Comfort Inn Hayward - Oakland South

Just a quick stay for one night for a work event in the area. Check in was easy, the beds were comfy and the staff were nice. My only negative was the parking lot, there wasn’t a lot of spaces; some cars used up two spaces and there were some big trucks towards the back which I think were for a business either behind or near the hotel, which made it difficult to find a spot

The breakfast is delicious in the mornings and the rooms are very clean. It was difficult to find parking late at night and our window view was a storage facility. It was noisy to be right next door to the elevator. When we checked in, we were given the room that was available, not of our preference.

Elevator was not working. Carry all luggages to second floor through stairs. Later found in social media that his hotel has elevator issue for long time. Staff especially evening one was not welcoming guest. Breakfast was not good at all. Lots of water around scrambled eggs. No yogurt for the first day. Next day, they take out very limited yogurt. Not much seating in lobby for the breakfast. Talked to owner of hotel about inconveniences for elevator not working. He offered $10 off from total bill. Very shame to hear $10 off.

The staff was very helpful. The hotel was clean and quiet. Just a warning, I’m handicapped and called a week before to get a first floor room, the elevator wasn’t working. I got there they had me on the 3rd floor and the elevator still wasn’t working. They found me a room, but did ignore the note. Definitely communicate if you have specific needs.

We were given a room on the top floor and the elevator was out of order for both nights. The fan in our bathroom was loud and breakfast options were exactly the same for both days. The only ice machine was on the first floor. Disappointing but it was quiet at night.

Great hotel in great location . Hotel was clean and served a breakfast. Only down fall is the parking spaces are a bit tight.

The elevator was broken and it made it difficult to walk up three flights of stairs with luggage and then down because the elevator wasn’t fixed in four days.

The receptionist didn’t inform us until after checking in when we were trying to take our luggage to the second floor that the elevators have not been working for over 3 months. Upon asking her ‘how’ do we take our luggage, she said usually customers call before hand to let them know that they have heavy luggage. I said ‘how would we know that the elevators aren’t working?’ She had no answer.

Nice location. Elevator is not working for 3 months, which should have been informed before the booking

The elevator wasnt working from the time of check-in till check out. Not fun when we had to stay on the third floor. Staff doesnt greet you or anything. Amenities are good tho, everything you need is there.

Nice , clean and comfortable

There are a lot of ants in my room.

I did not get the room that I reserved.room is dirty hallway flies all over the hallway trash can is overflowing. not going back again.

Very clean and updated.comfortable bed, hot shower and good breakfast. Front desk was very helpful and friendly Would stay here again!

Clean

Very satisfying clean and safe room

There was a dead roach gripping the bathroom wall. I asked for a new room and when I asked for a new room front desk was mad about moving my room. I feel like moving me instead of moving me was far more convenient. NEVER COMING BACK!!!

Elevator was broken, hallway was dirty, unfriendly front desk person (Indian lady in her early 20s)

Bathroom smelled like mold, elevator was not working at all, hallways are dark… very run down! Pictures are very deceiving

Beds were very comfortable and it was nice and clean. Convenient location to everything nearby

In a bad location, elevator was broken, blinds wouldn’t shut all the way down.

Good location, room is clean, the noise from the ceiling every morning 5:30 am - 6:30 am, noises from walking back and forth, hotel should redo heavy insulation between upper floor and downstair ceiling. And the breakfast is ok , the Mexican Lady Cook is very stinky cheap only put out a very few utensils out at the time, you only allow take one single plate or bowl it will burned your hand because plates and bowls are very thin and cheapy quality. Besides that everything should good 👍you should stay in Country Inn and Suites by Radisson in Bakersfield CA that place is the best to stay. Excellent clean, excellent service, excellent breakfast foods served with quality utensils... I gave them 10+ rating. They put the respect note says: take as you need, please don't waste the food, many hunger does not have food and Thank you for living green and care.

The air conditioner was very weak and it's noisy. High setting was also the same setting as low. I heard kids screaming at 5am

The blinds on the window in the room were completely broken and could not be opened. When we arrived, the blinds were half open, wedged into the open window because they cannot be opened or closed properly. The room was clean enough but the property itself was in poor condition and wasn’t kept very clean despite seeing several staff members puttering around the small building all day, often just sitting in chairs in the hallways. The laminated information sheet in the bedroom said that breakfast was 5-9. The first two mornings that was perfectly fine because we had to leave the hotel around 7:30 so we didn’t need to plan using what ended up being incorrect information. The breakfast selection was super basic, but technically it was food available. First morning there weren’t even any plates out so we just had toast that we held in our hands to put jam on and eat. For the last morning, we planned to grab some food before we left at 5:15, which would be perfect because the info paper in the room said it was from 5-9. When we got down there, the whole place was closed up. I asked the lady what’s the plan for breakfast and she said it was 6-9. I said, “Hmm, the laminated informational paper in the room says 5-9.” She just shrugged her shoulders and said, “We don’t even have much of anything for breakfast anyway because we’re waiting on a delivery. We don’t have milk, juice, pastries, or most of the things we can usually offer. So you’re not missing much.” Yeah, that was obvious…

We were given a room on the top floor and the elevator was out of order for both nights. The fan in our bathroom was loud and breakfast options were exactly the same for both days. The only ice machine was on the first floor. Disappointing but it was quiet at night.

Great area. Safe and quiet. Beds were comfortable and plenty of pillows. Room was clean and good size. Good water pressure and hot water. Staff was very friendly.

The nozzle in the shower was broken, hot water was cold, and cold Water was hot.

The beds were comfortable, I fell asleep pretty quickly.

Large room. Very quiet. Comfortable bed.

We stay on the ground level and so noisy early in the morning hearing lot of noise

It was okay the lady who was there when we checked in didn’t know much and was kinda rude but the other 2 lady’s in the morning were fantastic. Elevator was out of order so be prepared for flights of stairs…

Nice place, everything is near by. Staff were very friendly.

I am not a person who I was really uncomfortable & unsafe. They were accessed to my room without permission eventually hanging sign was on the hand locker in front of the door. Then the manager was commanded the staffs to forbid my key card

Close to main roads, fast check in and well maintained property

The receptionist didn’t inform us until after checking in when we were trying to take our luggage to the second floor that the elevators have not been working for over 3 months. Upon asking her ‘how’ do we take our luggage, she said usually customers call before hand to let them know that they have heavy luggage. I said ‘how would we know that the elevators aren’t working?’ She had no answer.

Elevator was broken, hallway was dirty, unfriendly front desk person (Indian lady in her early 20s)

Front desk staff spoke very poor english, elevator didnt work forcing you to drag heavy luggage up flights of stairs, toilet malfunctioned alot, and the deposit was alot higher than other hotels

The hotel clerk went out of the way to make me comfortable

The front desk staff especially the lady who works in shift one... Was amazing

I absolutely love the check in lady! She is always so nice& helpful! I love her

I didn’t have to use the A/C nice breeze in the area great location close to everything. Reasonable price. Clean rooms

Next to storage facility and garbage trucks Elevator was not working

IT WAS IN A NICE LOCATION, FELT SAFE, EVERYTHING WAS CLOSE BY.

Not enough parking and not safe

Horrible viewed junkyard

Great location, clean, breakfast

Convenient location easy access to hwy

Hard to locate due to tucked away location, and sign was hard to see. In the morning the breakfast was severely limited and there were no more plates and forks. When I went to the front desk to ask, she told me to knock on the door where the other person working was, they then handed me the plate plates to go put in the area where the plates belong. I also had to empty the small garbage for coffee creamer and sugar because it was overflowing. When we went back to our room later that evening, our keys didn’t work. The gentleman at the front desk told me to push it harder against the sensor, so I took the rickety elevator back up to the room. I pressed harder against the sensor and it still didn’t work so I went back down to the front desk again and told him it didn’t work and he gave me a new key which then did Work. The second morning the breakfast was no different, very underwhelming and not good. There was also a razor cover in the shower leading me to believe it wasn’t cleaned very well. I have a thorough understanding of what to expect from a lower budget. I was not impressed.

Safe and quiet neighborhood. Near the CHP station.

It was very close to where I needed to be…easy to get in and out…staff was very friendly…breakfast was good…and target is just across the street.

Very friendly staff. Breakfast was good and the room was clean and quiet.

The morning staff were great, although you didn’t have plates for your breakfast so I used a bowl for my waffle

The room was clean, the people at the front desk were nice. However, the elevator was out of service during the whole length of my stay. In addition, the hotel didn't have eggs for the Continental breakfast. No eggs, just bacon, for 4 days is just ridiculous. Sorry, but I won't be staying here again

Breakfast was good

I’ve stayed a few times because of location convenience but there’s always issues with the breakfast they either run out too soon or the employee on turn is on a bad mood which makes me uncomfortable.

Elevator was not working. Carry all luggages to second floor through stairs. Later found in social media that his hotel has elevator issue for long time. Staff especially evening one was not welcoming guest. Breakfast was not good at all. Lots of water around scrambled eggs. No yogurt for the first day. Next day, they take out very limited yogurt. Not much seating in lobby for the breakfast. Talked to owner of hotel about inconveniences for elevator not working. He offered $10 off from total bill. Very shame to hear $10 off.

No paper plate, No Ketchup at breakfast. Autoshutoff light at bathroom was not good. I have to make big movement when I take a shower to activate sensor.

The area eating so small, breakfast is not that good and the cook, she is very tight provides utensils. Not like Country Inn and Suites by Radisson in Bakersfield CA, that's place was excellent 10+

The breakfast isn’t great, but the area has lots of options. The room is a normal hotel room, always had hot water, bed was comfortable. No complaints other than the breakfast offered.

It is good to stay. Staff was nice and room was clean. It looks like new building. One thing I dislike is that they put the quilt under mattress. It looks bed has only mattress cover. That made me uncomfortable. Also breakfast is almost nothing. Cereal, bread, yogurt, and apple, that's it. No protein. Except those two things, overall it is good for business stay.