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Hotel Madrid Gran Via 25 Affiliated by Meliá

From

US$ 255

/ noite

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From

US$ 255

/ noite

Sobre esta propriedade

. Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.. No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário par...

Restaurante
Elevador
Serviço de quarto
Internet de alta velocidade
Porteiro
Balcão de turismo

Localização

Calle Gran Vía 25,28013 Madrid,ES, Sol, Madri, Espanha

Mais informações sobre a localização

Opções de quarto

8

Habitacin Triple

Detalhes do quarto

6

Quarto Clássico Com Vista

Detalhes do quarto

7

Quarto Casal

Detalhes do quarto

6

Habitacin Superior vista Gran Va

Detalhes do quarto

5

Quarto Superior

Detalhes do quarto

7

Habitacin Individual

Detalhes do quarto

7

Quarto Familiar

Detalhes do quarto

Avaliações dos hóspedes sobre Hotel Madrid Gran Via 25 Affiliated by Meliá

8

Muito bom

Com base em 1.666 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

38%

Famílias

26%

Grupos

11%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hotel Madrid Gran Via 25 Affiliated by Meliá, viajantes elogiam repetidamente a localização imbatível na Gran Vía, ao lado do metrô, o atendimento geralmente amigável e prestativo da equipe, e um café da manhã satisfatório que muitos consideram um bom custo-benefício para começar o dia em Madri.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hotel Madrid Gran Via 25 Affiliated by Meliá, viajantes elogiam repetidamente a localização imbatível na Gran Vía, ao lado do metrô, o atendimento geralmente amigável e prestativo da equipe, e um café da manhã satisfatório que muitos consideram um bom custo-benefício para começar o dia em Madri.

O barulho da rua e dos corredores é uma preocupação recorrente, e o controle da temperatura costuma ser problemático devido aos sistemas centrais sazonais, com vários hóspedes relatando quartos quentes e ar-condicionado não funcional ou indisponível. Os quartos costumam ser pequenos e um tanto datados, e o conforto varia, com opiniões divergentes sobre colchões e travesseiros. A limpeza e a manutenção são inconsistentes: muitos acham os espaços limpos, mas há relatos repetidos sobre equipamentos desgastados, elevadores velhos ou lentos, odores ocasionais e falhas esporádicas na arrumação. No geral, espere uma base super central com praticidade básica de cidade movimentada, em vez de um refúgio tranquilo e moderno.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são limitadas: os elevadores são frequentemente descritos como antigos e lentos, e não há estacionamento no local; alguns mencionam a falta de restaurante ou bar.

Avaliações dos hóspedes relacionadas

10

Esteban

17 de dez. de 2024

·

Hospedou-se por 2 noites

I dont like the elevator.

I dont like the elevator.

10

Alfredo

1 de set. de 2024

·

Hospedou-se por 6 noites

No tiene estacionamiento

No tiene estacionamiento

8

Arthur

8 de jan. de 2025

·

Hospedou-se por 2 noites

Atendimento excelente, café da manhã bem completo, só os elevadores que deixam a desejar, só tinha dois e sempre muito congestionado e lentos

Atendimento excelente, café da manhã bem completo, só os elevadores que deixam a desejar, só tinha dois e sempre muito congestionado e lentos

6

Interssyc

10 de jul. de 2024

·

Hospedou-se por 2 noites

Algo incómodo y el elevador ya antiguo

Algo incómodo y el elevador ya antiguo

4

William

28 de jan. de 2025

·

Hospedou-se por 3 noites

The rooms are too old, the spaces are too noisy, you can hear everything happening around your room And I was in 5th floor, could hear people walking in their rooms, their alarms and sometimes conversations, the breakfast is pretty poor and it was everyday the same food, staff is very friendly Marina and Pablo they’re fantastic the shame is the property needs a refresh also the elevator it is even scary to be on it feels like if your are gonna fall

The rooms are too old, the spaces are too noisy, you can hear everything happening around your room And I was in 5th floor, could hear people walking in their rooms, their alarms and sometimes conversations, the breakfast is pretty poor and it was everyday the same food, staff is very friendly Marina and Pablo they’re fantastic the shame is the property needs a refresh also the elevator it is even scary to be on it feels like if your are gonna fall

10

hector

6 de jan. de 2025

·

Hospedou-se por 3 noites

The Hotel is very convenient the staff very nice and capable to help anytime Just need a restaurant

The Hotel is very convenient the staff very nice and capable to help anytime Just need a restaurant

8

Celestino

16 de dez. de 2024

·

Hospedou-se por 9 noites

Elevators too slow. Bathroom was split in two and the toilet area did not have a bidet. You had to go across the hall to complete the clean up process

Elevators too slow. Bathroom was split in two and the toilet area did not have a bidet. You had to go across the hall to complete the clean up process

10

BELKYS

27 de mai. de 2024

·

Hospedou-se por 4 noites

Parking not available. Very small rooms.

