Americas Best Value Inn DeRidder

Lobby was not open day or not. No breakfast was served. Needed to ask for toilet paper (we were completely out).

The lobby was locked and I had to check in through a little service window. The safety lock at the top on the door was missing. There was no soap or shampoo in the room. I know it was a 54 dollar room but this was not a pleasant stay

The check in process started with confusion. The initial desk cleck did not know how to check me in. Gave me paper to complete with license plate and home address. The next cleck was easy and simple. Front door was lock when i arrived at 6pm. Kid of strange!!!

They do not serve breakfast. They keep the doors locked all the time and you have to do all your business through a small window. I had paid for the room when I reserved it online. When my sister checked in, they charged her again for the room and at a higher rate than I had paid online. I had to go to the hotel and get the charges reversed on her card. This was during a stressful time. My sister had just passed away and we were trying to get a lot of business taken care of.

I WAS ABLE TO PARK MY BOBTAIL SEMI, CLEAN AND QUIET PLACE TO STAY

The first room I was in was filthy, waiting for housekeeping upon arrival at 2pm. I asked for a new room and they said it would take 30 minutes to cut another key. Then I ran into the housekeeping lady and she informed me that keys were universal; as in guests were issued the housekeeping key. Which makes sense because the door card readers were inoperative in both rooms. Smoke detectors weren’t installed. Soap scum and god knows what else inside the tub. Linens were threadbare. $60/night, I guess you get what you pay for. The only real redeeming quality was the housekeeping lady. I was in town for work on night shift and she still left clean linens for me outside the door. She was nice and kind. Unfortunately, for $10/night more I can stay somewhere slightly cleaner, more convenient, and not have to trust that the other guests don’t figure out we all have the same key.

Toilet did not work, lamp by the bed had a burnt bulb, the key they give you opens every single room, train passes every 2 hours, difficulty getting into and out of area, staff does not speak fluent english nor do they have rooms ready before 4pm

The water got stuck in my room’s shower also my partner who was staying there Holme that there were some bugs in his room he didn’t wanted to say anything he was very tired all he wanted was sleep

The room was ok, but the icebox was not Clean

This hotel room was SO nasty! When we first walked in, there were dead termites all over the floor and all over the a/c unit. I put the a/c unit on high cool and it was barely blowing air. We took the two filters out of the unit and it started blowing a little better. The filters were so full of dust that the air could not blow out. All the dresser drawers were broke. The smoke detector was ripped from the wall and thrown into a dresser drawer. All the lamps were rusted and peeling. Then we get to the bathroom. The tub was FULL of black dirt and grime. The toilet bowl had dried poop in it, all over. The toilet seat rim was full of dried up urine, from men using the bathroom. The toilet paper holder was ripped off the wall and laying behind the toilet. The floors were disgusting! We had to go to the store and buy cleaning supplies. My husband scrubbed the tub and I cleaned the toilet. The toilet itself almost fell over when sitting on it. It leaked after flushing. All over the floor and the tub was very slow to drain. The whole sinkand counter top was gross. No one has cleaned that room in a long time. We did have clean towels/washrags. Surprisingly, the bed sheets were clean and so was the comforter. But, at this point, we didn't want to sleep in the beds! We brought our own pillows and blanket, so we used them. I know the old saying, "you get what you pay for" and we usually go for the more expensive hotels because of this, but lesson learned.

Very unclean. Staff do not understand English and not helpful. Not serving breakfast as advertised.

POINT BLANK ( EXCUSE MY LANGUAGE) THAT DAMN PLACE IS DISGUSTING,NASTY AND I WOULDNT GO BACK TO SAVE MY LIFE!! FLIPPEN NASTY!!!! THE BED WAS REMADE AND YOU CAN TELL THE SHEETS BEEN ON THE BED AND REMADE THE BATHROOM WAS NASTY AS IT HAD FESSES ON IT BATHROOM TOWELS USED BUT REFOLDED NASTY!!!!!

Unsanitary and sketchy. Upon arrival for check in and departure for checkout, the guests services guy wasn’t welcoming. Doors to the lobby were locked in the middle of the day. You have to stand outside to inquire about anything. So the unsanitary part, I was given a room that hadn’t been cleaned. The sheets had blood stains, and bodily fluids on it. That also includes cigarette burns on the unclean sheets. It smelled like water damage and was humid inside. The attendant guy offered me another room and it too smelt horrible. Be careful with this place the doors are unlocked too. Overall, that place sucks bad. I’m not exaggerating, I’m just being honest. Book somewhere else if you’re temporarily visiting in the DeRidder area.

The woman when I checked in was rude. The room was disgusting and there was mold in the bathroom. I would not recommend for anyone. I wouldn’t let my dogs stay there.

Looked bad, smelled bad. Stains on the linens and spread. Reserved a king bed and got 2 full size beds. My husband and I slept in separate beds. His bed was made so poorly that he had to remake it Not enough towels, no housekeeping services. We didn't stay the second night but found another room somewhere else for the rest of our stay.

The first room I was in was filthy, waiting for housekeeping upon arrival at 2pm. I asked for a new room and they said it would take 30 minutes to cut another key. Then I ran into the housekeeping lady and she informed me that keys were universal; as in guests were issued the housekeeping key. Which makes sense because the door card readers were inoperative in both rooms. Smoke detectors weren’t installed. Soap scum and god knows what else inside the tub. Linens were threadbare. $60/night, I guess you get what you pay for. The only real redeeming quality was the housekeeping lady. I was in town for work on night shift and she still left clean linens for me outside the door. She was nice and kind. Unfortunately, for $10/night more I can stay somewhere slightly cleaner, more convenient, and not have to trust that the other guests don’t figure out we all have the same key.

The front service was nice. There were beer tops all over our room, no rags, no cord for our telephone.

This hotel room was SO nasty! When we first walked in, there were dead termites all over the floor and all over the a/c unit. I put the a/c unit on high cool and it was barely blowing air. We took the two filters out of the unit and it started blowing a little better. The filters were so full of dust that the air could not blow out. All the dresser drawers were broke. The smoke detector was ripped from the wall and thrown into a dresser drawer. All the lamps were rusted and peeling. Then we get to the bathroom. The tub was FULL of black dirt and grime. The toilet bowl had dried poop in it, all over. The toilet seat rim was full of dried up urine, from men using the bathroom. The toilet paper holder was ripped off the wall and laying behind the toilet. The floors were disgusting! We had to go to the store and buy cleaning supplies. My husband scrubbed the tub and I cleaned the toilet. The toilet itself almost fell over when sitting on it. It leaked after flushing. All over the floor and the tub was very slow to drain. The whole sinkand counter top was gross. No one has cleaned that room in a long time. We did have clean towels/washrags. Surprisingly, the bed sheets were clean and so was the comforter. But, at this point, we didn't want to sleep in the beds! We brought our own pillows and blanket, so we used them. I know the old saying, "you get what you pay for" and we usually go for the more expensive hotels because of this, but lesson learned.

The lobby was locked and I had to check in through a little service window. The safety lock at the top on the door was missing. There was no soap or shampoo in the room. I know it was a 54 dollar room but this was not a pleasant stay

Hot water did not work, beds were not comfortable, wifi did not work and i got charged extra for the rooms. I really would like a refund back

They didn't have the air on and when we turned it on a bunch of dead bug came flying out.

When I arrived the tv remote wouldn’t work so they moved me to a different room. That room heater stopped working so I was again moved. That rooms tv was broken, like it had been dropped….there was a large double black line down the left vertical side and the picture would go in and out. The guy at the counter acted like I was a bother but I am the customer and his property was a disaster. Other customers were complaining to him as well.

I had a horrible time. The tv remote wasn’t working so they switched me to another room. That room had a heater that wasn’t working, its was below 30° at some point. Then the other room the gave me, the tv was broken, it was as if it was hit or dropped. There was a double black bar down the left side of the screen and the picture would go dim then dark then come back on for about 20 seconds and then go back to dim then dark.

Looked bad, smelled bad. Stains on the linens and spread. Reserved a king bed and got 2 full size beds. My husband and I slept in separate beds. His bed was made so poorly that he had to remake it Not enough towels, no housekeeping services. We didn't stay the second night but found another room somewhere else for the rest of our stay.

The first room I was in was filthy, waiting for housekeeping upon arrival at 2pm. I asked for a new room and they said it would take 30 minutes to cut another key. Then I ran into the housekeeping lady and she informed me that keys were universal; as in guests were issued the housekeeping key. Which makes sense because the door card readers were inoperative in both rooms. Smoke detectors weren’t installed. Soap scum and god knows what else inside the tub. Linens were threadbare. $60/night, I guess you get what you pay for. The only real redeeming quality was the housekeeping lady. I was in town for work on night shift and she still left clean linens for me outside the door. She was nice and kind. Unfortunately, for $10/night more I can stay somewhere slightly cleaner, more convenient, and not have to trust that the other guests don’t figure out we all have the same key.

This property should be shut down, i will not put my dog in that condition the microwave unbelievable, I was scared to warn my food. That's just high nasty, it was the bed was broke. The heater was broke no second, lock on the door Hey, Mini rooms available. But kept sticking me to the back like I was security. I never will go there again, i would i will hope that they shut this place down is ridiculous. Who write a room with blue sheets on the bed? The bathroom have mole so much bleach. Could not sleep accident for my money back. He had a problem kept telling me he was gonna move me but did not. But i'm blessed moon's at the nerves to be 57 dollars, 67. With text, don't stay here, don't waste your time. You have a better chance sleeping in your car, any bad bugs have a blessed day.

Toilet did not work, lamp by the bed had a burnt bulb, the key they give you opens every single room, train passes every 2 hours, difficulty getting into and out of area, staff does not speak fluent english nor do they have rooms ready before 4pm

There was no breakfast of any kind. Clerk was disengaged and not helpful

The check in process started with confusion. The initial desk cleck did not know how to check me in. Gave me paper to complete with license plate and home address. The next cleck was easy and simple. Front door was lock when i arrived at 6pm. Kid of strange!!!

Poor service

They do not serve breakfast. They keep the doors locked all the time and you have to do all your business through a small window. I had paid for the room when I reserved it online. When my sister checked in, they charged her again for the room and at a higher rate than I had paid online. I had to go to the hotel and get the charges reversed on her card. This was during a stressful time. My sister had just passed away and we were trying to get a lot of business taken care of.

The people running this place were not there at check in had a note on the window to come back at 3 you have to go get your own towels and coffee each day and when you come to check out they don’t want to give you check out papers they hand write you a reciept and the lady is so rude she mumbles curse words at you and then lies and say they gave you a reciept the day before you check out one of my friends had a room there to her room was infested with bed bugs then they swapped her room and the light was catching on fire just glad she woke up then our other friends had a reservation and when they got there they turned them away and said they had canceled their room which they did not I think they did not want them there because of their skin color they were not white cause there was 6 rooms left empty that night never again will I stay at this hotel you could not even use the dressers cause they had old food and candy stuck in the draws never ever again

charged me twice for the room said my first charge was “to hold the reservation” & had a nasty attitude, will not be returning

Unsanitary and sketchy. Upon arrival for check in and departure for checkout, the guests services guy wasn’t welcoming. Doors to the lobby were locked in the middle of the day. You have to stand outside to inquire about anything. So the unsanitary part, I was given a room that hadn’t been cleaned. The sheets had blood stains, and bodily fluids on it. That also includes cigarette burns on the unclean sheets. It smelled like water damage and was humid inside. The attendant guy offered me another room and it too smelt horrible. Be careful with this place the doors are unlocked too. Overall, that place sucks bad. I’m not exaggerating, I’m just being honest. Book somewhere else if you’re temporarily visiting in the DeRidder area.

The lady at front desk was very rude and had a horrible attitude.

When I arrived the tv remote wouldn’t work so they moved me to a different room. That room heater stopped working so I was again moved. That rooms tv was broken, like it had been dropped….there was a large double black line down the left vertical side and the picture would go in and out. The guy at the counter acted like I was a bother but I am the customer and his property was a disaster. Other customers were complaining to him as well.

The staff was very accommodating on what you needed. It was good for for the price. .

It was very quiet, and we felt very safe!!! We asked for a King size bed, but ended up with a double bedroom!!! Even with that it was a good stay!!!!

I liked the quietness and the way. The building is shaped

Nice quiet place

I like the location and it was very nice and quiet.

Toilet did not work, lamp by the bed had a burnt bulb, the key they give you opens every single room, train passes every 2 hours, difficulty getting into and out of area, staff does not speak fluent english nor do they have rooms ready before 4pm

Quiet

There was no breakfast of any kind. Clerk was disengaged and not helpful

Lobby was not open day or not. No breakfast was served. Needed to ask for toilet paper (we were completely out).

Very unclean. Staff do not understand English and not helpful. Not serving breakfast as advertised.

They do not serve breakfast. They keep the doors locked all the time and you have to do all your business through a small window. I had paid for the room when I reserved it online. When my sister checked in, they charged her again for the room and at a higher rate than I had paid online. I had to go to the hotel and get the charges reversed on her card. This was during a stressful time. My sister had just passed away and we were trying to get a lot of business taken care of.

Bring breakfast, soap and shampoo. Other than that, comfortable and clean

There isn't a free, or actually any, breakfast available at this place (Expedia's site says there is). The room and sheets were fine. They didn't provide enough towels for 2 people, and one looked stained.