Residhome Bordeaux

Ved ankomsten blev vi taget imod af en meget sød og utrolig hjælpsom ung receptionist. Hun fortalte meget om hotellet og seværdighederne i byen, hjælp til letbanen mm. Vi fik et kort, hvor hun tegnede flere steder ind bl.a. turistkontoret, og hvor vi skulle stå af letbanen. Vi fik et rigtigt dejligt værelse (med tekøkken) med udsigt til broen. Sengen var utrolig dejlig at sove i. Vil gerne anbefale hotellet.

Séjour très agréable, studio parfait , personnel très sympathique et serviable

In countless hotels I have stayed at over the past 20 years, of all price ranges, this one grabs the distinction of making it among the worst stays I have been. I even forgot it was possible to be that unprofessional. First, this is NOT a real hotel, it is a fake appartment complex, with 0 charm. You get none of the traditional hotels benefits: Your room won't be cleaned (only once a week, clean your own mess, wash your own things, expect none of the things you will use to be replenished, like just the shower soap or coffee pod), you will not have the possibility to have your own temperature, it is alledgedly at the will of the building landlord, so even if the temperature is about 80-85 degrees in your room, NO A/C, no air conditioning for the whole week. Try to sleep on a bumpy uneven mattress from one side to the other. Leave the window open to try to cool down the room at night, get eaten alive by mosquitos. Wake up in the morning at 7.30am to NO WATER! NO SHOWER possible... Before a full day with clients... Try to go to the front desk for a solution by suggesting using a room which checked out early (some floors still had some water), hear the manager Romuald (if that's his real name) almost insult you for daring to ask, and not being comprehensive enough... without any apologies. The only positives: the location, and the convenient underground paying parking. But, you can find plenty of better places around... Consider yourself warned.

MERCI 😘 à toute l'équipe !.. Comme d'habitude le "TOP"

Air conditioning was only heating even we had 24-26 degrees in the room. Cooling will fist be turned on I May.