Pictures are misleading. Hallway carpets are old and smelly. Beds are the most uncomfortable beds. You’re literally sleeping on springs. Lobby smells upon entering. Which I hated everytime I had to walk thru it. What upset me the most is the misleading wheelchair accessible advertisement. We had to carry our father over the steps 2 different locations before we can enter the elevator that has no sensor when a person was entering or not. It would close on us a few times and was very painful. Asking for new sheets or toilet paper was a pain. The front desks workers are very sweet but hearing the owner/manager yelling and screaming at them was a turnoff. Wi-fi was a total joke. We will never return. It’s an inconvenient location too on a busy road.
Pictures are misleading. Hallway carpets are old and smelly. Beds are the most uncomfortable beds. You’re literally sleeping on springs. Lobby smells upon entering. Which I hated everytime I had to walk thru it. What upset me the most is the misleading wheelchair accessible advertisement. We had to carry our father over the steps 2 different locations before we can enter the elevator that has no sensor when a person was entering or not. It would close on us a few times and was very painful. Asking for new sheets or toilet paper was a pain. The front desks workers are very sweet but hearing the owner/manager yelling and screaming at them was a turnoff. Wi-fi was a total joke. We will never return. It’s an inconvenient location too on a busy road.