Name: The Stuart Hotel, Derby City Centre, Sure Collection by Best Western
Address: 119 London Road, Derby, Derbyshire (condado), GB
Price range: 47 US$–113 US$ per night
Rating: 7.18

Opiniones de los huéspedes

Las opiniones sobre el Hotel The Stuart, Sure Hotel Collection by Best Western, destacan un personal amable y servicial y una ubicación conveniente cerca de la estación y el centro de la ciudad, con muchos huéspedes que encuentran una buena relación calidad-precio y camas cómodas a pesar de una sensación generalmente básica.

Las desventajas comunes incluyen habitaciones y baños anticuados, duchas pequeñas o débiles con problemas ocasionales de agua caliente, paredes finas y ruido de tráfico, y Wi-Fi inconsistente. La limpieza y el mantenimiento son desiguales, con informes de moho, polvo y muebles desgastados junto con estancias limpias; el aparcamiento es principalmente NCP o limitado. El desayuno y la comida suelen ser elogiados, aunque algunos experimentaron una selección limitada, cuellos de botella en los asientos y un servicio lento en el bar o el restaurante. En general, espere una base económica y bien ubicada con un personal excepcional pero habitaciones variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son básicas: el aparcamiento es principalmente NCP/de pago con espacios limitados y las obras en curso han causado molestias matutinas para algunos.

Reseñas de huéspedes relacionadas

8

Kathleen

11 jun 2023

·

Se alojó 1 noche

The hotel was clean, though the bathroom could do with refurbishment. Staff were friendly and helpful. Parking payable in the horel at a duscounted rate.

6

Damith

28 may 2024

·

Se alojó 1 noche

The property is conveniently located within walking distance of Derby city centre. NCP car park is located behind the hotel.

6

Angela

16 feb 2024

·

Se alojó 1 noche

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

6

Richie

17 oct 2024

·

Se alojó 4 noches

Shower has poor pressure Shower curtain stained and smelt Car park is NCP. No discount from hotel and very little parking

6

Simon

29 may 2025

·

Se alojó 2 noches

Good spot if you want to stay in Derby...... Very Corporate focused, parking is payable

2

ian

5 mar 2024

·

Se alojó 1 noche

At about 7.45 for an hour building work on the new tesco shop within the hotel started. There was no reason this could not have started later. I complained to the girl on the desk (she was fine it was not her fault) and she said next month when you come ask for a room on the far side of the hotel.This should have been offered when we arrived. Maybe next month we will book into a hotel that puts its guests first

8

Jacqueline

25 sept 2024

·

Se alojó 1 noche

Good location and parking. Bathroom was a bit tired and no handles to get in and out of the shower

8

Aimee

16 may 2024

·

Se alojó 1 noche

The staff at the hotel are excellent, really friendly and helpful. There is parking onsite which is reasonably priced at £4.95 for 24 hours. The hotel itself is ok however in need of some investing and a revamp. The rooms are basic with the furniture showing a lot of signs of age and general wear and tear.

8

Michael

7 jul 2023

·

Se alojó 2 noches

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

6

Jason

22 jul 2024

·

Se alojó 2 noches

Very small rooms, limited parking.

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Limpieza

La limpieza es irregular; varios huéspedes mencionan baños con moho, polvo y alfombras manchadas o muebles desgastados, mientras que otros encontraron las habitaciones limpias.

Reseñas de huéspedes relacionadas

6

anna

12 nov 2023

·

Se alojó 1 noche

We had an extremely comfortable stay with two single beds – they were amazing! Though it was just for one night, the location was great, close to town. The bedding was nice and clean. However, the bathroom was disappointingly dirty, with visible mold and limescale. A thorough cleaning, including the shower mat, is needed. Consider sharing this feedback for improved cleanliness standards. 🏨

4

Richard

3 nov 2025

·

Se alojó 1 noche

firstly we had no toilet paper in the bathroom on arrival had to ask reception for some second the room had a strong alcohol smell like they had been a spillage on the carpet it was damp third the immensely filthy dusty boards and around windows that aggravated my wife's asthma through night I don't this is adequate for such a lovely hotel and lets it down just letting you know our concerns

4

Michelle

26 feb 2024

·

Se alojó 2 noches

I booked several rooms for work and all of the rooms were very similar. The bedroom we mainly ok, but the bathrooms were old, very tired, in desperate need of refurbishment. Parts of my bath had worn away, tiles were cracked, holes around the bathroom Suite fittings, and generally not very nice. A dirty towel from a previous guest was left hanging up behind the door. The walls are very thin, I could hear everything from the adjoining room. Another colleague had water pouring in by the closed window as it was raining all night. The beds were fairly comfy and breakfast was good.

4

Wendy

11 ago 2025

·

Se alojó 2 noches

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

6

Debbie

2 sept 2023

·

Se alojó 1 noche

Good location clean room! However the cupboard was half full of broken fans and spare lights. Telephone line was not working and bath broken on the side panels. Bath seal needs changing to combat mould. Apart from that the room was clean and presentable and the staff were extremely helpful and friendly.

6

Rebekah

13 sept 2024

·

Se alojó 1 noche

A good stay for the price. The room was not fully dusted and the rooms were outdated but clean sheets and towels - comfy bed.

8

Carole

1 dic 2025

·

Se alojó 2 noches

Clean spacious room, lovely staff

6

Stephanie

21 ago 2024

·

Se alojó 2 noches

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

Cathy

23 mar 2025

·

Se alojó 2 noches

Hotel was clean and staff were friendly, only thing that let it down for us was, we had no hot water during our stay.and there was noise disruption from people in the rooms near by on our first night.

6

Paul

22 feb 2024

·

Se alojó 3 noches

I was staying in a room on the 3rd floor which was not at all a problem to me although all the floor boards and stairs were very noisy when walked on, especially at the still of night. The carpet was so threadbare in the room you could see the flooring underneath. There was mould and dirt thou out the whole of the bathroom and shower and the room with contents was very dated apart from the up to date “smart” to. The water way hot enough to have a shower but no water pressure so it just trickled out. I ate at the hotel over my 3 night stay and the quality of food was very good and an enjoyable meal. All the staff I encountered were courteous, kind, polite and friendly being a credit to the hotel. I think the hotel needs tlc and decorating Paul

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Habitaciones

Las habitaciones son anticuadas y varían en tamaño y comodidad, y muchos señalan cubículos de ducha muy pequeños, agua caliente débil o poco fiable, paredes finas y ruido de tráfico; las camas varían desde cómodas hasta hundidas o dos camas individuales juntas, y el Wi‑Fi puede ser poco fiable.

Reseñas de huéspedes relacionadas

2

David

11 sept 2025

·

Se alojó 2 noches

The mattress had no springs, complained, nobody cares. The bathroom was really basic with a trickle of a shower. Hotel needs seriously updating. Thin walls and windows so you can hear everything in the other rooms.

6

Anthony

21 oct 2024

·

Se alojó 1 noche

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

8

Ian

28 may 2024

·

Se alojó 2 noches

Staff were wonderful, but we had an executive room that was in a poor state of repair to the point that the fire safety information had to be reattached to the door. The list of defects were really high from holes in the carpet mismatched furniture door strip on the bathroom door coming off to name only a few. If this was an executive room the mind boggles what the standard room must be like.

8

Vincent

15 sept 2025

·

Se alojó 2 noches

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

6

Dean

15 nov 2025

·

Se alojó 3 noches

Room was dated however warm and comfortable

6

charlesj

28 jun 2024

·

Se alojó 1 noche

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

6

C J

9 abr 2025

·

Se alojó 1 noche

Room was small & very stuffy. Stains around room fixtures & damage to carpet. Cold bathroom. The bar was also the main reception desk. Staff were friendly though & not the worst place in Derby to get your head down for the evening.

6

Stephen

1 feb 2023

·

Se alojó 1 noche

Well located for city centre, football and train station. Very much a 3 star hotel so no frills. Room was OK but furniture very tired and probably should be renewed. Bathroom looked OK but the shower was never hot, even though the basin tap was scalding. This hotel is ok as a one nighter, but not sure I would want to stay longer.

6

Anita

2 may 2023

·

Se alojó 1 noche

Overall not bad at all and good value for money. However, the standard double room was very small as was the shower cubicle. Better suited to being a single toom.

8

Carol

22 abr 2024

·

Se alojó 1 noche

Hotel was good but room let down by size of shower. It was very tiny and you struggle to turn around in it

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Servicio

El servicio es generalmente amable, servicial y profesional en recepción y limpieza, aunque algunos huéspedes informaron de errores en la reserva o la asignación de habitaciones y un servicio inconsistente en el bar/restaurante.

Reseñas de huéspedes relacionadas

10

Kyle

13 nov 2025

·

Se alojó 1 noche

Very nice staff

6

Anthony

21 oct 2024

·

Se alojó 1 noche

So I booked a executive room which was supposed to have a double bed instead I got 2 single beds pushed together with 2 sungle mattresses well im sorry thats not a double bed if I was to purchase a double bed from a shop I woudnt expect 2 single beds with 2 mattresses I would expect a double bed with a double mattress so I was very disappointed about that waking up in the middle of the night with a crack in the middle of the bed were the 2 mattresses have parted so not happy at all when I mentioned it to the reception the next she wasnt really bothered so I wont be staying there again!!! 😡😡😡😡

4

Joshua

29 abr 2024

·

Se alojó 2 noches

I recently stayed at this hotel over the past weekend and unfortunately, my experience was far from satisfactory. Upon arrival on Friday evening, I was allocated a room which had not been cleaned from a previous stay.l. The real frustration came when I discovered a major room assignment mix-up. Despite being assigned room 246, the reception had no record of me in that room. It turned out they had given me the wrong room when I was moved, causing confusion for both myself and other guests. This led to a situation where guests who were supposed to be in my room were left waiting in the lobby, while my belongings were in their room. Additionally, despite paying for parking, finding a spot was a nightmare upon my return on Saturday evening and only one very tight space was available upon arrival. This level of disorganisation and lack of communication is unacceptable for any hotel, and it seriously impacted the overall quality of my stay.

6

Melanie

29 mar 2024

·

Se alojó 1 noche

Check-in wasn't a smooth process as the hotel did not have any record of my booking on their system since it had come from Expedia. Took a while to get resolved. Room was fine but I was given ground floor rather than first floor as I'd requested when asked. Made the best of it as it was just one night but would have preferred an easier check-in.

10

Philip

5 oct 2025

·

Se alojó 1 noche

Staff are nice, kind and helpful

10

Samuel

20 abr 2025

·

Se alojó 3 noches

More than I expected. Exceptional service from the receptionist and other staff.

8

Carole

1 dic 2025

·

Se alojó 2 noches

Clean spacious room, lovely staff

6

Stephanie

21 ago 2024

·

Se alojó 2 noches

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

10

Philip

12 nov 2025

·

Se alojó 1 noche

The Manager is a star and a credit to your company

8

Chris

24 jul 2024

·

Se alojó 2 noches

Very nice 5 days stay. Staff were excellent - friendly, professional & very helpful.

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Ubicación

La ubicación es conveniente para el centro de la ciudad de Derby, la estación de tren y Pride Park, aunque se informa de algo de ruido de tráfico de la carretera cercana.

Reseñas de huéspedes relacionadas

10

Ian

6 mar 2023

·

Se alojó 1 noche

Allowed me to check in early. Very convenient for station and a short walk to Pride Park.

8

Vincent

15 sept 2025

·

Se alojó 2 noches

Great location close to transport links, a Tesco Express and Derbion mall. Also clean and comfortable. The walls however are 'paper thin'.

10

Roberta

7 nov 2024

·

Se alojó 2 noches

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

6

charlesj

28 jun 2024

·

Se alojó 1 noche

The hotel itself is located near a busy road so expect traffic noise. The staff were great but let down by the state of the rooms. The shower did not work in my room and it was really hot in there. Breakfast had a very small selection avaiable. I will not be staying here again.

10

Nikolas

15 oct 2023

·

Se alojó 1 noche

Good location

8

richard

6 ago 2023

·

Se alojó 2 noches

A bit tired in places but ticks the boxes for convenience, value for money and comfort

8

YI

6 oct 2024

·

Se alojó 1 noche

Very good location close to the railway and friendly staff. Good value for money.

8

Michael

7 jul 2023

·

Se alojó 2 noches

Paid for two nights parking. First night okay but second night car park was full. Only space available was next to the bins in a non designated area. Overall accommodation was okay in a pleasant area only a short walk from the city centre.

8

A J

3 ago 2025

·

Se alojó 1 noche

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

8

Jeffrey

16 abr 2025

·

Se alojó 1 noche

Convenient location to train station

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y la comida reciben elogios frecuentes por su calidad y precio, pero algunos huéspedes se enfrentaron a una selección limitada, escasez de asientos en horas punta y un servicio lento o desatento.

Reseñas de huéspedes relacionadas

8

carolyn

13 sept 2023

·

Se alojó 1 noche

For the price it was good,could do with a bit of tlc in certain areas, breakfast very tasty

4

Wendy

11 ago 2025

·

Se alojó 2 noches

Rooms need a proper dusting other than that no complaints.BREAKFAST was a fiasco. The hotel has sold most of it restaurant/breakfast room to tesco so they do not have adequate table/seating area available for amount of guests. We had to wait for a table on sunday over half an hour

8

Mark

11 jul 2025

·

Se alojó 1 noche

A good location. Good food. Nice clean comfy room.

10

Lisa

9 oct 2024

·

Se alojó 1 noche

Staff were very friendly and a great breakfast.

6

Angela

16 feb 2024

·

Se alojó 1 noche

Arriving at the Stuart Hotel was easy and parking. Paid for parking in the NCP car park at reception. Confirmation of booking should of stated that the car park is a NCP which would of prevented any confusion. Room was very small and believe it was a single room so having two adults in the room was a bit of a squeeze and felt very claustrophobic and almost had a panic attack as windows were restricted with how far you could open them. Other small window was stuck I guess from when it was last painted as with the bathroom door which kept sticking and did not close properly unless you put pressure on the door. The toilet made a loud noise every time you flushed it and the shower was very small. Mattress was very soft and could feel the springs in the bed making it a very uncomfortable night. Breakfast was average and the dining room felt dirty with kids running around and food left on the side. Bar was closed before 11pm so could not use so was a little disappointed as the confirmation said the bar would be open until 11pm. Would not return to this hotel said that, the hotel staff was polite on arrival and check in was easy. Used this hotel as it was within walking distant to the pub and restaurant where we were meeting friends for drinks and food. Hotel has a lot of potential but requires a big refurbishment.

10

Roberta

7 nov 2024

·

Se alojó 2 noches

The hotel is 5 minutes from the station and shops. Having Tesco express next to the place is very handy. Room was very clean and tidy Breakfast had a vast selection of products and dairy free alternatives ( on demand ) Staff was super friendly and happy to help, keeping our luggages after check out

8

Kayleigh

28 ago 2023

·

Se alojó 1 noche

Breakfast was amazing and a very good standard. Bed was extremely comfortable and had a good nights sleep.

6

Stephanie

21 ago 2024

·

Se alojó 2 noches

Aware that hotel is currently undergoing renovation works but noise began at 730am. Room was fine although bathroom could have been cleaner. (mould on tiles in shower area). Reception staff were lovely but bar staff need much more training for waiting tables and general service. Had to ask for a drink with dinner, ask for cuttlery, ask for condiments and no clearing of dinner plates or dessert offered.

8

A J

3 ago 2025

·

Se alojó 1 noche

The staff were lovely and very welcoming. The beds were comfortable and the breakfast was very good. Some of the carpets and furniture were a little shabby, which is a shame as the hotel was good otherwise. It's in a handy location too.

10

Ian

15 dic 2024

·

Se alojó 1 noche

Very clean, friendly staff, amazing breakfast 2 minutes walk into town

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	69 US$
febrero	68 US$
marzo	74 US$
abril	68 US$
mayo	71 US$
junio	87 US$
julio	77 US$
agosto	70 US$
septiembre	78 US$
octubre	72 US$
noviembre	72 US$
diciembre	72 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $85	20 $95	21 $113	22 $70	23 $58	24 $97
25 $47	26 $59	27 $76	28 $83	29 $62	30 $53	31 $71

DO	LU	MA	MI	JU	VI	SA
1 $47	2 $60	3 $86	4 $80	5 $57	6 $58	7 $71
8 $47	9 $60	10 $92	11 $81	12 $57	13 $58	14 $67
15 $47	16 $60	17 $78	18 $82	19 $57	20 $53	21 $71
22 $47	23 $62	24 $78	25 $77	26 $57	27 $53	28 $71
29 $47	30 $60

The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Precios para The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble, accesible para personas con discapacidad, no fumadores

Habitación estándar, 1 cama individual, no fumadores

Habitación estándar, 2 camas individuales, no fumadores

Habitación ejecutiva, 1 cama doble, no fumadores (with Sofabed)

Habitación estándar, 1 cama doble, no fumadores

Habitación estándar, 1 cama doble, no fumadores (Cozy Room;Small Room)

Reseñas de los huéspedes sobre The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

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