Villas At Hawks Cay Resort
From
US$ 353
/ noite
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From
US$ 353
/ noite
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 3 piscinas externas ou aproveite para curtir a praia particular. Este resort oferece comodidades com...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 3 piscinas externas ou aproveite para curtir a praia particular. Este resort oferece comodidades como Wi-Fi de cortesia, serviços de concierge e sala de jogos.
Comodidades
As comodidades presentes incluem um business center, serviço de limusine/carro disponível e check-out expresso. Estacionamento limitado está disponível no local.
Jantar
Saboreie pratos da frutos do mar no Angler & Ale, um dos 5 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um dos 2 bares ao lado da piscina. Um café da manhã completo é servido durante a semana, entre 7h e 10h, e nos fins de semana, entre 7h e 11h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 201 quartos que apresentam cozinhas com geladeiras e fogão. Nos quartos, você encontra TVs LCD com canais a cabo para a sua diversão, além de Wi-Fi de cortesia para navegar na web. As comodidades incluem cofres e salas de estar separadas. Além disso, o serviço de arrumação nos quartos é fornecido mediante solicitação.
Localização
Perto do oceano e com excelente localização em Marathon, Villas At Hawks Cay Resort fica a 5 minutos de carro de Little Conch Key e de Walkers Island. Este resort na praia fica a 21,8 km de Sombrero Beach e a 3,3 km de Curry Hammock State Park.
Lugares próximos
Little Conch Key(1.8 milhas)
Walkers Island(2.1 milhas)
Curry Hammock State Park(2.1 milhas)
Keys Cable Park(2.3 milhas)
Crawl Key(4.9 milhas)
Long Key State Park(5.5 milhas)
Marathon Visitor Center(8.4 milhas)
San Pablo Catholic Church(8.5 milhas)
Captain Hooks Marina and Dive Center(8.8 milhas)
Coco Plum Beach(9 milhas)
Sunset Park Beach(9.3 milhas)
Marathon Air Museum(9.7 milhas)
Fiesta Key(9.7 milhas)
Crane Point Museum and Nature Center(11.6 milhas)
Boot Key Harbor(12.3 milhas)
O aeroporto mais próximo fica a Aeroporto de Florida Keys Marathon (MTH)(10.1 milhas)
Localização
61 Hawks Cay Boulevard, Villas, Duck Key, Flórida, Estados Unidos
Little Conch Key (1.8 milhas)
Walkers Island (2.1 milhas)
Curry Hammock State Park (2.1 milhas)
Keys Cable Park (2.3 milhas)
Crawl Key (4.9 milhas)
Long Key State Park (5.5 milhas)
Opções de quarto
8
4 Bedroom Home with Pool
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
e 2 Camas De Solteiro
Acomoda 8
1640 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Piscina de mergulhoCerca ao redor do quintal
7
Two Bedroom Single Level Villa - Queen/Twins
Detalhes do quarto
1 Cama De Casal Grande
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 6
780 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
3 Bedroom Premium Home with Pool
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
e 1 Sofá-Cama
1640 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Piscina de mergulhoCerca ao redor do quintal
7
Vila premium
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama De Casal Grande
, 2 Camas De Solteiro
e 1 Sofá-Cama
1300 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
2 Bedroom Villa - Two Queens
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Acomoda 6
780 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
2 Bedroom Villa - Queen/Twins
Detalhes do quarto
1 Cama De Casal Grande
e 2 Camas De Solteiro
Acomoda 4
775 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
2 Bedroom Premium Villa - Queen/Twins
Detalhes do quarto
1 Cama De Casal Grande
, 2 Camas De Solteiro
e 1 Sofá-Cama
Acomoda 6
780 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
3 Bedroom Villa
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
e 1 Sofá-Cama
1317 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
11
1 Cama De Casal Extragrande
, 1 Cama De Casal Grande
, 2 Camas De Solteiro
e 1 Sofá-Cama
1300 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
3 Bedroom Home with Pool
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
e 1 Sofá-Cama
1640 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Piscina de mergulhoCerca ao redor do quintal
8
4 Bedroom Premium Villa
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
, 2 Camas De Solteiro
e 1 Sofá-Cama
1600 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
2 Bedroom Single Level Premium Villa - Queen/Twins
Detalhes do quarto
1 Cama De Casal Grande
e 2 Camas De Solteiro
Acomoda 4
780 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
3 Bedroom Premium Villa
Detalhes do quarto
1 Cama De Casal Extragrande
, 3× Camas De Casal Grandes
e 1 Sofá-Cama
1317 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
2 Bedroom Premium Villa - Two Queens
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 6
780 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes
8
Muito bom
Com base em 231 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Viajantes descrevem o Villas At Hawks Cay Resort como uma propriedade bonita e repleta de atividades, com várias piscinas, uma lagoa tranquila e golfinhos no local, sendo popular entre famílias. As opiniões divergem em relação à condição dos quartos, a consistência do serviço e o custo-benefício da alimentação.
Leia maisIsso foi útil?
