Name: Penny Hedge, Whitby by Marston's Inns
Address: 3-5 Botany Way, Whitby, North Yorkshire (condado), GB
Price range: US$ 65–US$ 193 per night
Rating: 8.7

O que pensam os hóspedes

Em análises do Penny Hedge, Whitby by Marston's Inns, viajantes elogiam a simpatia da equipe, os quartos confortáveis, um pub conveniente no local com cafés da manhã de bom custo-benefício e estacionamento gratuito, além de uma caminhada fácil de 15 a 30 minutos ou um curto trajeto de ônibus até Whitby.

As desvantagens comuns incluem falta ocasional de funcionários e atrasos, disponibilidade limitada do cardápio em horários de pico e café ruim relatado no café da manhã. Os quartos são geralmente espaçosos, mas básicos, com espaço de armazenamento limitado, alguns acessórios antigos, ruído ocasional entre os andares e problemas esporádicos, como água morna ou dispensadores com defeito. A localização fica nos arredores, perto de uma estrada principal e de um parque de comércio, portanto, as vistas são variadas e algum ruído da estrada pode ocorrer. No geral, espere uma base simples e com bom custo-benefício para visitar Whitby.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Pub/restaurante conveniente no local e amplo estacionamento gratuito; os quartos ficam em um anexo separado com acesso seguro por cartão-chave. Não há elevador e alguns hóspedes notaram água quente morna ou problemas de ventilação no banheiro.

Avaliações dos hóspedes relacionadas

6

DG

12 de nov. de 2024

·

A estadia foi de 1 noite

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

10

Neal

26 de set. de 2025

·

A estadia foi de 2 noites

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

8

Angela

1 de mai. de 2025

·

A estadia foi de 1 noite

Good clean rooms on the stamp of premier inn/travelodge. Rooms in a building next to the pub. The pub itself was very nice inside. Next to a main road so some road noise. Breakfast was average.

10

Wendy

3 de nov. de 2023

·

A estadia foi de 2 noites

No extractor in the bathroom so stayed very damp after a shower

10

Ian

15 de set. de 2025

·

A estadia foi de 1 noite

I find the accommodation ideal for our needs. The rooms are in a separate building to the pub/restaurant so noise is minimal and facilities convenient. We've stayed here several times now and I'll keep coming back.

4

john

10 de out. de 2023

·

A estadia foi de 2 noites

no hot water from shower, no non-slip bath mat, extractor fan not working. lorry being loaded outside our bedroom window at 7 am. food in restaurant distinctly average and over priced.

8

Jane

16 de jul. de 2025

·

A estadia foi de 1 noite

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.

10

Ian

28 de abr. de 2025

·

A estadia foi de 1 noite

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

10

Tom

3 de ago. de 2024

·

A estadia foi de 2 noites

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

10

Helen

18 de jun. de 2023

·

A estadia foi de 1 noite

The room was clean and comfortable and very quiet even though the hotel was full. All the staff were very pleasant and helpful. Good security on the hotel block with 2 doors operated by key card. Just a little too far out of the centre to walk but a great base for Whitby and the surrounding area.

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Limpeza

Os quartos são frequentemente descritos como limpos e arrumados. No entanto, alguns hóspedes relataram limpeza negligenciada ou limitada e falhas nos detalhes (pelos de animais de estimação, odores persistentes, pasta de dente/poeira), além de banheiros de restaurante desgastados ou sujos.

Avaliações dos hóspedes relacionadas

4

Gillian

29 de jun. de 2025

·

A estadia foi de 1 noite

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

6

Lisa

13 de jul. de 2025

·

A estadia foi de 1 noite

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look

4

ATINDRA

23 de jul. de 2025

·

A estadia foi de 2 noites

Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..

10

David

7 de nov. de 2025

·

A estadia foi de 1 noite

Great welcome on arrival, clean and tidy property.

8

Gillian

21 de jan. de 2025

·

A estadia foi de 2 noites

Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.

4

Simon

3 de jun. de 2025

·

A estadia foi de 1 noite

Unable to be serviced for food due to short staffing. Room was unclean engrained odours.

6

Daniela

20 de mar. de 2025

·

A estadia foi de 1 noite

The breakfast was good. The room could do more vacuum it smell of dogs and we didn’t have any my allergies were to the roof.

8

Andy

17 de set. de 2025

·

A estadia foi de 1 noite

Friendly and very helpful staff. Comfortable room. Nice breakfast, we were glad to see some vegan on the menu. Plenty of parking and not too far into Whitby.

8

Lisa

25 de out. de 2025

·

A estadia foi de 1 noite

Last minute decision to stay here and we weren’t disappointed. Friendly staff. Easy check in. Clean and comfortable room. Great breakfast. Roughly a half hour stroll (with kids) into town. Would definitely stay at Penny Hedge in the future.