Parking not available. Very small rooms.

8

Julio

7 de abr. de 2025

·

Hospedou-se por 3 noites

Me gustó la ubicación y el trato del personal. El ascensor está viejo, es lento y necesita ser renovado. La habitación tiene buena vista, pero se siente estrecha.

Me gustó la ubicación y el trato del personal. El ascensor está viejo, es lento y necesita ser renovado. La habitación tiene buena vista, pero se siente estrecha.

10

Amanda Grace

12 de abr. de 2024

·

Hospedou-se por 4 noites

Stayed 4 nights in April. Very centrally located on Gran Via. Metro outside. Position above retail. The building is old and has been refurbished but there are limitations. The lifts for instance tend to jump just before stopping and some of the fixtures and fittings are of a different era. Not sure if Aircon worked as didn't need it. Well insulated from outside noise despite the location. Reading lights didn't appear to work and TV is strictly local channels. Real Madrid TV was handy to have. Reception are multi lingual. Offered a free upgrade but didn't match the sleeping arrangements booked (Twin) which therefore couldn't be taken. Bit of a miss there. No bar or evening food service but in the location that really isn't needed. Breakfast is excellent and varied with good times. Quality is top class. Young female assisting on my trip in the restaurant was notably efficient and should be commended. Multiple options of food available and labelling is generally bilingual Spanish English. Vending machines are available but weren't used by me. Classed as 3* which I suggest is very fair. Location is the key for this hotel. Used essentially as a crash pad to explore the amazing city and for that it was spot on.

Stayed 4 nights in April. Very centrally located on Gran Via. Metro outside. Position above retail. The building is old and has been refurbished but there are limitations. The lifts for instance tend to jump just before stopping and some of the fixtures and fittings are of a different era. Not sure if Aircon worked as didn't need it. Well insulated from outside noise despite the location. Reading lights didn't appear to work and TV is strictly local channels. Real Madrid TV was handy to have. Reception are multi lingual. Offered a free upgrade but didn't match the sleeping arrangements booked (Twin) which therefore couldn't be taken. Bit of a miss there. No bar or evening food service but in the location that really isn't needed. Breakfast is excellent and varied with good times. Quality is top class. Young female assisting on my trip in the restaurant was notably efficient and should be commended. Multiple options of food available and labelling is generally bilingual Spanish English. Vending machines are available but weren't used by me. Classed as 3* which I suggest is very fair. Location is the key for this hotel. Used essentially as a crash pad to explore the amazing city and for that it was spot on.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: muitos hóspedes acharam os quartos limpos, mas há relatos repetidos de sujeira ou odores no banheiro e falhas ocasionais na arrumação.

Avaliações dos hóspedes relacionadas

10

Nik

6 de jun. de 2025

·

Hospedou-se por 5 noites

Great location, clean room, great service, relatively not expensive.

Great location, clean room, great service, relatively not expensive.

6

CECILIA

2 de jul. de 2024

·

Hospedou-se por 1 noite

Hello, I liked the staff kindeness, location and price. I didn´t like the bathroom had fungud in the shower, some lights didn´t work inside the room, the room was very small we didn´t have enought space to keep our luggage.

Hello, I liked the staff kindeness, location and price. I didn´t like the bathroom had fungud in the shower, some lights didn´t work inside the room, the room was very small we didn´t have enought space to keep our luggage.

8

Brigid

3 de jan. de 2025

·

Hospedou-se por 3 noites

Breakfast was good, lots of options. Not the most clean place, but rooms are what you see in the pictures

Breakfast was good, lots of options. Not the most clean place, but rooms are what you see in the pictures

6

Tyler

19 de fev. de 2025

·

Hospedou-se por 4 noites

The shower is dirty and the water stinks.

The shower is dirty and the water stinks.

8

YOLANDA

6 de mai. de 2025

·

Hospedou-se por 1 noite

Muy buena experiencia, muy limpio y agradable

Muy buena experiencia, muy limpio y agradable

6

Fabian

10 de mai. de 2025

·

Hospedou-se por 1 noite

Bad cleaning

Bad cleaning

4

Ana

25 de mar. de 2025

·

Hospedou-se por 1 noite

Location is amazing. Super outdated and dirty rooms

Location is amazing. Super outdated and dirty rooms

4

Ana

21 de mar. de 2025

·

Hospedou-se por 2 noites

Rooms are outdated and dirty. Super small. The location is AMAZING.

Rooms are outdated and dirty. Super small. The location is AMAZING.

10

Noemi

26 de set. de 2023

·

It was a great property in the heart of Madrid. The room was comfortable and cool. Things functioned appropriately (i.e. AC). It was easy to go to many places. The shopping was right there, metro stop was down the street and there were many delicious eating options. It was a little noisy at times however, they have pretty good windows to keep the noise out. Would recommend for location and convenience.

It was a great property in the heart of Madrid. The room was comfortable and cool. Things functioned appropriately (i.e. AC). It was easy to go to many places. The shopping was right there, metro stop was down the street and there were many delicious eating options. It was a little noisy at times however, they have pretty good windows to keep the noise out. Would recommend for location and convenience.

6

Vanessa

2 de mar. de 2025

·

Hospedou-se por 3 noites

Nos encantó la situacion, pero la limpieza es muy mejorable

Nos encantó la situacion, pero la limpieza es muy mejorable

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são frequentemente pequenos e um tanto datados, com conforto variável; muitos mencionam colchões duros ou travesseiros que não oferecem suporte. O barulho da Gran Vía e paredes finas são comuns, e o controle de temperatura/ar-condicionado costuma ser inadequado; alguns quartos oferecem vistas excelentes.

Avaliações dos hóspedes relacionadas

10

Kattia

17 de abr. de 2025

·

Hospedou-se por 2 noites

I loved the location and the style. The only thing that wasn't the best was the bed, it was hard and caused some back pain.

I loved the location and the style. The only thing that wasn't the best was the bed, it was hard and caused some back pain.

2

Robert

7 de abr. de 2025

·

Hospedou-se por 1 noite

The tiny room was extremely hot No AC to cool it down Complained 3 times No result Horrible Don’t recommend

The tiny room was extremely hot No AC to cool it down Complained 3 times No result Horrible Don’t recommend

4

Angelica

25 de nov. de 2024

·

Hospedou-se por 2 noites

Convenient location but rooms are too small, the room is too hot, AC doesn't work and the venue is too noisy

Convenient location but rooms are too small, the room is too hot, AC doesn't work and the venue is too noisy

4

Bernadette

8 de abr. de 2025

·

Hospedou-se por 4 noites

No air conditioning though this is advertised on website so window had to stay open which made sleep difficult due to street noise all night, reception did not respond to requests regarding this. Beds were not as booked and enquires revealed the particular situation booked did not exist. Socket was faulty. Location is central but very noisy. Bedroom was cleaned well daily.

No air conditioning though this is advertised on website so window had to stay open which made sleep difficult due to street noise all night, reception did not respond to requests regarding this. Beds were not as booked and enquires revealed the particular situation booked did not exist. Socket was faulty. Location is central but very noisy. Bedroom was cleaned well daily.

6

Natalie

6 de jan. de 2025

·

Hospedou-se por 1 noite

Outdated rooms, bathrooms good. Noisy inside the hotel from next door and upstairs

Outdated rooms, bathrooms good. Noisy inside the hotel from next door and upstairs

6

Takenori

7 de abr. de 2025

·

Hospedou-se por 2 noites

Good location. But the walls are thin so stay could be uncomfortable if negbor is noisy.

Good location. But the walls are thin so stay could be uncomfortable if negbor is noisy.

10

Laura Maria

2 de abr. de 2025

·

Hospedou-se por 3 noites

El cuarto era muy pequeño. Se nos dificultó porque traíamos dos maletas grandes y no había suficiente espacio para moverse.

El cuarto era muy pequeño. Se nos dificultó porque traíamos dos maletas grandes y no había suficiente espacio para moverse.

6

MANUEL V

2 de fev. de 2025

·

Hospedou-se por 5 noites

Batallamos con baño resbaladizo con caída y el servicio de internet muy lento que nos impidió trabajar adecuadamente.

Batallamos con baño resbaladizo con caída y el servicio de internet muy lento que nos impidió trabajar adecuadamente.

6

Xavier

10 de abr. de 2025

·

Hospedou-se por 1 noite

Great location and service. Do not recomend rooms near the elevators as it can be noisy with people talking while waiting for the elevator.

Great location and service. Do not recomend rooms near the elevators as it can be noisy with people talking while waiting for the elevator.

8

Maria

1 de jun. de 2025

·

Hospedou-se por 3 noites

Beautiful hotel building on the Gran Via, so expect lits of activity and street noise.i travel with a sound machine, which helped with the noise. I think our room was a standard room, so clean snd spacious with wood laminate flooring. It's and older hotel so you have a chain operated elevator and bathroom is dated but very clean. I asked for a view and quieter room, so away from elevator and with a stunning view of the Telephone Building across from hotel.

Beautiful hotel building on the Gran Via, so expect lits of activity and street noise.i travel with a sound machine, which helped with the noise. I think our room was a standard room, so clean snd spacious with wood laminate flooring. It's and older hotel so you have a chain operated elevator and bathroom is dated but very clean. I asked for a view and quieter room, so away from elevator and with a stunning view of the Telephone Building across from hotel.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente descrito como atencioso e prestativo, especialmente na recepção e no café da manhã, embora o check-in possa ser lento e as respostas aos problemas variem. Alguns hóspedes relataram falta de flexibilidade em relação a alterações ou problemas com itens perdidos.

Avaliações dos hóspedes relacionadas

4

Nicole

29 de jan. de 2025

·

Hospedou-se por 4 noites

The staff were lovely and helpful, but the location was very intense and crowded. The noise and sirens from the street kept me up every night, and when i asked to change rooms I was told that I could be given a very small room on the interior which was 'much smaller' than my already very small room. There was a strong smell from the bathroom. The hotel was inflexible with my requests to cancel for a refund, or even a partial refund.

The staff were lovely and helpful, but the location was very intense and crowded. The noise and sirens from the street kept me up every night, and when i asked to change rooms I was told that I could be given a very small room on the interior which was 'much smaller' than my already very small room. There was a strong smell from the bathroom. The hotel was inflexible with my requests to cancel for a refund, or even a partial refund.

10

Jennifer

17 de mar. de 2025

·

Hospedou-se por 2 noites

Osvaldo and Pablo were very helpful. Provided great service. The breakfast was excellent the staff was very friendly

Osvaldo and Pablo were very helpful. Provided great service. The breakfast was excellent the staff was very friendly

8

Martha

14 de jun. de 2025

·

Hospedou-se por 2 noites

Great location and friendly staff

Great location and friendly staff

10

Wilfredo

28 de jan. de 2025

·

Hospedou-se por 3 noites

Excellent customer service

Excellent customer service

10

David

7 de fev. de 2025

·

Hospedou-se por 5 noites

Very friendly staff who made you extremely welcome. Hotel very central for all the main sights. Excellent breakfast

Very friendly staff who made you extremely welcome. Hotel very central for all the main sights. Excellent breakfast

10

Israel

29 de abr. de 2025

·

Hospedou-se por 7 noites

Todo muy bien, excelente localizacion y buen servicio

Todo muy bien, excelente localizacion y buen servicio

4

Tracy

3 de jan. de 2025

·

Hospedou-se por 1 noite

Very loud neighbors. Staff took over an hour to come up and tell them to be quiet at midnight. We were all awake for hours and very tired.

Very loud neighbors. Staff took over an hour to come up and tell them to be quiet at midnight. We were all awake for hours and very tired.

10

Patricia

14 de ago. de 2024

·

Hospedou-se por 2 noites

Very nice property in a great location. Close to all the shopping and tourist sites. Staff was very friendly and helpful.

Very nice property in a great location. Close to all the shopping and tourist sites. Staff was very friendly and helpful.

6

Joel

22 de ago. de 2024

·

Hospedou-se por 1 noite

Solo estuve una noche. Si es buena relación precio-calidad. Sin embargo; tuve un tema; se me quedó un cargador y no se me comunicó. Tuve que regresar a Madrid y me hicieron largas; después a través de Expedía me confirmaron que había un cargador; fui y no era el que reclamaba. Siento que no me lo quisieron entregar. Siento que deben mejorar el servicio y atención cuando se tienen estos temas.

Solo estuve una noche. Si es buena relación precio-calidad. Sin embargo; tuve un tema; se me quedó un cargador y no se me comunicó. Tuve que regresar a Madrid y me hicieron largas; después a través de Expedía me confirmaron que había un cargador; fui y no era el que reclamaba. Siento que no me lo quisieron entregar. Siento que deben mejorar el servicio y atención cuando se tienen estos temas.

2

Alejandro

29 de jan. de 2025

·

Hospedou-se por 1 noite

They don't care about clients, they don't do anything to help new clients, they have the worst customer service ... in my opinion

They don't care about clients, they don't do anything to help new clients, they have the worst customer service ... in my opinion

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização é um destaque: bem na Gran Vía, ao lado do metrô, a uma curta distância a pé das principais atrações, lojas e restaurantes. A área animada traz tráfego e barulho noturno, e alguns hóspedes acharam os arredores lotados ou menos confortáveis à noite.

Avaliações dos hóspedes relacionadas

10

Hector

29 de mar. de 2025

·

Hospedou-se por 2 noites

Excelente propiedad , una de las mejores ubicaciones de Madrid

Excelente propiedad , una de las mejores ubicaciones de Madrid

8

Lyndon

6 de abr. de 2025

·

Hospedou-se por 3 noites

The location is right on top of the Gran Via Metro station. This is very convinient. Also the location is in the center of everything and evryhting is within a shorta walking distance

The location is right on top of the Gran Via Metro station. This is very convinient. Also the location is in the center of everything and evryhting is within a shorta walking distance

10

Victor Manuel

9 de mai. de 2025

·

Hospedou-se por 3 noites

Sobre la Gran Vía cerca de tiendas, restaurantes y estaciones de metro. Muy céntrico para conocer los alrededores caminando y muy cómodo. El único inconveniente es que por las noches se siente inseguro al llegar por la cantidad de indigentes durmiendo en la calle.

Sobre la Gran Vía cerca de tiendas, restaurantes y estaciones de metro. Muy céntrico para conocer los alrededores caminando y muy cómodo. El único inconveniente es que por las noches se siente inseguro al llegar por la cantidad de indigentes durmiendo en la calle.

10

Irene

30 de mar. de 2025

·

Sobre la Gran Vía este hotel ofrece una ubicación perfect para caminar Madrid

Sobre la Gran Vía este hotel ofrece una ubicación perfect para caminar Madrid

10

Maria

2 de mai. de 2025

·

Hospedou-se por 3 noites

Location location location, you have plenty of options to shop, eat, easy access to public transportation and you can walk everywhere!!! The staff was nice and the room was clean and very comfortable!!!!

Location location location, you have plenty of options to shop, eat, easy access to public transportation and you can walk everywhere!!! The staff was nice and the room was clean and very comfortable!!!!

8

Marcia

1 de jul. de 2025

·

Hospedou-se por 5 noites

Localização melhor impossível!!

Localização melhor impossível!!

10

Sigmund

25 de mar. de 2025

·

Hospedou-se por 4 noites

Very conveniently set in the city with easy public transportation as well as walkability in any direction.

Very conveniently set in the city with easy public transportation as well as walkability in any direction.

10

OSVALDINO

8 de mai. de 2025

·

Hospedou-se por 7 noites

Localização perfeita, perto de tudo! Todos os passeios foram feitos a pé, toooodos!!!! Super recomendo, sem contar com os funcionários, todos prestativos.

Localização perfeita, perto de tudo! Todos os passeios foram feitos a pé, toooodos!!!! Super recomendo, sem contar com os funcionários, todos prestativos.

10

hector

8 de jan. de 2025

·

Hospedou-se por 2 noites

The hotel is positioned at center of Madrid near more important place of the city Sol ,Plaza Mayor , Parlament Prado museum Thyssen museum and has metro station in front it line 1

The hotel is positioned at center of Madrid near more important place of the city Sol ,Plaza Mayor , Parlament Prado museum Thyssen museum and has metro station in front it line 1

8

Mara

9 de jul. de 2024

·

Hospedou-se por 2 noites

Great location on Gran Via. Right next to metro station Gran Via. Walkable distance to Plaza Sol, Callao en other attractions. Breakfast menu good; fruits, juices, coffee, yogurt, meats, bread variety, cheeses, and scrambled eggs.

Great location on Gran Via. Right next to metro station Gran Via. Walkable distance to Plaza Sol, Callao en other attractions. Breakfast menu good; fruits, juices, coffee, yogurt, meats, bread variety, cheeses, and scrambled eggs.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é geralmente bem avaliado pela variedade e custo-benefício, com muitos elogiando-o como excelente. Há críticas ocasionais sobre opções repetitivas ou qualidade.

Avaliações dos hóspedes relacionadas

10

Zoelys

3 de abr. de 2025

·

Hospedou-se por 4 noites

The rooms are a bit outdated which was a shame. The dining room is huge and offers great breakfast.

The rooms are a bit outdated which was a shame. The dining room is huge and offers great breakfast.

10

Maria

4 de mai. de 2025

·

Hospedou-se por 4 noites

Great location, good breakfast

Great location, good breakfast

10

Anna

1 de abr. de 2025

·

Hospedou-se por 2 noites

Booked a room that overlooked Gran Via for a reasonable price. Check in and service was quick and friendly. There's included breakfast and bag check. Great spot for center of Madrid

Booked a room that overlooked Gran Via for a reasonable price. Check in and service was quick and friendly. There's included breakfast and bag check. Great spot for center of Madrid

8

Rafael

17 de ago. de 2024

·

Hospedou-se por 3 noites

This is a good hotel, but I was expecting more of it. I don't know if is the way they did, but the room floor have the impression that is always dirty. There's no rug. And the other thing is that the washbasin has a mirror door that has the water faucet inside and when you open it to wash your hands or mouth you need to hold it with one hand because doesn't stay open. I did a mess with the open water faucet twice. Apart from that, it is a great hotel, specially the breakfast buffet.

This is a good hotel, but I was expecting more of it. I don't know if is the way they did, but the room floor have the impression that is always dirty. There's no rug. And the other thing is that the washbasin has a mirror door that has the water faucet inside and when you open it to wash your hands or mouth you need to hold it with one hand because doesn't stay open. I did a mess with the open water faucet twice. Apart from that, it is a great hotel, specially the breakfast buffet.

10

Laura

23 de dez. de 2023

·

Hospedou-se por 1 noite

Muy bien ubicado, personal muy amable. El desayuno muy bueno, muchas opciones en el buffet y buen café.

Muy bien ubicado, personal muy amable. El desayuno muy bueno, muchas opciones en el buffet y buen café.

4

AIDA

8 de abr. de 2025

·

Hospedou-se por 2 noites

The room was in very poor condition. The bed had a very hard mattress, the sheets were of poor quality and torn. The bathroom tub was very dirty and clogged. The hair dryer was over 30 years old and had a plug around it. The towels were dingy and very old. There was no hand cream. This is a very poor quality hotel, due to its location. The breakfast was horrible.

The room was in very poor condition. The bed had a very hard mattress, the sheets were of poor quality and torn. The bathroom tub was very dirty and clogged. The hair dryer was over 30 years old and had a plug around it. The towels were dingy and very old. There was no hand cream. This is a very poor quality hotel, due to its location. The breakfast was horrible.

8

Jorge

18 de abr. de 2025

·

Hospedou-se por 2 noites

Le falta modernizar habitaciones y equipar mejores camas y almohadas. Son incómodas. Muy buen servicio y atencion del recepcionista Osvaldo. Buffet excelente.

Le falta modernizar habitaciones y equipar mejores camas y almohadas. Son incómodas. Muy buen servicio y atencion del recepcionista Osvaldo. Buffet excelente.

8

Mara

9 de jul. de 2024

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Hospedou-se por 2 noites

Great location on Gran Via. Right next to metro station Gran Via. Walkable distance to Plaza Sol, Callao en other attractions. Breakfast menu good; fruits, juices, coffee, yogurt, meats, bread variety, cheeses, and scrambled eggs.

Great location on Gran Via. Right next to metro station Gran Via. Walkable distance to Plaza Sol, Callao en other attractions. Breakfast menu good; fruits, juices, coffee, yogurt, meats, bread variety, cheeses, and scrambled eggs.

8

Miguel Rafael

29 de jan. de 2025

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Hospedou-se por 5 noites

Los meseros en el servicio del desayuno son muy amables, lástima de la comida porque no es muy buena y las opciones en el buffett son siempre las mismas. Aunque es económico no es lo más recomendable

Los meseros en el servicio del desayuno son muy amables, lástima de la comida porque no es muy buena y las opciones en el buffett son siempre las mismas. Aunque es económico no es lo más recomendable

10

Amanda Grace

12 de abr. de 2024

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Hospedou-se por 4 noites

Stayed 4 nights in April. Very centrally located on Gran Via. Metro outside. Position above retail. The building is old and has been refurbished but there are limitations. The lifts for instance tend to jump just before stopping and some of the fixtures and fittings are of a different era. Not sure if Aircon worked as didn't need it. Well insulated from outside noise despite the location. Reading lights didn't appear to work and TV is strictly local channels. Real Madrid TV was handy to have. Reception are multi lingual. Offered a free upgrade but didn't match the sleeping arrangements booked (Twin) which therefore couldn't be taken. Bit of a miss there. No bar or evening food service but in the location that really isn't needed. Breakfast is excellent and varied with good times. Quality is top class. Young female assisting on my trip in the restaurant was notably efficient and should be commended. Multiple options of food available and labelling is generally bilingual Spanish English. Vending machines are available but weren't used by me. Classed as 3* which I suggest is very fair. Location is the key for this hotel. Used essentially as a crash pad to explore the amazing city and for that it was spot on.

Stayed 4 nights in April. Very centrally located on Gran Via. Metro outside. Position above retail. The building is old and has been refurbished but there are limitations. The lifts for instance tend to jump just before stopping and some of the fixtures and fittings are of a different era. Not sure if Aircon worked as didn't need it. Well insulated from outside noise despite the location. Reading lights didn't appear to work and TV is strictly local channels. Real Madrid TV was handy to have. Reception are multi lingual. Offered a free upgrade but didn't match the sleeping arrangements booked (Twin) which therefore couldn't be taken. Bit of a miss there. No bar or evening food service but in the location that really isn't needed. Breakfast is excellent and varied with good times. Quality is top class. Young female assisting on my trip in the restaurant was notably efficient and should be commended. Multiple options of food available and labelling is generally bilingual Spanish English. Vending machines are available but weren't used by me. Classed as 3* which I suggest is very fair. Location is the key for this hotel. Used essentially as a crash pad to explore the amazing city and for that it was spot on.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Francia

13 de mar. de 2023

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Hospedou-se por 1 noite

I loved everyone that work there! ❤️

I loved everyone that work there! ❤️

2

Goar

11 de mar. de 2023

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Hospedou-se por 3 noites

Mal olor q sale por las tuberias de los baños las puertas no son hermeticas entra luz del pasillo por debajo de la puerta, no esta alfombrado el pasillo por tanto es imposible dormir o descansar con el ruido d las maletas ni tan siquiera tienen alguien q las suba para evitar esto no recomiendo hospedarse ahi

Mal olor q sale por las tuberias de los baños las puertas no son hermeticas entra luz del pasillo por debajo de la puerta, no esta alfombrado el pasillo por tanto es imposible dormir o descansar con el ruido d las maletas ni tan siquiera tienen alguien q las suba para evitar esto no recomiendo hospedarse ahi

10

Humberto

10 de mar. de 2023

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Hospedou-se por 3 noites

Me gustó el apoyo y la atención del personal......

Me gustó el apoyo y la atención del personal......

10

Ana

4 de mar. de 2023

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Hospedou-se por 3 noites

Staff were really nice and friendly! Hotel is close to everything.

Staff were really nice and friendly! Hotel is close to everything.

10

Ana

1 de mar. de 2023

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Hospedou-se por 9 noites

Exelente ubicacion, habitaciones limpias y amplias. Servicio muy bueno y excelente desayuno. Lo unico que puedo decir malo del hotel fue el elevador, es pequeno, viejo y brinca al final da un poco de susto.

Exelente ubicacion, habitaciones limpias y amplias. Servicio muy bueno y excelente desayuno. Lo unico que puedo decir malo del hotel fue el elevador, es pequeno, viejo y brinca al final da un poco de susto.

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