Opinião dos hóspedes
Viajantes descrevem o Villas At Hawks Cay Resort como uma propriedade bonita e repleta de atividades, com várias piscinas, uma lagoa tranquila e golfinhos no local, sendo popular entre famílias. As opiniões divergem em relação à condição dos quartos, a consistência do serviço e o custo-benefício da alimentação.
Muitos elogiam os jardins, as comodidades para famílias e a localização conveniente nas Florida Keys. As reclamações mais comuns incluem preços altos para comida e bebida, horários de fechamento antecipados das piscinas, eventuais obras ou fechamentos de espaços, e dificuldade em encontrar lugares nas piscinas. A limpeza e a manutenção variam, com alguns espaços renovados e confortáveis e outros antigos, barulhentos ou afetados por pragas e Wi-Fi fraco. Espere uma experiência animada, focada em famílias, com comodidades excepcionais e polimento irregular.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes adoram as várias piscinas, a lagoa tranquila com caiaques e pranchas de stand-up paddle, as experiências com golfinhos no local e as muitas atividades para famílias. Questões recorrentes incluem horários de fechamento antecipados das piscinas, eventuais obras ou manutenções, multidões e falta de espreguiçadeiras e o fato de haver uma lagoa em vez de uma praia de verdade.
Avaliações dos hóspedes relacionadas
6
Joanne
2 de jan. de 2025
·
Hospedou-se por 2 noites
The carpet in the hall was very dirty and had a bad smell. The hot tub did not have working jets for the two days we were there.
The carpet in the hall was very dirty and had a bad smell. The hot tub did not have working jets for the two days we were there.
8
Nailya
14 de ago. de 2024
·
Hospedou-se por 3 noites
Great vacation, everything was good and chilling, except the adult only pool was under maintenance and we couldn’t use it for the last day, we stayed at resort, it was very disappointing. Overall 4 stars!
Great vacation, everything was good and chilling, except the adult only pool was under maintenance and we couldn’t use it for the last day, we stayed at resort, it was very disappointing. Overall 4 stars!
10
Amy
15 de jan. de 2025
·
Hospedou-se por 7 noites
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had. Prices for spa treatments, food and drinks are fairly high. Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had. Prices for spa treatments, food and drinks are fairly high. Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
8
Stacey
2 de dez. de 2024
·
Hospedou-se por 3 noites
They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30
They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30
10
Peter
22 de jan. de 2025
·
Hospedou-se por 4 noites
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
10
KRISTINA
9 de ago. de 2025
·
Hospedou-se por 2 noites
Loved the Villa. Loved the pools and resort. Loved the many activities for kids and adults.
Loved the Villa. Loved the pools and resort. Loved the many activities for kids and adults.
10
S
14 de jun. de 2024
·
Hospedou-se por 1 noite
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
2
gerald
12 de nov. de 2024
·
Hospedou-se por 3 noites
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
8
William Marcus
18 de out. de 2024
·
Hospedou-se por 1 noite
Great pool, and wonderful lagoon to swim in.
Great pool, and wonderful lagoon to swim in.
8
Marcy
21 de abr. de 2025
·
Hospedou-se por 5 noites
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: alguns descrevem quartos muito limpos e jardins bem cuidados, enquanto outros relatam mofo, pragas, carpetes manchados e áreas empoeiradas ou mal conservadas, especialmente em certas vilas.
Avaliações dos hóspedes relacionadas
6
Samantha
28 de set. de 2024
·
Hospedou-se por 2 noites
Staff was very friendly and the property overall is unique and seems luxurious. That’s all I can say to its benefit though. My room was still dirty from a previous stay. I found used toothpicks on the floor, literal dirt on the walls and two roaches joined me in my shower. The bathroom appliances were rusty and unkept. The restaurants and bars were average. Nothing magnificent in terms of quality but they certainly charge like they’re serving Michelin quality items.
Staff was very friendly and the property overall is unique and seems luxurious. That’s all I can say to its benefit though. My room was still dirty from a previous stay. I found used toothpicks on the floor, literal dirt on the walls and two roaches joined me in my shower. The bathroom appliances were rusty and unkept. The restaurants and bars were average. Nothing magnificent in terms of quality but they certainly charge like they’re serving Michelin quality items.
4
Allyson
8 de dez. de 2024
·
Hospedou-se por 3 noites
It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.
It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.
2
Orit
25 de dez. de 2023
·
Hospedou-se por 3 noites
We booked a villa at Hawk cay for Christmas. We paid premium price. When we arrived to our villa, we found out there are cockroaches in the cabinet, marks of food on the plates, and no wi fi. The phone in the room was not working, and the person who came to check just said the there will be no wi fi because the TV is too old. It was too late to leave that night, but we left first thing in the morning. I wiould highly recommend to stay away.
We booked a villa at Hawk cay for Christmas. We paid premium price. When we arrived to our villa, we found out there are cockroaches in the cabinet, marks of food on the plates, and no wi fi. The phone in the room was not working, and the person who came to check just said the there will be no wi fi because the TV is too old. It was too late to leave that night, but we left first thing in the morning. I wiould highly recommend to stay away.
