Jewel Grande Montego Bay Resort and Spa
410 US$
/ noche
Promedio para noviembre
Precios para Jewel Grande Montego Bay Resort and Spa
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410 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Jewel Grande Montego Bay Resort and Spa, los precios por noche son de 337 US$ de media en el mes más barato (septiembre) y de 570 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 520 US$ |
| febrero | 518 US$ |
| marzo | 524 US$ |
| abril | 488 US$ |
| mayo | 443 US$ |
| junio | 440 US$ |
| julio | 570 US$ |
| agosto | 423 US$ |
| septiembre | 337 US$ |
| octubre | 382 US$ |
| noviembre | 410 US$ |
| diciembre | 494 US$ |
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nov · 410 US$
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Más caro: julio (aprox. 570 US$)
Más barato: septiembre (aprox. 337 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Encontrarás además conexión a Internet wifi gra...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Bahía Montego? En este complejo turístico tienes a tu disposición 399 metros cuadrados de espacio con centro de conferencias y 4 salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Degusta algo de cocina internacional en Waves, uno de los 7 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones las 24 horas y 2 cafeterías. Apaga tu sed en uno de los 4 bares con salón o los 2 bares junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 217 habitaciones con aire acondicionado, minibar y televisión de plasma. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El cuarto de baño está provisto de bañera profunda y cabezal de ducha tipo lluvia. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Jewel Grande Montego Bay Resort & Spa – All Inclusive de Bahía Montego, estarás cerca de un campo de golf y a menos de cinco minutos en coche de Gran casa Rose Hall y Three Palms Ocean Course. Además, este complejo con todo incluido se encuentra a 12 km de Playa Doctor's Cave y a 1,2 km de Club de golf Half Moon.
Qué hay cerca
Three Palms Ocean Course(0.7 millas)
The Shoppes at Rose Hall(0.8 millas)
Club de golf Half Moon(0.8 millas)
Centro de convenciones de Montego Bay(0.8 millas)
Half Moon Equestrian Centre(1.5 millas)
Campo de golf Cinnamon Hill(1.5 millas)
Gran casa Rose Hall(2 millas)
White Witch Golf Club(1.9 millas)
Centro comercial Blue Diamond(3.8 millas)
Whitter Village(4.1 millas)
Tropical Bliss(6.1 millas)
Greenwood Great House(6.8 millas)
Playa Doctor's Cave(7.4 millas)
Dead End Beach(7.5 millas)
Walter Fletcher Beach(8 millas)
El aeropuerto más cercano se encuentra en Montego Bay (MBJ-A. Internacional Sir Donald Sangster)(6.9 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Rose Hall, St. James, Jamaica
Three Palms Ocean Course (0.7 millas)
The Shoppes at Rose Hall (0.8 millas)
Club de golf Half Moon (0.8 millas)
Centro de convenciones de Montego Bay (0.8 millas)
Half Moon Equestrian Centre (1.5 millas)
Campo de golf Cinnamon Hill (1.5 millas)
Opciones de habitación
13
Villa, 3 habitaciones, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 7
4391 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)CocinaPatio
10
Suite, 2 habitaciones, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Doble
y 1 Sofá Cama
Capacidad: 5
1639 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
6
Suite, 1 habitación, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
1029 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
7
Suite, 2 habitaciones, vistas al complejo turístico
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Doble
y 1 Sofá Cama
Capacidad: 5
1639 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
10
Suite, 2 habitaciones, vistas al mar (Partial, Butler)
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Doble
y 1 Sofá Cama
Capacidad: 5
1639 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
7
Suite Grand, 1 habitación, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
1399 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
5
Suite junior, 1 cama de matrimonio grande con sofá cama, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
806 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite, 1 habitación, vistas al mar (Partial, Romance)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
836 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
9
Suite, 1 habitación, vistas al complejo turístico
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
1029 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite junior, 2 camas dobles, frente al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
806 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite junior, 1 cama de matrimonio grande con sofá cama, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
806 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
6
Suite junior, 2 camas dobles, frente al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
806 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera de inmersión profunda
10
Villa, 3 habitaciones, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 7
4391 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)CocinaPatio
3
Ático, 3 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 7
2583 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
5
Ático Grand, 3 habitaciones (Grande Luxe)
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 7
3592 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
9
Suite, 3 habitaciones, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 7
1979 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre Jewel Grande Montego Bay Resort and Spa
8.7
Fabuloso
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Pareja
54%
Familia
45%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las reseñas del Jewel Grande Montego Bay Resort and Spa, los viajeros elogian repetidamente al personal amable y los relajantes terrenos, al tiempo que señalan la disponibilidad inconsistente de los restaurantes, los problemas intermitentes de mantenimiento y un ambiente general más tranquilo que el de los resorts todo incluido más grandes y dinámicos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las reseñas del Jewel Grande Montego Bay Resort and Spa, los viajeros elogian repetidamente al personal amable y los relajantes terrenos, al tiempo que señalan la disponibilidad inconsistente de los restaurantes, los problemas intermitentes de mantenimiento y un ambiente general más tranquilo que el de los resorts todo incluido más grandes y dinámicos.
