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Sofitel Hangzhou Westlake

107 US$

/natt

Snitt för september

Sofitel Hangzhou Westlake - Image 1

Sofitel Hangzhou Westlake - Rum

Sofitel Hangzhou Westlake - Rum

Sofitel Hangzhou Westlake - Utsikt från rummet

Sofitel Hangzhou Westlake - Pool

Priser för Sofitel Hangzhou Westlake

Välj datum för att se priser och tillgänglighet.

107 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Sofitel Hangzhou Westlake är priset per natt i genomsnitt 107 US$ under den billigaste månaden (januari) och 137 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Sofitel Hangzhou Westlake efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	107 US$
februari	112 US$
mars	117 US$
april	133 US$
maj	137 US$
juni	125 US$
juli	121 US$
augusti	121 US$
september	107 US$
oktober	127 US$
november	119 US$
december	114 US$

Dyrast: maj (ca 137 US$)

Billigast: januari (ca 107 US$)

Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool, bastu och dygnet runt-öppet fitnesscenter. Detta hotell har även grati...

Bekvämligheter

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du bland annat tillgång till inomhuspool, bastu och dygnet runt-öppet fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Företagsfaciliteter

Gäster har tillgång till bland annat gratis internet, business-service och expressincheckning. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och avgiftsfri parkering finns på plats.

Måltider

Ta dig en bit mat på Yong Jin Ge, en av de 3 restauranger detta hotell ståtar med, eller stanna på rummet och nyttja dess rumsservice dygnet runt. Mindre måltider finns även på deras kafé. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras dagligen mot en avgift från 06.30 till 10.30.

Rum

Känn dig som hemma i ett av de 233 rummen med kylskåp och LCD-tv. Sängen har duntäcken och sängtillbehör av högsta kvalitet. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan satellitkanaler står för underhållningen. Badrummen har lyxtoalettartiklar och hårtorkar.

Läge

Sofitel Hangzhou Westlake ligger centralt i Hangzhou, 5 min promenad från Xihu (Västra sjön) och 3 min med bil från Broken Bridge. Detta hotell i lyxstil ligger 3,5 km från Wulin-torget och 3,6 km från Hangzhou China Silk Town.

Vad finns i närheten

Xihu (Västra sjön)(0.3 miles)
Westlake Yintais shoppingcenter(0.3 miles)
Nr. 2-parken(0.5 miles)
Qinghefang Old Street(0.6 miles)
Wushan-torget(0.6 miles)
Xihu Tiandi(0.6 miles)
Chenghuang Pavilion(0.6 miles)
Zhu Bingren bronskonstmuseum(0.6 miles)
Hu Xueyan Former Residence(0.7 miles)
Liulang Wenying-parken(0.7 miles)
Hangzhou historiska museum(0.7 miles)
Museum of Traditional Chinese Medicine(0.7 miles)
Kinas konstakademi(0.8 miles)
Phoenix-moskén(0.9 miles)
Wushan Night Market(0.9 miles)
Den största flygplatsen i närheten är Hangzhou (HGH-Xiaoshan Intl.)(23.1 miles)

Parkering
Restaurang
Pool
Business center
Rumservice
Tur- och utflyktsdisk

Läge

333 Westlake Avenue, Shangcheng District, Hangzhou, Kina

Xihu (Västra sjön) (0.3 miles)

Westlake Yintais shoppingcenter (0.3 miles)

Nr. 2-parken (0.5 miles)

Qinghefang Old Street (0.6 miles)

Wushan-torget (0.6 miles)

Xihu Tiandi (0.6 miles)

Mer platsinformation

Rumsalternativ

8

Lyxrum - 1 kingsize-säng - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

484 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

5

Superior-rum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

5

Superior-rum - 2 enkelsängar - utsikt mot staden

Information om rummet

2 Enkelsängar

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

9

Lyxrum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

484 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

12

Svit - 1 kingsize-säng (Prestige)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

861 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Superior-rum - 1 kingsize-säng - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

6

Superior-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

9

Juniorsvit - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

646 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

8

Lyxrum - 1 kingsize-säng - tillgång till Club Lounge

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

484 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

1

Lyxrum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

8

Lyxrum - 1 kingsize-säng - tillgång till Club Lounge - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

484 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

Gästrecensioner för Sofitel Hangzhou Westlake

8.3

Mycket bra

Baserat på 721 verifierade recensioner

Vem bor här?

Företag

36%

Par

22%

Familj

25%

Grupper

9%

Ensamresande

6%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Sofitel Hangzhou Westlake berömmer resenärer konsekvent det centrala läget vid West Lake och den generellt vänliga servicen, samtidigt som de noterar att faciliteterna är daterade och att det finns visst underhåll eller problem med luftkonditioneringen i vissa rum. Städningsstandarden är vanligtvis hög och frukostkvaliteten varierar från utmärkt till ojämn.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Sofitel Hangzhou Westlake berömmer resenärer konsekvent det centrala läget vid West Lake och den generellt vänliga servicen, samtidigt som de noterar att faciliteterna är daterade och att det finns visst underhåll eller problem med luftkonditioneringen i vissa rum. Städningsstandarden är vanligtvis hög och frukostkvaliteten varierar från utmärkt till ojämn.

många tycker att rummen är rymliga och bekväma, även om Wi-Fi, madrasser och badrum kan vara en besvikelse på grund av ålder eller slitage. Det är lätt att ta sig till sjön, men trafik eller övergångar kan vara besvärliga för vissa gäster. Räkna med ett bekvämt läge med vänlig service i ett äldre, välskött hotell.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Faciliteterna och de gemensamma utrymmena känns daterade och under femstjärnig standard för vissa, även om underhållet generellt är acceptabelt.

Relaterade gästrecensioner

10

Masato

7 maj 2023

·

Stannade 2 nätter

プライベートなプールで家族と遊べる

プライベートなプールで家族と遊べる

4

JEAN

10 juni 2024

·

Stannade 1 natt

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

10

Jade

6 juni 2025

·

Stannade 2 nätter

Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service. This hotel also offered a free washing machine and dryer to use. This was so handy after days of travelling.

Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service. This hotel also offered a free washing machine and dryer to use. This was so handy after days of travelling.

4

Youzhu

25 okt. 2022

·

Stannade 1 natt

设施过于老旧不推荐

设施过于老旧不推荐

4

Anaïs

26 juli 2025

·

Stannade 1 natt

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

8

Yang

18 dec. 2024

·

Stannade 4 nätter

Good location, but facilities a bit old.

Good location, but facilities a bit old.

8

JUNGHYUN

29 okt. 2025

·

Stannade 4 nätter

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

4

Benjamin

18 jan. 2026

·

Stannade 1 natt

Dated, room felt like a sauna, nothing like a Sofitel should be

Dated, room felt like a sauna, nothing like a Sofitel should be

10

Huo

11 juni 2025

·

Stannade 1 natt

They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!

They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!

6

Ka Fai Joseph

30 nov. 2025

·

Stannade 2 nätter

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Rummen är generellt mycket rena och välskötta, och städtjänsten får ofta beröm. Ett fåtal gäster noterade brister och mindre underhållsproblem i badrummet.

Relaterade gästrecensioner

10

Jianlong

22 sep. 2023

·

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

10

zengqin

22 feb. 2026

·

Stannade 4 nätter

客房很整潔，但是早餐多樣性不夠，住的幾天都是一樣的。

客房很整潔，但是早餐多樣性不夠，住的幾天都是一樣的。

10

Arnaldo

29 mars 2025

·

Stannade 3 nätter

Very well located, clean, good breakfast

Very well located, clean, good breakfast

10

Wei

4 okt. 2023

·

Stannade 3 nätter

The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.

The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.

10

Kwok Wing

1 dec. 2025

·

Stannade 2 nätter

Clean room! Polite staff!

Clean room! Polite staff!

10

SANGHO

23 nov. 2025

·

Stannade 2 nätter

객실, 침구 다 깨끗하고 조식도 맛있어요

객실, 침구 다 깨끗하고 조식도 맛있어요

8

Vincent

8 mars 2025

·

Stannade 3 nätter

Hotel staff was amazing. Positive attitude to serve their hotel guests all the time. Staff service definitely meets a five-star hotel standard. However, the condition of the room needs renovation. Uneven flooring on bathroom floor. Grout dropped off between tiles were seen around toilet area. Otherwise, had a good hotel stay.

Hotel staff was amazing. Positive attitude to serve their hotel guests all the time. Staff service definitely meets a five-star hotel standard. However, the condition of the room needs renovation. Uneven flooring on bathroom floor. Grout dropped off between tiles were seen around toilet area. Otherwise, had a good hotel stay.

8

JUNGHYUN

29 okt. 2025

·

Stannade 4 nätter

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

6

Kim Hua

31 dec. 2023

·

Stannade 4 nätter

The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.

The housekeeping was not met. The cups weren’t washed. The beds weren’t tided properly. Some of our rubbish was also not cleared away. The service was not what we expected based on the reviews.

8

Hui Cheng

22 nov. 2024

·

Stannade 3 nätter

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga och bekväma, men många noterar daterad inredning och slitage, och vissa badrum behöver renoveras. Det finns rapporter om svag luftkonditionering, ojämna madrasser, begränsad utsikt från de lägre våningarna och ibland opålitlig Wi-Fi.

Relaterade gästrecensioner

2

CHEE YEN

9 apr. 2024

·

Stannade 3 nätter

- 5 stars Hotel without good air-conditioner - Not providing convenient room and comfort to the guests. - Staff Hotel not even solving guests complaint. - Air conditioner not running well, noisy room environment.

- 5 stars Hotel without good air-conditioner - Not providing convenient room and comfort to the guests. - Staff Hotel not even solving guests complaint. - Air conditioner not running well, noisy room environment.

8

Peng

15 maj 2025

·

Stannade 5 nätter

Good breakfast. Nice environment. Clean place. The staff are nice. But the wifi is not working well.

Good breakfast. Nice environment. Clean place. The staff are nice. But the wifi is not working well.

10

Jade

6 juni 2025

·

Stannade 2 nätter

Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service. This hotel also offered a free washing machine and dryer to use. This was so handy after days of travelling.

Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service. This hotel also offered a free washing machine and dryer to use. This was so handy after days of travelling.

6

Matt

29 nov. 2024

·

Stannade 2 nätter

The Bathrooms need to be updated

The Bathrooms need to be updated

8

Tzu-hui

19 dec. 2025

·

Stannade 2 nätter

入住2樓開窗看不到市景很失望，畢竟訂的是市景房，清潔人員陳松霞很棒，從住宿使用習慣協助調整房內用具，是優秀員工，很感謝他～

入住2樓開窗看不到市景很失望，畢竟訂的是市景房，清潔人員陳松霞很棒，從住宿使用習慣協助調整房內用具，是優秀員工，很感謝他～

8

Vincent

8 mars 2025

·

Stannade 3 nätter

Hotel staff was amazing. Positive attitude to serve their hotel guests all the time. Staff service definitely meets a five-star hotel standard. However, the condition of the room needs renovation. Uneven flooring on bathroom floor. Grout dropped off between tiles were seen around toilet area. Otherwise, had a good hotel stay.

Hotel staff was amazing. Positive attitude to serve their hotel guests all the time. Staff service definitely meets a five-star hotel standard. However, the condition of the room needs renovation. Uneven flooring on bathroom floor. Grout dropped off between tiles were seen around toilet area. Otherwise, had a good hotel stay.

4

Benjamin

18 jan. 2026

·

Stannade 1 natt

Dated, room felt like a sauna, nothing like a Sofitel should be

Dated, room felt like a sauna, nothing like a Sofitel should be

6

Hany

4 apr. 2025

·

Stannade 3 nätter

Old dated rooms and clean

Old dated rooms and clean

8

Hui Cheng

22 nov. 2024

·

Stannade 3 nätter

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

6

Ka Fai Joseph

30 nov. 2025

·

Stannade 2 nätter

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen beskrivs ofta som vänlig och hjälpsam, och personalen anstränger sig för att hjälpa till. Vissa gäster upplevde brister eller oprofessionella beteenden, särskilt i samband med mat och betalning.

Relaterade gästrecensioner

10

Jianlong

22 sep. 2023

·

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

4

JEAN

10 juni 2024

·

Stannade 1 natt

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

10

Wee Hong

26 dec. 2025

·

Stannade 2 nätter

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.

4

Anaïs

26 juli 2025

·

Stannade 1 natt

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

10

Tin Kin

23 juni 2025

·

Stannade 2 nätter

Excellent service. Value for money

Excellent service. Value for money

10

Haitian

23 jan. 2025

·

Stannade 1 natt

Very nice location and great service👍

Very nice location and great service👍

10

Gregory

27 okt. 2024

·

Stannade 3 nätter

The staff were very helpful and accommodating. Highly recommended!

The staff were very helpful and accommodating. Highly recommended!

8

Debbie Miu Kwan

25 nov. 2025

·

Stannade 4 nätter

The room was great and the staff was always courteous.

The room was great and the staff was always courteous.

10

Huo

11 juni 2025

·

Stannade 1 natt

They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!

They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!

10

Susan

29 juli 2024

·

Stannade 2 nätter

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt läge, perfekt att gå till, precis tvärs över West Lake och nära kollektivtrafiken. Trafik eller fotgängaröverfarter kan vara besvärliga ibland, särskilt för mindre rörliga resenärer.

Relaterade gästrecensioner

10

Jianlong

22 sep. 2023

·

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

Stayed for two nights and the experience is fantastic. The hotel is close to metro station and the west Lake is cross the street. Hotel is clean and staff is very polite and friendly. Breakfast has a lot of options and is good value for money. The cleaning lady who is responsible for 4th floor has done a great job to make my room clean and comfortable. Thanks for providing excellent customer experience.

10

Minchuan

18 juli 2024

·

Stannade 2 nätter

Next to the Westlake, very easy to access. Central location

Next to the Westlake, very easy to access. Central location

10

Wei

4 okt. 2023

·

Stannade 3 nätter

The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.

The hotel is located cross street distance from the world famous Westlake. The hotel rooms are super clean and spacious. The staff are well trained, but I found the male staff members were less patient than the female staff. Another thing should be improved is the transportation. The taxi or Uber drivers sometimes were not able to drive to the front of the lobby to pick up guests - inconvenient when with luggage.

8

Willy C.

3 jan. 2025

·

Stannade 3 nätter

5 minutes to West lake main entrance by just walking across underground . Descending stairs but by escalators in climbing back. Near shopping mall walk by 15 minutes. Malls have upper floor restaurants. Notable is Green Tea Chinese Restaurant with reasonably priced food.

5 minutes to West lake main entrance by just walking across underground . Descending stairs but by escalators in climbing back. Near shopping mall walk by 15 minutes. Malls have upper floor restaurants. Notable is Green Tea Chinese Restaurant with reasonably priced food.

10

Bradley

30 juni 2025

·

Stannade 2 nätter

Lovely hotel amazing location

Lovely hotel amazing location

10

Thu

16 sep. 2025

·

Stannade 3 nätter

Great location and service.

Great location and service.

8

seulki

1 juni 2025

·

Stannade 4 nätter

서호 바로앞에 있어서 좋음

서호 바로앞에 있어서 좋음

6

WEIRAN

9 okt. 2024

·

Stannade 1 natt

Very inconvenient to cross to place of interest. Especially to elderly

Very inconvenient to cross to place of interest. Especially to elderly

10

Gail

18 juni 2024

·

Stannade 2 nätter

Convent location a block from West Lake, clean comfortable facility, would stay here again.

Convent location a block from West Lake, clean comfortable facility, would stay here again.

6

Ka Fai Joseph

30 nov. 2025

·

Stannade 2 nätter

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får ofta beröm för kvalitet och utbud, men flera gäster tyckte att variationen eller standarden var under förväntningarna. Enstaka problem med servicen rapporterades.

Relaterade gästrecensioner

10

zengqin

22 feb. 2026

·

Stannade 4 nätter

客房很整潔，但是早餐多樣性不夠，住的幾天都是一樣的。

客房很整潔，但是早餐多樣性不夠，住的幾天都是一樣的。

10

Arnaldo

29 mars 2025

·

Stannade 3 nätter

Very well located, clean, good breakfast

Very well located, clean, good breakfast

4

JEAN

10 juni 2024

·

Stannade 1 natt

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

When you are familiar with the Accor brand, Sofitel means something in terms of overall quality of service, food and comfort. The Hangzhou westlake hotel is falling short in every aspect. The buffet has nothing to do with the standards of the brand and is closer to a 3 star hotel. The reception staff is willing to help, but besides that, you better run and hide: the bar tender telling you they ran out of champagne (yes in a Sofitel) and trying to sell you a poor sparkling wine, then leaving you the dark at 10.30pm after closing shop, the attendant of the wonton stand telling you abruptly that they are closed at 1.30pm when you just paid and the closing time is 2pm... This place is obviously lacking some professional management

10

SANGHO

23 nov. 2025

·

Stannade 2 nätter

객실, 침구 다 깨끗하고 조식도 맛있어요

객실, 침구 다 깨끗하고 조식도 맛있어요

4

Anaïs

26 juli 2025

·

Stannade 1 natt

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

Expérience mitigée dans ce Sofitel dont le fameux "rooftop" est réservé uniquement aux abonnés ALL (ce qui n'est aucunement mentionné dans leurs annonces) et mis en avant partout... Le service est quant à lui exécrable (hormis les bagagistes qui sont toujours souriants et prêts à vous aider), sinon on vous force à payer le petit-déjeuner en vous sortant un TPE à 7h du matin alors même que vous avez déjà payé le petit-déjeuner via Hotels.com et ils insistent, vous demandant le cas échéant d'aller voir l'accueil (alors qu'ils ont une ligne directe par téléphone). Le petit-déjeuner avait bien été réglé, mais aucune excuse, on vous place simplement. Très décevant pour un Sofitel, celui-ci n'est pas la hauteur

10

Jie

2 aug. 2025

·

Stannade 7 nätter

Excellent hotel with great buffet breakfast and very friendly hotel staff

Excellent hotel with great buffet breakfast and very friendly hotel staff

8

JUNGHYUN

29 okt. 2025

·

Stannade 4 nätter

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.

8

Hui Cheng

22 nov. 2024

·

Stannade 3 nätter

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

Sofitel Hangzhou is located right next to Westlake which is really convenient. Whilst the property is dated, we were surprised by the cleanliness. The staff is super friendly and never fail to attend to our needs. Breakfast was an excellent selection from chinese to western cuisine. They even offer a takeaway service for coffee & tea at breakfast. One downside is the mattress condition; it’s sunken and warrants a replacement.

6

Ka Fai Joseph

30 nov. 2025

·

Stannade 2 nätter

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

10

Susan

29 juli 2024

·

Stannade 2 nätter

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

6

edwin

för 2 veckor sedan

·

Stannade 1 natt

Voor mij was het bed veel te hard, de rest was niks op aan te merken

Voor mij was het bed veel te hard, de rest was niks op aan te merken

8

yongchul

för 3 veckor sedan

·

Stannade 3 nätter

주변 상점 괞찬아요 그리고 객실이 깨끗합니다.

주변 상점 괞찬아요 그리고 객실이 깨끗합니다.

6

Mary

för 3 veckor sedan

·

Stannade 5 nätter

Hotel is dated and due for an upgrade. The pool is small and old. Unsmiling reception and poor first impression as we discovered the aircon was faulty after unpacking then the safe didn’t work after we changed rooms. Spoken English is limited. However, breakfast was really great with a huge selection of dishes. Good location close to West Lake but underpass to reach it has many steep stairs.

Hotel is dated and due for an upgrade. The pool is small and old. Unsmiling reception and poor first impression as we discovered the aircon was faulty after unpacking then the safe didn’t work after we changed rooms. Spoken English is limited. However, breakfast was really great with a huge selection of dishes. Good location close to West Lake but underpass to reach it has many steep stairs.

2

Chun Hoe

för 3 veckor sedan

·

Stannade 2 nätter

It’s a very very old purely maintained hotel. Super disappointed with my stay.

It’s a very very old purely maintained hotel. Super disappointed with my stay.

10

Giulio

21 aug. 2026

·

Stannade 2 nätter

Albergo di lusso a due passi dal Lago Occidentale e a distanza pedonale (10-15 minuti) da due linee di metropolitana che collegano il centro di Hangzhou con l'aeroporto. Colazione strepitosa con una scelta infinita di opzioni dolci e salate.

Albergo di lusso a due passi dal Lago Occidentale e a distanza pedonale (10-15 minuti) da due linee di metropolitana che collegano il centro di Hangzhou con l'aeroporto. Colazione strepitosa con una scelta infinita di opzioni dolci e salate.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 14:00 till 00:00

Innan 12:00

Deposition

Du måste betala den helt återbetalningsbara depositionen för denna fastighet.

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Tillval

Ytterligare betalda tjänster du kan efterfråga.

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Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $101	25 $141	26 $130
27 $104	28 $92	29 $104	30 $99

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

2026-09-23: NO DATA
2026-09-24: 100.54830915234376USD
2026-09-25: 141.44250953613283USD
2026-09-26: 130.37024223291016USD
2026-09-27: 104.01997149658204USD
2026-09-28: 92.20627829882812USD
2026-09-29: 103.67997769140625USD
2026-09-30: 99.29058640234376USD
2026-10-01: 142.21983663769532USD
2026-10-02: 163.3139310917969USD
2026-10-03: 164.86671037695314USD
2026-10-04: 153.6261084248047USD
2026-10-05: 133.10865540820313USD
2026-10-06: 110.91340253466798USD
2026-10-07: 110.91340253466798USD
2026-10-08: 110.91340253466798USD
2026-10-09: 111.06105232470703USD
2026-10-10: 110.91340253466798USD
2026-10-11: 110.91340253466798USD
2026-10-12: 124.77757893652344USD
2026-10-13: 149.4539298544922USD
2026-10-14: 161.71726483789064USD
2026-10-15: 161.71726483789064USD
2026-10-16: 190.0017391435547USD
2026-10-17: 146.79338653613283USD
2026-10-18: 138.6417553383789USD
2026-10-19: 124.77757893652344USD
2026-10-20: 161.71726483789064USD
2026-10-21: 161.85479354296876USD
2026-10-22: 145.30337360205078USD
2026-10-23: 142.20828332373048USD
2026-10-24: 152.67863251757814USD
2026-10-25: 117.97929998535157USD
2026-10-26: 126.9849563178711USD
2026-10-27: 141.09524174365237USD
2026-10-28: 155.1991472402344USD
2026-10-29: 141.03802202490235USD
2026-10-30: 141.03802202490235USD
2026-10-31: 155.1991472402344USD
2026-11-01: 126.92659081591798USD
2026-11-02: 126.9849563178711USD
2026-11-03: 126.9849563178711USD
2026-11-04: 126.9849563178711USD
2026-11-05: 126.9849563178711USD
2026-11-06: 126.9849563178711USD
2026-11-07: 141.03802202490235USD
2026-11-08: 113.83855233154297USD
2026-11-09: 126.9849563178711USD
2026-11-10: 126.9849563178711USD
2026-11-11: 126.9849563178711USD
2026-11-12: 126.93698098632814USD
2026-11-13: 128.3492976669922USD
2026-11-14: 141.09524174365237USD
2026-11-15: 126.9849563178711USD
2026-11-16: 126.9849563178711USD
2026-11-17: 126.9849563178711USD
2026-11-18: 126.9849563178711USD
2026-11-19: 126.9849563178711USD
2026-11-20: 126.9849563178711USD
2026-11-21: 140.8338816508789USD
2026-11-22: 126.9849563178711USD
2026-11-23: 126.9849563178711USD

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Boendets spa är inte tillgängligt tills vidare.

Du måste betala följande helt återbetalningsbara depositionen.

Deposit: CNY 500 per accommodation, per night

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort, bankkort och kontanter.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Engångsartiklar som tandborste, tandkräm, kam, tvål, schampo och tofflor finns tillgängliga på begäran.

Poolen är tillgänglig mellan 12.00 och 20.00.
Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Ett barn, 11 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Djur och assistanshundar är ej tillåtna.
Bil behövs inte för transport till och från detta boende.

Avgift för frukostbuffé: CNY 188 per person (ungefärligt pris)
Avgift för flygtransfer: CNY 550 per fordon (enkel resa)
Avgift för extrasäng: CNY 288.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.