4
Yedelis
1 de set. de 2025
·
Hospedou-se por 2 noites
villa needs major upgrading. there was mold everywhere, no cell signal inside the villa, and the cleanliness was just not there. I wouldn’t blame the cleaning crew, but if you decide to stay, make sure to only rent the premium villas. We stayed at 7203 and don’t plan to ever go back. Please remodel your villas.
villa needs major upgrading. there was mold everywhere, no cell signal inside the villa, and the cleanliness was just not there. I wouldn’t blame the cleaning crew, but if you decide to stay, make sure to only rent the premium villas. We stayed at 7203 and don’t plan to ever go back. Please remodel your villas.
10
Rosemarie
30 de ago. de 2024
·
Hospedou-se por 4 noites
Property was beautiful and clean.
Property was beautiful and clean.
4
Jessica
30 de mai. de 2025
·
Hospedou-se por 3 noites
Room was dirty
Room was dirty
10
Mirian
4 de jul. de 2025
·
Hospedou-se por 3 noites
It was our first stay at this hotel. The room was comfortable and an ample space. We loved that the flooring has been replaced with imitation of wood. The shower very nice and separated with a door from the toilet area. The ceiling fan needs to be clean, we noticed it was dirty. From what other family members commented some rooms do need a little loving care, specially those that still have an old rug and a tub instead of a shower. We also noticed that the hotel needs to hire a few more people. Some employees seem to be a little overworked and frustrated.
It was our first stay at this hotel. The room was comfortable and an ample space. We loved that the flooring has been replaced with imitation of wood. The shower very nice and separated with a door from the toilet area. The ceiling fan needs to be clean, we noticed it was dirty. From what other family members commented some rooms do need a little loving care, specially those that still have an old rug and a tub instead of a shower. We also noticed that the hotel needs to hire a few more people. Some employees seem to be a little overworked and frustrated.
2
sean
27 de jul. de 2025
·
Hospedou-se por 2 noites
Front desk Tomas worst people person Jimmy at front door was the best in staff for sure. 7021 upon arrival.... kitchen faucet flooding counter. Dirty including hot tub that doesn't work. WD door broken. Carpet gross. Tub gross. Window inspection decals still on windows with algae growing on outside of windows. Front desk would not charge out the villa.
Front desk Tomas worst people person Jimmy at front door was the best in staff for sure. 7021 upon arrival.... kitchen faucet flooding counter. Dirty including hot tub that doesn't work. WD door broken. Carpet gross. Tub gross. Window inspection decals still on windows with algae growing on outside of windows. Front desk would not charge out the villa.
10
Tatiana
10 de ago. de 2024
·
Hospedou-se por 2 noites
I was looking for a nice hotel to spend with my family so I asked a coworker, she recommended this place. I have to say I was very pleased. One of the first things I look for when I stay in a hotel is cleanliness. I was stunned to see how clean everything was and how nice the room looked. The pool area was stunning, with lots of room to accommodate everyone. I highly recommend this place. I will definitely make this a yearly outing with the family every year before kids go back to school.
I was looking for a nice hotel to spend with my family so I asked a coworker, she recommended this place. I have to say I was very pleased. One of the first things I look for when I stay in a hotel is cleanliness. I was stunned to see how clean everything was and how nice the room looked. The pool area was stunning, with lots of room to accommodate everyone. I highly recommend this place. I will definitely make this a yearly outing with the family every year before kids go back to school.
2
jayanthi
2 de abr. de 2024
·
Hospedou-se por 2 noites
This is our fourth trip there and every time we go the property looks older dirtier and just not worth the money it is not $1000 a room and night hotel
This is our fourth trip there and every time we go the property looks older dirtier and just not worth the money it is not $1000 a room and night hotel
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As vilas e os quartos podem ser espaçosos e confortáveis, com boas vistas, mas muitas unidades parecem desatualizadas ou desgastadas, com ruído de paredes finas ou ar condicionado, Wi-Fi instável, layouts escuros sem varandas em algumas categorias e eventuais problemas de manutenção.
Avaliações dos hóspedes relacionadas
6
Victoria
24 de jul. de 2025
·
Hospedou-se por 3 noites
We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
8
Timothy
27 de ago. de 2025
·
Hospedou-se por 10 noites
Everything you need is right there, but the sunset townhouse was a a bit old tired(doors were tough to open and furniture was stained)
Everything you need is right there, but the sunset townhouse was a a bit old tired(doors were tough to open and furniture was stained)
8
Henry
20 de jul. de 2025
·
Hospedou-se por 2 noites
Spacious unit and beautiful grounds/waterview. Room cleanliness and Details could be attended to more. Noisy at night as parties around the harbor village went on way past 10:00pm.
Spacious unit and beautiful grounds/waterview. Room cleanliness and Details could be attended to more. Noisy at night as parties around the harbor village went on way past 10:00pm.
6
Marsha
14 de jun. de 2024
·
Hospedou-se por 4 noites
Great central location if you want to travel between Islamorada, Marathon and middle Keys. The resort itself is very nice & clean but the common areas are a bit smaller than I thought. It boosts of amenities like kayaks and paddles boards (which they do have) but you only get to go around a small contained lagoon area which is pretty boring. Nice for kids, not so much for adults. The pools are nice but nothing special. We stayed in room 4208 and unfortunately discovered immediately that we could hear conversations VERY clearly in room 4210 and other noise that you wouldn't expect to hear so audibly at a $500/night resort. Getting sleep was also challenging due to the AC that sounds like a freight train. If you're a light sleeper bring ear plugs or sleep aids! We ventured out every day so the resort, for us, didnt offer a lot of amenities that made us want to stick around. We got one meal from the Tiki Bar and a couple drinks; very over priced and not that good. I recommend leaving the resort and check out places off site. Island Fish Co and Burdines were great! For the price point this just didnt hit the mark for us.
Great central location if you want to travel between Islamorada, Marathon and middle Keys. The resort itself is very nice & clean but the common areas are a bit smaller than I thought. It boosts of amenities like kayaks and paddles boards (which they do have) but you only get to go around a small contained lagoon area which is pretty boring. Nice for kids, not so much for adults. The pools are nice but nothing special. We stayed in room 4208 and unfortunately discovered immediately that we could hear conversations VERY clearly in room 4210 and other noise that you wouldn't expect to hear so audibly at a $500/night resort. Getting sleep was also challenging due to the AC that sounds like a freight train. If you're a light sleeper bring ear plugs or sleep aids! We ventured out every day so the resort, for us, didnt offer a lot of amenities that made us want to stick around. We got one meal from the Tiki Bar and a couple drinks; very over priced and not that good. I recommend leaving the resort and check out places off site. Island Fish Co and Burdines were great! For the price point this just didnt hit the mark for us.
8
Chad
4 de mar. de 2025
·
Hospedou-se por 7 noites
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
8
Stella
3 de jun. de 2024
·
Hospedou-se por 4 noites
The hotel is perfect for family. They have a lot of outdoor activities and very good restaurants. Our room and bathroom are tiny. The shower was not good, and the water was cold. We stayed next to the elevator, so there was a lot of noise.
The hotel is perfect for family. They have a lot of outdoor activities and very good restaurants. Our room and bathroom are tiny. The shower was not good, and the water was cold. We stayed next to the elevator, so there was a lot of noise.
6
Susan
21 de fev. de 2025
·
Hospedou-se por 4 noites
WiFi was slow and inconsistent. Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool. We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
WiFi was slow and inconsistent. Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool. We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
10
Amber
31 de mar. de 2025
·
Hospedou-se por 4 noites
Good overall property. Our particular unit was clean but needed updating and minor repairs
Good overall property. Our particular unit was clean but needed updating and minor repairs
6
Frank
19 de mar. de 2025
·
Hospedou-se por 3 noites
Liked the adult pool. Disliked poor noise insulation in room. Could hear toilets flushing throughout night, snoring in next room, and babies crying. Drinks were over priced. Breakfast buffet for two was $82 for average buffet without an omelette station. Dinner at their restaurant was just average.
Liked the adult pool. Disliked poor noise insulation in room. Could hear toilets flushing throughout night, snoring in next room, and babies crying. Drinks were over priced. Breakfast buffet for two was $82 for average buffet without an omelette station. Dinner at their restaurant was just average.
6
marjorie
1 de abr. de 2025
·
Hospedou-se por 3 noites
I am no stranger to traveling. I have watched lots of shows that mention this place and really highlighted the resort. I checked in very late on Saturday where I stood at the front for 10 minutes before anyone came to acknowledge me at check in. I was than given the wrong room information that consisted of staying at the marina village. We drove over there unpacked all our stuff from the car make our way up to the room and the keys didn’t work. That meant lugging everything back down reloading it to the car and driving back to the front check in. I was given the right room and back directions on how to get there. It was a terrible experience for check in to getting to my room. Once in the room I paid for beach view and had a room with pool view. No big deal I didn’t feel like being an annoying guest. We had flys coming out of shower drain the entire stay I reported it and maintenance came with a plunger. It didn’t take of the problem. The room was nice and comfortable with a nice balcony short walk to adult pool. The bed and pillow situation was completely uncomfortable I was actually ready to go home and sleep in my own bed by 3rd day. For the type of resort you think your staying at it definitely doesn’t have the customer service I was expecting. I won’t stay there again.
I am no stranger to traveling. I have watched lots of shows that mention this place and really highlighted the resort. I checked in very late on Saturday where I stood at the front for 10 minutes before anyone came to acknowledge me at check in. I was than given the wrong room information that consisted of staying at the marina village. We drove over there unpacked all our stuff from the car make our way up to the room and the keys didn’t work. That meant lugging everything back down reloading it to the car and driving back to the front check in. I was given the right room and back directions on how to get there. It was a terrible experience for check in to getting to my room. Once in the room I paid for beach view and had a room with pool view. No big deal I didn’t feel like being an annoying guest. We had flys coming out of shower drain the entire stay I reported it and maintenance came with a plunger. It didn’t take of the problem. The room was nice and comfortable with a nice balcony short walk to adult pool. The bed and pillow situation was completely uncomfortable I was actually ready to go home and sleep in my own bed by 3rd day. For the type of resort you think your staying at it definitely doesn’t have the customer service I was expecting. I won’t stay there again.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e prestativa, com alguns gerentes excepcionais e suporte por mensagens de texto. Outros experimentaram check-ins lentos, equipe de restaurantes e bares pouco responsiva ou rude e falta de acompanhamento consistente de solicitações.
Avaliações dos hóspedes relacionadas
10
Thomas
4 de jul. de 2025
·
Hospedou-se por 7 noites
Family had a great time! Staff was outstanding.
Family had a great time! Staff was outstanding.
4
WILLIAM
25 de mai. de 2025
·
Hospedou-se por 2 noites
Day was great. The service was terrible. Took forever to check in. He tried to charge me extra nowhere to get food after 9 o’clock, took an hour to get a sandwich in the morning and the sandwich was stale and hard and cost $50
Day was great. The service was terrible. Took forever to check in. He tried to charge me extra nowhere to get food after 9 o’clock, took an hour to get a sandwich in the morning and the sandwich was stale and hard and cost $50
10
Kimberly
21 de mar. de 2025
·
Hospedou-se por 1 noite
Front desk service was exceptional!! Thank you Ashley & Kim for assisting us on this last minute reservation.
Front desk service was exceptional!! Thank you Ashley & Kim for assisting us on this last minute reservation.
6
Marge
25 de jan. de 2024
·
Hospedou-se por 2 noites
The front desk attendant barely acknowledged us when we arrived. No one seemed to be informed when we asked questions. Tv did not work so had to have someone come up. The room did not have any glasses and had to ask for coffee. Soap dispenser in our shower was broken. Only person who seemed knowledgeable was Arno at the bell desk. They could not explain charges. Way over priced for what we received. I am all about customer service and it lacked greatly.
The front desk attendant barely acknowledged us when we arrived. No one seemed to be informed when we asked questions. Tv did not work so had to have someone come up. The room did not have any glasses and had to ask for coffee. Soap dispenser in our shower was broken. Only person who seemed knowledgeable was Arno at the bell desk. They could not explain charges. Way over priced for what we received. I am all about customer service and it lacked greatly.
8
Brandon Douglas
15 de mar. de 2025
·
Hospedou-se por 5 noites
Staff was friendly, property was beautiful.
Staff was friendly, property was beautiful.
4
Fernando
10 de mar. de 2025
·
Hospedou-se por 2 noites
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
10
Brett
25 de ago. de 2025
·
Hospedou-se por 5 noites
We had issues with our room but the Manager Brad more than stepped up to the plate to resolve it and made our time there memorable and special in what it a fabulous family resort in the Keys. The resort is extremely person centred and friendly for family with an abundance of things to do.
We had issues with our room but the Manager Brad more than stepped up to the plate to resolve it and made our time there memorable and special in what it a fabulous family resort in the Keys. The resort is extremely person centred and friendly for family with an abundance of things to do.
10
Terrie
20 de mar. de 2025
·
Hospedou-se por 4 noites
Adult Pool was the Best! The Dolphin interaction available was excellent! The “Help” available through texting was the BEST! I would definitely recommend this place!
Adult Pool was the Best! The Dolphin interaction available was excellent! The “Help” available through texting was the BEST! I would definitely recommend this place!
2
gerald
12 de nov. de 2024
·
Hospedou-se por 3 noites
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
10
Shannakay
24 de ago. de 2025
·
Hospedou-se por 5 noites
Great stay! Staff was friendly.
Great stay! Staff was friendly.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização central em Duck Key é ideal para explorar as Florida Keys, e muitas comodidades estão a uma curta distância a pé dentro do resort. Alguns hóspedes observam a necessidade de um carro ou transporte para jantar e participar de atividades fora do local.
Avaliações dos hóspedes relacionadas
8
Tyler
18 de mai. de 2024
·
Hospedou-se por 4 noites
Staff was very friendly and helpful. It has great views and very relaxing . drinks and food was good too. Only issues we had was trying to get Ubers from there to other islands. Would highly recommend renting a car . It’s a great resort to stay to get away from. everyday life.
Staff was very friendly and helpful. It has great views and very relaxing . drinks and food was good too. Only issues we had was trying to get Ubers from there to other islands. Would highly recommend renting a car . It’s a great resort to stay to get away from. everyday life.
10
Peter
22 de jan. de 2025
·
Hospedou-se por 4 noites
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
Property had everything we needed and was centrally located for any day trips up and down the keys. Pool staff was awesome and the area didn’t feel crowded. A highlight was being able to swim with the dolphins.
10
Manuel
27 de jul. de 2024
·
Hospedou-se por 7 noites
The resort was amazing on so many levels. Staying at the Sunset Village was quiet, peaceful, and serene. The sunsets were beautiful and overlooking the Gulf was wonderful. The main resort had anything you wanted and everything was in walking distance.
The resort was amazing on so many levels. Staying at the Sunset Village was quiet, peaceful, and serene. The sunsets were beautiful and overlooking the Gulf was wonderful. The main resort had anything you wanted and everything was in walking distance.
10
Tara
18 de ago. de 2025
·
Hospedou-se por 4 noites
Everything was easily accessible!
Everything was easily accessible!
8
Chad
4 de mar. de 2025
·
Hospedou-se por 7 noites
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
8
Emily
11 de mai. de 2025
·
Hospedou-se por 5 noites
Great stay! Very clean room, awesome pool. And duck key is a great spot to be located to explore the keys as well.
Great stay! Very clean room, awesome pool. And duck key is a great spot to be located to explore the keys as well.
8
Robert
23 de fev. de 2025
·
Hospedou-se por 6 noites
The only complaint I can have, as the hotel staff and facilities are wonderful, are the lack of food options in the evening. The on property restaurant is beautiful, but not suitable for dining every night, especially when travelling with young kids or teens. Therefore, you're forced to drive at least 15 mins to go off site to eat. There is a good place around the corner, but, again, who wants to eat there every night? The hotel, itself, the staff, grounds, pools , landscaping etc., get my thumbs up!
The only complaint I can have, as the hotel staff and facilities are wonderful, are the lack of food options in the evening. The on property restaurant is beautiful, but not suitable for dining every night, especially when travelling with young kids or teens. Therefore, you're forced to drive at least 15 mins to go off site to eat. There is a good place around the corner, but, again, who wants to eat there every night? The hotel, itself, the staff, grounds, pools , landscaping etc., get my thumbs up!
10
S
14 de jun. de 2024
·
Hospedou-se por 1 noite
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
Easy drive from highway. Beautiful resort with an adult pool and lanai rooms. Saltwater lagoon for kayaking and snorkeling. Dolphins are an added bonus! Enjoyed our stay.
8
Diane
6 de abr. de 2024
·
Hospedou-se por 2 noites
Good: dolphin connection, pools, available activities, food at tiki bar, greeters, nice shower and bathroom, concept of bracelet keys Not so great-bracelet keys quit working frequently, toilet wouldn't flush one night all night, sofa bed very uncomfortable, property too bif to get aroind on foot, golf carts not always available, parking far away, ice not working in our area.
Good: dolphin connection, pools, available activities, food at tiki bar, greeters, nice shower and bathroom, concept of bracelet keys Not so great-bracelet keys quit working frequently, toilet wouldn't flush one night all night, sofa bed very uncomfortable, property too bif to get aroind on foot, golf carts not always available, parking far away, ice not working in our area.
8
Shahed
15 de ago. de 2025
·
Hospedou-se por 3 noites
Great location
Great location
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Comida e bebidas são amplamente consideradas caras, com opções limitadas às vezes, horários de fechamento antecipados e espaços ocasionalmente em reforma; a velocidade e a qualidade do serviço variam. Angler and Ale e alguns itens à beira da piscina recebem menções positivas.
Avaliações dos hóspedes relacionadas
10
Neelabh
25 de dez. de 2024
·
Hospedou-se por 4 noites
Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.
Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.
8
VICHISLAV
21 de jul. de 2025
·
Hospedou-se por 4 noites
Hotel is great, no beach though Not too much to do in the evening Pool closes at sunset Food is overpriced
Hotel is great, no beach though Not too much to do in the evening Pool closes at sunset Food is overpriced
8
Kurt
29 de jan. de 2025
·
Hospedou-se por 6 noites
Friendly staff. Expensive food and drinks.
Friendly staff. Expensive food and drinks.
8
Christina
8 de abr. de 2025
·
Hospedou-se por 1 noite
Beautiful property, restaurants close too early for later eaters.
Beautiful property, restaurants close too early for later eaters.
8
Brenda
14 de out. de 2024
·
Hospedou-se por 2 noites
Restaurant under renovation and it was not disclose to us prior to arrival. Only one restaurant for breakfast and dinner and the tiki bar for bar bites. Bathroom smelled. Room comfortable and close to the pool and lagoon. Rained all Saturday non stop so we couldn’t enjoy facilities, asked front desk if we can check out a night earlier and book it for the next week because it made no sense to stay trapped in a hotel room all day and they decided not to allow us so we had to stay there watching tv all day in a beach resort… unheard off. Bellmans and valet attendants were amazing friendly and the anglers restaurant team too. Got a 20off coupon as Expedía VIP which I totally forgot to show to the anglers people and when got back to the hotel under a very bad wether raining I called the front desk to ask if had to go back to anglers for the credit or since it was changed to my room can get they credit and they refused. Really running under the rain not the best time to be thinking about a coupon.
Restaurant under renovation and it was not disclose to us prior to arrival. Only one restaurant for breakfast and dinner and the tiki bar for bar bites. Bathroom smelled. Room comfortable and close to the pool and lagoon. Rained all Saturday non stop so we couldn’t enjoy facilities, asked front desk if we can check out a night earlier and book it for the next week because it made no sense to stay trapped in a hotel room all day and they decided not to allow us so we had to stay there watching tv all day in a beach resort… unheard off. Bellmans and valet attendants were amazing friendly and the anglers restaurant team too. Got a 20off coupon as Expedía VIP which I totally forgot to show to the anglers people and when got back to the hotel under a very bad wether raining I called the front desk to ask if had to go back to anglers for the credit or since it was changed to my room can get they credit and they refused. Really running under the rain not the best time to be thinking about a coupon.