8

Judi

2 de set. de 2025

·

A estadia foi de 1 noite

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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Quartos

Os quartos são geralmente espaçosos e básicos, com muitos achando as camas confortáveis e alguns apreciando o ar condicionado eficiente. As reclamações recorrentes incluem espaço de armazenamento limitado ou TVs pequenas, ruído ocasional de outros hóspedes ou da estrada, decoração desatualizada e colchões muito macios para alguns.

Avaliações dos hóspedes relacionadas

8

Gary

17 de jun. de 2025

·

A estadia foi de 2 noites

room was clean and spacious and comfortable, could do with a set of draws. probably could do with a bit of maintenance. food good and staff friendly.

8

Lindy

27 de set. de 2024

·

A estadia foi de 2 noites

Being near to a busy road could hear road noise early on in the morning

8

Thomas

10 de nov. de 2024

·

A estadia foi de 2 noites

Everything was really good apart from the uncomfortable bed and pillows

8

Matthew

1 de set. de 2024

·

A estadia foi de 2 noites

The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!

10

Tom

3 de ago. de 2024

·

A estadia foi de 2 noites

Convenient place to stay. Lovely pub next door with a children’s play area and the food was good. There’s a big sainsburys two minutes walk away with a bus stop to get into Whitby centre. Maybe the only thing that is missing in the room is that there is no fridge. Otherwise, great!

8

Joyce

6 de jan. de 2025

·

A estadia foi de 1 noite

Quiet, simply furnished rooms.

8

Julian

5 de out. de 2023

·

A estadia foi de 3 noites

I was happy I chose this hotel. Very similar to a Premier Inn in layout and decor. I had a comfortable stay with no adverse noise in my room despite workmen nearby with what sounded like pneumatic drills when outside. Good sound proofing! Two minor criticisms, would be that the television was a little on the small side, and the toilet was a touch too close to the sink

6

Kate

25 de jun. de 2025

·

A estadia foi de 3 noites

The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.

10

Robert

15 de fev. de 2025

·

A estadia foi de 1 noite

Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out

10

Rodney

27 de jun. de 2024

·

A estadia foi de 3 noites

Air conditioning excellent - provided cool relief from the heatwave and a comfortable nights sleep. No stand or similar for suitcase. Just about enough hangers for one but not for a couple

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Serviço

A equipe é amplamente descrita como simpática e prestativa. Reclamações ocasionais mencionam falta de funcionários, check-in lento ou confuso e problemas isolados de atendimento ou cobrança.

Avaliações dos hóspedes relacionadas

6

DG

12 de nov. de 2024

·

A estadia foi de 1 noite

Abrupt reception on arrival, but other staff were friendly. No EV charging. No hot water for the bath. Breakfast was average but morning staff were friendly.

8

Norma

15 de mar. de 2025

·

A estadia foi de 3 noites

Warm and friendly atmosphere nothing to much trouble for the staff will differently be returning

4

K

24 de ago. de 2025

·

A estadia foi de 1 noite

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.

6

Zoe

4 de nov. de 2024

·

A estadia foi de 3 noites

Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.

8

Maryellen

20 de set. de 2025

·

A estadia foi de 2 noites

Good location to Sneaton Castle (5mins by car/taxi) pub was next door for evening meal & breakfast, Sainsbury’s and shops less than 5min walk. Check-in was easy although we were pay on the day the venue took the money 24hrs before. Staff were friendly at checkin to hotel and restaurant staff too, the bar not so much that we complained. At the end of the night paying the bill we selecting no tip but the machine is broken so ended up tipping £16 for bad service, they wouldn’t refund so I need to contact head office! Annoying! So warning to others.. Room was spacious but dated, soap dispenser was broken and the one in shower hanging on by a screw. Room was clean with towels, double bed was comfortable but the single sofa bed, our little boy can sleep anywhere thankfully but I felt crippled from lying on it for 10mins.

6

kathryn

29 de jun. de 2025

·

A estadia foi de 1 noite

We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.

8

Paul

15 de set. de 2024

·

A estadia foi de 2 noites

After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .

10

Charles

4 de jul. de 2025

·

A estadia foi de 4 noites

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.

10

Denise

8 de set. de 2024

·

A estadia foi de 2 noites

Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.

8

Elaine

23 de set. de 2024

·

A estadia foi de 1 noite

The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,

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Localização

Localizado nos arredores, a cerca de 15 a 30 minutos a pé até Whitby (táxis e ônibus próximos), com amplo estacionamento gratuito. Alguns mencionam ruído da estrada e vistas para o parque de comércio, mas muitos acham um bom ponto de partida para a área.

Avaliações dos hóspedes relacionadas

10

Neal

26 de set. de 2025

·

A estadia foi de 2 noites

Great location for Whitby sites about 30 mins stroll into town. Free car parking a plus

10

Sarah

23 de mai. de 2023

·

A estadia foi de 1 noite

Lovely place to stay . Staff friendly and helpful. Breakfast was good. Would recommend

8

PAULINE

28 de fev. de 2025

·

A estadia foi de 2 noites

Good situation easy walk down to town & good public transport. Cooked breakfast is overpriced for what is provided. Staff friendly and helpful.

10

Linda

19 de nov. de 2024

·

A estadia foi de 2 noites

Penny Hedge is on the outskirts of Whitby. There is plenty of parking. Nearby is a small shopping complex. The rooms are large, clean and well equipped. The pub provides a good range of tasty, good value meals, served by friendly staff.

8

A

18 de ago. de 2023

·

A estadia foi de 1 noite

Expensive for what it is but decent size rooms and close to Whitby.

10

Martin

15 de mai. de 2024

·

A estadia foi de 2 noites

Very smart and clean. Staff were helpful and friendly. parking was great. It's a bit of a walk into Whitby mostly because (like the whole area) it is a bit hilly. It is walkable though or just a short car / taxi / bus ride. I would happilly recommend. Parking is okay in Whitby but will cost up to £10 for the day.

10

Andrew

9 de ago. de 2025

·

A estadia foi de 1 noite

Ideal location from Whitby town about 20 min walk

10

Lee

20 de mai. de 2024

·

A estadia foi de 3 noites

Great location as it was close to everything we wanted for our walking weekend. Comfortable accommodation, clean and tidy with daily house keeping if required. Staff at Penny Hedge are all really friendly and the service was fantastic. Good choice of food for breakfast; and enjoyed three evening meals during our stay.

10

Ian

28 de abr. de 2025

·

A estadia foi de 1 noite

Convenient for our trip. 20 minute walk to the centre of Whitby. Accommodation spacious clean and away from pub area (Annex) so nice and quiet. Next to main road so some traffic noise but perfectly acceptable.

8

Paul

29 de out. de 2025

·

A estadia foi de 3 noites

Very convenient for our short break in Whitby.

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Restaurante

O pub no local é conveniente, com muitos elogiando os cafés da manhã saborosos e de bom custo-benefício e as refeições geralmente decentes. No entanto, as avaliações também citam falta de estoque, falta de funcionários e atendimento lento em horários de pico, e qualidade inconsistente do café.

Avaliações dos hóspedes relacionadas

8

David

21 de set. de 2025

·

A estadia foi de 2 noites

Parking is plentiful and free, check-in is simple and efficient. Room size is adequate and bed was comfortable and all clean. Bathroom sink in room 23 conflicts with toilet space. Breakfast is good value but please include machine dispensed coffee as at the Spread Eagle, as the percolated coffee is not good. All staff were pleasant and helpful..

4

Gillian

29 de jun. de 2025

·

A estadia foi de 1 noite

The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.

8

Geoff

30 de set. de 2024

·

A estadia foi de 3 noites

There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.

6

David

9 de jun. de 2025

·

A estadia foi de 1 noite

Poor breakfast ,no coffee , no yogurt

8

Paul

18 de fev. de 2025

·

A estadia foi de 2 noites

The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.

8

Hilary

10 de ago. de 2024

·

A estadia foi de 2 noites

Room OK, helpful staff but not enough of them. Restaurant understaffed, grubby tables, limited food options, unavailable wines on list (OK if your palate runs to "Red or White"). Good for an overnight stop but I\'d suggest eating elsewhere if the place is busy. Breakfast next day was oddly the highlight, actually nice choices and well cooked and presented.

4

William

10 de set. de 2024

·

A estadia foi de 1 noite

Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!

10

Colin

8 de mar. de 2024

·

A estadia foi de 2 noites

God friendly staff. Good food

10

martin

23 de fev. de 2025

·

A estadia foi de 3 noites

Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking

8

Judi

2 de set. de 2025

·

A estadia foi de 1 noite

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.

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Mês	Preço médio
janeiro	US$ 72
fevereiro	US$ 85
março	US$ 90
abril	US$ 120
maio	US$ 128
junho	US$ 127
julho	US$ 130
agosto	US$ 136
setembro	US$ 124
outubro	US$ 116
novembro	US$ 95
dezembro	US$ 91

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $147	21 $126	22 $106	23 $162	24 $161
25 $106	26 $157	27 $157	28 $137	29 $143	30	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $123	2 $77	3 $90	4 $76	5 $69	6 $118	7 $137
8 $67	9 $81	10 $83	11 $85	12 $83	13 $118	14 $193
15 $70	16 $85	17 $79	18 $93	19 $79	20 $128	21 $147
22 $66	23 $72	24 $72	25 $74	26 $70	27 $109	28 $141
29 $65	30 $70

Penny Hedge, Whitby by Marston's Inns

Preços para Penny Hedge, Whitby by Marston's Inns

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Duplo, acessível

Quarto Familiar

Quarto Duplo ou Twin, acessível

Quarto Duplo ou Twin

Quarto Duplo

Avaliações dos hóspedes sobre Penny Hedge, Whitby by Marston's Inns

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas