Pensión Alcalá

Good & simple for a couple of days….

Single no-frills room. Did what it says on the tin. Cheap and cheerful, convenient location, would stay there again.

For a 1* pension hotel the room I had as a solo traveller was superb ! Good sized room, sink, fridge, and balcony was just perfect. Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower. Raphael and Carlos keep the property spotlessly clean and do a great job. I highly recommend Pension Alcala, but its best to try and book a room with a balcony

Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!

Xenophobia & discrimination at Pensión Alcalá. I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.