La Laguna Gran Hotel

Historic lobby and patio, rooftop pool with views, hot tub, bar/cafeteria, and a gym/spa are highlighted positively. Water can be cold or the hot tub out of service, and on-site paid parking is limited or sometimes unavailable, with nearby public parking used.

Rooms and public areas are widely reported as very clean. A few guests noted lapses or wear, including missed supplies, mold or cobwebs, and tired finishes.

Rooms are generally spacious and comfortable, with varied styles between historic and newer wings. Several guests report noise between rooms or from streets and recurring issues with weak or unadjustable air conditioning; a few found some rooms dated or not as pictured.

Service is widely described as friendly and helpful across reception, bar and restaurant teams. Occasional complaints cite slow or chaotic meal service or unfulfilled requests.

Central in La Laguna’s historic area, within easy walking distance of sights, restaurants and tram links; also convenient for Tenerife North Airport. A few mention tricky driving or parking access in the area.

Breakfast is often praised for quality and variety. Dinners and half-board receive mixed feedback: some enjoyed good meals and value, while others found the restaurant poor or service chaotic.