The Lodge on the Loch by OYO

The Hotel is great. There are only stairs. The vieuw on the Loch is fantastic. The staff are very nice and helpfull. You can have breakfast and dinner.

Attractive property, especially the dining and lounge areas. Recently acquired and will be better as renovations take place. Wi Fi could be better although strong signal can be expected in common and dining area.

Great location, good breakfast.

The place was beautiful with gorgeous views of the Loch. There's a restaurant on the premises and free parking.

Great restaurant, lovely views, weak WiFi signal in my room.

Beautiful views of the mountains and lock from my room! Staff was super friendly and very accommodating. Plenty of free parking. Restaurant right on site. Free wifi. Close to Fort William.

Quaint place on our stop prior to heading to Orkney by car ferry! Extra nice customer service and fantastic breakfast

This hotel stay was the worst experience I’ve ever had when staying at a hotel. Arrived 1400 early to check in which was 1500. We walked into a smelly, dirty and miserable reception area which wasn’t manned and we found ourselves waiting awkwardly for staff. After the staff came we explained we were early and asked for a drink while we wait. However unlike the advert says there isn’t actually a bar or a lounge, we were taken through to the dining room to be served a beer and a bottle of cider which we had to request a bottle opener and a glass for. We were then ushered out and told we couldn’t check in for another hour. Upon check in at 1500 we were again waiting for staff to appear, we were given the keys to our room, when we opened the door to our room we were greeted by the smell of damp and could clearly see mold all down the wall above the bed and in the bathroom. We tried to find staff to report this to but again they were nowhere to be seen. We left the place as we couldn’t sit in a damp room and went for a drink and a bite to eat elsewhere. Upon returning we managed to see a member of staff so I requested a new room due to mold and damp, they tried telling me it wasn’t mold or damp rather than apologise. They were totally unhelpful. Eventually I received a new room on a corridor with a carpet that was covered in mold. The room was okay however a few things like handles and taps were broken. We left 6am the next morning.

We ordered Salmon for dinner , the potatoes were hard. The only draught beer on tap was Guinness. The lady on reception was very pleasant and helpful.

Beautiful location right across from a Loch. Large hotel building with a dine in option and bar at the facility

No one on reception when I arrived, room smelt damp, mould in the shower cubicle, shower cubicle doors didn’t shut properly, no soap in the soap dispensers, sink plug didn’t allow water to run away properly, shower tray filled with water when having a shower, bathroom door handle was laid on the floor, and toilet so close to the shower you had to ride side saddle.

Possibly the worst hotel room that I have ever stayed in. Broken window with rain coming in. The noise from the rain was so loud that I had to have the radio on all night. The wall paper is peeling off the walls and the room smells damp. There was no plug for the sink and the cold water tap was not fixed to the basin. Just horrible and depressing. The pictures used on Hotels.com are misleading. Do not stay at this hotel.

Upon arrival, several issues were immediately apparent: • The room and common areas were unclean, poorly maintained, and had a strong unpleasant smell. • Furniture and carpets were badly stained, and overall hygiene appeared neglected. • Electrical appliances in the room appeared either unchecked or last tested over five years ago, according to the tags. • The water from the taps was brown and discoloured, which raised serious hygiene concerns. The manager said it was because the water came from the mountains! • The taps were poorly fitted, causing leaks and poor water pressure. • The shower was nearly unusable, with extreme temperature swings between freezing cold and dangerously hot. • Additionally, the manager was rarely present at reception, and when available, was unable to provide any useful information about the local area, which made our stay more difficult. These conditions made for a very poor and unsafe experience — certainly not in line with the price paid or the hotel’s advertised standards. Had these issues been disclosed in advance, I would not have booked this property.

why is this place even open, driving up to it it looks terrible, old run down food truck serving food in the driveway, inside no staff, floors ceiling and walls shabby and dirty, the room was a cubby hole missmatch and the stink of damp and mould was overwhelming, it was late so slept on top of the bed, i didnt dare use the shower or taps, i told the owner in the morning i would not stay the next night and wanted a refund for the 2nd night, he said ok but of course now he says no and expedia is no help the kitchen appliances and rubbish were dumped in the parking spots, dont have the words to convey haw bad it is DONT STAY HERE WHATEVER YOU DO

No stars should be the rating. Terrible hygiene. Filthy brown water coming out of taps. Food was bad. Unsafe uncooked seafood. Stinking rotten fish. Electric sockets unsafe. TVs not working in most rooms. No action taken to rectify by staff.

The room and bathroom weren't that clean, the room smelled, there was garbage in the parking lot.

The manager and staff were excellent. Caring and kind. The Chef made very good soups and entrees. The cleanliness needs some TLC. Attention to detail The view from our room overlooking the Loch was amazing!

Room was very cold you could feel air blowing in around windows. Bathroom was so small nowhere to sit anything. Not very sound proof. Carpet needs a good cleaning. Bed was comfy and we asked for an extra pillow and they did bring us two. Very rundown building and area outside not the cleanest. Had to carry luggage up about 40steps

This property was not as described. Far from luxury rooms. Carpets were dirty, holes in bathroom walls, sink tap broken, not all lights were working in the bathroom, tv didn’t work, walls and baseboards weren’t very clean. When I asked for 2 extra pillows the manager rolled his eyes. The dinner left a lot to be desired. Could hear pipes and noises from room above. After complaining about the conditions we were moved to another room that was not much better, the chairs in the sitting area both had tattered arms. No light above sink. I wouldn’t recommend this Lodge to anyone. New owners since March so I’m not sure where the rave reviews came from. The sitting rooms downstairs off the lobby were the only parts of the lodge that looked proper.

The view was nice. There is some mold on the stone in the bathroom wall that needs cleaned up. The people were great. The food was fair compared to the other places we’re staying.

We were running late for check in. They were very understanding and kind to us. The room had a beautiful view and amazing bathroom. Just could have done with a blind in the bathroom window.

Great restaurant, lovely views, weak WiFi signal in my room.

Friendly staff. Views from our room, where stunning! Huge room, with huge bathroom, with super big bath.

Beautiful location, spacious clean rooms

Nice location, great Loch view Cold room, need more

Hotel room v ropey, although views amazing. Cheap bedding and a very old bathroom with no shower attachment! No plug chain. O/f furnishings. DownstIrs loos no soap or loo roll and mouldy floor/wall. V nice staff, but not enough of them. Other rooms looked better, so maybe we were unlucky but expensive for what we had, even though we were paying high season prices.

The condition of this property was so dated, the room we booked did not represent the photos. The bathroom was so dated, only a hand held shower. Decor was very poor and im sure we heard a mouse scurrying around in the night. Definitely not luxury rooms sadly

Room was very cold you could feel air blowing in around windows. Bathroom was so small nowhere to sit anything. Not very sound proof. Carpet needs a good cleaning. Bed was comfy and we asked for an extra pillow and they did bring us two. Very rundown building and area outside not the cleanest. Had to carry luggage up about 40steps

The view of the loch is lovely but the room was terrible. I booked this place based on a few reviews and wish I hadn’t. It was not worth the money at all. The bathroom door didn’t close all the way, we couldn’t drain the bathtub, the mattresses are OLD, you could feel springs in them and everything was dingy. Would not recommend this place at all. We did not eat there so can’t rate the quality of that.

Great views from the room onto the loch; big bathroom, but without shower curtain and without hot water

Everything was perfect! The gentleman at the front desk was fantastic and very warm.

Quaint place on our stop prior to heading to Orkney by car ferry! Extra nice customer service and fantastic breakfast

It was a terrible decision to stay in such an awful and overpriced place!!! We were a family of 5 and stayed in 3 rooms during our one night stay. Unfortunately we experienced significant issues during our visit! The flush of one of the toilets didn’t work properly!! No hot water in the bathroom!! Stinky corridor and very dirty rooms!! Out of date yogurts at the restaurant for breakfast!! The receptionist (manager?) who provided the keys at our arrival disappeared as soon as we entered the rooms!! The staff member at the hotel restaurant tried to call him when we complained about the NO flush toilet but useless!! Extremely expensive and very poor service!! Do not waste your time and money in this hotel!!!

Lovely room. Staff so helpful and friendly. Would definitely stay here again.

This hotel stay was the worst experience I’ve ever had when staying at a hotel. Arrived 1400 early to check in which was 1500. We walked into a smelly, dirty and miserable reception area which wasn’t manned and we found ourselves waiting awkwardly for staff. After the staff came we explained we were early and asked for a drink while we wait. However unlike the advert says there isn’t actually a bar or a lounge, we were taken through to the dining room to be served a beer and a bottle of cider which we had to request a bottle opener and a glass for. We were then ushered out and told we couldn’t check in for another hour. Upon check in at 1500 we were again waiting for staff to appear, we were given the keys to our room, when we opened the door to our room we were greeted by the smell of damp and could clearly see mold all down the wall above the bed and in the bathroom. We tried to find staff to report this to but again they were nowhere to be seen. We left the place as we couldn’t sit in a damp room and went for a drink and a bite to eat elsewhere. Upon returning we managed to see a member of staff so I requested a new room due to mold and damp, they tried telling me it wasn’t mold or damp rather than apologise. They were totally unhelpful. Eventually I received a new room on a corridor with a carpet that was covered in mold. The room was okay however a few things like handles and taps were broken. We left 6am the next morning.

The manager and staff were excellent. Caring and kind. The Chef made very good soups and entrees. The cleanliness needs some TLC. Attention to detail The view from our room overlooking the Loch was amazing!

Friendly staff great veiws

Me and my friend booked this hotel for 3 nights to do exploring in the area! I booked a double economy room with no loch view at a very reasonable priec. When we arrived we were checked in by a very helpful and friendly member of staff who kimdly upgraded us at no extra cost to a loch view room with 2 double beds in it! Which was also a huge room! The room was out of this world, the views were to die for, the beds were so comfortable and we had a large tv. The room was clean with tea and coffee facilities. All of the staff at the hotel are super friendly and cannot do enough to help you. There are picnic benches outside the hotel to sit and enjoy the view. The only thing we felt was lacking was a bar area to sit at. We would definitely stay here again

Very nice and helpfull staff.

Very friendly and helpful staff

Super convenient

Great location, good breakfast.

Beautiful location, spacious clean rooms

Beautiful hotel with a great view. Kind and friendly staff. Excellent restaurant. One of my favorite places to stay

Amazing view, quiet place and nice staff. Super reccomeded

Beautiful views of the mountains and lock from my room! Staff was super friendly and very accommodating. Plenty of free parking. Restaurant right on site. Free wifi. Close to Fort William.

Quaint place on our stop prior to heading to Orkney by car ferry! Extra nice customer service and fantastic breakfast

Friendly staff great veiws

Great location with great views and within striking distance of Glencoe.

Beautiful location right across from a Loch. Large hotel building with a dine in option and bar at the facility

Friendly staff, good food, very nice stay.

Nice property with beautiful view. Good food and friendly staff

Beautiful views of the mountains and lock from my room! Staff was super friendly and very accommodating. Plenty of free parking. Restaurant right on site. Free wifi. Close to Fort William.

No stars should be the rating. Terrible hygiene. Filthy brown water coming out of taps. Food was bad. Unsafe uncooked seafood. Stinking rotten fish. Electric sockets unsafe. TVs not working in most rooms. No action taken to rectify by staff.

Quaint place on our stop prior to heading to Orkney by car ferry! Extra nice customer service and fantastic breakfast

It was a terrible decision to stay in such an awful and overpriced place!!! We were a family of 5 and stayed in 3 rooms during our one night stay. Unfortunately we experienced significant issues during our visit! The flush of one of the toilets didn’t work properly!! No hot water in the bathroom!! Stinky corridor and very dirty rooms!! Out of date yogurts at the restaurant for breakfast!! The receptionist (manager?) who provided the keys at our arrival disappeared as soon as we entered the rooms!! The staff member at the hotel restaurant tried to call him when we complained about the NO flush toilet but useless!! Extremely expensive and very poor service!! Do not waste your time and money in this hotel!!!

The manager and staff were excellent. Caring and kind. The Chef made very good soups and entrees. The cleanliness needs some TLC. Attention to detail The view from our room overlooking the Loch was amazing!

We ordered Salmon for dinner , the potatoes were hard. The only draught beer on tap was Guinness. The lady on reception was very pleasant and helpful.

Dining was not that’s great

The view was nice. There is some mold on the stone in the bathroom wall that needs cleaned up. The people were great. The food was fair compared to the other places we’re staying.