15 sept 2025

·

Se alojó 1 noche

I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.

4

john

10 oct 2023

·

Se alojó 2 noches

no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.

8

Jane

16 jul 2025

·

Se alojó 1 noche

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.

10

Ian

28 abr 2025

·

Se alojó 1 noche

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

10

Tom

3 ago 2024

·

Se alojó 2 noches

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

10

Helen

18 jun 2023

·

Se alojó 1 noche

The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.

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Limpieza

Las habitaciones se describen a menudo como limpias y ordenadas. Sin embargo, algunos huéspedes informaron sobre la falta de servicio de limpieza o un servicio limitado y lagunas en el detalle (pelo de mascotas, olores persistentes, pasta de dientes/polvo), así como baños de restaurante desgastados o sucios.

Reseñas de huéspedes relacionadas

4

Gillian

29 jun 2025

·

Se alojó 1 noche

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

6

Lisa

13 jul 2025

·

Se alojó 1 noche

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look

4

ATINDRA

23 jul 2025

·

Se alojó 2 noches

Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..

10

David

7 nov 2025

·

Se alojó 1 noche

Great welcome on arrival, clean and tidy property.

8

Gillian

21 ene 2025

·

Se alojó 2 noches

Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.

4

Simon

3 jun 2025

·

Se alojó 1 noche

Unable to be serviced for food due to short staffing. Room was unclean engrained odours.

6

Daniela

20 mar 2025

·

Se alojó 1 noche

The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.

8

Andy

17 sept 2025

·

Se alojó 1 noche

Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.

8

Lisa

25 oct 2025

·

Se alojó 1 noche

Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.

8

Judi

2 sept 2025

·

Se alojó 1 noche

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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Habitaciones

Las habitaciones son generalmente espaciosas y básicas, con muchos que encuentran las camas cómodas y algunos que aprecian el aire acondicionado eficaz. Las molestias recurrentes incluyen un espacio de almacenamiento limitado o televisores pequeños, ruido ocasional de otros huéspedes o de la carretera, decoración anticuada y colchones demasiado blandos para algunos.

Reseñas de huéspedes relacionadas

8

Gary

17 jun 2025

·

Se alojó 2 noches

room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.

8

Lindy

27 sept 2024

·

Se alojó 2 noches

Being near to a busy road could hear road noise early on in the morning

8

Thomas

10 nov 2024

·

Se alojó 2 noches

Everything was really good apart from the uncomfortable bed and pillows

8

Matthew

1 sept 2024

·

Se alojó 2 noches

The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!

10

Tom

3 ago 2024

·

Se alojó 2 noches

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

8

Joyce

6 ene 2025

·

Se alojó 1 noche

Quiet, simply furnished rooms.

8

Julian

5 oct 2023

·

Se alojó 3 noches

I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink

6

Kate

25 jun 2025

·

Se alojó 3 noches

The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.

10

Robert

15 feb 2025

·

Se alojó 1 noche

Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out

10

Rodney

27 jun 2024

·

Se alojó 3 noches

Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable y servicial. Las quejas ocasionales señalan la falta de personal, el registro lento o confuso y problemas aislados de servicio o facturación.

Reseñas de huéspedes relacionadas

6

DG

12 nov 2024

·

Se alojó 1 noche

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

8

Norma

15 mar 2025

·

Se alojó 3 noches

Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning

4

K

24 ago 2025

·

Se alojó 1 noche

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.

6

Zoe

4 nov 2024

·

Se alojó 3 noches

Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.

8

Maryellen

20 sept 2025

·

Se alojó 2 noches

Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.

6

kathryn

29 jun 2025

·

Se alojó 1 noche

We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.

8

Paul

15 sept 2024

·

Se alojó 2 noches

After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .

10

Charles

4 jul 2025

·

Se alojó 4 noches

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.

10

Denise

8 sept 2024

·

Se alojó 2 noches

Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.

8

Elaine

23 sept 2024

·

Se alojó 1 noche

The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,

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Ubicación

Situado a las afueras, a unos 15-30 minutos a pie cuesta abajo de Whitby (taxis y autobuses cerca), con amplio aparcamiento gratuito. Algunos mencionan el ruido de la carretera y las vistas al parque comercial, pero muchos lo encuentran una base conveniente para la zona.

Reseñas de huéspedes relacionadas

10

Neal

26 sept 2025

·

Se alojó 2 noches

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

10

Sarah

23 may 2023

·

Se alojó 1 noche

Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend

8

PAULINE

28 feb 2025

·

Se alojó 2 noches

Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.

10

Linda

19 nov 2024

·

Se alojó 2 noches

Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.

8

A

18 ago 2023

·

Se alojó 1 noche

Expensive for what it is but decent size rooms and close to Whitby.

10

Martin

15 may 2024

·

Se alojó 2 noches

Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.

10

Andrew

9 ago 2025

·

Se alojó 1 noche

Ideal location from Whitby town about 20 min walk

10

Lee

20 may 2024

·

Se alojó 3 noches

Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.

10

Ian

28 abr 2025

·

Se alojó 1 noche

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

8

Paul

29 oct 2025

·

Se alojó 3 noches

Very convenient for our short break in Whitby.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El bar en el lugar es muy práctico, y muchos elogian los desayunos sabrosos y de buena relación calidad-precio, así como las comidas generalmente decentes. Sin embargo, las reseñas también mencionan la escasez de existencias, la falta de personal y el servicio lento en horas punta, así como una calidad inconsistente del café.

Reseñas de huéspedes relacionadas

8

David

21 sept 2025

·

Se alojó 2 noches

Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..

4

Gillian

29 jun 2025

·

Se alojó 1 noche

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

8

Geoff

30 sept 2024

·

Se alojó 3 noches

There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.

6

David

9 jun 2025

·

Se alojó 1 noche

Poor breakfast ,no coffee , no yogurt

8

Paul

18 feb 2025

·

Se alojó 2 noches

The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.

8

Hilary

10 ago 2024

·

Se alojó 2 noches

Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.

4

William

10 sept 2024

·

Se alojó 1 noche

Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!

10

Colin

8 mar 2024

·

Se alojó 2 noches

God friendly staff. Good food

10

martin

23 feb 2025

·

Se alojó 3 noches

Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking

8

Judi

2 sept 2025

·

Se alojó 1 noche

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	72 US$
febrero	85 US$
marzo	90 US$
abril	120 US$
mayo	128 US$
junio	127 US$
julio	130 US$
agosto	136 US$
septiembre	124 US$
octubre	116 US$
noviembre	95 US$
diciembre	91 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $111	21 $157	22 $103	23 $158	24 $157
25 $107	26 $158	27 $160	28 $137	29 $127	30	31

DO	LU	MA	MI	JU	VI	SA
1 $122	2 $75	3 $72	4 $79	5 $69	6 $118	7 $139
8 $70	9 $84	10 $85	11 $85	12 $83	13 $118	14 $196
15 $70	16 $82	17 $79	18 $93	19 $80	20 $127	21 $149
22 $66	23 $72	24 $72	25 $75	26 $70	27 $109	28 $146
29 $65	30 $70

Penny Hedge, Whitby by Marston's Inns

Precios para Penny Hedge, Whitby by Marston's Inns

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación doble, accesible para personas con discapacidad

Habitación familiar

Habitación con 1 cama doble o 2 individuales, accesible para personas con discapacidad

Habitación con 1 cama doble o 2 individuales

Habitación doble

Reseñas de los huéspedes sobre Penny Hedge, Whitby by Marston's Inns

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas