波士頓富蘭克林希爾頓惠庭飯店

Clean room, cold AC. Friendly staff, outdoor fire oit and cooking area.

Hotel major issues. * 1 elevator out for 5 days * Portico could only accommodate 1 car, which was disappointing on rainy departure day as everyone leaves around the same time. *Staff, except 1, were not very accommodating. *Garbage disposal was blocked up, these rooms have kitchenettes. *TV cut in and out constantly, "no signal".

Electric car chargers broken. Staff didn’t know until we told them. We booked this particular hotel because we needed a place to charge our car after a long drive, so it was a big problem to find the chargers were broken. The staff told us (very politely) that the chargers were installed and maintained by a third party company and the hotel took no responsibility for their condition. The hotel advertises the chargers on their website and Expedia, so while we understand the front desk people have no authority over this we felt strongly that hotel should have done better. Other than that major breakdown the property was very nice, clean, and the bed was comfortable.

The pool is very clean and very small.

This property has great amenities like an indoor pool and an outside gas fire table with comfortable seating. The free breakfast was good and convenient. Everything seemed new and clean. A great location too!

The stay was ok. Pillows were extremely uncomfortable, the EV charger wasn't working and was told by the staff that it's been a while that it's not working. I booked that hotel on purpose for the EV charger. Very disappointed. Not enough space to sit and eat breakfast. Will not return.

Convenient location with all the amenities including an up to date fitness room. Creative breakfast options both mornings. Quiet room with quality air conditioning and nice variety on the TV. Would definitely stay here again for our next event at Gillette stadium.

Very nice hotel, very clean and modern. The breakfast was nice. The only cons. Was the pool, small and cold.

Good location for our trip the room was nice and roomie. Pool was small but warm enough for a good time with the family. staff super friendly and the whole place is clean. The best thing was the above average breakfast, not your regular continental I feel like more choices than usual which was great. I would totally stay here again

There was no water available for showers for two days straight. When I asked the front desk person named Cartier about the situation he snapped at me and went on an absolutely unhinged rant and told me he could cancel my room and find another place to stay.

Bathroom needed more cleaning other than that it was a wonderful stay!

Clean room very convenient

Had signs out front "now open". Thought for sure this was a new facility, but they must of bought out another hotel, and put their name on it. There was old looking candy on the floor against the wall in my room, that looks like its been there for months. There was mildew in the showers, and Sunday morning we needed towels, and was told to come down and get them because she was all alone. Son went down to get the towels, and ran into at least 5 housekeepers. None of the housekeepers couldnt bring me my towels? I suggest go to the Hamelton Inn next door instead. I guess I expected more for $340 per night. It has the Hilton name, but felt more like a Walmart brand hotel.

Nice, clean hotel that offers great breakfast options in the morning, friendly staff.

Good location by the interstate road. Very clean and comfortable. Parking was easy and just external to hotel. Room was very clean and of good size.

Brand new property and the kitchen and bathroom floors were filthy. A huge stain was directly at the foot of the bed, and dirt on the walls of the new shower stall. Still smelled of new paint, maybe a ozone diffuser?

Front desk staff were very nice. Room was clean. Offer lots of products. Would stay again.

Very clean and quiet, friendly staff

Very clean

The hotel was very clean and quiet.

Hotel major issues. * 1 elevator out for 5 days * Portico could only accommodate 1 car, which was disappointing on rainy departure day as everyone leaves around the same time. *Staff, except 1, were not very accommodating. *Garbage disposal was blocked up, these rooms have kitchenettes. *TV cut in and out constantly, "no signal".

I would NEVER stay here again. If you have any intention of sleeping this is not the place. Almost all hotels have thin walls, but the sound of slamming doors in this place is ridiculous. Even when you try to quietly shut any door its heard down the entire hallway and kept us up all night. We could hear people talking in normal tone down the hall as if they were right outside our room. I cant even tell you how obnoxious the doors were. Shower was also unpleasant as its only only option was a strong jetstream that will pelt you. The hampton next door is great and would recommend 10x over then this place

Generally a very nice new and modern suite with big fridge and dish washer. Pull out table when our family came to visit. Only issue was a wall thermostat that wasn’t connected to heating and cooling. They sent someone up right away to help. Very nice Italian restaurant next door! Will stay there again

The pillows were horrible. They are so much better at the Hampton Inn. The air conditioning made a constant vibration that had the smoke detector rattling all night.

Overal a nice property. Everything new and rooms clean. Downside is the walls are paper thin. You hear everything in the hall, the rooms next to you and the room above you (which i find very unusual). The bed and pillows were very hard and uncomfortable, which us why it got a 3. Beds are the most important things in a room. You pay good money for a good nights sleep.

Love yhe Room! The Queen Suite was amazing! Just the full size refrigerator was a welcome surprise. The design colors are pretty cool too! Large television, multiple Hbo Chanbels, and access to Netflix, and Disney were an added bonus. The room set up was perfect! It was truly a great stay!

Great room, lots of amenities!

The hotel was great and so was the service, but we hated the bed pillows. We would stay here again, but bring our own pillows!

Spacious rooms, well equipped, great breakfast. Overall great for the price.

A great hotel with a convenient location. We were headed to the Patriots game and this location was a quick 10 minute drive away. It’s also close to the Wrentham outlets. The rooms were clean and they had a good spread for the free breakfast. My only complaint is that the mattress was so uncomfortable, I could feel the springs.

Clean room, cold AC. Friendly staff, outdoor fire oit and cooking area.

I think the hotel has clean and well-maintained facilities, but I had one of the least welcoming and most unprofessional check-in experiences. The young woman who checked me in did not say a word upon seeing me, appeared visibly unhappy to be there, did not have an easily understandable speech, and, when I asked about the locations of the elevators and breakfast, simply pointed with her finger.

The property was very clean. You couldn’t hear the outside noise from your room. I love how Beverly checked on us from the time we checked in until we checked out.

Nice, clean hotel that offers great breakfast options in the morning, friendly staff.

Staff was very friendly and helpful.

From checking to checkout absolutely fantastic hotel. Great service, room, pullout couch for the kids, blackout shades for the best sleeping possible for our littles and the best breakfast. Our front desk host, Barbera, was very kind and found hot cocoa for the kids the first day, and gave them little snack bags both days. The outdoor patio was great for a takeout dinner by the pool with friends. Great family friendly hotel.

Front desk staff were very nice. Room was clean. Offer lots of products. Would stay again.

I called and talks to Stacie - she was able to get us into our rooms earlier than expected check-in Staff at the property were helpful

There was no water available for showers for two days straight. When I asked the front desk person named Cartier about the situation he snapped at me and went on an absolutely unhinged rant and told me he could cancel my room and find another place to stay.

Hotel was decent besides the room had a smell… not sure if it was the dishwasher or garbage disposal but it wasnt pleasant. We ran dishwasher and ran hot water down drain for a while seemed to help a little. Would have been nice to open a window to air it out though. The staff was helpful with an early check in. Although there was not any late/overnight staff we could find to help when we arrived back from concert at Gillette. Checkout was easy.

Very convenient to Rt 495 and not far from Gillette Stadium. Comfortable bed and easy check in.

We stayed here while picking up an antique truck in Connecticut and then attending a concert at Gillette Stadium in Massachusetts. I would definitely stay here again.

Good location by the interstate road. Very clean and comfortable. Parking was easy and just external to hotel. Room was very clean and of good size.

We stayed here for a night after a concert at Xfinity center and the location was convenient for that. Check in was easy and pricing was fair. The room was clean, quiet, and had lots of space for 2 people.

Too far from airport

Great location, close to Wrentham and other restaurants.

15 minute drive to Gillette Stadium! Bonus!!

Convenient location with all the amenities including an up to date fitness room. Creative breakfast options both mornings. Quiet room with quality air conditioning and nice variety on the TV. Would definitely stay here again for our next event at Gillette stadium.

A great hotel with a convenient location. We were headed to the Patriots game and this location was a quick 10 minute drive away. It’s also close to the Wrentham outlets. The rooms were clean and they had a good spread for the free breakfast. My only complaint is that the mattress was so uncomfortable, I could feel the springs.

Good location for our trip the room was nice and roomie. Pool was small but warm enough for a good time with the family. staff super friendly and the whole place is clean. The best thing was the above average breakfast, not your regular continental I feel like more choices than usual which was great. I would totally stay here again

Nice and clean, great little kitchen area. Breakfast was yummy

Nice, clean hotel that offers great breakfast options in the morning, friendly staff.

Stay was fine and the staff friendly, and helpful. We were there for a week. The breakfasts were limited and the same daily.

Very very clean! Staff were so friendly and accommodating. The complimentary Breakfast served in the morning exceeded our expectations and the coffee was pretty great too.

The place was pretty clean. Staff was friendly. Modern look and comfortable space. Overall, our stay was only for 1 night, but it was good. Areas for improvement include 1. The pillows are terrible. They're plush and poofy until you lay on them. I woke up several times through the night with neck pain because the pillows don't offer any support at all, they flatten out. 2. The breakfast was about what we would expect for free, but the breakfast sandwiches were hard as a rock. I was able to snap my sandwich in half like it was a cracker. 3. The walls are paper thin. We got to listen to our neighbor coughing all night long, and could hear conversations etc happening through the walls. Again, our stay was still good but there are things that can be improved.

The stay was ok. Pillows were extremely uncomfortable, the EV charger wasn't working and was told by the staff that it's been a while that it's not working. I booked that hotel on purpose for the EV charger. Very disappointed. Not enough space to sit and eat breakfast. Will not return.

Convenient location with all the amenities including an up to date fitness room. Creative breakfast options both mornings. Quiet room with quality air conditioning and nice variety on the TV. Would definitely stay here again for our next event at Gillette stadium.

A great hotel with a convenient location. We were headed to the Patriots game and this location was a quick 10 minute drive away. It’s also close to the Wrentham outlets. The rooms were clean and they had a good spread for the free breakfast. My only complaint is that the mattress was so uncomfortable, I could feel the springs.

The lady who oversees the breakfast area was outstanding and should be recognized accordingly.

Good location for our trip the room was nice and roomie. Pool was small but warm enough for a good time with the family. staff super friendly and the whole place is clean. The best thing was the above average breakfast, not your regular continental I feel like more choices than usual which was great. I would totally stay here again