6
Neilsen
18 de ago. de 2025
·
Hospedou-se por 2 noites
Don’t eat at their fine dine restaurant, poor prepared food at high prices and if you do don’t ask for the seafood tower is definitely not worth the money
Don’t eat at their fine dine restaurant, poor prepared food at high prices and if you do don’t ask for the seafood tower is definitely not worth the money
6
Stephanie
4 de dez. de 2024
·
Hospedou-se por 2 noites
The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
10
Patrick
30 de set. de 2024
·
Hospedou-se por 2 noites
Absolutely beautiful top of the line place to stay. But super expensive per night, and food and drinks were super high prices. $20plus burgers, $20plus mixed drinks, served by a crabby waitress.
Absolutely beautiful top of the line place to stay. But super expensive per night, and food and drinks were super high prices. $20plus burgers, $20plus mixed drinks, served by a crabby waitress.
6
Ian
7 de mai. de 2025
·
Hospedou-se por 5 noites
The lagoon was this properties redeeming feature. Service for food and drinks as 3/5, however value was 1.5/5. Pool is significantly undersized for the property size and was very over crowded. Staff were a 4/5 with most being 5/5 and a few less pleasant interactions.
The lagoon was this properties redeeming feature. Service for food and drinks as 3/5, however value was 1.5/5. Pool is significantly undersized for the property size and was very over crowded. Staff were a 4/5 with most being 5/5 and a few less pleasant interactions.
8
Marcy
21 de abr. de 2025
·
Hospedou-se por 5 noites
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
First trip to the Keys for our family. We loved the three bedroom townhouse we stayed in with our two teenagers. There is essentially nothing else on the resort so plan accordingly. The facility was clean and as we arrived before many guests checking in for Easter weekend, it was not too full initially. By midweek it was impossible to get a chair by the pool as guests had claimed all of the chases and chairs while there were only 20 people in the pool and 8 kids in the lagoon with the vast majority of the chairs empty but not free so I stood for two hours watching my kids as there is no lifeguard. The bartenders are friendly and the drinks were good but resort prices with no outside drinks or food. We had lunch at the poolside restaurant and the fish tacos were very good but inexplicably we all got a side of tortilla chips with no salsa. Again pricing is very high. Service there was good. The breakfast at the cafe is very over priced and the service there was not good. It seems like the workers could have used some help and that might have made them happier. So for 60 dollars I got two lattes, two breakfast sandwiches and a cup of fruit. I’m not a great chef and these breakfasts were of the same quality I’d have made if I had groceries. Not worth sixty dollars. I also watched a cashier openly roll her eyes at a customer and the speed was slower than I expect on vacation in the island time. Ate at Angler and Ale and that was also good but also very expensive and slow.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
kelvin
3 de nov. de 2025
·
Hospedou-se por 3 noites
Equipe pouco solicita não atendem aos pedidos feitos na recepção.
Equipe pouco solicita não atendem aos pedidos feitos na recepção.
2
SARA
12 de ago. de 2026
·
Hospedou-se por 6 noites
The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it
The splash pad was closed. So if you have a small child don't plan on using it. We only found out after booking and dropping 2k on a room for a week. A room with no hooks at a beach resort (like pictured) so we had wet suits and towels hanging all over. We lost power on property multiple times. One time being over an hour and no generator or anything kicked on. My boyfriend ended up proposing on hawks cay property and planned with your staff to have white chocolate covered strawberries and champagne in our room after the proposal. He clarified it with staff 4 different times day of plus plenty of planning before hand. The berries and champagne never showed up. They arrived the next day, in the middle of the day while I was attempting to enjoy the completely run down spa, with the wrong chocolate and some pineapple thrown in randomly too. No one informed him they couldn't complete the white chocolate request, and they certainly didn't inform him that it was going to be $100 for a bottle of house champagne and 4 chocolate covered berries. The service at angle and ale was the worst service I've ever received. We literally had to get up and Chase our server down just to pay our bill. We really wanted to host our wedding here but that is definitely not happening. Very disappointing Hawks cay. It's time to start putting money back into the resort, you charge guests enough of it
6
Sarah
9 de ago. de 2026
·
Hospedou-se por 2 noites
I booked the family accessible room bc hotels.com listed this with a fully furnished balcony and even showed a photo of balcony. Got to the room—no balcony. Went to front desk (had to leave and come back bc line was so long) and when I finally spoke to the manager she said she didn’t have any balcony rooms avail. They were booked completely out. Bathroom was dirty in our room-black grout lines and some hair around the flood, handle for shower to turn on was very loose, no bar of soap holder, no fan in bathroom so it got very wet and walls —moisture issues. Everything else was ok-my daughter had a good time but very pricey and a ton of random service fees on my bill. Expected a bit more for $400 per night room at resort in the Keys.
I booked the family accessible room bc hotels.com listed this with a fully furnished balcony and even showed a photo of balcony. Got to the room—no balcony. Went to front desk (had to leave and come back bc line was so long) and when I finally spoke to the manager she said she didn’t have any balcony rooms avail. They were booked completely out. Bathroom was dirty in our room-black grout lines and some hair around the flood, handle for shower to turn on was very loose, no bar of soap holder, no fan in bathroom so it got very wet and walls —moisture issues. Everything else was ok-my daughter had a good time but very pricey and a ton of random service fees on my bill. Expected a bit more for $400 per night room at resort in the Keys.
10
sergio
3 de ago. de 2026
·
Hospedou-se por 2 noites
Hacen mucho ruido en los pasillos i golpes fuerte en el edificio
Hacen mucho ruido en los pasillos i golpes fuerte en el edificio
10
Natacha
26 de jul. de 2026
·
Hospedou-se por 1 noite
Really nice hotel for families.
Really nice hotel for families.
Políticas da propriedade
Check-in
Checkout
De 16:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-16: 224.21589198760987USD
- 2026-09-17: 237.50476897961425USD
- 2026-09-18: 265.74265005413815USD
- 2026-09-19: 267.3182748883667USD
- 2026-09-20: 231.99046719543458USD
- 2026-09-21: 242.6143282393799USD
- 2026-09-22: 237.07831881115723USD
- 2026-09-23: 281.2813843018799USD
- 2026-09-24: 291.8413303390503USD
- 2026-09-25: 324.01848357312014USD
- 2026-09-26: 283.4295657539062USD
- 2026-09-27: 474.5092818010254USD
- 2026-09-28: 223.92261121289062USD
- 2026-09-29: 241.02685173175047USD
- 2026-09-30: 237.24390962164307USD
- 2026-10-01: 229.9406353758545USD
- 2026-10-02: 326.0752478338623USD
- 2026-10-03: 340.8696724833984USD
- 2026-10-04: 263.091043828125USD
- 2026-10-05: 254.73374092089844USD
- 2026-10-06: 275.1726607003784USD
- 2026-10-07: 326.1651594949951USD
- 2026-10-08: 325.3188414759521USD
- 2026-10-09: 326.5877232949219USD
- 2026-10-10: 1368.3414822978516USD
- 2026-10-11: 234.82665842047118USD
- 2026-10-12: 236.2577348540039USD
- 2026-10-13: 297.58084893017576USD
- 2026-10-14: 235.85472543988035USD
- 2026-10-15: 208.0731600505371USD
- 2026-10-16: 369.7010650546875USD
- 2026-10-17: 338.3242411453857USD
- 2026-10-18: 244.3749057020874USD
- 2026-10-19: 236.2577348540039USD
- 2026-10-20: 253.83152571844482USD
- 2026-10-21: 246.22735551635742USD
- 2026-10-22: 234.95009438671875USD
- 2026-10-23: 338.3242411453857USD
- 2026-10-24: 353.6570503795166USD
- 2026-10-25: 243.65008046502686USD
- 2026-10-26: 236.2577348540039USD
- 2026-10-27: 228.81238057672118USD
- 2026-10-28: 241.56024705944824USD
- 2026-10-29: 204.5210192138672USD
- 2026-10-30: 594.817106517334USD
- 2026-10-31: 483.6623449240723USD
- 2026-11-01: 341.99482869140627USD
- 2026-11-02: 328.68041020532223USD
- 2026-11-03: 356.26900514282227USD
- 2026-11-04: 376.16899764660644USD
- 2026-11-05: 433.03815832543944USD
- 2026-11-06: 791.4765974040528USD
- 2026-11-07: 492.1872868630371USD
- 2026-11-08: 428.01914094873047USD
- 2026-11-09: 328.68041020532223USD
- 2026-11-10: 486.44999155480957USD
- 2026-11-11: 509.70549565502927USD
- 2026-11-12: 380.3756939758301USD
- 2026-11-13: 537.6686875015869USD
- 2026-11-14: 683.6159357819824USD
- 2026-11-15: 343.67090389782715USD
- 2026-11-16: 247.42918872509765USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando resort antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Taxa de café da manhã completo: USD 30 para adultos e USD 15 para crianças
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Sauna
Centro de negócios
Funcionários multilíngues
Cofre
Praia privada
Jardim
Atividades
Praia privada
Jardim
Campo de golfe (na proximidade)
Mergulho
Caiaque
Passeio de barco a motor no local
Espaço para exercício físico
Arcade/Game Room
Beach Umbrellas
Firepit
Bicycles (on site) (free)
Newspapers in Lobby (free)
Full-Service Spa
Biblioteca
Mobiliário de área externa
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Tennis Courts (on site)
Serviços
Centro de negócios
Funcionários multilíngues
Cofre
Ballroom
Área de fumantes
Check-in/check-out expresso
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Marina (on site)
Porter/Bellhop
Well-Lit Path to Entrance
Geral
Sauna
Salão de estar
Sauna a vapor
Toalhas
Área de piquenique/Mesas
Vending machines
Assistive Listening Devices Available
Beach Sun Loungers
Breakfast Available (surcharge)
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Estacionamento
Dock
Parking (Limited)
Limo or Town Car Service Available
Internet
Wi-fi grátis