Las suites son espaciosas con impresionantes vistas al mar, aunque algunas se ven anticuadas, y se mencionan en informes recurrentes problemas con el aire acondicionado, interrupciones en el agua caliente y humedad. A muchos les gustó el bufé de desayuno y el pollo jerk en la playa, pero el cierre de restaurantes, las largas esperas, la necesidad de reservas y el cargo por el servicio a la habitación frustran a algunos; varios también encontraron las bebidas débiles y los espacios para comer cálidos debido al aire acondicionado limitado. La playa es tranquila pero pequeña con algas a veces; las piscinas y el spa son lo más destacado, aunque se señalan cierres ocasionales, muchas escaleras y acceso limitado para sillas de ruedas, mientras que la ubicación es conveniente para el aeropuerto. Espere una estancia cómoda y discreta con un servicio amable pero con una consistencia variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los terrenos bien cuidados, las piscinas y un spa popular destacan, con deportes acuáticos y traslados entre edificios. Los inconvenientes incluyen cierres ocasionales de la piscina o del jacuzzi, aire acondicionado limitado en las áreas comunes, muchas escaleras con un acceso deficiente para sillas de ruedas, ascensores envejecidos y una playa pequeña propensa a las algas.
Reseñas de huéspedes relacionadas
4
Angela
19 oct 2025
·
Se alojó 4 noches
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
This place did not live up to our expectations for an AI resort in Jamaica. Food and drinks were not great. Pool layout is not convenient and it was not kept clean enough. The kids play room was dated and boring though the lady there was great and played well with our son. The beach was a huge letdown. They did not keep it clean and tidy like other resorts do. Very sparse service on the beach too. This place was not wheelchair accessible. I messaged the property before our stay about being in the most wheelchair accessible building and they literally never even responded. The spa prices were high and since the rest of the property did not live up to our standards we didn’t even waste money on the spa treatments. Also our pull out bed had no mattress and was had to wait hours for one to be delivered. It didn’t fold into the couch so we had to have a giant mattress leaning against the wall the whole time if we wanted to use the tiny couch. It was the only seating aside from the dinner table and one very uncomfortable chair. We did have butler service and they did try to take good care of us.
10
Warren
2 jun 2025
·
Se alojó 3 noches
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
I have always wanted to stay at Jewel Grande to get away from the excessive excitement of other hotels, we definitely wanted rest and relaxation with some entertainment. First off, the property is gorgeous, that view as you exit the main lobby is breathtaking, the pool overlooking the sea is a welcome to your vacation confirmation. The staff is very helpful, warm and friendly. That for me is worth the cost of the trip. There are 3 buildings and shuttles to take you from building to building with minimal wait, on some occasions we walked as the weather was very nice and there are shady areas. The check-in process was smooth and we got to our room and was wowed by how much space we had in our junior ocean front view. The bed was comfy and the room was clean, there was a little residue in the soaking tub but room service took care of that on our request. Let me get to the food, which is one of the reason I booked this hotel...if you want authentic JAMAICAN FOOD, hands down you won't be disappointed. We had jerk chicken, jerk pork, escovietch fish and ackee and sailfish. You name it we had it even though I wish it had more variety it was delicious. We didn't get to try the spa on this trip but me, my wife and my son (7 years) had a blast. Shout out to all the folks in the kids club, even though it was not busy most times my son did not want to leave and made friends! Big up to DJ rickey red, M&M and Nikki for the pool actives. Sadly, the hot tub was not working and mineral bath.
8
Stefan
16 jul 2025
·
Se alojó 4 noches
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Cynthia
7 jul 2025
·
Se alojó 3 noches
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
Not assesible for wheelchair abilities the doors have no automatic option available inside or through out resort
8
Yvette
28 jul 2025
·
Se alojó 3 noches
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
Pros: Beautiful and gorgeous property. Food, drinks, and service were spectacular. The staff and service were top notch and I cannot say enough about the quality and taste of the food. 10 out of 10 Cons: Engineering staff were called at least 3 times to my guest room. 1. Air conditioning did not cool room. 2. Hot water went out then water went out entirely. 3. Shower head broke and was replaced. Engineering visits daily for a very short stay. However, Responses to my concerns were prompt and service was friendly. Overall room and view were gorgeous and the food was delicious and memorable. Staff were amazing, friendly, and helpful.
4
Toji
15 jul 2025
·
Se alojó 4 noches
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
It seems like this property used to be pretty decent, but its quality has diminished over the recent years. Rooms are in dire need of upgrade and remodeling. During our 4-night stay, the A/C wasn't working in any of the restaurants or main areas. The bar was routinely out of necessary ingredients to make popular drinks.
8
Jason
23 mar 2025
·
Se alojó 3 noches
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
Cabana service was great. Wilford was perfect. Beach grill jerk chicken was phenomenal. Good entertainment. We stayed in an older building that was being remodeled and could’ve been a little cleaner. Only had one elevator operating. It was very relaxing and quiet for the most part. Food options were good for a three day stay. Entire staff was friendly and very helpful. Beach is small and has a lot of seaweed.
10
Afia
25 oct 2025
·
Se alojó 4 noches
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
Spa was very relaxing and the hot tub was very warm as well. Staff was very polite and attentive.
8
Allessandro
21 oct 2025
·
Se alojó 5 noches
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
8
Jessica C
31 ago 2025
·
Se alojó 4 noches
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron el resort y las habitaciones limpias, pero la limpieza y el mantenimiento son inconsistentes. Los informes incluyen olores a humedad, moho o polvo en algunos baños, falta de limpieza de la habitación, retraso en la reposición de toallas y plagas ocasionales.
Reseñas de huéspedes relacionadas
8
Tewodros
21 oct 2025
·
Se alojó 4 noches
Clean room
Clean room
4
Racquel Roberts
30 jul 2025
·
Se alojó 7 noches
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
There was only one (stiflingly hot) elevator for the entire building. The first room (that they made us wait over 3 hours for) was dirty, loud, and uncomfortable. We asked that they switch our room (and they did). That room was ok, but the hot water was limited and the toilet broke. The food in the restaurants take an extremely long time to come out when ordered. Overall, I would never come back, but the staff tried and helped where they could.
2
Kimberly
7 jun 2025
·
Se alojó 4 noches
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.
10
Joyce Elaine
23 abr 2025
·
Se alojó 5 noches
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
The resort was beautiful. We had an ocean front suite that had a kitchen area. There were no dishes, silverware, or dish soap. That was an inconvenience. The room smelled musty. I sprayed fabreeze on the furniture, drapes, etc. happy I had it with me. Overall the beauty and weather were wonderful. We would go back again.
4
Milia
27 jul 2025
·
Se alojó 6 noches
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
8
Jin Ok
4 oct 2025
·
Se alojó 4 noches
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
전반적으로 스탭들도 친절하고 음식도 맛있었다. 하지만 우리가 묵었던 빌딩에 공사소음과 먼지가 심했다. 컴플레인을 했고 원활한 커뮤니케이션이 되었고 즉시 옮겨주었다. 하지만 옮겨진 방은 청소가 잘 되어있지 않아 문 뒷쪽에 먼지 가루들이 있었고, 샤워커튼에는 곰팡이가 있었다. 1박만 할거라서 컴플레인하지 않았다. 예정되어있던 낮 데일리 이벤트들은 숙박객들이 적고 호응도가 낮아서 진행되지 않았다. 많이 아쉬웠다. 이탈리안 레스토랑이 아주 좋았고, 스테이크하우스는 실망이었다. 가족 모두 스테이크 굽기를 미디움으로 요청했지만 모두 웰던으로 나왔다.
8
Allessandro
21 oct 2025
·
Se alojó 5 noches
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
I was disappointed that the second pool was not available the whole entire 4 days. They was currently repairing around the pool area. The property all around was very clean including the bathrooms. My boyfriend and I did a couples massage. Excellent. Spa area was inviting and relaxing. From the spa reception, to the locker room staff, and our massage therapists it was an amazing experience!! We had an oceanfront room and inside our bedroom was a slide door that lead outside to the balcony and what a gorgeous view we had. Our one bedroom suite came with a full kitchen, living room, one walk-in closet with a safe inside, 2 bathrooms, dishwasher, washer and dryer in the room, cold drinks inside the refrigerator, and a coffepot with coffee provided. The breakfast buffet every morning from 7-10am was while staffed and there was always plenty of food. Transportation was available which, cost from and to the resort $40 each time. Definitely will rent a car next time! Nightclub on-site 10pm-1pm my boyfriend and i enjoyed it. I want to give a huge shout out to all the staff but especially to TACKESHIA, TERESA, M&M (BEACH AREA), KEISHA (BEACH AREA), MARVIN, KADIAN, TAHEEM!! PEACE AND BLESSINGS! Beware when it comes to making reservations through a 3rd party website because our flight was delayed the first day so my boyfriend and I arrived a day later to the resort and expedia had canceled our reservation. We tried to contact the resort but found out we was given the wron #
2
Nancy Ann
20 mar 2025
·
Se alojó 8 noches
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
8
Tanay H
25 sept 2025
·
Se alojó 4 noches
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
Hotel was clean. Staff members were very helpful. Room view was amazing, housekeeping could’ve been a little bit better. Did not leave new towels had to call multiple times to get them in.
8
Elizabeth
27 ene 2025
·
Se alojó 4 noches
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas con impresionantes vistas al mar y distribuciones útiles, pero algunas se ven anticuadas. Varias reseñas mencionan un aire acondicionado débil, problemas con el agua caliente, humedad, puertas difíciles de cerrar, ruido cerca del entretenimiento y desgaste ocasional de los muebles.
Reseñas de huéspedes relacionadas
10
Daniel Shawn
26 sept 2025
·
Se alojó 5 noches
Ocean front 1 bedroom was very nice. We had a great time.
Ocean front 1 bedroom was very nice. We had a great time.
4
tariq
4 sept 2025
·
Se alojó 4 noches
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
10
Robert
11 oct 2025
·
Se alojó 5 noches
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
8
Melissa
17 oct 2025
·
Se alojó 2 noches
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
I really appreciate the privacy of the property, as it offers a secluded and peaceful environment. The room was large, measuring approximately 400 square feet, and had plenty of natural light flowing through the big windows, making it feel even more spacious and inviting.
8
Celesta
5 jul 2025
·
Se alojó 5 noches
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
I loved the property and my room was very spacious. We stayed in the Sentry building which seemed to be the most active. The food was okay and the entertainment was lively. However, the live shows and DJ were extremely loud. This is not a kid-free resort, so be prepared for that.
8
Ashley
28 may 2024
·
Se alojó 4 noches
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
Nice property but some wear and tear. We were in the sentry building which was the newest building and there was issues with the tub being chipped and painting discoloration. The sliding door was super hard to close and created a whistling sound. While there the AC went out in our room and when asked to be fixed maintenance came in and said give it 30 mins to an hour. It never cooled down and the AC never came up even after being asked to switch rooms. The staff was pleasant upon arrival and around the resort. The food was amazing but where our room was they blasted music all night which was frustrating. Beach sports was awesome and the staff at the spa was great!
6
Alisa
2 may 2025
·
Se alojó 1 noche
Furniture old
Furniture old
8
Stefan
16 jul 2025
·
Se alojó 4 noches
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
Property needs updates. There is NO AC in the common areas. The hibachi restaurant had great food but the restaurant itself needs to be updated badly. It was as hot as an oven in there which made the entire experience pretty miserable. We stayed in a 2 bedroom suite and it was convenient and spacious. The food was lacking. The service was great. The staff was great. The beach had a lot of seaweed but that’s pretty normal for the area. Overall a 7/10
8
Steven
24 feb 2025
·
Se alojó 7 noches
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
Whilst good and service was good, we were disappointed by the standard of the room . It needed updating and smelled musty. Paint was flaking, wood was chipped and broken, furniture was old and in poor condition and there were mold spots on the curtains . For the cost of the holiday the standard of the accomodation did not match !
6
Imani
27 nov 2024
·
Se alojó 3 noches
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
My Boyfriend and I stayed here for 4 days and I would rate the property 3/5. Pros: The Ocean Front View Room was beautiful! Definitely one of my favorites rooms out of all the hotel rooms I’ve stayed in. 24 hour room service. Multiple food options. Ample beach chair and sitting areas. Cons: Someone stole my boyfriend $100 personalized crocs and the hotel wouldn’t help us. The housekeeper was extremely rude and unprofessional after we requested to simply have the sheets changed. Bartenders are nice but unable to make specialty cocktails. They tried their best. Service was 50/50. Some people were really nice and others did the bare minimum.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por ser cálido, atento y servicial, con mayordomos y equipos de bar destacados. Sin embargo, el servicio puede ser lento o insensible a veces (especialmente para restaurantes, toallas y check-in), y algunos huéspedes informaron interacciones groseras o una mala resolución de problemas.
Reseñas de huéspedes relacionadas
6
Angela
23 jun 2025
·
Se alojó 4 noches
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Mary E
24 sept 2025
·
Se alojó 5 noches
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
Entire staff were amazing very friendly and courteous. Sabrina at the hibachi restaurant we enjoyed her upbeat energy, dancing and singing. Gary at the main bar was amazing he remembered everything about all the guest. Soon as he seen us coming he automatically made our drinks, had olives, pretzels, and popcorn, ready for us. Everyday we ended our evening at Gray’s place as we affectionately his work space. wilford, Emoy, Vernon was also great
10
Itisha
25 ago 2025
·
Se alojó 5 noches
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
10
Marlene
25 sept 2025
·
Se alojó 5 noches
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
So much compliments for this resort and its amazing staff. From the time we arrived, until the tme we left, all our experiences surpassed our expectations!!! I wish I could name all the staff we came in contact with, but time won't allow it. The fisrt staff were the front desk staff, and they were amazing. Anthaniel and his co-worker (sadly I forgot her name) were first contact with your resort, and from there on, the bar was set very high! We knew we had picked a "20 🌟" establishment! Immediately after that first encounter, our second was with the personable, kind, patient, with no other than Mr. Vernon, who went above and beyond to make sure we felt welcome! He helped in making us feel so welcome, from the time we checked in, until the time we checked out. What an amazing asset to your great establishment! Moving on to your food staff: Nekeshia, gave us our first insight to what an amazing dining staff you have on property. She attended to all our dining request with such grace and charm. She always checked on us to make sure our dining needs were met. What a sweetheart! Another amazing dining staff is no other rhan Miss Vanessar.She went above her duties to make sure we were satisfied guests! We felt like we were the only guests dining at that moment. What made her earn this recognition? Let me take a little time to tell you. We wanted freshly squeezed Watermelon juice, but we were told there weren't any more. Vanessar happened to be walking by and stopped at our table to
2
Sophia
16 ago 2025
·
Se alojó 5 noches
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
A few of our items “mysteriously” disappeared. We found our house keeper with one of our toothpicks in her mouth while cleaning our villa, speaks volumes. We are now left with an investigation to follow up on and an unforgettable experience for all the wrong reasons. Will not be returning.
6
Belinda
5 ago 2025
·
Se alojó 3 noches
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
Food options 👎 Transportation 👎 The fact that I had to wait on bath linens until after 10 p.m. was absolutely ridiculous and the fact that I called 4 times starting at 7 p.m. and no one seemed to give a F, didn't sit well, especially when I kept letting them know that I had an event to go to, so my guests was unable to attend the event with me for that reason. At the morning of check-out, complained about it and the nonchalant attitude was amazingly disrespectful. Especially having to drag luggage to the 1st building to check-out, because no golf cart was available to transport us.👎
10
Gregory
14 feb 2025
·
Se alojó 5 noches
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
We had an amazing stay at the Jewel Grande. The staff were all amazing however id like to mention a couple that stood out. Upon arrival Vernon immediately made us feel welcome and assured us that we were " The Jewel of the Grande"... Gary was our favorite bar tender in the Lobby Bar always treating us like family. Shanna's huge heart and smile were both so welcoming. Entertainment work so hard and did amazing. We would absolutely stay here again.
4
Milia
27 jul 2025
·
Se alojó 6 noches
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
10
shakila
1 nov 2025
·
Se alojó 4 noches
The staff was wonderful
The staff was wonderful
10
pamela
5 oct 2025
·
Se alojó 9 noches
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
It was an all inclusive beautiful resort, had restaurants and pools. But the major difference between this resort and anywhere I have been was the customer service. It was so far above any I have seen. You felt like you were an important person as well as a family member. Kudos to a great staff !!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Convenientemente cerca del aeropuerto de Montego Bay y situado en un tramo de playa tranquilo y privado. Algunos huéspedes lo encontraron lejos de las tiendas y apreciaron el diseño compacto y transitable, aunque las escaleras entre las áreas pueden ser un factor.
Reseñas de huéspedes relacionadas
10
Melvin
16 feb 2025
·
Se alojó 4 noches
Great location. Good service. Relaxing
Great location. Good service. Relaxing
8
Peter
22 sept 2025
·
Se alojó 6 noches
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
Excellent local food to sample. Quiet getaway location if you just need to chill and relax.
10
Hyacinth
9 sept 2024
·
Se alojó 6 noches
The property is located so close to the airport and other great attractions.
The property is located so close to the airport and other great attractions.
6
Jennifer
4 ene 2025
·
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.
6
Robert
15 ene 2025
·
Se alojó 8 noches
Far from shopping. Too many steps from Hotel, beach and restaurants.
Far from shopping. Too many steps from Hotel, beach and restaurants.
8
Julissa
11 oct 2025
·
Se alojó 3 noches
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
Hotel was close to the airport, clean and relaxing. However, the swimming pool area could use a bit more fun.
6
Atin
29 jul 2024
·
Se alojó 4 noches
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
Property is very close to the airport and it’s a nice and quiet hotel. Staff is very friendly and sevice is good. Overall experience is ok just the hotel is not in a very good condition, rooms look old and found roaches in closets.
10
LaTracia
8 ago 2025
·
Se alojó 3 noches
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
The views and the staff were great!! We loved the easy walk to the beach and yo meals because my mom has a tough time walking and this small boutique hotel was perfect for her! Thank you!!!
8
Rhonda
21 sept 2024
·
Se alojó 5 noches
The property is nice and located close to the airport
The property is nice and located close to the airport
8
JONI MARIE BENTZ
6 feb 2025
·
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
A muchos les gustó el bufé de desayuno, los locales especiales y el pollo jerk en la playa, pero la cena es inconsistente. Las preocupaciones comunes incluyen el cierre de restaurantes o un horario limitado, largas esperas y la necesidad de reservas, un cargo por el servicio a la habitación, locales cálidos con aire acondicionado limitado y bebidas débiles.
Reseñas de huéspedes relacionadas
6
Angela
23 jun 2025
·
Se alojó 4 noches
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
Good: comfortable beds, great coffee, very friendly people. Bad: slow service in restaurants and they seem to open when they want. Once your glass is filled once don’t expect anyone to ask to refill. We don’t drink; this was just water and coke we waited on. The taxi people outside are super pushy even when we told them we did not need a ride they insisted we cancel with people we booked and use them instead. Patio doors will not fully close so the room stayed pretty warm and we couldn’t open the curtains because that would let more heat in. Wouldn’t go back.
10
Ashley
6 oct 2025
·
Se alojó 1 noche
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
Jewel Grande Montego Bay Resort & Spa was beautiful! The staff were welcoming and always nice. We really enjoyed our staff. The only issue we encountered during our stay was the restaurant options. One of the restaurants was not open throughout our stay, and another one was closed during the time it was scheduled to be open. The establishment only has a total of 4, not including the buffet, and the majority of the restaurants weren't open until after 5 pm. Since we stayed for 4 days, we would have loved to have been able to experience the variety of restaurants we booked the resort for. Other than that, we enjoyed our time and would recommend anyone looking for a laid-back resort to relax.
8
Kevin Damon
28 jun 2025
·
Se alojó 3 noches
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
The property was nice, the staff was very friendly and helpful. The food was not very good The steakhouse and Asian restaurants were closed every other night. The buffet was ok, breakfast was the best part.
10
Robert
11 oct 2025
·
Se alojó 5 noches
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
We thoroughly enjoyed our stay at the Jewel Grande. The resort was well kept and the staff were polite and helpful. Our room was very nice and spacious with an amazing view of part of the resort and the ocean. The food was excellent everywhere we ate from the breakfast buffet to the lunch options and finally the dinners. It was peaceful and had the feel of a private resort and beach. We had an amazing time and we certainly come back.
10
Caylin
14 abr 2025
·
Se alojó 4 noches
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
The quality of SERVICE this place exudes is unbelievable. Yes, it is for the tips, but still. They're so warm and inviting! Wait until arrival to book your excursions right there at the hotel. Also, the BEST jerk chicken on all of MoBay is here, at this hotel, ON THE BEACH. I swear by it. We had jerk chicken at 10 places, this place was the best. Get the green sauce.
4
Milia
27 jul 2025
·
Se alojó 6 noches
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
The property is gorgeous but the staff at the restaurants was rude and cleaning (sweeping) while people are eating is nasty. They charge 10.00 every time for room service, didn’t clean the room 2 days and the resort has no elevator for guess that go to the ground level where the pools and beach is located. Dining limited greenery so your eating mostly meat and a couple time cabbage.
6
Staceyann
17 nov 2025
·
Se alojó 2 noches
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
Room was outstanding, specious clean, etc Bell man did indicate limited items in mini fridge. Upon arriving it was very windy and within 2 hours all water activity and beach access was closing. Food quality and options was poor.
6
Mariana
22 ene 2025
·
Se alojó 6 noches
Food excellent
Food excellent
8
Brandy
4 oct 2024
·
Se alojó 6 noches
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
Really loved everything about the property. The staff was perfecf. The unlimited, all inclusive adult beverages were EXTREMELY watered down. Stopped ordering drinks after 2 days because they were weak and I was just consuming a ton of sugar. Went on a catamaran, got a good buzz. 1 drink and a beer at the airport, good buzz. And it doesn't take much for me because I never drink. It was really disapppointing. I'll likely choose a different resort from now on because it was my 1 time to kinda of let loose, and I couldn't.
8
Jessica C
31 ago 2025
·
Se alojó 4 noches
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Dima
13 mar 2023
·
Se alojó 7 noches
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
The staff was excellent- they are happy to be working at the resort and it shows. Kids zone staff were really great. Water sports were also a great touch.
10
Kaylie
11 mar 2023
·
Se alojó 7 noches
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
Loved this resort so much! Had absolutely everything you could need, several food options, tons of entertainment and the staff is so welcoming and nice it makes you never want to leave.
8
Kevin
11 mar 2023
·
Se alojó 5 noches
Access to the ocean very limited
Access to the ocean very limited
10
Faith
7 mar 2023
·
Se alojó 5 noches
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
The staff is so courteous. Probably one of the best experiences thus far. From check in, to food services, and the culture. Will definitely be back!!!!
10
Jerry
5 mar 2023
·
Se alojó 4 noches
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Resort met all expectations. Staff was friendly and helpful. Food was excellent. Drinks very available and tasty. Our room was a little noisy in evening, but very quiet after about 9:30 pm. A superb all inclusive resort.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 5 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Transporte al aeropuerto: 33 USD por persona ida y vuelta
- Transporte al aeropuerto por menor: 16.5 USD ida y vuelta
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Campo de golf (cercano)
Playa (cercana)
Windsurf
Billares
Zona de juegos
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito